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Internet Marketing Strategy:
           Nike Corporation

             Andrew Olsen

University of Maryland University College
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                                   Executive Summary

       The purpose of this paper is to develop an Internet marketing strategy for Nike

and its sneakers. I will give a brief history of Nike and then elaborate on its dominant

market share. This section will also discuss Nike’s footwear and what makes Nike, Nike.

       Nike’s target market is far-reaching, yet very specific. The average age of a Nike

consumer is 25, but they have been concentrating more on the teen market because of the

growth potential. This paper will provide proof to why this is and elaborate on its other

demographics, such as its adult and female market.

       This paper will touch on Nike's business model and its various pricing strategies,

such as premium pricing, target-costing/pricing and dual pricing and why it uses these

strategies. Then I will discuss the only payment mechanism at Nike’s online stores.

       Nike has a very extensive and complex value chain system. It has to monitor the

distribution of its footwear from its production centers in Asia to their main distribution

centers in the US and Europe. From there they have to ship their products to all of their

retailers. In this paper I will explain how Nike does this and how it handles the logistics

of a complicated distribution system.

       Nike is no stranger to promoting its products. It shells out about $1 billion a year

on creating demand for its products through marketing. Nike has never been one to use

traditional online promotions and I will explain why that is and why Nike has used

sophisticated, unique and interactive ways to promote its footwear online.

       Finally, I elaborate on Nike’s potential sales over the next three years, which

appear to be very good, and determine the viability of Nike’s market strategy for

promoting and advertising Nike’s footwear on its online stores.
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Company and Product Overview
       Nike has a storied history that goes back to a long-lived business partnership

between Bill Bowerman and Phil Knight that began all the way back in 1962 when the

two opened Blue Ribbon Sports (BRS). In 1972 BRS changed its name to Nike, which is

named for the Greek winged goddess of victory. (Further history: see Exhibit 1 & 2) The

Nike Corporation went public in 1981, and in its first year as a public company, it led the

industry and was sold in more than forty countries worldwide. It has evolved from a

traditional brick and mortar company to a click and mortar company, as a number of

other companies have also done. Nike employs 22,000 people worldwide, and including

the manufacturers, shippers, retailers and service providers, nearly 1 million people help

bring Nike to “athletes” everywhere (www.NikeBiz.com).

       Nike is primarily engaged in the design, development and worldwide marketing

of footwear, apparel, equipment and accessory products. They sell athletic footwear and

apparel worldwide. Nike sells its products to approximately 18,000 retail accounts in the

United States and through a mix of independent distributors, licensees and subsidiaries in

approximately 140 countries worldwide (Nike, Inc. profile). Each month, Nike will

assess the factory's performance and licenses may be withdrawn if something goes wrong

or gets a poor assessment. Nike will also assist its subcontractors in finding better

production sites.

       In addition, Nike operates Niketown shoe and sportswear stores and has opened

two Nikegoddess stores, which caters to women. Nike does not have a single sneaker

factory in the U.S. because independent contractors manufacture virtually all of its

products. All footwear products are produced outside the U.S., while apparel products
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are produced both in and out of the United States. At the moment, Indonesia is Nike's

biggest production center, with about 17 footwear factories that employ 90,000 workers

and produce about 7 million pairs of shoes each month (www.NikeBiz.com).

       The athletic shoe industry is one of the largest markets in the U.S. today and

Nike’s largest concentration is on the sneaker market itself. They also sell all kinds of

athletic apparel and equipment, from warm-up pants to soccer balls and football pads.

The three major corporations that dominate the industry are Nike, Reebok, and Adidas.

Nike controls roughly 40% of the entire market, while Reebok maintains about 12%, and

Adidas owns about 10% (Herzog, 2003). Its market share is more than Reebok and

Adidas’s market share combined. (Exhibit 4) There are many other competitors such as

New Balance, Puma, Champion, and Fila, but these companies do not run the market like

the big three. They just own much smaller segments. (Exhibit 5)

       Nike is the world’s most popular brand, hence making it the world's top shoe

company. The $10 billion company still has just over 39% of the U.S. athletic footwear

market and sold six of the top 10 styles in 2002 (McCarthy, 2003). (Exhibit 6) The

Company's athletic footwear products are designed primarily for specific athletic use,

although a large percentage of the products are worn for casual or leisure purposes. Nike

designs and sells shoes for a variety of sports, including baseball, cheerleading, golf,

volleyball, wrestling, and so forth. (Exhibit 3 & *) They also sell Cole Haan dress and

casual shoes and a line of athletic apparel and equipment.

       Almost every American has at least one or two pairs of Nike shoes, which is due

directly to the quality and popularity of the sneakers they sell. It is those sneakers that
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have been its foundation and they have been Nike’s money makers. Nike may have

diversified its product line, but it will always be associated the shoe industry.

       Nike has been able to remain a dominant market player for a majority of their

existence because of their innovative technology and diverse and ever changing product

line. They also have a reputation for fancy footwork, especially in the arena of

marketing. Nike is not only the biggest producer of sports shoes, but also spends the

largest amount of money on advertising and promotion. It was Michael Jordan, a five-

time MVP, whose endorsement of Nike and their marketing of the superstar that helped

turn the company into the industry's dominant maker of athletic shoes and apparel. Now,

Nike is hoping that the endorsements of LeBron James, Kobe Bryant (Exhibit 9), and

other international stars like Ronaldo and the Brazilian Nationals will continue its

dominance as a maker of athletic shoes and apparel. Nike's presence in soccer, which is

the world's biggest sport, became stronger after entering into new partnerships with top

European club teams such as FC Barcelona and Inter-Milan. During the 1998 World

Cup, six teams: Brazil, Holland, Italy, Nigeria, South Korea, and the United States,

competed in uniforms designed by Nike. Furthermore, in 1999 Nike negotiated a new

contract with the Dutch soccer association, KNVB, and the Dutch team will be playing

with the Nike swoosh on their uniforms until 2006.

       Nike shoes have become the gold standard of sports. The Nike swoosh has been

omni present on sports products and in many sports venues and will continue to be for

years to come. Its Swoosh trademark is as recognizable as the Stars and Stripes and may

be better known than the McDonalds’ Golden Arches or even Jell-O (Reilly, 1997).
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        Sneakers are not a necessity, but they are not a luxury either. Almost everyone has

at least two pairs of sneakers, but the only possible difference would be the brand of the

sneakers and one pair is usually Nike. Nike has been able to sustain a competitive

advantage since their beginning. They have established their name through

advertisements, endorsements, quality, and innovation.

        What Nike has done is create a link between a solid product and a solid company.

Consumers trust the products that Nike Inc. sell. This has been the key to Nike’s success

and is one of the main reasons why they are able to charge what can be viewed as very

exorbitant prices that they do for their sneakers. However, this is the way Nike sneakers

make their revenue. The fact is consumers are not just buying the shoe they are also

investing in the label.

Target Market

        Nike has done a remarkable job of positioning itself. They have had to reinvent

themselves many times in order to reach its target market. Nike has gone through a

running craze when consumers wanted the best running shoe. There was the coming of

Michael Jordan where basketball shoes ruled the footwear market. Then athletic urban

wear became king when consumers started buy Nike just for a fashion purpose. Nike has

been able to create an emotional link with their customers, and more specifically their

target market.

        It is extremely important to clearly define your target market and to think about

how the product fits into their life (de Asis, 2002). Nike has been able to do this. Nike

considers its customers as any and every athlete and more specifically, they target those

who endeavor to do their best in sports. For that reason, Nike markets to those who desire
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to become “champions” in whatever they do. Nike currently sells about 300 models of

athletic shoes in 900 styles for 25 different sports (www.Nike.com). (Exhibit 2) Running

shoes take the greatest share of consumer spending composing of 29% of the total market

(Werth, 2002), while basketball shoes account for 18.3% of total consumer spending for

sport shoes (Lenetz, 2002). (Exhibit 8) In addition, in a bold move to continue its market

dominance, Nike is spending more marketing dollars on soccer than basketball in a

concerted bid to become the No. 1 soccer brand by 2006 (Nike Heats…, 2002). However,

Nike also sells more casual shoes to those who do not consider themselves as “die hard”

athletes. In its goal to diversify its footwear line, this has given Nike a very broad

customer base. (Exhibit 8)

       Even with its broad customer base, Nike is not really considered a Gen-X or baby

boomer brand. The average age of a Nike consumer is 25 and their main target market

for their shoes are males and females between 15 and 35 years old. More specifically,

Nike concentrates on the fashion-conscious 18- to 24-year-olds with cash to burn

(Markiewicz, 2002). Nike has been concentrating more so on the affluent teen

demographic. The growth opportunities in the teen market are enormous. Young adults

12-24 represent the fastest growing market segment since the baby boom and are

estimated to exceed 40 million by next year (Fusient Media, 2001). In addition, there are

currently 56 million boys and girls between the ages of 10 and 24 in the U.S and it is

growing 19.5% faster than the overall U.S. population and accounts for more than $250

billion of annual disposable income (Silverstar Holdings…, 2001). There are also more

than six million teens involved in sports. Nike understands that there is an extraordinary

opportunity exists in this valuable market.
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       The teen market is as fickle and bewildering, but teenagers have money and are

willing to spend it, whether it is theirs or their parent’s. Teens are spending an average of

$135 per month on apparel and related products, an increase of 23% over last spring's

$110 total and are looking for more brand names, such as Nike (Teens…, 2002). (Exhibit

10) Over a 30-day period teens shop at a supermarket 5.3 times, at a convenience store

4.7 times and in a mall setting 4.3 times and 36% of teens also claim to have at one time

or another purchased something online (teen shopping…, 2002). This is why the

emphasis remains on the young. They represent the future life-blood of the market.

       Even though Nike is concentrating on their younger demographic, they have not

forgotten the more steady adult market. Nike likes to stress their shoes' general trendy

styling and superior performance in a given sport, which is more important to adult

shoppers. Nike is a strong example of a company that markets to both adults and

children with equal impact, and without dilution of the brand image. (Baby Steps: 2003).

The adult market, specifically baby boomers, are only getting bigger in numbers and are

probably the wealthiest component of our society that currently account for nearly 30%

of the $15.7 billion in annual sneaker sales, second only to the teen market (Yen, 2003).

       Nike has also made a dramatic push in recent years at the long forgotten female

market. A lot of this is directly due to the fact that spending for women's sports apparel

and related products has grown at a greater clip than spending for men's. Women also

make about 60% of all sports apparel purchases and the women's category accounts for

about 45% of total spending (D'Innocenzio, 2002).

       In response to these trends, Nike has signed prominent female athletes, such as

Sheryl Swoopes and Gabrielle Reece in hopes of attracting more female shoppers. Nike
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has also developed more versatile sneakers because women definitely want a product that

looks good, but also has key performance benefits (Buss, 2002). It is looking to meet all

the athletic needs the female shopper.

       Nike has also gone a step further than any other athletic footwear company to

attract more female shoppers by opening any all-female store, Nikegoddess. The hope

here is to make the retail experience more meaningful to their female demographic while

providing a concentrated consumer input and feedback loop. It provides a very intimate

setting with a unique look and feel in terms of the environment of the store that is

designed to address the needs of the female shopper. Nike will use Nikegoddess as a way

of determining how to approach the women's business (D'Innocenzio, 2002).

       Nike has realized that their brand does not have to exactly represent their target

market's description or lifestyle. However, Nike also realized that it must at least be

compatible with the company’s target market and it must match their consumer's profile

and expectations. Nike has built its brand around star athletes, such as Tiger Woods,

Ronaldo, Martina Hingis, and Kobe Bryant, to name a few. However, Nike does not just

sell shoes, but an image. It is selling the mythology of sport, and the surrounding

philosophy of youth, health, fitness, and the sort of in-your-face rebellion that appeals to

the adolescent in all of us. Nike works because their product, icon, and target market are

all seamlessly integrated into one ideology. All this has allowed Nike to make their

brand more relevant and familiar to their target market. Nike may have a specific target

market, but the way Nike has been marketed allows everyone to think of the Nike brand

as "my kind of product."
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Pricing

       Nike's business model is based on the total revenue equation, TR=P*Q, which

means that in order for them to make a profit they must maintain high margins while

expanding sales. This business model is normally consistent with demand curve pricing,

which means that if you raise prices, demand will decrease and vise versa. However, in

the case of prestige goods, the demand curve sometimes slopes upward. Some

consumers believe that they getting a better shoe at a higher price, but that all depends on

the perceived value of the brand, which will be discussed next.

       Nike practices a premium pricing policy. (Exhibit 11) Prices range on the high

end from $200 for a pair of Gary Payton Basketball sneakers to $175 for either a pair of

Tiger Woods golf shoes or the new Air Jordans. A pair of women’s running shoes will

run you as much as much as $150, $140 for a pair of lifestyle shoes, or $130 for a pair of

soccer sneakers. On the low range prices range from $30 for a pair of men’s sandals or

$50-$65 for a pair of casual sneakers and $20 for a pair of women’s sandals and $30-$45

for a pair of casual/leisure sneakers. You are not only paying for the “best product,” you

are also paying for the Nike brand. (Exhibit 12)

       Nike is able to charge a premium for its sneakers because of the strength of their

brand. Its brand recognition is very high and it has a strong international base. Because

Nike is an established premium brand, the pricing strategy should clearly demonstrate the

high quality and style of the brand, if the product is to meet the consumers' needs for

image and social status. This pricing strategy is based on the consumer's perceptions of

value and a strong brand such as Nike usually equals a higher perception of value. A
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strong brand allows you to maintain a certain amount of pricing premium and consumer

interest, which is beneficial to the sales and margin growth the product should generate.

       Nike may have a premium pricing policy and it may be able to do so because it is

a premium and established brand, but it is very important to remember that the consumer

decides whether a product’s price is right. That is why, pricing decisions are buyer

oriented like the other marketing mix decisions. The willingness to pay is the maximum

price a customer will pay for a specific product at a certain performance level and the

higher the perceived value of a product, such as sneaker, the more the customer is willing

to pay for it (Butscher & Laker, 2000). However, effective buyer-oriented pricing

involves understanding how much value consumers give to the product and setting a

price that fits this value. If consumers perceive that the price is greater than the product’s

value, they do not buy the product. In addition, if consumers perceive that the price is

below the product’s value, they buy but then the seller loses from its profit opportunities.

