course material

1. Principles of Business Excellence
This is a report that should be based on EFQM Assessment. An assessment that is assumed
to be done through interviews in the “ Roads and Transport Authority in Dubai”
(www.rta.ae)I will upload a file of Instructions that includes the guidelines of the report.I
will upload a PDF File called “ IndividualReport_Article” . The Instructions file refers to the
“ IndividualReport_Article” . The EFQM questionnaire will be found in the
“ IndividualReport_Article” .I will upload also sample report and sample of the EFQM
Scoring Excel sheet that you can follow.Finally, I will upload a report that was done about
RTA and it has some information and an interview with one of the RTA Employees that I
want his name to be mentioned in the final report.Make sure to attach the Excel sheet of
questionnaire with the scores and results and any references from the RTA that will be used
should be attached as per the sample report.Please ask the new writer to concentrate on the
“ Analysis” part and rewrite it in his way and words using different references other than
the one used in the Sample report that I had sent. I don’ t want any evidence that shows
that I have used this sample report or shows any similarities from it !!