Lisa Ashton- DNA of the Leader of the Future: What Competencies Do We Look For, How Do We Assess these and How Do We Develop Them?

African Society for Talent Development
African Society for Talent DevelopmentAfrican Society for Talent Development
BIOSS	
  Southern	
  Africa	
  
DNA of the leader of the future:
what competencies do we look for, how to
assess these and how do we develop them
March	
  2015	
  
Lisa	
  Ashton	
  	
  
Lisa Ashton- DNA of the Leader of the Future: What Competencies Do We Look For, How Do We Assess these and How Do We Develop Them?
THE	
  FUTURE:	
  MANAGING	
  THE	
  UNEXPECTED	
  
	
  
Kenneth	
  Boulding:	
  	
  	
  
“the	
  human	
  condi.on	
  can	
  almost	
  be	
  summed	
  up	
  in	
  the	
  observa.on	
  that,	
  whereas	
  
all	
  experience	
  are	
  of	
  the	
  past,	
  all	
  decisions	
  are	
  about	
  the	
  future.	
  The	
  image	
  
of	
  the	
  future,	
  therefore,	
  is	
  the	
  key	
  to	
  all	
  choice-­‐	
  orientated	
  
behaviour.	
  The	
  character	
  and	
  quality	
  of	
  the	
  images	
  of	
  the	
  future	
  which	
  
prevail	
  in	
  a	
  society	
  are	
  therefore	
  the	
  most	
  important	
  clue	
  to	
  its	
  overall	
  
dynamics”.	
  
Alan	
  Kay:	
  	
  
“the	
  best	
  way	
  to	
  predict	
  the	
  future,”	
  Kay	
  said,	
  “is	
  to	
  create	
  it.”	
  
	
  
	
  
LEADERSHIP	
  AND	
  THE	
  NEXT	
  GENERATION	
  
	
  
QUESTION	
  1	
  
	
  
1.  What	
  is	
  understood	
  by	
  “next	
  generaQon”	
  ?	
  
2.  What	
  would	
  their	
  needs	
  be?	
  
	
  
CONSIDER	
  THE	
  “NEXT	
  GENERATION”	
  AS	
  A	
  DIFFERENT	
  
PARADIGM	
  FOR	
  LEADERSHIP	
  THINKING	
  	
  
	
  
QUESTION	
  2	
  
1.  Will	
  our	
  prevailing	
  paradigms	
  or	
  mental	
  models	
  of	
  
thinking	
  about	
  leadership	
  and	
  organisaQons	
  remain	
  
relevant	
  or	
  will	
  they	
  be	
  replaced	
  by	
  others?	
  	
  
2.  What	
  would	
  these	
  be?	
  
	
  
WHAT	
  LEADERSHIP	
  COMPETENCIES	
  DO	
  WE	
  
NEED	
  TO	
  DEVELOP	
  AND	
  INCUBATE?	
  
QUESTION	
  3	
  
How	
  should	
  we	
  change	
  or	
  what	
  should	
  be	
  	
  different?	
  	
  
	
  
What	
  Challenges	
  will	
  leaders	
  face	
  
	
  
What	
  skills	
  or	
  competencies	
  will	
  they	
  require?	
  
	
  
Some	
  Thoughts	
  on	
  Above	
  
QuesQons	
  
	
  
THE	
  LEADER	
  OF	
  THE	
  FUTURE	
  
March	
  2015	
  
CHALLENGES	
  OF	
  THE	
  FUTURE	
  	
  
	
  
The	
  ‘leadership’	
  challenge	
  will	
  not	
  be	
  about	
  knowledge	
  as	
  
knowledge	
  is	
  easily	
  available.	
  It	
  will	
  be	
  about	
  the	
  capacity	
  
to	
  move	
  people	
  towards	
  co-­‐created	
  and	
  shared	
  vision	
  	
  
	
  
The	
  challenge	
  will	
  be	
  to	
  manage	
  the	
  dissonance	
  between	
  the	
  
generaQons	
  in	
  the	
  workplace	
  
	
  