This is where target-costing/pricing approach becomes very important. (Exhibit 13a&b)

Target-costing/pricing approach can help maximize return on products with short life

cycles while determining the value consumers give to the product.

       Nike also incorporates a dual-pricing strategy, which means that after a new

sneaker ($90+) is introduced, Nike will sell off the rest of the “old product” at a lower

price corresponding to its relative market values. Nike displays its latest shoe models

first at premium retailers like Footlocker or Niketown and sells its older shoe models at

discounters and outlets (Billington, Lee, & Tang, 1998). Nike’s target-costing approach

plays an important role here also because as mentioned earlier, it can help maximize
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return on products with short life cycles while determining the value consumers give to

the product.

       Finally, Nike does not offer a price-matching program because as the

manufacturer, they can only suggest a retail-selling price. If Nike were to do so, they

would be "price-fixing," which is against business law. A retailer can determine if they

want to lower the price for competitiveness and keep in with the selling costs of the

current market (www.NikeTown.com).

       Nike footwear can be bought online from any retailer that has a website. There

are a variety of ways a person could pay for their Nike’s online, like online check, debit

card, or credit card. At Nike the only payment mechanism that is used is a credit card

because it is the safest and most secure way to guarantee payment for the product. It is

also a way of protecting the consumer. Nike footwear is available at a number of local

retailers so if you do not have a credit card they can be purchased at your local retailer.

Purchasing footwear through NikeTown.com or NikeGoddess.com is not necessary it is

just another added service Nike provides for purchasing their footwear.

Distribution

       Nike has a very extensive and complex value chain system. Tens of thousands of

sneakers get piled onto cargo ships from Asia and sent to distribution centers in the US.

Nike is a manufacturer without factories, meaning that they separate the physical

production of goods from the design and marketing stages of the production process

(Gereffi, 2001). Since all Nike footwear products are produced outside the U.S., Nike

has to monitor the distribution of its footwear from its production centers in Indonesia,

China, and so forth to their two main distribution centers in the U.S. in Memphis,
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Tennessee and Wilsonville, Oregon. Nike also owns or leases several other U.S.

distribution centers. (Exhibit 15)

        When Nike footwear is shipped from Asia to the Wilsonville, Oregon distribution

center is one of the first stops it makes before being sent off to their various retailers. It

ships out 26.6 million pairs of footwear each year (www.NikeBiz.com). The Memphis,

Tennessee distribution center (Exhibit 16) serves as the other main distribution centers in

the U.S. for Nike footwear. It is a major force in the U.S. making sure Nike’s footwear

gets to their retailers.

        Nike operates 19 distribution centers in Europe, Asia, Australia, Latin America

and Canada. They have had more distribution centers in the past, but because of EU

policies Nike closed around 20 distribution centers throughout Europe and replaced it

with a main center in Belgium for all of Europe. (Exhibit 15)

        Nike markets its products in approximately 140 foreign countries through a

number of independent distributors, licensees, subsidiaries and branch offices. It also

operates 162 retail outlets outside the U.S., which are comprised of NikeTowns, factory

stores, employee stores and Cole Haan stores.

        In the U.S. Nike sells its products to approximately 18,000 retail accounts, which

include main retailers such as Champ's, Eurostar, Finish Line, Footaction, Footlocker,

Hibbett's to name a few. Recently, Hibbett cut a deal with Nike that lets the company

import goods directly from the Far East instead of going through Nike's distribution

center, which cut their freight costs quite a bit (Reeves, 2002). Many of Nike’s retailers

also include various department stores and smaller local “athletic stores.” Finally, there

are a number of Nike retailers. Nike runs 13 NikeTowns in major cities, over 70 Nike
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Factory Stores featuring healthy discounts on recent inventory and a few Nikegoddess

stores. This is not to mention the Nike’s online retailer, www.Nike.com or

www.NikeTown.com. Nike has 17 regional sales offices throughout the U.S., which are

responsible to taking orders from retailers and maintain inventory. (Exhibit 17)

       Nike has recognized the importance in monitoring value chains and its

distribution is as about as tight as you can make a consumer goods-oriented business. It

is actively working with their many logistics vendors. They are incorporating the latest

warehouse management software with Nike’s system in order to manage their shipping,

inventory, distribution, etc… Toll’s integrated logistics solution has consolidated three

Nike distribution centers into one in Altona, Victoria (Rennie, 2002). Last year Menlo

customized and staffed Nike’s distribution center in Memphis (Menlo in…, 2002). In

addition, Emery Forwarding, which is part of the Menlo Worldwide group, provides Nike

with its integrated "QuickSource" logistics program that combines inbound/outbound

transportation, storage, inventory management and order fulfillment 24 hours a day,

seven days a week.

       Mallory Distribution Centers (MDC) is the logistics and warehousing arm of The

Mallory Group and provides warehouse logistics services, including inspection and

packaging for Nike (www.mallorygroup.com). FKI Logistex is the world’s second-

largest materials handling systems company and provides Nike with an automated

logistic system for handling parcels and packages, particularly in the overnight courier

market (www.fkilogistex.com). Another of Nike’s vendors, Island Pacific, provides them

with fully integrated suite of software to manage the entire range of their merchandising
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activities assuring that merchandise desired by customers is in retailers' stores priced

competitively (Island Pacific…, 2003).

       Finally, the UPS Logistics Group has tailored shipping information for Nike’s

online retail store www.NikeTown.com. If you place an order for sneakers online from

Nike, a UPS Logistics Group company has had its hands all over your order. UPS stores,

packs, and ships all goods ordered through the Nike Web site. It stocks shoes and warm-

ups in their warehouse and fulfills orders hourly, loading goods into trucks headed to the

hub (Eskew, 2000).

       Nike prides itself on its ability it effectively and efficiently manage its value chain

system. By effectively and efficiently managing its value chain, Nike’s goal is to reduce

its cycle time, reduce its inventory costs and lower its overall spending on transportation,

and so forth. Nike believes that they have been able to achieve this goal with their

various logistics vendors. With its core logistics vendors, Nike has been able to better

server all of its consumers by being able to cut costs and improve shipment time and

inventory turnover. Satisfied customers and an effective and efficient distribution system

is a key aspect of Nike’s marketing strategy.

Promotion

       Nike shells out about $1 billion a year, or a tenth of its annual revenues, on

creating demand for its products through marketing (Herzog, 2003). It uses a product

oriented advertising campaign meaning Nike is trying to convince the consumer to

purchase their product. Nike has been able to develop successful advertising campaigns

and effectively market their footwear through the hard work of their many ad agencies.

       Throughout the years Nike has had many different advertising campaigns, some
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more successful than others, but were always created to reflect public opinion. Some of

the major strategies used to achieve this goal are the use of television,

magazine/newspaper, and online promotion. (Exhibit 20 & 21) Nike has been

successfully using traditional promotion tools since its inception. However, Nike was

slow to respond to the e-commerce market and online promotion methods and it did not

fully embrace them until well into the new millennium. Nike finally realized that the

Internet can leverage and enhance the other vehicles such as media advertising,

promotions, sponsorships and publicity (Narisetti, 1998).

        Nike has never been one to use traditional online promotions. It has not invested

much in banner ads or search engines because anyone that knows Nike knows that they

also have a website. They do not need to use a search engine to find NikeTown.com or

Nike.com. In addition, almost all of their TV ads have their website address on it.

Furthermore, Nike products are sold by hundreds of retailers and any number of them can

have a website so it is the responsibility of that retailer to promote their site. If you type

in Nike in a search engine any number of retailers that sell Nike’s will pop up along with

Nike.com and the NikeTown site. Even if you type in Nike sneakers the Nike websites

do not even make it into the top 100 search returns. Nike does however, promote their

website and use banners on top online malls, such as 24HourMall.com.

        Because of clutter caused by pop-ups, banner ads and many other online

annoyances, Nike has pushed the envelope to develop unusually sophisticated and

engaging Web offerings (Elkin, 2003). When Nike first wanted to generate traffic

towards its website in 2000, it used the combination of rich media Web advertising, a

cliffhanger TV spot, and an engaging e-commerce-enabled site (Jackson, 2001). Part one
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of the advertisement was a normal TV commercial. However, in order to see the

conclusion of the commercial, the individual would have to sign on to the Nike website.

It was the first time traditional advertising was used to send its viewers directly to the

Internet. This not only increased Nike’s already high brand awareness, but also increased

website traffic and sales. The fact is the future of online advertising is more about

applications than ads because those applications involve the user in new, unique, and

most importantly interactive experience (Carton, 2003). An application such as rich

media allows you to create so much more of an emotional experience for people

compared with a banner ad (Rewick, 2000). By inviting a consumer to participate in

something interactive will reward them for their participation, often in the form of

more/specific information that matches their needs or some degree of entertainment

(Jaffe, 2003).

       In keeping with the style and philosophy of their TV ads: sports as self-

realization, Nike’s online ads and promotions place a lot of emphasis on athletic

potential. They utilize limited video-like images as icons/links to additional pages to

showcase their products. Nike called upon several companies for its online branding and

advertising solutions. Viewpoint worked directly with Nike to provide a complete rich

media solution for an interactive product presentation at the Nike Shox website.

Customers were able to look at all of the shoes in the Shox line from any point of view

and could also take the shoe apart and examine its separate components (Nike Shox).

Traffic to Nike’s online store dramatically increased along with sales. The Nike Shox

site received an estimated 540,000 hits and NikeTown.com sold out all three Shox line
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products within 24 hours of their release. They continued to be top sellers daily in the

NikeTown with almost 4,000 units sold in the first 4 weeks after launch (Nike Shox).

       Nike is also actively using Macromedia Flash and Director and Shockwave on its

various websites, like NikeBasketball.com. Macromedia, the maker of the popular Flash

tool for Web animations, actively works with YaYa, Radius Inc., and Zendo Studios to

provide Nike with additional interactive applications on its various websites. Flash is one

of the most widely used development applications for Web sites, advertisements and

games. YaYa worked with Nike to design a Vince Carter slam-dunk game. The game,

which launches from an email sent by Nike to a targeted audience, begins by letting

players choose their own shoe color of Nike Shox basketball sneakers (Vitzloff, 2001).

Players can then email their high scores to their friends, which they can try to beat. This

is email advertisement with an interactive twist.

       Zendo Studios created the Nike Freestyle Remixer, which is an innovative online

entertainment piece featured on NikeBasketball.com. This is an interactive online

extension of Nike’s Freestyle TV ad that features pro basketball players and streetballers

showing off their hottest ball-handling skills (Chu, 2001). Nike and Zendo have given

users the ability to create their own re-mix of the video and send it to their friends via

email. The Freestyle Remixer is one of the most-visited features of NikeBasketball.com

and it has allowed users to simultaneously create and consume a video experience

(“Zendo Studios: 2001). Nike has just used this as another interactive email

advertisement.

       Another important interactive feature that Nike has added to its website is

NikeiD.com. NikeiD lets customers design their own shoes. They can select from 1,000
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or more possible design combinations, which are basic style, colors, size and a brief

phrase of your own creation that appears on the back of the shoes. Customers can then

view their personal designs from a variety of angles, as discussed earlier. Nike spent six

months working with suppliers in Asia to rejigger its manufacturing for custom-made

sneakers (Keenan, 2002). NikeiD has been able to draw steady traffic and 20% of

sneaker sales at the site are customized (Swartz, 2002). This is just another hands-on

interactive tool that wraps Nike products in an engaging, relevant brand experience, while

also being able to recreate Niketown's intensity and popularity (Fleming & Shiple, 2001).

       Finally, NikeTown.com provides customers the opportunity to locate a store near

them that sells Nike products, if you do not or cannot shop online. The store locator is

powered by Vicinity and it provides customers with locations, directions, distance, and

contact information to Nike retailers' up to 500 miles of your location. Vicinity has more

than 280 clients with an aggregate of more than three million real world store locations

(Christopher, 2000).

       Basically, Nike realizes that different consumers are going to connect with them

in different ways and they want the consumer to have a brand experience that's relevant

to them (Elkin, 2003). It has been through these interactive and engaging promotions that

have helped generate all the traffic and sales on Nike’s websites. Nike was even named

Advertiser of the Year at this year’s One Show Interactive (Creative; 2003). (Exhibit 24)

       Nike has a number of ad agencies, such as Wieden & Kennedy, R/GA and

DoubleYou, which have created a number of e-commerce sites for Nike. The uniform

mind-set among them has been to resonate with the consumer in as many ways as

possible and that has been to through deep interaction with the Nike brand (Taylor,
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2003). Nike is continuing to look for ways to do more with online advertising as a brand

communication medium, such as leveraging their TV creative and giving it impact online

(Hayes, 2003). They also continue to do a lot more with services and tools that enhance

the Nike brand from a value-added service point (Hayes, 2003), which should continue to

increase traffic to the Nike sites, while quite possibly increasing sales.

Pro Forma Financials

        The sneaker market is an elastic one and is dependent on the economy and the

health of the retail market. As the economy and/or the retail market goes so does the

sneaker market. Since consumer confidence and spending is increasing and the economy

continues to improve, Nike has great growth potential and should continue its dominance

well into the future.

        Most recently Nike’s sales grew 8% to it over $10 billion mark for the first time.

In addition, last year sales grew by almost 7% to just under $9.9 billion. (Exhibit 25)

What has made this growth so impressive is that it has come on the heels of the

Footlocker Nike feud. This has been a battle that has gone on for over a year and it

started when Footlocker cut the number of Nike sneakers priced above $100. In

response, Nike cut its sneaker shipments to Footlocker by roughly 40%. Footlocker has

been their most profitable strategic alliance, until now. It has and will continue to effect

US sales the longer the dispute goes on. However, even though Nike’s US footwear sales

have fallen around 1% from last year and by almost 5% since 2001, Nike’s sales have

increased significantly because of a greater reliance on non-U.S. markets. (Exhibit 25)

        Nike is still dependent on the US footwear market and cannot allow this dispute

with Footlocker to continue. However, there is still greater growth potential
21


internationally and Nike has learned to develop that market since their dispute with

Footlocker. If and when this dispute resolves itself, nothing should hinder Nike’s sales

potential.

