1. Brief Job Description – Cluster Head
Key Objective of the Job:
Responsible for setting up new branch, customer / developer relationship management,
achievement of business targets and overall branch profitability.
Major Deliverables:-
Business Operations :
Achieve 100% of budget target i.e. Rs. ___ /- Crs for the financial year 2016-17
2. TAT – To be maintained - Salaried class 80% within 4 days, Self-employed 80% within 8
days
3. Ensure the disbursements are staggered and 50% of total disbursement must be done
within first 20 days of the months
4. 10% direct sourcing of business by each branches
5. Achieve third party products sell up to 90% of the new disbursement case
6. Pending part disbursement cases must be review on quarterly basis and initiate
required action. There should not be lag for more than 180 from last disbursement date
7. Ensure that formalities required for activation of ACH/ECS/DD are completed within
60days for date of first disbursement for 90% borrower, excluding the cases where these
facilities are not available
8. Ensure 80% of installments collections are through ACH/ECS/Direct debit, excluding the
cases where these facilities are not available
9. 98% deposit of PDC and collection through ACH / ECS by 10th of every month.
10. Ensure Cheque returns are less than 10% of the portfolio
11. Audit query should be less than 5% of the files disbursed during the current financial
year
Team Management and Review:
Attrition – ensure the overall attrition rate is below 10% excluding the sales staff
Monthly performance review with respective branches and highlight the areas of
improvement to management
Ensure that manpower requirement at branches are closed before opening of branch
Overall Responsible for end-to-end Processing :
Overall process /policy implementation and monitoring
Coordinate with Head of various processing function and sales team for smooth
functioning of branch
Sanctions/Recommendations of Loan Proposal
Educational Qualification: Graduate / Post Graduate
2. Desired Experience: 10 Years in Home Loan Business
Specialized job competencies:-
. Understanding the Home loan market. Thorough knowledge of income and cost drivers
associated with home loan business
. Basic Knowledge on Finance
. Knowledge about regulatory aspect of home loan business
. Good communication and networking skills. Confidence to interact with Senior management
. Presentation flair
Other desired attributes:
. Disciplined and sincere
. Eye for detail
. In depth analysis of the proposal
Registered Office & Corporate Office: Aspire Home Finance Corporation Ltd., Motilal Oswal Tower,
Rahimtullah Sayani Road, Opposite Parel ST Depot, Prabhadevi, Mumbai- 400025