Leadership	
  challenges	
  will	
  be	
  culture,	
  values	
  and	
  ethics	
  and	
  
how	
  to	
  bring	
  these	
  together	
  
CHALLENGES	
  OF	
  THE	
  FUTURE	
  
Authority	
  as	
  we	
  know	
  it	
  will	
  not	
  be	
  a	
  moQvaQonal	
  lever	
  	
  
	
  
Coaching	
  and	
  mentoring	
  will	
  become	
  increasingly	
  important	
  
	
  
Leaders	
  of	
  the	
  future	
  may	
  be	
  well	
  qualified	
  but	
  may	
  lack	
  
experience	
  /	
  depth	
  and	
  leadership	
  skills	
  
	
  
The	
  future	
  will	
  be	
  more	
  compeQQve	
  and	
  aggressive	
  	
  
	
  
The	
  future	
  will	
  be	
  more	
  about	
  sustainability,	
  values,	
  collaboraQon	
  
and	
  co-­‐creaQon	
  and	
  developing	
  scalable	
  soluQons	
  for	
  the	
  world	
  
	
  
CHALLENGES	
  OF	
  THE	
  FUTURE	
  
Conscious	
  Capitalism	
  will	
  be	
  required	
  	
  
	
  
The	
  future	
  will	
  be	
  a	
  playing	
  field	
  with	
  a	
  limited	
  and	
  
bounded	
  environment	
  with	
  depleted	
  resources	
  
	
  	
  
Leadership	
  will	
  be	
  needed	
  to	
  create	
  value	
  in	
  a	
  
sustainable	
  way	
  within	
  a	
  limited	
  framework.	
  
	
  
LEADERSHIP	
  COMPETENCIES	
  WE	
  NEED	
  TO	
  
DEVELOP	
  	
  -­‐	
  SOME	
  SUGGESTIONS	
  
	
  InnovaQon	
  and	
  creaQvity	
  
CollaboraQon	
  &	
  co-­‐creaQon	
  
Crading	
  a	
  shared	
  vision	
  of	
  the	
  future;	
  
Ability	
  to	
  Inspire	
  and	
  create	
  Hope	
  
Comfortable	
  with	
  RevoluQon	
  and	
  Risk	
  
Integrity	
  
Conscious	
  Capitalism	
  
	
  
Comfortable	
  with	
  complexity	
  and	
  
uncertainty	
  
	
  
EffecQve	
  communicaQon	
  
Ability	
  to	
  relate,	
  understand	
  and	
  
interact	
  
Comfortable	
  with	
  complexity	
  and	
  
uncertainty	
  
CollecQve	
  mind-­‐set	
  	
  
Mindfulness	
  
JusQce,	
  fairness,	
  equity,	
  taking	
  a	
  stand;	
  	
  
Stewardship	
  and	
  statesmanship	
  
AppreciaQon	
  
GIVEN	
  THE	
  UNCERTAINTY…WHAT	
  CAN	
  WE	
  DO	
  
NOW?	
  
WORKABLE	
  SOLUTIONS	
  	
  
	
   	
  
Start	
  NOW!	
  Take	
  a	
  slice	
  of	
  employees	
  across	
  the	
  different	
  func6ons,	
  and	
  call	
  them	
  
the	
  “next	
  genera6on”	
  leaders;	
  	
  
Guard	
  against	
  developing	
  a	
  patronising	
  understanding	
  of	
  what	
  “develop”	
  in	
  
“developing	
  the	
  next	
  genera6on	
  of	
  leaders”	
  means	
  	
  
Increase	
  the	
  dialogue.	
  Think	
  and	
  talk	
  more	
  about	
  the	
  environment	
  and	
  resources,	
  
managing	
  them	
  in	
  a	
  sustainable	
  manner	
  and	
  iden6fy	
  what	
  innova6on	
  needs	
  to	
  
be	
  established;	
  	
  
	
  
Encourage	
  more	
  collaboraQon	
  
	
  
Encourage	
  more	
  engagement	
  
WORKABLE	
  SOLUTIONS	
  
Nurture	
  more	
  understanding	
  amidst	
  diversity;	
  	
  
Do	
  more	
  coaching.	
  Coaching	
  is	
  the	
  leadership	
  of	
  tomorrow.	
  In	
  crea6ng	
  collabora6on	
  
plaCorms,	
  leaders	
  must	
  listen,	
  have	
  meaningful	
  conversa6ons	
  and	
  give	
  the	
  
opportunity	
  to	
  collaborate.	
  In	
  doing	
  so,	
  they	
  are	
  giving	
  over	
  ownership	
  and	
  
responsibility.	
  	