        Nike spends on average over $1 billion on advertising and promoting their

products and three-quarters of that is spent just on their footwear. Advertising production

costs are expensed the first time the advertisement is run. TV and print placement costs

are expensed in the month the advertising appears. The majority of Nike's promotional

expenses result from payments under endorsement contracts. Accounting for

endorsement payments is based upon specific contract provisions. Generally,

endorsement payments are expensed uniformly over the term of the contract after giving

recognition to periodic performance compliance provisions of the contracts.

        Total advertising and promotion expenses have continued to increase each and

every year. They will continue to increase, especially with the recent signing of Lebron

James to a $90 million endorsement contract and Kobe Bryant to a $40 million one. Nike

has seven of the top ten most expensive endorsement contracts. (Exhibit 9) Nike’s

advertising and promotion expenses have increased almost $50 million since 1999.

(Exhibit 26)

        Nike has made a name for itself through its advertising and promotion. It does

not hold back when advertising and promoting their products. When expenses need to be

cut the advertising and promotion budget is usually left untouched. As was already

mention, Nike uses a variety of traditional and Internet advertising and promotion

techniques. They are looking to increase the brand identity and consumers value

perception. The stronger the brand, the higher the perception of value, which leads to an
22


increase in sales. With Nike’s goal to continue to dominate the global athletic product

market, they will continue to increase their advertising and promotion budget. It is

expected that by 2006 Nike will be spending over $125 million more then they do now to

advertise and promote their products. (Exhibit 26)
23


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33


                                       Appendices:


                                        Exhibit 1:

     Nike Timeline:

          Year
          1938         Phil Knight: Born, Portland, USA
          1959         Graduates from the University of Oregon where he
                       met coach Bill Bowerman
          1962         Graduates from Stanford University where his MBA
                       paper was on trainer manufacturing
          1964         Sets up Blue Ribbon Sports with Bowerman to import
                       trainers from Japan
          1971         Nike, named after the Greek goddess of winged
                       victory, is founded. The swoosh is designed by
                       Portland University design student Carolyn Davidson,
                       who is later paid in shares
          1972         Bowerman invents the waffle trainer sole
          1974         Jimmy Connors wins Wimbledon wearing waffle
                       Nikes
          1980         Nike lists on the New York stock exchange
          1984         Carl Lewis and Nike dominate the LA Olympics
          1985         Knight signs unknown basketball rookie Michael
                       Jordan
          1987         Nike launches Air Max
          1988         Nike ad man Dan Wieden says "you guys just do it" at
                       a meeting. A company slogan is born. “Just Do It”
          1997         Nike's rookie golfer Tiger Woods wins the Masters by
                       a record 12 strokes
          1998         Signs $17m (£11m) annual deal with Brazilian
                       football team.
          2000         Nike signs £300m deal with Manchester United giving
                       it rights to all of United's merchandise
          2003         Nike announces third quarter results with sales up 6%
                       to $2.4bn (£1.4bn) and profits of $125m. Annual sales
                       are forecast to be $10.6bn
     Source: (Hatfield, 2003)



                                        Exhibit 2:

Nike History:
34




Source: (NIKE HISTORY, Dec2002/Jan2003).

                                           Exhibit 3:


Nike Sneakers:




Cross-Trainers $85.00                                   Nike Shox’s $95.00
35




                   Air Resolve – Tennis $75.00




Air Jordan’s $175.00                                 Air Payton’s $200.00




               Tiger Wood’s Golf Shoe $175.00




Air Max Griffey – Cross-Training $140.00         Nike Shox TL – Running $150.00
36




                  Air Zoom Total 90 II F.G. – Soccer $150.00




  Air Rift Leather B (unisex) – Lifestyle $100.00   Air Vos – Walking $75.00




                           Air Zoom Talac – Outdoor $140.00


                                              Exhibit 4:

  Nike Competitors
                                DIRECT COMPETITOR COMPARISON
                                      NKE             FLH          RBK         ADDDY.PK    Industry
Market Cap:                         14.12 B         106.16 M      1.99 B                  206.25 M
Employees:                           22,700          2,099         7,400                       2.40 K
Revenue Growth (ttm):                4.30%                        4.50%                        3.50%
37


Revenue (ttm):                       9.89 B                           3.13 B              471.55 M
Gross Margin (ttm):                 40.98%            38.95%         37.44%                35.28%
EBITDA (ttm):                       1.17 B            66.69 M       248.63 M               38.04 M
Operating Margins (ttm):            10.50%             2.81%          6.30%                 3.66%
Net Income (ttm):                  740.10 M          -63.65 M       135.29 M               10.60 M
EPS (ttm):                             2.77             -1.42          2.09           0         0.606
PE (ttm):                             19.16                           16.11                    14.813
PEG (ttm):                             1.23                            1.02                     0.930
PS (ttm):                              1.31             0.11           0.63                     0.452
  FLH = Fila Holdings SpA
  RBK = Reebok International Ltd
  ADDDY.PK = Adidas-Salomon AG
  Industry = Apparel, Shoes & Accessories Industry
  Nike, Inc. Competitors. Yahoo! Finance: http://beta.finance.yahoo.com/q/co?s=NKE

                                               Exhibit 5:

  Nike Athletic/Casual Footwear Competitors
           Adidas Salomon, Inc.                                     Fila
      Kenneth Cole Productions, Inc.                            K-Swiss, Inc.
                New Balance                               Reebok International Ltd.
                Saucony, Inc.                               Skechers U S A Inc.
            Steven Madden Ltd.                            The Timberland Company
                  Vans Inc.

                                               Exhibit 6:

                                      Market share
                          2002 market share of U.S. athlete shoe
                         market based on wholesale value of retail
                                       shipments
                                Brand              Market Share
                                Nike                   39.1%
                               Reebok                  12.0%
                            New Balance                11.6%
                               Adidas                   9.6%
                      (McCarthy, 2003)


                                               Exhibit 7:

                                Sneaker sales: 1998 – 2003
38


                    1998                -3.3%

                    1999                -1.4%

                    2000                2.7%

                    2001                2.7%

                    2002                2.5%

                    2003 (estimate)     4.4%
                   (McCarthy, 2003)


                                  Exhibit 8:

                 Athletic footwear U.S. retail dollar sales by
                               classification:

                Shoe Type                      Sales Percentage
                 Running                            27.9%
                Basketball                          15.6%
              Cross training                        10.9%
                 Walking                             9.1%
             Low performance                         6.3%
                  Hiking                             6.3%
                  Tennis                             4.8%
                Skateboard                           2.7%
               Sport sandals                         2.6%
                  Other                             14.3%
       Source: (McCarthy, 2003)

                                  Exhibit 9:

                      Top 10 endorsement contracts
    Athlete                      Contract                         Company
 Tiger Woods                  $100 million                          Nike
 LeBron James                  $90 million                          Nike
 Allen Iverson                 $50 million                         Reebok
Michael Jordan                 $47 million                       Nike, Others
  Kobe Bryant                  $40 million                          Nike
Venus Williams                 $40 million                         Reebok
Martina Hingis                 $30 million                          Nike
Lleyton Hewitt                 $30 million                          Nike
Tracy McGrady                  $12 million                         Adidas
  David Duval                   $8 million                          Nike
39


        Source: (Top Shoe Endorsement Deals for Athletes, 2003)

                                                    Exhibit 10:

                       The Coolest Brands According to consumers 13 - 18 years old
                    BRAND                  TOTAL                  MALES    FEMALES
                     NIKE                   23%                    28%       18%
                     SONY                   13%                    22%        5%
                    ADIDAS                  13%                    12%       13%
                      A&F                   10%                     8%       12%
                   OLD NAVY                  9%                     6%       12%
               Source: (Teen Shopping…, 2002)


                                                    Exhibit 11:




        Source: (http://www.theproduct.com/6m147/solutions/nike.pdf)


                                                    Exhibit 12:

                                            Nike Marketing Channel

         Manufacturer                                    Wholesaler                   Retailer
Labor                   $2.75              Nike's payment to      $20.00    Retailer CGS   $36.48
40


                                                  factory (CGS)                                   (from Nike's
                                                                                                  SP)
Materials                    $9.00                Sales, general &         $5.00                  Other expenses        $12.50
                                                  administrative                                  & profit
                                                  costs
Factory Overhead             $3.00                Advertising,             $4.00                  Rent                  $9.00
                                                  promotions &
                                                  endorsements
Other Operating         $5.25                     R&D                      $2.00                  Other cost            $7.00
expenses and net income
TOTAL                   $20.00                    Taxes                    $1.82                  Personnel             $9.50
                                                  Interest Expense         $.33                   Average Retail        $74.48
                                                                                                  SP
                                                  Net Income               $3.33
                                                  TOTAL SP                 $36.48

            None of these figures are representative of Nike’s actual pricing structure. Its purpose is to give a generic
            example of Nike’s marketing channel and how it would determine a price for their sneakers. Nike has to
            incorporate product-mix, pricing strategies because there are more than one Nike product. In product-line
            pricing, Nike must decide on the price steps, such as cost differences between the products, customer
            evaluations of their different features, and competitors’ prices, to set between the various products in the
            line. From there, Nike must establish perceived quality differences that support the price differences.
            Those “premium sneakers” such as the Air Jordans, Air Paytons, or any shoe that is endorsed by a sports
            celebrity would have a higher cost because the name attached to the Nike sneaker. However, Nike
            considers all of its footwear as a “premium shoe” whether it is endorse by a sports celebrity or not. Nike
            goal is to provide a competitive edge to anyone who wears their shoes and by doing so they have enhanced
            performance by reducing weight, developing new sizing and fit concepts, rethinking the traditional mix of
            outsole, midsole and upper, new materials and closure systems, sustainability in production
            (www.NikeBiz.com). This means that you are also paying for the technological innovation that goes into
            the development and manufacturing of their shoes. Basically, you are paying for the Nike brand, any
            endorsements, and the technology involved in the shoe. You must also take into consideration the target
            margin and the dealer’s margin. A pair of Nike running shoes for example may cost only $15 to $20 to
            produce, however, they retail for four times the factory cost in the U.S. (Larson, 1996). All of these factors
            must be taken into consideration when Nike prices their shoes.
41


                                              Exhibit 13a:




    Source: (Butscher & Laker, 2000).


                                              Exhibit 13b:




This shows the example of a new basketball sneaker from JUMP that had several advanced features and a
modified cushioning technology. The cost of the sneaker was $40, dealer price $80 (target margin of
100%), and a market price of $120 (dealer's margin of 50%). Sales projections were thin so JUMP decided
to reevaluate the new shoe using the target-costing approach and it was discovered that the target segments
preferred a less elaborate shoe. The maximum acceptable price for such a shoe was determined to be $99.
42


Deducting the 50% dealer margin-subtracting 33% from the $99-led to a price to the dealer of $66
($66+50%=$99). Deducting the 100% target margin from that price-subtracting 50% from the $66-resulted
in a target cost for the sneaker of $33 ($33+100%=$66), $7 lower than the current cost. JUMP was able to
slash the cost to $33 by slightly redesigning the sneaker to lower the production cost and by optimizing
transportation from the Asian production plant to the distribution centers globally. It launched the sneaker
nine months after the original target date (Butscher & Laker, 2000).


                                               Exhibit 14:
                       2002 Average Retail Price per Pair - 1997 Average Retail Price per Pair
                                             5-Year Percentage Change

         Shoe Type              2002       1997       Price
                                                     Change
 1.) Hunting                   $64.79     $58.46     10.8%      Hunting boots carried the highest price tag of all
                                                                sports footwear in 2002, mainly because of their
                                                                expensive components, which often include
                                                                Thinsulate Insulation and a Gore-Tex bootie. These
                                                                boots are designed to keep feet warm and dry in all
                                                                weather conditions.