  
Exercise	
  conversaQon	
  and	
  co-­‐creaQon	
  extensively;	
  	
  
Empower	
  staff.	
  It	
  is	
  crucial	
  to	
  iden6fy	
  people	
  at	
  an	
  entry	
  level	
  and	
  find	
  a	
  way	
  of	
  
empowering	
  them	
  with	
  the	
  skills	
  and	
  competencies	
  that	
  will	
  build	
  the	
  future	
  in	
  
terms	
  of	
  the	
  challenges	
  we	
  are	
  currently	
  facing.	
  Coach	
  them	
  inside	
  ins6tu6ons	
  of	
  
other	
  societal	
  challenges	
  to	
  broaden	
  their	
  skills	
  and	
  knowledge;	
  	
  
Encourage	
  research	
  and	
  creaQve	
  thinking.	
  There	
  will	
  be	
  a	
  lot	
  of	
  research	
  discussion	
  
and	
  crea6ve	
  thinking	
  that	
  will	
  need	
  to	
  take	
  place;	
  	
  
	
  
WORKABLE	
  SOLUTIONS	
  
Move	
  the	
  ‘non-­‐movers’	
  
	
  
Create	
  a	
  new	
  company	
  culture.	
  There	
  needs	
  to	
  be	
  a	
  cri6cal	
  mass	
  of	
  next	
  
genera6on	
  leaders	
  in	
  order	
  to	
  influence	
  the	
  culture.	
  Baby	
  Boomers	
  
alone	
  cannot	
  design	
  the	
  incubator.	
  It	
  is	
  important	
  to	
  give	
  the	
  next	
  
genera6on	
  the	
  freedom	
  to	
  develop	
  the	
  answers	
  themselves	
  
	
  	
  
Introduce	
  more	
  flexibility.	
  Flexibility	
  will	
  be	
  needed	
  and	
  it	
  is	
  crucial	
  to	
  
understand	
  that	
  there	
  is	
  no	
  ‘one	
  size	
  fits	
  all’	
  in	
  this	
  process;	
  
	
  
Combine	
  a	
  ‘business	
  orientated’	
  focus	
  with	
  	
  a	
  ‘society	
  orientated’	
  focus.	
  
Next	
  genera6on	
  leaders	
  need	
  to	
  assimilate	
  this	
  fundamental	
  change	
  into	
  
the	
  business	
  culture	
  of	
  the	
  company	
  
	
  
WORKABLE	
  SOLUTIONS	
  
Use	
  sustainability	
  of	
  the	
  company	
  to	
  uplid	
  society.	
  There	
  needs	
  to	
  be	
  a	
  
great	
  deal	
  of	
  aLen6on	
  placed	
  on	
  the	
  challenges	
  the	
  country	
  faces.	
  Start	
  
an	
  introduc6on	
  of	
  a	
  thought	
  process	
  away	
  from	
  ‘self-­‐enrichment’	
  
towards	
  focusing	
  on	
  real	
  upliOment	
  of	
  the	
  community.	
  Ul6mately,	
  this	
  
will	
  shiO	
  thinking	
  to	
  focus	
  on	
  how	
  we	
  sustain	
  the	
  company	
  and	
  yet	
  s6ll	
  
upliO	
  society;	
  	
  
Reduce	
  management,	
  increase	
  leadership.	
  Next	
  genera6on	
  leaders	
  might	
  
mould	
  themselves	
  and	
  make	
  use	
  of	
  the	
  approach	
  of	
  less	
  management	
  
and	
  more	
  leadership	
  and,	
  by	
  doing	
  so,	
  inspire	
  people	
  to	
  take	
  
responsibility	
  and	
  make	
  a	
  meaningful	
  contribu6on	
  within	
  the	
  company	
  
and	
  society;	
  