 2.) Golf                      $62.12     $60.11      3.3%      It's not just the pricey clubs that makes golf an
                                                                expensive sport. The components incorporated into
                                                                most golf shoes can also drive up price points. In
                                                                addition to featuring typically soft-grain leather and a
                                                                soft, cushioned footbed, most golf shoes also employ
                                                                sophisticated outsole technology that includes spike
                                                                systems.
 3.) Basketball                $56.12     $55.57      1.0%      Today's court-conscious consumer considers
                                                                performance as well as street fashion when it comes to
                                                                basketball shoes. Industry watchers tie the category's
                                                                recent success to the popularity of more mid-priced
                                                                shoes from brands such as Nike, Adidas and New
                                                                Balance that now incorporate better technology and
                                                                more fashionable styling.
 4.) Cycling                   $53.67      N/A         N/A      Cycling shoes are a study in striking a balance
                                                                between weight and stiffness. The goal is to ensure
                                                                less rotational weight on the feet to help the rider
                                                                accelerate faster, while providing hard soles for
                                                                pedaling efficiency. Other typical design features
                                                                include ultralow stack height and uppers using mixes
                                                                of synthetic leather and mesh to provide breathability.
 5.) Volleyball                $53.28     $50.88      4.7%      Built for maximum shock absorption and stability,
                                                                volleyball shoes often contain a combination leather
                                                                and mesh upper, with a compression-molded EVA
                                                                midsole containing foam in the heel.
 6.) Jogging/Running           $50.99     $48.71      4.7%      Running has been a growing athletic shoe category
                                                                during the past few years, due mainly to the category's
                                                                constant technological innovations and the popularity
                                                                of the running silhouette as casual footwear. For
                                                                spring 2003, running shoe vendors addressed the
                                                                needs of both serious and casual runners by launching
                                                                product that focuses on various aspects of motion
                                                                control.
43


 7.) Trail-Running             $49.68      N/A        N/A      Performance-enhancing components such as
                                                               waterproofing systems, Kevlar lacing and mesh
                                                               detailing have become key purchase points for the
                                                               trail-running consumer. But while technology is
                                                               pivotal, developers need to be careful not to let it
                                                               overwhelm the shoe.
 8.) Track                    $47.28     $39.40     20.0%      Most outdoor track-shoe styles contain removable
                                                               spike plates, which are designed to give the racer
                                                               greater power and efficiency. For athletes in multiple
                                                               events, track shoes often contain extra heel cushioning
                                                               and a rubber outsole for flexibility and protection.
 9.) Hiking Shoes/Boots       $46.42     $45.59     1.8 %      Hiking shoes vary greatly in price depending on the
                                                               terrain and distance they're designed to cover and the
                                                               amount of waterproof protection offered. Many longer
                                                               hiking trips require higher-topped, stiffer boots, often
                                                               waterproofed and containing a hard plastic or steel
                                                               shank designed to keep the boot and ankle from
                                                               twisting during hiking.
 10.) Cross-Training          $46.10     $49.96     -7.7%      Cross-training shoes were actually the only sport shoe
                                                               category in the top 10 to see a decrease in average
                                                               price. The category's popularity has deteriorated due
                                                               to rising demand for more specialized athletic
                                                               categories such as running and basketball. What's
                                                               more, vendors have been slow to introduce innovative
                                                               product specific to the multisport concept.
Source: (Sports Nut: Top Ten Priciest Sport Shoe Categories, 2003)


                                               Exhibit 15:
44
45
46




Source: (http://nike.jp/nikebiz/global/pdf/repo/vision.pdf)
47




                                       Exhibit 16:

                      Nike distribution center in Memphis, Tennessee




Source: (Maloney, 2000).
48


                                     Exhibit 17:

                             Nike Regional Sales Offices




Source: (www.NikeBiz.com)



                                     Exhibit 18:

                    Nike Locations in Europe, Middle East & Africa




Source: (www.NikeBiz.com)
49


                      Exhibit 19:




Source: (http://nike.jp/nikebiz/global/pdf/repo/vision.pdf)
50



                                                 Exhibit 20:

                               Summarizes some of the media characteristics.

             TV               Radio           News-       Magazine       Posters     Direct     Web site
                                              paper                                  mail       banner ads
                                              (Sunday
                                              and daily
Audience     Some             National        Large and   Mostly         National    Large      No national
size         wastage,         coverage        mostly      national       coverage    national   coverage but
             large and        possible        national    and            difficult   and        global
             national (also                               internation                internat   segments 100
             international                                al                         ional      million+
Audience     Few 15-14        Many            Socioecon   Lifestyle/     Commu-      Any        Beyond
type         years old        housewives      omic        Demograph      ters, car   target     techies.
                              and                         ic             drivers     availabl   middle class,
                              commuters                                              e          educated
Cost of      High             Low             Low-        Low-           Medium      Low        Low but liked
production                                    medium      medium                                web site may
                                                                                                be high
Extra        Adds             Transportable               Quality                               Inexpensive
advantage    credibility to   medium                                                            method of
             product and                                                                        gaining web
             company                                                                            presence
                                                                                                (without
                                                                                                having to
                                                                                                build)
Message      Sight, sound, Sound and          Now                        4-colour    4-         4-colour, 3-D,
elements     color,        time               mostly                                 colour     movement,
             movementti    constraint         colored                                and 3-     sound,
             me constraint                    with some                              D          interactive
                                              black and                              possibil
                                              white                                  ity
Serial ad    Viewed          Serially, less   Must compete with                                 Non-linear
sequence     serially, no    zapping          the other ads and                                 medium can
             competition                      editorial on same                                 jump back
             from other                       page                                              and forward
             ads or
             editorial but
             zap
Transition   Highly transitory since one      Can keep clippings    Can refer        Can        Non-linear
             can not refer back to ad once    or refer back if      back, walk       refer
             shown (unless taped)             desired               back or drive    back/ke
                                                                    past             ep
                                                                                     coupon
51


Demonstrat Ideal for usage             Difficult     Benefits or results   Only short      Yes       Yes
ion        and impulse                               can be shown but      image benefit
           purchase                                  not product usage
                                                     demonstration
Detail/         Viewer can not         Urgency       Yes        Yes        No              Yes       yes
technical       absorb detail          and
                                       topicality
Ease of         Flexible               Inflexible                          Inflexible      Flexibl   Yes
media                                                                                      e
buying
Lead times      Long                   Short         Short      Mediu      Long            Short     Short
                                                                m long                     mediu
                                                                                           m
High            Hourly and daily       Hourly        Yes        Weekly ?                   Yes       Yes
frequency                              and daily                /
facility                                                        monthly
National        Yes                    Yes           Yes        Yes     Yes                Yes       No but global
coverage                                                                                             segments
             (Smith, P.R., 2002)


                                                         Exhibit 21:




             Source: http://www.pg.dk/advertising/thomsen.pdf
52




                                            Exhibit 22:




Source: http://www.pg.dk/advertising/thomsen.pdf




                                            Exhibit 23:


                                         Top 25 Search Engines

 1.) Google - Google UK - Google Image                    2.) Ask Jeeves - Jeeves For Kids - Ask
 Search                                                   Jeeves UK

 Google is a search engine that makes heavy               Innovative online search service that
 use of link popularity as a primary way to rank          processes plain-language queries with
 web sites. Users across the web have in                  surprising accuracy.
 essence voted for good sites by linking to
 them.
 3.) Lycos - Lycos UK                                     4.) Alta Vista - Alta Vista UK - babelfish
                                                          translator
53


Lycos has been around since the early days of     An awesome site from Digital, it maintains
the net and is still one of the most popular      a HUGE index with powerful and FAST
search engines. The service employs human         search functions. Coverage is excellent so it
editors for some of its listings, complemented    is good for broad searching and for offbeat
by crawler-based results. The name Lycos          subjects but you can be overwhelmed by too
comes from the Latin for "wolf spider."           many hits. The Advanced Search is useful
                                                  for finding images, MP3/audio and video
                                                  files, and there's the useful Babelfish
                                                  Translator.
5.) LookSmart - Looksmart UK                      6.) Yahoo! - Yahoo UK

LookSmart is the closest rival Yahoo has, in      Yahoo is the web's most popular search
terms of being a human-compiled directory of      service and has a well-deserved reputation
the web. The high quality of the directory is     for helping people find information easily.
thanks to a team of nearly 200 full-time          The secret to Yahoo's success is human
professional editors.                             beings. It is the largest human-compiled
                                                  guide to the web, employing 80 or more
                                                  editors in an effort to categorize the web.
                                                  Yahoo has at least 1 million sites listed.
7.) MSN (Microsoft)                               8.) BBC - Search The Web 5.02

Microsoft's MSN service features both             The BBC's "family friendly" search engine,
directory listings and search engine results.     based on Google search technology. Results
Powered by Inktomi, this is now one of the        are clear, uncluttered, relevant, and
most powerful search engines.                     commercial free. "Our results are the ones
                                                  that best match your search words - not the
                                                  ones advertisers want you to see."
                                                  Excellent!
9.) GigaBlast3.02                                 10.) GO Network

Gigablast is a new search-engine that looks set   Go is the reincarnation of Infoseek, a newly
to challenge Google. It's been set up by a New    designed site claiming to have enhanced
Mexican Software Engineer, and already            capabilities, with a 50% larger search index
producing great search results.                   and search results pages that are 30% faster.
                                                  It offers portal features such as
                                                  personalization and free e-mail.
11.) HotBot                                       12.) Open Directory
This search engine has a great many loyal         NetScape's Open Directory Project aims to
fans. It very often comes up with the goods       build the most comprehensive human-
where other engines fail.                         reviewed directory of the web, by relying on
                                                  a vast army of volunteer editors.
13.) Teoma Search4.02                             14.) FAST Search

Teoma, which means "expert" in Gaelic,            One of the new generation of search
determines the authority or quality of a site's   services, armed with next-generation
content, by using Subject-Specific Popularity.    technology. FAST aims to be bigger,
54


Subject-Specific Popularity ranks a site based      speedier and more accurate than the existing
on the number of same-subject pages that            major search engines.
reference it, not just general popularity.
15.) Multi Search8.02                               16.) Webcrawler

Multi Search is a powerful tool which will          One of the first and biggest search engines,
search all the top search engines with one          and it still produces highly relevant results.
click.
17.) REX                                            18.) HandiLinks

This is a VERY nice site - a little sense of        This is a great directory. HandiLinks
humour, very professionally done.                   listings are all organized into a hierarchical
                                                    index and it's fast and easy-to-use. It has
                                                    extensive categorization, and uses a frame
                                                    design that aids rather than getting in the
                                                    way of searches.
19.) Snap.com                                       20.) Scour.Net

Snap.com is a human-compiled directory of           A useful multimedia search engine. Use it
web sites, supplemented by search results. It       to find audio, video, images and animation
aims to challenge Yahoo as the champion of          Scour.Net takes you directly to the
categorizing the web.                               multimedia you are searching for, quickly
                                                    and easily.
21.) AAA Matilda                                    22.) UK Plus

The most popular search engine outside of           UK Plus features reviews of UK-relevant
North America. Matilda is a very individual         sites, prepared by a team of journalists.
search engine from Australia, and growing           Reviews are grouped into various channels,
rapidly in popularity.                              covering everything from Arts and Business
                                                    to Travel and Work. They are also
                                                    searchable.
23.) Direct Hit                                     24.) Dogpile

This Popularity Engine tracks the sites that        Sends a search to a customizable list of
people actually select from the search results      search engines, directories and specialty
list. By analyzing the activity of millions of      search sites.
previous Internet searchers, Direct Hit
determines the most popular and relevant sites
for your search request.
                                  25.) Britannica Internet Guide

This site strives to list only the highest quality sites on the Net. It's now integrated into the
Britannicca.com website, so you get a high-quality search engine and encyclopaedia at the
same time
55


Source: http://www.wisecat.verywise.co.uk/search-engines.htm




                                             Exhibit 24:

                                     Nike Ad agency: R/GA
   Got three of the four Pencils in the E-commerce Business to Consumer Website category
 Gold Pencil     www.Nikegoddess.com
 Silver Pencil www.Nikebasketball.com & www.Nikerunning.com
 Gold Pencil     www.nikelab.com: Corporate Image category
 Gold Pencil     www.Nike-Presto.com: Promotional Advertising Website category
Nike Ad agency: R/GA received 3 Gold awards, the most of any agency & tied for the number of silver
winners with 2.
               The R/GA projects that were selected to be included in the traveling show
               and annual traveling exhibition in conjunction with the competition that
               will feature work published in One Show Annual Volume 25 include:
               Nike.com USA Homepage               Corporate Image Business to Consumer
                                                   Website

               Nike Basketball                         Corporate Image Business to Consumer
                                                       Website
               Nike Basketball                         E-Commerce Business to Consumer
                                                       Website
               Nike Goddess                            E-Commerce Business to Consumer
                                                       Website
               Nike Goddess                            Corporate Image Business to Consumer
                                                       Website

               Nike Lab                                Corporate Image Business to Consumer
                                                       Website

               Nike Presto                             Promotional Advertising Website

               Nike Running                            E-Commerce Business to Consumer
                                                       Website
               Nike Running                            Corporate Image Business to Consumer
                                                       Website

              Source: (R/GA Takes the…, 2003)
56


                                      Exhibit 25:


                        Sales & Net Income 1993 – 2003
            1993      1994        1995        1996      1997      1998        1999
 Sales     3,931.0   3,789.7     4,760.8     6,470.6   9,186.5   9,553.1     8,776.9
($ mil.)
  Net      365.0      298.8       399.7       553.2    795.8       399.6      451.4
income
($ mil.)
Income     9.29%      7.88%       8.40%      8.55%     8.66%       4.18%     5.14%
as % of
 sales




                   Sales & Net Income continued: 1993 – 2003

                        2000                2001           2002              2003
     Sales             8,995.1             9,488.8        9,893.0          10,684.4
    ($ mil.)
  Net income           579.1               589.7           663.3            716.4
    ($ mil.)
Income as % of         6.44%               6.21%           6.70%            6.71%
     sales




                                 2002 Footwear Sales
                               $ mil.      % of total Sales
                              5,753.7            58
57


                                        2002 Total Sales

           Americas                              $ mil.                     % of total
                     US                         5,258.8                         53
                    Other                        691.0                          7
           Europe                               2,731.5                         28
           Asia/Pacific                         1,211.7                         12
           Total                                9,893.0                        100

                       The breakdown of Footwear revenue per region:
                 Fiscal 2002      Fiscal 2001        FY02 vs.          Fiscal 2000         FY01 vs.
                                                     FY01 %                                FY00 %
                                                     CHG                                   CHG
                                                     (In millions)
USA Region         $3,185.0         $3,208.9             (0.7)%             $3,351.2            (4.2)%
 Footwear
  EMEA             1,551.8           1,422.8              9.1%              1,309.4             8.7%
  Region
 Footwear
Asia Pacific        657.7             632.4               4.0%               557.0              13.5%
  Region
 Footwear
 Americas           359.2             355.2               1.1%               343.9              3.3%
  Region
 Footwear
   Total           5,753.7           5,619.3              2.4%              5,561.5             1.03%
 Footwear
 Revenue

                                        Exhibit 26:

                      Advertising and Promotion Expenses: 1999-2002
    1998                1999                  2000                   2001                   2002
$978.2 million     $978.6 million      $998.2 million       $1,000.5 million           $1,027.9 million
                 Estimated Advertising and Promotion Expenses: 2003 – 2006

           2003                    2004                     2005                         2006

    $1,056.1 million          $1,088.4 million        $1,125.1 million           $1,171.5 million

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Internet marketing startegy for Nike

  • 1. Internet Marketing Strategy: Nike Corporation Andrew Olsen University of Maryland University College
  • 2. 2 Executive Summary The purpose of this paper is to develop an Internet marketing strategy for Nike and its sneakers. I will give a brief history of Nike and then elaborate on its dominant market share. This section will also discuss Nike’s footwear and what makes Nike, Nike. Nike’s target market is far-reaching, yet very specific. The average age of a Nike consumer is 25, but they have been concentrating more on the teen market because of the growth potential. This paper will provide proof to why this is and elaborate on its other demographics, such as its adult and female market. This paper will touch on Nike's business model and its various pricing strategies, such as premium pricing, target-costing/pricing and dual pricing and why it uses these strategies. Then I will discuss the only payment mechanism at Nike’s online stores. Nike has a very extensive and complex value chain system. It has to monitor the distribution of its footwear from its production centers in Asia to their main distribution centers in the US and Europe. From there they have to ship their products to all of their retailers. In this paper I will explain how Nike does this and how it handles the logistics of a complicated distribution system. Nike is no stranger to promoting its products. It shells out about $1 billion a year on creating demand for its products through marketing. Nike has never been one to use traditional online promotions and I will explain why that is and why Nike has used sophisticated, unique and interactive ways to promote its footwear online. Finally, I elaborate on Nike’s potential sales over the next three years, which appear to be very good, and determine the viability of Nike’s market strategy for promoting and advertising Nike’s footwear on its online stores.
  • 3. 3 Company and Product Overview Nike has a storied history that goes back to a long-lived business partnership between Bill Bowerman and Phil Knight that began all the way back in 1962 when the two opened Blue Ribbon Sports (BRS). In 1972 BRS changed its name to Nike, which is named for the Greek winged goddess of victory. (Further history: see Exhibit 1 & 2) The Nike Corporation went public in 1981, and in its first year as a public company, it led the industry and was sold in more than forty countries worldwide. It has evolved from a traditional brick and mortar company to a click and mortar company, as a number of other companies have also done. Nike employs 22,000 people worldwide, and including the manufacturers, shippers, retailers and service providers, nearly 1 million people help bring Nike to “athletes” everywhere (www.NikeBiz.com). Nike is primarily engaged in the design, development and worldwide marketing of footwear, apparel, equipment and accessory products. They sell athletic footwear and apparel worldwide. Nike sells its products to approximately 18,000 retail accounts in the United States and through a mix of independent distributors, licensees and subsidiaries in approximately 140 countries worldwide (Nike, Inc. profile). Each month, Nike will assess the factory's performance and licenses may be withdrawn if something goes wrong or gets a poor assessment. Nike will also assist its subcontractors in finding better production sites. In addition, Nike operates Niketown shoe and sportswear stores and has opened two Nikegoddess stores, which caters to women. Nike does not have a single sneaker factory in the U.S. because independent contractors manufacture virtually all of its products. All footwear products are produced outside the U.S., while apparel products
  • 4. 4 are produced both in and out of the United States. At the moment, Indonesia is Nike's biggest production center, with about 17 footwear factories that employ 90,000 workers and produce about 7 million pairs of shoes each month (www.NikeBiz.com). The athletic shoe industry is one of the largest markets in the U.S. today and Nike’s largest concentration is on the sneaker market itself. They also sell all kinds of athletic apparel and equipment, from warm-up pants to soccer balls and football pads. The three major corporations that dominate the industry are Nike, Reebok, and Adidas. Nike controls roughly 40% of the entire market, while Reebok maintains about 12%, and Adidas owns about 10% (Herzog, 2003). Its market share is more than Reebok and Adidas’s market share combined. (Exhibit 4) There are many other competitors such as New Balance, Puma, Champion, and Fila, but these companies do not run the market like the big three. They just own much smaller segments. (Exhibit 5) Nike is the world’s most popular brand, hence making it the world's top shoe company. The $10 billion company still has just over 39% of the U.S. athletic footwear market and sold six of the top 10 styles in 2002 (McCarthy, 2003). (Exhibit 6) The Company's athletic footwear products are designed primarily for specific athletic use, although a large percentage of the products are worn for casual or leisure purposes. Nike designs and sells shoes for a variety of sports, including baseball, cheerleading, golf, volleyball, wrestling, and so forth. (Exhibit 3 & *) They also sell Cole Haan dress and casual shoes and a line of athletic apparel and equipment. Almost every American has at least one or two pairs of Nike shoes, which is due directly to the quality and popularity of the sneakers they sell. It is those sneakers that
  • 5. 5 have been its foundation and they have been Nike’s money makers. Nike may have diversified its product line, but it will always be associated the shoe industry. Nike has been able to remain a dominant market player for a majority of their existence because of their innovative technology and diverse and ever changing product line. They also have a reputation for fancy footwork, especially in the arena of marketing. Nike is not only the biggest producer of sports shoes, but also spends the largest amount of money on advertising and promotion. It was Michael Jordan, a five- time MVP, whose endorsement of Nike and their marketing of the superstar that helped turn the company into the industry's dominant maker of athletic shoes and apparel. Now, Nike is hoping that the endorsements of LeBron James, Kobe Bryant (Exhibit 9), and other international stars like Ronaldo and the Brazilian Nationals will continue its dominance as a maker of athletic shoes and apparel. Nike's presence in soccer, which is the world's biggest sport, became stronger after entering into new partnerships with top European club teams such as FC Barcelona and Inter-Milan. During the 1998 World Cup, six teams: Brazil, Holland, Italy, Nigeria, South Korea, and the United States, competed in uniforms designed by Nike. Furthermore, in 1999 Nike negotiated a new contract with the Dutch soccer association, KNVB, and the Dutch team will be playing with the Nike swoosh on their uniforms until 2006. Nike shoes have become the gold standard of sports. The Nike swoosh has been omni present on sports products and in many sports venues and will continue to be for years to come. Its Swoosh trademark is as recognizable as the Stars and Stripes and may be better known than the McDonalds’ Golden Arches or even Jell-O (Reilly, 1997).
  • 6. 6 Sneakers are not a necessity, but they are not a luxury either. Almost everyone has at least two pairs of sneakers, but the only possible difference would be the brand of the sneakers and one pair is usually Nike. Nike has been able to sustain a competitive advantage since their beginning. They have established their name through advertisements, endorsements, quality, and innovation. What Nike has done is create a link between a solid product and a solid company. Consumers trust the products that Nike Inc. sell. This has been the key to Nike’s success and is one of the main reasons why they are able to charge what can be viewed as very exorbitant prices that they do for their sneakers. However, this is the way Nike sneakers make their revenue. The fact is consumers are not just buying the shoe they are also investing in the label. Target Market Nike has done a remarkable job of positioning itself. They have had to reinvent themselves many times in order to reach its target market. Nike has gone through a running craze when consumers wanted the best running shoe. There was the coming of Michael Jordan where basketball shoes ruled the footwear market. Then athletic urban wear became king when consumers started buy Nike just for a fashion purpose. Nike has been able to create an emotional link with their customers, and more specifically their target market. It is extremely important to clearly define your target market and to think about how the product fits into their life (de Asis, 2002). Nike has been able to do this. Nike considers its customers as any and every athlete and more specifically, they target those who endeavor to do their best in sports. For that reason, Nike markets to those who desire
  • 7. 7 to become “champions” in whatever they do. Nike currently sells about 300 models of athletic shoes in 900 styles for 25 different sports (www.Nike.com). (Exhibit 2) Running shoes take the greatest share of consumer spending composing of 29% of the total market (Werth, 2002), while basketball shoes account for 18.3% of total consumer spending for sport shoes (Lenetz, 2002). (Exhibit 8) In addition, in a bold move to continue its market dominance, Nike is spending more marketing dollars on soccer than basketball in a concerted bid to become the No. 1 soccer brand by 2006 (Nike Heats…, 2002). However, Nike also sells more casual shoes to those who do not consider themselves as “die hard” athletes. In its goal to diversify its footwear line, this has given Nike a very broad customer base. (Exhibit 8) Even with its broad customer base, Nike is not really considered a Gen-X or baby boomer brand. The average age of a Nike consumer is 25 and their main target market for their shoes are males and females between 15 and 35 years old. More specifically, Nike concentrates on the fashion-conscious 18- to 24-year-olds with cash to burn (Markiewicz, 2002). Nike has been concentrating more so on the affluent teen demographic. The growth opportunities in the teen market are enormous. Young adults 12-24 represent the fastest growing market segment since the baby boom and are estimated to exceed 40 million by next year (Fusient Media, 2001). In addition, there are currently 56 million boys and girls between the ages of 10 and 24 in the U.S and it is growing 19.5% faster than the overall U.S. population and accounts for more than $250 billion of annual disposable income (Silverstar Holdings…, 2001). There are also more than six million teens involved in sports. Nike understands that there is an extraordinary opportunity exists in this valuable market.
  • 8. 8 The teen market is as fickle and bewildering, but teenagers have money and are willing to spend it, whether it is theirs or their parent’s. Teens are spending an average of $135 per month on apparel and related products, an increase of 23% over last spring's $110 total and are looking for more brand names, such as Nike (Teens…, 2002). (Exhibit 10) Over a 30-day period teens shop at a supermarket 5.3 times, at a convenience store 4.7 times and in a mall setting 4.3 times and 36% of teens also claim to have at one time or another purchased something online (teen shopping…, 2002). This is why the emphasis remains on the young. They represent the future life-blood of the market. Even though Nike is concentrating on their younger demographic, they have not forgotten the more steady adult market. Nike likes to stress their shoes' general trendy styling and superior performance in a given sport, which is more important to adult shoppers. Nike is a strong example of a company that markets to both adults and children with equal impact, and without dilution of the brand image. (Baby Steps: 2003). The adult market, specifically baby boomers, are only getting bigger in numbers and are probably the wealthiest component of our society that currently account for nearly 30% of the $15.7 billion in annual sneaker sales, second only to the teen market (Yen, 2003). Nike has also made a dramatic push in recent years at the long forgotten female market. A lot of this is directly due to the fact that spending for women's sports apparel and related products has grown at a greater clip than spending for men's. Women also make about 60% of all sports apparel purchases and the women's category accounts for about 45% of total spending (D'Innocenzio, 2002). In response to these trends, Nike has signed prominent female athletes, such as Sheryl Swoopes and Gabrielle Reece in hopes of attracting more female shoppers. Nike
  • 9. 9 has also developed more versatile sneakers because women definitely want a product that looks good, but also has key performance benefits (Buss, 2002). It is looking to meet all the athletic needs the female shopper. Nike has also gone a step further than any other athletic footwear company to attract more female shoppers by opening any all-female store, Nikegoddess. The hope here is to make the retail experience more meaningful to their female demographic while providing a concentrated consumer input and feedback loop. It provides a very intimate setting with a unique look and feel in terms of the environment of the store that is designed to address the needs of the female shopper. Nike will use Nikegoddess as a way of determining how to approach the women's business (D'Innocenzio, 2002). Nike has realized that their brand does not have to exactly represent their target market's description or lifestyle. However, Nike also realized that it must at least be compatible with the company’s target market and it must match their consumer's profile and expectations. Nike has built its brand around star athletes, such as Tiger Woods, Ronaldo, Martina Hingis, and Kobe Bryant, to name a few. However, Nike does not just sell shoes, but an image. It is selling the mythology of sport, and the surrounding philosophy of youth, health, fitness, and the sort of in-your-face rebellion that appeals to the adolescent in all of us. Nike works because their product, icon, and target market are all seamlessly integrated into one ideology. All this has allowed Nike to make their brand more relevant and familiar to their target market. Nike may have a specific target market, but the way Nike has been marketed allows everyone to think of the Nike brand as "my kind of product."
  • 10. 10 Pricing Nike's business model is based on the total revenue equation, TR=P*Q, which means that in order for them to make a profit they must maintain high margins while expanding sales. This business model is normally consistent with demand curve pricing, which means that if you raise prices, demand will decrease and vise versa. However, in the case of prestige goods, the demand curve sometimes slopes upward. Some consumers believe that they getting a better shoe at a higher price, but that all depends on the perceived value of the brand, which will be discussed next. Nike practices a premium pricing policy. (Exhibit 11) Prices range on the high end from $200 for a pair of Gary Payton Basketball sneakers to $175 for either a pair of Tiger Woods golf shoes or the new Air Jordans. A pair of women’s running shoes will run you as much as much as $150, $140 for a pair of lifestyle shoes, or $130 for a pair of soccer sneakers. On the low range prices range from $30 for a pair of men’s sandals or $50-$65 for a pair of casual sneakers and $20 for a pair of women’s sandals and $30-$45 for a pair of casual/leisure sneakers. You are not only paying for the “best product,” you are also paying for the Nike brand. (Exhibit 12) Nike is able to charge a premium for its sneakers because of the strength of their brand. Its brand recognition is very high and it has a strong international base. Because Nike is an established premium brand, the pricing strategy should clearly demonstrate the high quality and style of the brand, if the product is to meet the consumers' needs for image and social status. This pricing strategy is based on the consumer's perceptions of value and a strong brand such as Nike usually equals a higher perception of value. A