Challenge	
  the	
  capitalist	
  model	
  as	
  the	
  ONLY	
  way.	
  We	
  might	
  have	
  to	
  add	
  to	
  
this	
  model	
  as	
  this	
  is	
  possibly	
  disempowering	
  us	
  due	
  to	
  the	
  profit	
  making	
  
drive;	
  	
  
	
  
IMPLICATIONS	
  FOR	
  LEADERSHIP:	
  	
  
WHAT	
  HAVE	
  I	
  LEARNT?	
  
Whole	
  Person	
  
v  Reflec6veness,	
  	
  good	
  judgement	
  and	
  meta-­‐cogni6on	
  	
  
v  Ability	
  to	
  deal	
  with	
  complexity	
  and	
  uncertainty	
  
v  Listening	
  skills,	
  ques6oning	
  skills,	
  observa6on	
  skills	
  
v  Empathy,	
  compassion	
  
v  Openness,	
  respect,	
  authen6city,	
  open	
  eyes	
  /	
  open	
  mind	
  
v  Percep6ve	
  
v  Rela6vis6c	
  thinking,	
  non-­‐judgemental,	
  detachment	
  
v  Knowledge	
  of	
  limits	
  (humility)	
  
Strategies	
  to	
  cope	
  with	
  
v  Collabora6ve	
  	
  Strategies	
  
v  Skills	
  of	
  collabora6on	
  are	
  limited!	
  
•  Appreciative conversations
•  In appreciation of Slowness
•  Collaborative skills
•  Collective capability
LEADERSHIP	
  DEVELOPMENT?	
  
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Lisa Ashton- DNA of the Leader of the Future: What Competencies Do We Look For, How Do We Assess these and How Do We Develop Them?