  • 11. 11 strong brand allows you to maintain a certain amount of pricing premium and consumer interest, which is beneficial to the sales and margin growth the product should generate. Nike may have a premium pricing policy and it may be able to do so because it is a premium and established brand, but it is very important to remember that the consumer decides whether a product’s price is right. That is why, pricing decisions are buyer oriented like the other marketing mix decisions. The willingness to pay is the maximum price a customer will pay for a specific product at a certain performance level and the higher the perceived value of a product, such as sneaker, the more the customer is willing to pay for it (Butscher & Laker, 2000). However, effective buyer-oriented pricing involves understanding how much value consumers give to the product and setting a price that fits this value. If consumers perceive that the price is greater than the product’s value, they do not buy the product. In addition, if consumers perceive that the price is below the product’s value, they buy but then the seller loses from its profit opportunities. This is where target-costing/pricing approach becomes very important. (Exhibit 13a&b) Target-costing/pricing approach can help maximize return on products with short life cycles while determining the value consumers give to the product. Nike also incorporates a dual-pricing strategy, which means that after a new sneaker ($90+) is introduced, Nike will sell off the rest of the “old product” at a lower price corresponding to its relative market values. Nike displays its latest shoe models first at premium retailers like Footlocker or Niketown and sells its older shoe models at discounters and outlets (Billington, Lee, & Tang, 1998). Nike’s target-costing approach plays an important role here also because as mentioned earlier, it can help maximize
  • 12. 12 return on products with short life cycles while determining the value consumers give to the product. Finally, Nike does not offer a price-matching program because as the manufacturer, they can only suggest a retail-selling price. If Nike were to do so, they would be "price-fixing," which is against business law. A retailer can determine if they want to lower the price for competitiveness and keep in with the selling costs of the current market (www.NikeTown.com). Nike footwear can be bought online from any retailer that has a website. There are a variety of ways a person could pay for their Nike’s online, like online check, debit card, or credit card. At Nike the only payment mechanism that is used is a credit card because it is the safest and most secure way to guarantee payment for the product. It is also a way of protecting the consumer. Nike footwear is available at a number of local retailers so if you do not have a credit card they can be purchased at your local retailer. Purchasing footwear through NikeTown.com or NikeGoddess.com is not necessary it is just another added service Nike provides for purchasing their footwear. Distribution Nike has a very extensive and complex value chain system. Tens of thousands of sneakers get piled onto cargo ships from Asia and sent to distribution centers in the US. Nike is a manufacturer without factories, meaning that they separate the physical production of goods from the design and marketing stages of the production process (Gereffi, 2001). Since all Nike footwear products are produced outside the U.S., Nike has to monitor the distribution of its footwear from its production centers in Indonesia, China, and so forth to their two main distribution centers in the U.S. in Memphis,
  • 13. 13 Tennessee and Wilsonville, Oregon. Nike also owns or leases several other U.S. distribution centers. (Exhibit 15) When Nike footwear is shipped from Asia to the Wilsonville, Oregon distribution center is one of the first stops it makes before being sent off to their various retailers. It ships out 26.6 million pairs of footwear each year (www.NikeBiz.com). The Memphis, Tennessee distribution center (Exhibit 16) serves as the other main distribution centers in the U.S. for Nike footwear. It is a major force in the U.S. making sure Nike’s footwear gets to their retailers. Nike operates 19 distribution centers in Europe, Asia, Australia, Latin America and Canada. They have had more distribution centers in the past, but because of EU policies Nike closed around 20 distribution centers throughout Europe and replaced it with a main center in Belgium for all of Europe. (Exhibit 15) Nike markets its products in approximately 140 foreign countries through a number of independent distributors, licensees, subsidiaries and branch offices. It also operates 162 retail outlets outside the U.S., which are comprised of NikeTowns, factory stores, employee stores and Cole Haan stores. In the U.S. Nike sells its products to approximately 18,000 retail accounts, which include main retailers such as Champ's, Eurostar, Finish Line, Footaction, Footlocker, Hibbett's to name a few. Recently, Hibbett cut a deal with Nike that lets the company import goods directly from the Far East instead of going through Nike's distribution center, which cut their freight costs quite a bit (Reeves, 2002). Many of Nike’s retailers also include various department stores and smaller local “athletic stores.” Finally, there are a number of Nike retailers. Nike runs 13 NikeTowns in major cities, over 70 Nike
  • 14. 14 Factory Stores featuring healthy discounts on recent inventory and a few Nikegoddess stores. This is not to mention the Nike’s online retailer, www.Nike.com or www.NikeTown.com. Nike has 17 regional sales offices throughout the U.S., which are responsible to taking orders from retailers and maintain inventory. (Exhibit 17) Nike has recognized the importance in monitoring value chains and its distribution is as about as tight as you can make a consumer goods-oriented business. It is actively working with their many logistics vendors. They are incorporating the latest warehouse management software with Nike’s system in order to manage their shipping, inventory, distribution, etc… Toll’s integrated logistics solution has consolidated three Nike distribution centers into one in Altona, Victoria (Rennie, 2002). Last year Menlo customized and staffed Nike’s distribution center in Memphis (Menlo in…, 2002). In addition, Emery Forwarding, which is part of the Menlo Worldwide group, provides Nike with its integrated "QuickSource" logistics program that combines inbound/outbound transportation, storage, inventory management and order fulfillment 24 hours a day, seven days a week. Mallory Distribution Centers (MDC) is the logistics and warehousing arm of The Mallory Group and provides warehouse logistics services, including inspection and packaging for Nike (www.mallorygroup.com). FKI Logistex is the world’s second- largest materials handling systems company and provides Nike with an automated logistic system for handling parcels and packages, particularly in the overnight courier market (www.fkilogistex.com). Another of Nike’s vendors, Island Pacific, provides them with fully integrated suite of software to manage the entire range of their merchandising
  • 15. 15 activities assuring that merchandise desired by customers is in retailers' stores priced competitively (Island Pacific…, 2003). Finally, the UPS Logistics Group has tailored shipping information for Nike’s online retail store www.NikeTown.com. If you place an order for sneakers online from Nike, a UPS Logistics Group company has had its hands all over your order. UPS stores, packs, and ships all goods ordered through the Nike Web site. It stocks shoes and warm- ups in their warehouse and fulfills orders hourly, loading goods into trucks headed to the hub (Eskew, 2000). Nike prides itself on its ability it effectively and efficiently manage its value chain system. By effectively and efficiently managing its value chain, Nike’s goal is to reduce its cycle time, reduce its inventory costs and lower its overall spending on transportation, and so forth. Nike believes that they have been able to achieve this goal with their various logistics vendors. With its core logistics vendors, Nike has been able to better server all of its consumers by being able to cut costs and improve shipment time and inventory turnover. Satisfied customers and an effective and efficient distribution system is a key aspect of Nike’s marketing strategy. Promotion Nike shells out about $1 billion a year, or a tenth of its annual revenues, on creating demand for its products through marketing (Herzog, 2003). It uses a product oriented advertising campaign meaning Nike is trying to convince the consumer to purchase their product. Nike has been able to develop successful advertising campaigns and effectively market their footwear through the hard work of their many ad agencies. Throughout the years Nike has had many different advertising campaigns, some
  • 16. 16 more successful than others, but were always created to reflect public opinion. Some of the major strategies used to achieve this goal are the use of television, magazine/newspaper, and online promotion. (Exhibit 20 & 21) Nike has been successfully using traditional promotion tools since its inception. However, Nike was slow to respond to the e-commerce market and online promotion methods and it did not fully embrace them until well into the new millennium. Nike finally realized that the Internet can leverage and enhance the other vehicles such as media advertising, promotions, sponsorships and publicity (Narisetti, 1998). Nike has never been one to use traditional online promotions. It has not invested much in banner ads or search engines because anyone that knows Nike knows that they also have a website. They do not need to use a search engine to find NikeTown.com or Nike.com. In addition, almost all of their TV ads have their website address on it. Furthermore, Nike products are sold by hundreds of retailers and any number of them can have a website so it is the responsibility of that retailer to promote their site. If you type in Nike in a search engine any number of retailers that sell Nike’s will pop up along with Nike.com and the NikeTown site. Even if you type in Nike sneakers the Nike websites do not even make it into the top 100 search returns. Nike does however, promote their website and use banners on top online malls, such as 24HourMall.com. Because of clutter caused by pop-ups, banner ads and many other online annoyances, Nike has pushed the envelope to develop unusually sophisticated and engaging Web offerings (Elkin, 2003). When Nike first wanted to generate traffic towards its website in 2000, it used the combination of rich media Web advertising, a cliffhanger TV spot, and an engaging e-commerce-enabled site (Jackson, 2001). Part one
  • 17. 17 of the advertisement was a normal TV commercial. However, in order to see the conclusion of the commercial, the individual would have to sign on to the Nike website. It was the first time traditional advertising was used to send its viewers directly to the Internet. This not only increased Nike’s already high brand awareness, but also increased website traffic and sales. The fact is the future of online advertising is more about applications than ads because those applications involve the user in new, unique, and most importantly interactive experience (Carton, 2003). An application such as rich media allows you to create so much more of an emotional experience for people compared with a banner ad (Rewick, 2000). By inviting a consumer to participate in something interactive will reward them for their participation, often in the form of more/specific information that matches their needs or some degree of entertainment (Jaffe, 2003). In keeping with the style and philosophy of their TV ads: sports as self- realization, Nike’s online ads and promotions place a lot of emphasis on athletic potential. They utilize limited video-like images as icons/links to additional pages to showcase their products. Nike called upon several companies for its online branding and advertising solutions. Viewpoint worked directly with Nike to provide a complete rich media solution for an interactive product presentation at the Nike Shox website. Customers were able to look at all of the shoes in the Shox line from any point of view and could also take the shoe apart and examine its separate components (Nike Shox). Traffic to Nike’s online store dramatically increased along with sales. The Nike Shox site received an estimated 540,000 hits and NikeTown.com sold out all three Shox line
  • 18. 18 products within 24 hours of their release. They continued to be top sellers daily in the NikeTown with almost 4,000 units sold in the first 4 weeks after launch (Nike Shox). Nike is also actively using Macromedia Flash and Director and Shockwave on its various websites, like NikeBasketball.com. Macromedia, the maker of the popular Flash tool for Web animations, actively works with YaYa, Radius Inc., and Zendo Studios to provide Nike with additional interactive applications on its various websites. Flash is one of the most widely used development applications for Web sites, advertisements and games. YaYa worked with Nike to design a Vince Carter slam-dunk game. The game, which launches from an email sent by Nike to a targeted audience, begins by letting players choose their own shoe color of Nike Shox basketball sneakers (Vitzloff, 2001). Players can then email their high scores to their friends, which they can try to beat. This is email advertisement with an interactive twist. Zendo Studios created the Nike Freestyle Remixer, which is an innovative online entertainment piece featured on NikeBasketball.com. This is an interactive online extension of Nike’s Freestyle TV ad that features pro basketball players and streetballers showing off their hottest ball-handling skills (Chu, 2001). Nike and Zendo have given users the ability to create their own re-mix of the video and send it to their friends via email. The Freestyle Remixer is one of the most-visited features of NikeBasketball.com and it has allowed users to simultaneously create and consume a video experience (“Zendo Studios: 2001). Nike has just used this as another interactive email advertisement. Another important interactive feature that Nike has added to its website is NikeiD.com. NikeiD lets customers design their own shoes. They can select from 1,000
  • 19. 19 or more possible design combinations, which are basic style, colors, size and a brief phrase of your own creation that appears on the back of the shoes. Customers can then view their personal designs from a variety of angles, as discussed earlier. Nike spent six months working with suppliers in Asia to rejigger its manufacturing for custom-made sneakers (Keenan, 2002). NikeiD has been able to draw steady traffic and 20% of sneaker sales at the site are customized (Swartz, 2002). This is just another hands-on interactive tool that wraps Nike products in an engaging, relevant brand experience, while also being able to recreate Niketown's intensity and popularity (Fleming & Shiple, 2001). Finally, NikeTown.com provides customers the opportunity to locate a store near them that sells Nike products, if you do not or cannot shop online. The store locator is powered by Vicinity and it provides customers with locations, directions, distance, and contact information to Nike retailers' up to 500 miles of your location. Vicinity has more than 280 clients with an aggregate of more than three million real world store locations (Christopher, 2000). Basically, Nike realizes that different consumers are going to connect with them in different ways and they want the consumer to have a brand experience that's relevant to them (Elkin, 2003). It has been through these interactive and engaging promotions that have helped generate all the traffic and sales on Nike’s websites. Nike was even named Advertiser of the Year at this year’s One Show Interactive (Creative; 2003). (Exhibit 24) Nike has a number of ad agencies, such as Wieden & Kennedy, R/GA and DoubleYou, which have created a number of e-commerce sites for Nike. The uniform mind-set among them has been to resonate with the consumer in as many ways as possible and that has been to through deep interaction with the Nike brand (Taylor,
  • 20. 20 2003). Nike is continuing to look for ways to do more with online advertising as a brand communication medium, such as leveraging their TV creative and giving it impact online (Hayes, 2003). They also continue to do a lot more with services and tools that enhance the Nike brand from a value-added service point (Hayes, 2003), which should continue to increase traffic to the Nike sites, while quite possibly increasing sales. Pro Forma Financials The sneaker market is an elastic one and is dependent on the economy and the health of the retail market. As the economy and/or the retail market goes so does the sneaker market. Since consumer confidence and spending is increasing and the economy continues to improve, Nike has great growth potential and should continue its dominance well into the future. Most recently Nike’s sales grew 8% to it over $10 billion mark for the first time. In addition, last year sales grew by almost 7% to just under $9.9 billion. (Exhibit 25) What has made this growth so impressive is that it has come on the heels of the Footlocker Nike feud. This has been a battle that has gone on for over a year and it started when Footlocker cut the number of Nike sneakers priced above $100. In response, Nike cut its sneaker shipments to Footlocker by roughly 40%. Footlocker has been their most profitable strategic alliance, until now. It has and will continue to effect US sales the longer the dispute goes on. However, even though Nike’s US footwear sales have fallen around 1% from last year and by almost 5% since 2001, Nike’s sales have increased significantly because of a greater reliance on non-U.S. markets. (Exhibit 25) Nike is still dependent on the US footwear market and cannot allow this dispute with Footlocker to continue. However, there is still greater growth potential
  • 21. 21 internationally and Nike has learned to develop that market since their dispute with Footlocker. If and when this dispute resolves itself, nothing should hinder Nike’s sales potential. Nike spends on average over $1 billion on advertising and promoting their products and three-quarters of that is spent just on their footwear. Advertising production costs are expensed the first time the advertisement is run. TV and print placement costs are expensed in the month the advertising appears. The majority of Nike's promotional expenses result from payments under endorsement contracts. Accounting for endorsement payments is based upon specific contract provisions. Generally, endorsement payments are expensed uniformly over the term of the contract after giving recognition to periodic performance compliance provisions of the contracts. Total advertising and promotion expenses have continued to increase each and every year. They will continue to increase, especially with the recent signing of Lebron James to a $90 million endorsement contract and Kobe Bryant to a $40 million one. Nike has seven of the top ten most expensive endorsement contracts. (Exhibit 9) Nike’s advertising and promotion expenses have increased almost $50 million since 1999. (Exhibit 26) Nike has made a name for itself through its advertising and promotion. It does not hold back when advertising and promoting their products. When expenses need to be cut the advertising and promotion budget is usually left untouched. As was already mention, Nike uses a variety of traditional and Internet advertising and promotion techniques. They are looking to increase the brand identity and consumers value perception. The stronger the brand, the higher the perception of value, which leads to an
  • 22. 22 increase in sales. With Nike’s goal to continue to dominate the global athletic product market, they will continue to increase their advertising and promotion budget. It is expected that by 2006 Nike will be spending over $125 million more then they do now to advertise and promote their products. (Exhibit 26)
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  • 26. 26 provides a glimpse of the company’s innovative new work.” iMedia Features. Retrieved online July 9, 2003 from iMediaConnections.com on the World Wide Web: http://www.imediaconnection.com/content/features/020303b.asp Herzog, Boaz. (2003, June 24). “Nike Scores Endorsement Deal with Lakers' Kobe Bryant.” The Oregonian. Retrieved June 13, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “HIGH SCORERS: TOP SHOE ENDORSEMENT DEALS FOR ATHLETES.” (2003, June 30). FN, Section: pg. 66. Retrieved July 2, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “Island Pacific Announces Marketing License Agreement with KMG Solutions.” (2003, January 13). Business Wire. Retrieved July 1, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Jackson, Adam. (2001, February 6). “Online Advertising: On the Brink of a New Era?” ClickZ Today. Retrieved July 7, 2003 from ClickZ on the World Wide Web: http://www.clickz.com/ad/online_ad/article.php/836611 Jaffe, Joseph. (2003, July 7). “Best Practice: Inviting Interaction; If “traditional” advertising is one extreme and involving experiences is the other end of the spectrum, then inviting consumers to interact fits neatly somewhere in the middle.” iMedia Features. Retrieved online July 9, 2003 from iMediaConnections.com on the World Wide Web: http://www.imediaconnection.com/content/features/070703.asp
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  • 28. 28 McCarthy, Michael. (2003, April 3). “Rivals scramble to topple Nike's sneaker supremacy.” USA TODAY, Section: Money, pg. 1B. Retrieved June 13, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “Menlo in Nike Golf deal.” (2002, December 4). Journal of Commerce Online, Section: Logistics, pg. WP. Retrieved June 30, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Narisetti, Raju. (1998, November 16). “Technology (A Special Report): Pieces of the Puzzle --- New and Improved: Ad experts talk about how their business Will be transformed by technology.” Wall Street Journal. Retrieved July 1, 2003 from MdUSA database ABI/Inform on the World Wide Web: http://www.umuc.edu/library/. “Nike Heats up Soccer.” (2002, October 21). FN, pg. 11. Retrieved July 3, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “NIKE HISTORY.” (Dec2002/Jan2003). The Ecologist, Section: Economics, Vol. 32, Issue 10. Retrieved June 19, 2003 from MdUSA database Academic Search Premier on the World Wide Web: http://www.umuc.edu/library/. Nike, Inc. Competitors. (2003). Yahoo! Finance: Retrieved June 19, 2003 from Yahoo! Finance on the World Wide Web: http://beta.finance.yahoo.com/q/co?s=NKE
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  • 30. 30 Rewick, Jennifer. (2000, October 23). “E-Commerce (A Special Report): The Lessons We've Learned --- Advertising: Beyond Banners --- Net advertising is still young -- and still trying to find an approach that works.” Wall Street Journal. Retrieved July 8, 2003 from MdUSA database ABI/Inform on the World Wide Web: http://www.umuc.edu/library/. Robson, Douglas. (2001, July 2). “Just Do...Something: Nike's insularity and foot- dragging have it running in place.” Business Week, Issue: 3739, pg. 70-71. Retrieved July 4, 2003 from MdUSA database ABI/Inform on the World Wide Web: http://www.umuc.edu/library/. “Silverstar Holdings Acquires Student Sports, Inc.; Acquisition Adds Leading High School Sports Media and Marketing Company to Silverstar's Portfolio.” (2001, September 25). Business Wire. Retrieved July 4, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Smith, Paul R. & Taylor, Jonathan. (2002). Marketing communications: an integrated approach. 3rd edition. London; Milford: Kogan Page Ltd. “SPORTS NUT: TOP TEN PRICIEST SPORT SHOE CATEGORIES.” (2003, May 19). FN, Section: pg. 18. Retrieved July 4, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Swartz, Jon. (2002, October 29). “Thanks to Net, Consumers Customizing More.” USA Today. Retrieved July 8, 2003 from Archetype: News on the World Wide Web: http://www.archetypesolutions.com/news-usatoday1.html
  • 31. 31 Taylor, Catharine P. (2003, May 12). “Creative; Beyond the Banner; Online ads have come a long way since the birth of the Web.” ADWEEK. Retrieved July 5, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “Teens spending more.” (2002, May). Chain Store Age Executive, Volume 78, No. 5, pg. 35. Copyright 2002 Lebhar-Friedman Inc. Retrieved June 15, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. “Teen shopping patterns revealed.” (2002, April 1). DNR, Section: Volume 32, No. 13, pg. 13, Copyright 2002 Fairchild Publications, Inc. Retrieved July 4, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Werth, Brian. (2002, March 6). “Rising Athletic Footwear Sales Please Bloomington, Ind., Vendors.” Herald-Times. Retrieved July 4, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. Wyner, Gordon A. (Winter 2002). “Get Serious About Pricing.” Marketing Research, Volume 14, Issue 4. Retrieved June 25, 2003 from MdUSA database Business Source Premier on the World Wide Web: http://www.umuc.edu/library/. Yen, Hope. (2003, June 3). “Boomers push sales of sneakers, retro styling.” The Associated Press State & Local Wire, Section: Business News. Retrieved July 6, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/.
  • 32. 32 “Zendo Studios: Zendo Studios creates new form of online entertainment for Nike.” (2001, May 9). M2 Presswire. Retrieved July 6, 2003 from MdUSA database LexisNexis on the World Wide Web: http://www.umuc.edu/library/. http://nike.jp/nikebiz/global/pdf/repo/vision.pdf www.24hourmall.com www.emeryworld.com www.fkilogistex.com www.islandpacific.com www.mallorygroup.com www.Nike.com www.NikeBiz.com www.NikeTown.com www.pg.dk/advertising/thomsen.pdf www.pointroll.com www.theproduct.com/6m147/solutions/nike.pdf www.ups.com www.viewpoint.com www.wisecat.verywise.co.uk/search-engines.htm
  • 33. 33 Appendices: Exhibit 1: Nike Timeline: Year 1938 Phil Knight: Born, Portland, USA 1959 Graduates from the University of Oregon where he met coach Bill Bowerman 1962 Graduates from Stanford University where his MBA paper was on trainer manufacturing 1964 Sets up Blue Ribbon Sports with Bowerman to import trainers from Japan 1971 Nike, named after the Greek goddess of winged victory, is founded. The swoosh is designed by Portland University design student Carolyn Davidson, who is later paid in shares 1972 Bowerman invents the waffle trainer sole 1974 Jimmy Connors wins Wimbledon wearing waffle Nikes 1980 Nike lists on the New York stock exchange 1984 Carl Lewis and Nike dominate the LA Olympics 1985 Knight signs unknown basketball rookie Michael Jordan 1987 Nike launches Air Max 1988 Nike ad man Dan Wieden says "you guys just do it" at a meeting. A company slogan is born. “Just Do It” 1997 Nike's rookie golfer Tiger Woods wins the Masters by a record 12 strokes 1998 Signs $17m (£11m) annual deal with Brazilian football team. 2000 Nike signs £300m deal with Manchester United giving it rights to all of United's merchandise 2003 Nike announces third quarter results with sales up 6% to $2.4bn (£1.4bn) and profits of $125m. Annual sales are forecast to be $10.6bn Source: (Hatfield, 2003) Exhibit 2: Nike History:
  • 34. 34 Source: (NIKE HISTORY, Dec2002/Jan2003). Exhibit 3: Nike Sneakers: Cross-Trainers $85.00 Nike Shox’s $95.00
  • 35. 35 Air Resolve – Tennis $75.00 Air Jordan’s $175.00 Air Payton’s $200.00 Tiger Wood’s Golf Shoe $175.00 Air Max Griffey – Cross-Training $140.00 Nike Shox TL – Running $150.00
  • 36. 36 Air Zoom Total 90 II F.G. – Soccer $150.00 Air Rift Leather B (unisex) – Lifestyle $100.00 Air Vos – Walking $75.00 Air Zoom Talac – Outdoor $140.00 Exhibit 4: Nike Competitors DIRECT COMPETITOR COMPARISON NKE FLH RBK ADDDY.PK Industry Market Cap: 14.12 B 106.16 M 1.99 B 206.25 M Employees: 22,700 2,099 7,400 2.40 K Revenue Growth (ttm): 4.30% 4.50% 3.50%
  • 37. 37 Revenue (ttm): 9.89 B 3.13 B 471.55 M Gross Margin (ttm): 40.98% 38.95% 37.44% 35.28% EBITDA (ttm): 1.17 B 66.69 M 248.63 M 38.04 M Operating Margins (ttm): 10.50% 2.81% 6.30% 3.66% Net Income (ttm): 740.10 M -63.65 M 135.29 M 10.60 M EPS (ttm): 2.77 -1.42 2.09 0 0.606 PE (ttm): 19.16 16.11 14.813 PEG (ttm): 1.23 1.02 0.930 PS (ttm): 1.31 0.11 0.63 0.452 FLH = Fila Holdings SpA RBK = Reebok International Ltd ADDDY.PK = Adidas-Salomon AG Industry = Apparel, Shoes & Accessories Industry Nike, Inc. Competitors. Yahoo! Finance: http://beta.finance.yahoo.com/q/co?s=NKE Exhibit 5: Nike Athletic/Casual Footwear Competitors Adidas Salomon, Inc. Fila Kenneth Cole Productions, Inc. K-Swiss, Inc. New Balance Reebok International Ltd. Saucony, Inc. Skechers U S A Inc. Steven Madden Ltd. The Timberland Company Vans Inc. Exhibit 6: Market share 2002 market share of U.S. athlete shoe market based on wholesale value of retail shipments Brand Market Share Nike 39.1% Reebok 12.0% New Balance 11.6% Adidas 9.6% (McCarthy, 2003) Exhibit 7: Sneaker sales: 1998 – 2003
  • 38. 38 1998 -3.3% 1999 -1.4% 2000 2.7% 2001 2.7% 2002 2.5% 2003 (estimate) 4.4% (McCarthy, 2003) Exhibit 8: Athletic footwear U.S. retail dollar sales by classification: Shoe Type Sales Percentage Running 27.9% Basketball 15.6% Cross training 10.9% Walking 9.1% Low performance 6.3% Hiking 6.3% Tennis 4.8% Skateboard 2.7% Sport sandals 2.6% Other 14.3% Source: (McCarthy, 2003) Exhibit 9: Top 10 endorsement contracts Athlete Contract Company Tiger Woods $100 million Nike LeBron James $90 million Nike Allen Iverson $50 million Reebok Michael Jordan $47 million Nike, Others Kobe Bryant $40 million Nike Venus Williams $40 million Reebok Martina Hingis $30 million Nike Lleyton Hewitt $30 million Nike Tracy McGrady $12 million Adidas David Duval $8 million Nike
  • 39. 39 Source: (Top Shoe Endorsement Deals for Athletes, 2003) Exhibit 10: The Coolest Brands According to consumers 13 - 18 years old BRAND TOTAL MALES FEMALES NIKE 23% 28% 18% SONY 13% 22% 5% ADIDAS 13% 12% 13% A&F 10% 8% 12% OLD NAVY 9% 6% 12% Source: (Teen Shopping…, 2002) Exhibit 11: Source: (http://www.theproduct.com/6m147/solutions/nike.pdf) Exhibit 12: Nike Marketing Channel Manufacturer Wholesaler Retailer Labor $2.75 Nike's payment to $20.00 Retailer CGS $36.48
  • 40. 40 factory (CGS) (from Nike's SP) Materials $9.00 Sales, general & $5.00 Other expenses $12.50 administrative & profit costs Factory Overhead $3.00 Advertising, $4.00 Rent $9.00 promotions & endorsements Other Operating $5.25 R&D $2.00 Other cost $7.00 expenses and net income TOTAL $20.00 Taxes $1.82 Personnel $9.50 Interest Expense $.33 Average Retail $74.48 SP Net Income $3.33 TOTAL SP $36.48 None of these figures are representative of Nike’s actual pricing structure. Its purpose is to give a generic example of Nike’s marketing channel and how it would determine a price for their sneakers. Nike has to incorporate product-mix, pricing strategies because there are more than one Nike product. In product-line pricing, Nike must decide on the price steps, such as cost differences between the products, customer evaluations of their different features, and competitors’ prices, to set between the various products in the line. From there, Nike must establish perceived quality differences that support the price differences. Those “premium sneakers” such as the Air Jordans, Air Paytons, or any shoe that is endorsed by a sports celebrity would have a higher cost because the name attached to the Nike sneaker. However, Nike considers all of its footwear as a “premium shoe” whether it is endorse by a sports celebrity or not. Nike goal is to provide a competitive edge to anyone who wears their shoes and by doing so they have enhanced performance by reducing weight, developing new sizing and fit concepts, rethinking the traditional mix of outsole, midsole and upper, new materials and closure systems, sustainability in production (www.NikeBiz.com). This means that you are also paying for the technological innovation that goes into the development and manufacturing of their shoes. Basically, you are paying for the Nike brand, any endorsements, and the technology involved in the shoe. You must also take into consideration the target margin and the dealer’s margin. A pair of Nike running shoes for example may cost only $15 to $20 to produce, however, they retail for four times the factory cost in the U.S. (Larson, 1996). All of these factors must be taken into consideration when Nike prices their shoes.
  • 41. 41 Exhibit 13a: Source: (Butscher & Laker, 2000). Exhibit 13b: This shows the example of a new basketball sneaker from JUMP that had several advanced features and a modified cushioning technology. The cost of the sneaker was $40, dealer price $80 (target margin of 100%), and a market price of $120 (dealer's margin of 50%). Sales projections were thin so JUMP decided to reevaluate the new shoe using the target-costing approach and it was discovered that the target segments preferred a less elaborate shoe. The maximum acceptable price for such a shoe was determined to be $99.
  • 42. 42 Deducting the 50% dealer margin-subtracting 33% from the $99-led to a price to the dealer of $66 ($66+50%=$99). Deducting the 100% target margin from that price-subtracting 50% from the $66-resulted in a target cost for the sneaker of $33 ($33+100%=$66), $7 lower than the current cost. JUMP was able to slash the cost to $33 by slightly redesigning the sneaker to lower the production cost and by optimizing transportation from the Asian production plant to the distribution centers globally. It launched the sneaker nine months after the original target date (Butscher & Laker, 2000). Exhibit 14: 2002 Average Retail Price per Pair - 1997 Average Retail Price per Pair 5-Year Percentage Change Shoe Type 2002 1997 Price Change 1.) Hunting $64.79 $58.46 10.8% Hunting boots carried the highest price tag of all sports footwear in 2002, mainly because of their expensive components, which often include Thinsulate Insulation and a Gore-Tex bootie. These boots are designed to keep feet warm and dry in all weather conditions. 2.) Golf $62.12 $60.11 3.3% It's not just the pricey clubs that makes golf an expensive sport. The components incorporated into most golf shoes can also drive up price points. In addition to featuring typically soft-grain leather and a soft, cushioned footbed, most golf shoes also employ sophisticated outsole technology that includes spike systems. 3.) Basketball $56.12 $55.57 1.0% Today's court-conscious consumer considers performance as well as street fashion when it comes to basketball shoes. Industry watchers tie the category's recent success to the popularity of more mid-priced shoes from brands such as Nike, Adidas and New Balance that now incorporate better technology and more fashionable styling. 4.) Cycling $53.67 N/A N/A Cycling shoes are a study in striking a balance between weight and stiffness. The goal is to ensure less rotational weight on the feet to help the rider accelerate faster, while providing hard soles for pedaling efficiency. Other typical design features include ultralow stack height and uppers using mixes of synthetic leather and mesh to provide breathability. 5.) Volleyball $53.28 $50.88 4.7% Built for maximum shock absorption and stability, volleyball shoes often contain a combination leather and mesh upper, with a compression-molded EVA midsole containing foam in the heel. 6.) Jogging/Running $50.99 $48.71 4.7% Running has been a growing athletic shoe category during the past few years, due mainly to the category's constant technological innovations and the popularity of the running silhouette as casual footwear. For spring 2003, running shoe vendors addressed the needs of both serious and casual runners by launching product that focuses on various aspects of motion control.
  • 43. 43 7.) Trail-Running $49.68 N/A N/A Performance-enhancing components such as waterproofing systems, Kevlar lacing and mesh detailing have become key purchase points for the trail-running consumer. But while technology is pivotal, developers need to be careful not to let it overwhelm the shoe. 8.) Track $47.28 $39.40 20.0% Most outdoor track-shoe styles contain removable spike plates, which are designed to give the racer greater power and efficiency. For athletes in multiple events, track shoes often contain extra heel cushioning and a rubber outsole for flexibility and protection. 9.) Hiking Shoes/Boots $46.42 $45.59 1.8 % Hiking shoes vary greatly in price depending on the terrain and distance they're designed to cover and the amount of waterproof protection offered. Many longer hiking trips require higher-topped, stiffer boots, often waterproofed and containing a hard plastic or steel shank designed to keep the boot and ankle from twisting during hiking. 10.) Cross-Training $46.10 $49.96 -7.7% Cross-training shoes were actually the only sport shoe category in the top 10 to see a decrease in average price. The category's popularity has deteriorated due to rising demand for more specialized athletic categories such as running and basketball. What's more, vendors have been slow to introduce innovative product specific to the multisport concept. Source: (Sports Nut: Top Ten Priciest Sport Shoe Categories, 2003) Exhibit 15:
  • 44. 44
  • 45. 45
  • 47. 47 Exhibit 16: Nike distribution center in Memphis, Tennessee Source: (Maloney, 2000).
  • 48. 48 Exhibit 17: Nike Regional Sales Offices Source: (www.NikeBiz.com) Exhibit 18: Nike Locations in Europe, Middle East & Africa Source: (www.NikeBiz.com)
  • 49. 49 Exhibit 19: Source: (http://nike.jp/nikebiz/global/pdf/repo/vision.pdf)
  • 50. 50 Exhibit 20: Summarizes some of the media characteristics. TV Radio News- Magazine Posters Direct Web site paper mail banner ads (Sunday and daily Audience Some National Large and Mostly National Large No national size wastage, coverage mostly national coverage national coverage but large and possible national and difficult and global national (also internation internat segments 100 international al ional million+ Audience Few 15-14 Many Socioecon Lifestyle/ Commu- Any Beyond type years old housewives omic Demograph ters, car target techies. and ic drivers availabl middle class, commuters e educated Cost of High Low Low- Low- Medium Low Low but liked production medium medium web site may be high Extra Adds Transportable Quality Inexpensive advantage credibility to medium method of product and gaining web company presence (without having to build) Message Sight, sound, Sound and Now 4-colour 4- 4-colour, 3-D, elements color, time mostly colour movement, movementti constraint colored and 3- sound, me constraint with some D interactive black and possibil white ity Serial ad Viewed Serially, less Must compete with Non-linear sequence serially, no zapping the other ads and medium can competition editorial on same jump back from other page and forward ads or editorial but zap Transition Highly transitory since one Can keep clippings Can refer Can Non-linear can not refer back to ad once or refer back if back, walk refer shown (unless taped) desired back or drive back/ke past ep coupon
  • 51. 51 Demonstrat Ideal for usage Difficult Benefits or results Only short Yes Yes ion and impulse can be shown but image benefit purchase not product usage demonstration Detail/ Viewer can not Urgency Yes Yes No Yes yes technical absorb detail and topicality Ease of Flexible Inflexible Inflexible Flexibl Yes media e buying Lead times Long Short Short Mediu Long Short Short m long mediu m High Hourly and daily Hourly Yes Weekly ? Yes Yes frequency and daily / facility monthly National Yes Yes Yes Yes Yes Yes No but global coverage segments (Smith, P.R., 2002) Exhibit 21: Source: http://www.pg.dk/advertising/thomsen.pdf
  • 52. 52 Exhibit 22: Source: http://www.pg.dk/advertising/thomsen.pdf Exhibit 23: Top 25 Search Engines 1.) Google - Google UK - Google Image 2.) Ask Jeeves - Jeeves For Kids - Ask Search Jeeves UK Google is a search engine that makes heavy Innovative online search service that use of link popularity as a primary way to rank processes plain-language queries with web sites. Users across the web have in surprising accuracy. essence voted for good sites by linking to them. 3.) Lycos - Lycos UK 4.) Alta Vista - Alta Vista UK - babelfish translator
  • 53. 53 Lycos has been around since the early days of An awesome site from Digital, it maintains the net and is still one of the most popular a HUGE index with powerful and FAST search engines. The service employs human search functions. Coverage is excellent so it editors for some of its listings, complemented is good for broad searching and for offbeat by crawler-based results. The name Lycos subjects but you can be overwhelmed by too comes from the Latin for "wolf spider." many hits. The Advanced Search is useful for finding images, MP3/audio and video files, and there's the useful Babelfish Translator. 5.) LookSmart - Looksmart UK 6.) Yahoo! - Yahoo UK LookSmart is the closest rival Yahoo has, in Yahoo is the web's most popular search terms of being a human-compiled directory of service and has a well-deserved reputation the web. The high quality of the directory is for helping people find information easily. thanks to a team of nearly 200 full-time The secret to Yahoo's success is human professional editors. beings. It is the largest human-compiled guide to the web, employing 80 or more editors in an effort to categorize the web. Yahoo has at least 1 million sites listed. 7.) MSN (Microsoft) 8.) BBC - Search The Web 5.02 Microsoft's MSN service features both The BBC's "family friendly" search engine, directory listings and search engine results. based on Google search technology. Results Powered by Inktomi, this is now one of the are clear, uncluttered, relevant, and most powerful search engines. commercial free. "Our results are the ones that best match your search words - not the ones advertisers want you to see." Excellent! 9.) GigaBlast3.02 10.) GO Network Gigablast is a new search-engine that looks set Go is the reincarnation of Infoseek, a newly to challenge Google. It's been set up by a New designed site claiming to have enhanced Mexican Software Engineer, and already capabilities, with a 50% larger search index producing great search results. and search results pages that are 30% faster. It offers portal features such as personalization and free e-mail. 11.) HotBot 12.) Open Directory This search engine has a great many loyal NetScape's Open Directory Project aims to fans. It very often comes up with the goods build the most comprehensive human- where other engines fail. reviewed directory of the web, by relying on a vast army of volunteer editors. 13.) Teoma Search4.02 14.) FAST Search Teoma, which means "expert" in Gaelic, One of the new generation of search determines the authority or quality of a site's services, armed with next-generation content, by using Subject-Specific Popularity. technology. FAST aims to be bigger,
  • 54. 54 Subject-Specific Popularity ranks a site based speedier and more accurate than the existing on the number of same-subject pages that major search engines. reference it, not just general popularity. 15.) Multi Search8.02 16.) Webcrawler Multi Search is a powerful tool which will One of the first and biggest search engines, search all the top search engines with one and it still produces highly relevant results. click. 17.) REX 18.) HandiLinks This is a VERY nice site - a little sense of This is a great directory. HandiLinks humour, very professionally done. listings are all organized into a hierarchical index and it's fast and easy-to-use. It has extensive categorization, and uses a frame design that aids rather than getting in the way of searches. 19.) Snap.com 20.) Scour.Net Snap.com is a human-compiled directory of A useful multimedia search engine. Use it web sites, supplemented by search results. It to find audio, video, images and animation aims to challenge Yahoo as the champion of Scour.Net takes you directly to the categorizing the web. multimedia you are searching for, quickly and easily. 21.) AAA Matilda 22.) UK Plus The most popular search engine outside of UK Plus features reviews of UK-relevant North America. Matilda is a very individual sites, prepared by a team of journalists. search engine from Australia, and growing Reviews are grouped into various channels, rapidly in popularity. covering everything from Arts and Business to Travel and Work. They are also searchable. 23.) Direct Hit 24.) Dogpile This Popularity Engine tracks the sites that Sends a search to a customizable list of people actually select from the search results search engines, directories and specialty list. By analyzing the activity of millions of search sites. previous Internet searchers, Direct Hit determines the most popular and relevant sites for your search request. 25.) Britannica Internet Guide This site strives to list only the highest quality sites on the Net. It's now integrated into the Britannicca.com website, so you get a high-quality search engine and encyclopaedia at the same time
  • 55. 55 Source: http://www.wisecat.verywise.co.uk/search-engines.htm Exhibit 24: Nike Ad agency: R/GA Got three of the four Pencils in the E-commerce Business to Consumer Website category Gold Pencil www.Nikegoddess.com Silver Pencil www.Nikebasketball.com & www.Nikerunning.com Gold Pencil www.nikelab.com: Corporate Image category Gold Pencil www.Nike-Presto.com: Promotional Advertising Website category Nike Ad agency: R/GA received 3 Gold awards, the most of any agency & tied for the number of silver winners with 2. The R/GA projects that were selected to be included in the traveling show and annual traveling exhibition in conjunction with the competition that will feature work published in One Show Annual Volume 25 include: Nike.com USA Homepage Corporate Image Business to Consumer Website Nike Basketball Corporate Image Business to Consumer Website Nike Basketball E-Commerce Business to Consumer Website Nike Goddess E-Commerce Business to Consumer Website Nike Goddess Corporate Image Business to Consumer Website Nike Lab Corporate Image Business to Consumer Website Nike Presto Promotional Advertising Website Nike Running E-Commerce Business to Consumer Website Nike Running Corporate Image Business to Consumer Website Source: (R/GA Takes the…, 2003)
  • 56. 56 Exhibit 25: Sales & Net Income 1993 – 2003 1993 1994 1995 1996 1997 1998 1999 Sales 3,931.0 3,789.7 4,760.8 6,470.6 9,186.5 9,553.1 8,776.9 ($ mil.) Net 365.0 298.8 399.7 553.2 795.8 399.6 451.4 income ($ mil.) Income 9.29% 7.88% 8.40% 8.55% 8.66% 4.18% 5.14% as % of sales Sales & Net Income continued: 1993 – 2003 2000 2001 2002 2003 Sales 8,995.1 9,488.8 9,893.0 10,684.4 ($ mil.) Net income 579.1 589.7 663.3 716.4 ($ mil.) Income as % of 6.44% 6.21% 6.70% 6.71% sales 2002 Footwear Sales $ mil. % of total Sales 5,753.7 58
  • 57. 57 2002 Total Sales Americas $ mil. % of total US 5,258.8 53 Other 691.0 7 Europe 2,731.5 28 Asia/Pacific 1,211.7 12 Total 9,893.0 100 The breakdown of Footwear revenue per region: Fiscal 2002 Fiscal 2001 FY02 vs. Fiscal 2000 FY01 vs. FY01 % FY00 % CHG CHG (In millions) USA Region $3,185.0 $3,208.9 (0.7)% $3,351.2 (4.2)% Footwear EMEA 1,551.8 1,422.8 9.1% 1,309.4 8.7% Region Footwear Asia Pacific 657.7 632.4 4.0% 557.0 13.5% Region Footwear Americas 359.2 355.2 1.1% 343.9 3.3% Region Footwear Total 5,753.7 5,619.3 2.4% 5,561.5 1.03% Footwear Revenue Exhibit 26: Advertising and Promotion Expenses: 1999-2002 1998 1999 2000 2001 2002 $978.2 million $978.6 million $998.2 million $1,000.5 million $1,027.9 million Estimated Advertising and Promotion Expenses: 2003 – 2006 2003 2004 2005 2006 $1,056.1 million $1,088.4 million $1,125.1 million $1,171.5 million