  • 1. BIOSS  Southern  Africa   DNA of the leader of the future: what competencies do we look for, how to assess these and how do we develop them March  2015   Lisa  Ashton    
  • 3. THE  FUTURE:  MANAGING  THE  UNEXPECTED     Kenneth  Boulding:       “the  human  condi.on  can  almost  be  summed  up  in  the  observa.on  that,  whereas   all  experience  are  of  the  past,  all  decisions  are  about  the  future.  The  image   of  the  future,  therefore,  is  the  key  to  all  choice-­‐  orientated   behaviour.  The  character  and  quality  of  the  images  of  the  future  which   prevail  in  a  society  are  therefore  the  most  important  clue  to  its  overall   dynamics”.   Alan  Kay:     “the  best  way  to  predict  the  future,”  Kay  said,  “is  to  create  it.”      
  • 4. LEADERSHIP  AND  THE  NEXT  GENERATION     QUESTION  1     1.  What  is  understood  by  “next  generaQon”  ?   2.  What  would  their  needs  be?    
  • 5. CONSIDER  THE  “NEXT  GENERATION”  AS  A  DIFFERENT   PARADIGM  FOR  LEADERSHIP  THINKING       QUESTION  2   1.  Will  our  prevailing  paradigms  or  mental  models  of   thinking  about  leadership  and  organisaQons  remain   relevant  or  will  they  be  replaced  by  others?     2.  What  would  these  be?    
  • 6. WHAT  LEADERSHIP  COMPETENCIES  DO  WE   NEED  TO  DEVELOP  AND  INCUBATE?   QUESTION  3   How  should  we  change  or  what  should  be    different?       What  Challenges  will  leaders  face     What  skills  or  competencies  will  they  require?    
  • 7. Some  Thoughts  on  Above   QuesQons     THE  LEADER  OF  THE  FUTURE   March  2015  
  • 8. CHALLENGES  OF  THE  FUTURE       The  ‘leadership’  challenge  will  not  be  about  knowledge  as   knowledge  is  easily  available.  It  will  be  about  the  capacity   to  move  people  towards  co-­‐created  and  shared  vision       The  challenge  will  be  to  manage  the  dissonance  between  the   generaQons  in  the  workplace     Leadership  challenges  will  be  culture,  values  and  ethics  and   how  to  bring  these  together  
  • 9. CHALLENGES  OF  THE  FUTURE   Authority  as  we  know  it  will  not  be  a  moQvaQonal  lever       Coaching  and  mentoring  will  become  increasingly  important     Leaders  of  the  future  may  be  well  qualified  but  may  lack   experience  /  depth  and  leadership  skills     The  future  will  be  more  compeQQve  and  aggressive       The  future  will  be  more  about  sustainability,  values,  collaboraQon   and  co-­‐creaQon  and  developing  scalable  soluQons  for  the  world    
  • 10. CHALLENGES  OF  THE  FUTURE   Conscious  Capitalism  will  be  required       The  future  will  be  a  playing  field  with  a  limited  and   bounded  environment  with  depleted  resources       Leadership  will  be  needed  to  create  value  in  a   sustainable  way  within  a  limited  framework.    
  • 11. LEADERSHIP  COMPETENCIES  WE  NEED  TO   DEVELOP    -­‐  SOME  SUGGESTIONS    InnovaQon  and  creaQvity   CollaboraQon  &  co-­‐creaQon   Crading  a  shared  vision  of  the  future;   Ability  to  Inspire  and  create  Hope   Comfortable  with  RevoluQon  and  Risk   Integrity   Conscious  Capitalism     Comfortable  with  complexity  and   uncertainty     EffecQve  communicaQon   Ability  to  relate,  understand  and   interact   Comfortable  with  complexity  and   uncertainty   CollecQve  mind-­‐set     Mindfulness   JusQce,  fairness,  equity,  taking  a  stand;     Stewardship  and  statesmanship   AppreciaQon  
  • 12. GIVEN  THE  UNCERTAINTY…WHAT  CAN  WE  DO   NOW?   WORKABLE  SOLUTIONS         Start  NOW!  Take  a  slice  of  employees  across  the  different  func6ons,  and  call  them   the  “next  genera6on”  leaders;     Guard  against  developing  a  patronising  understanding  of  what  “develop”  in   “developing  the  next  genera6on  of  leaders”  means     Increase  the  dialogue.  Think  and  talk  more  about  the  environment  and  resources,   managing  them  in  a  sustainable  manner  and  iden6fy  what  innova6on  needs  to   be  established;       Encourage  more  collaboraQon     Encourage  more  engagement  
  • 13. WORKABLE  SOLUTIONS   Nurture  more  understanding  amidst  diversity;     Do  more  coaching.  Coaching  is  the  leadership  of  tomorrow.  In  crea6ng  collabora6on   plaCorms,  leaders  must  listen,  have  meaningful  conversa6ons  and  give  the   opportunity  to  collaborate.  In  doing  so,  they  are  giving  over  ownership  and   responsibility.     Exercise  conversaQon  and  co-­‐creaQon  extensively;     Empower  staff.  It  is  crucial  to  iden6fy  people  at  an  entry  level  and  find  a  way  of   empowering  them  with  the  skills  and  competencies  that  will  build  the  future  in   terms  of  the  challenges  we  are  currently  facing.  Coach  them  inside  ins6tu6ons  of   other  societal  challenges  to  broaden  their  skills  and  knowledge;     Encourage  research  and  creaQve  thinking.  There  will  be  a  lot  of  research  discussion   and  crea6ve  thinking  that  will  need  to  take  place;      
  • 14. WORKABLE  SOLUTIONS   Move  the  ‘non-­‐movers’     Create  a  new  company  culture.  There  needs  to  be  a  cri6cal  mass  of  next   genera6on  leaders  in  order  to  influence  the  culture.  Baby  Boomers   alone  cannot  design  the  incubator.  It  is  important  to  give  the  next   genera6on  the  freedom  to  develop  the  answers  themselves       Introduce  more  flexibility.  Flexibility  will  be  needed  and  it  is  crucial  to   understand  that  there  is  no  ‘one  size  fits  all’  in  this  process;     Combine  a  ‘business  orientated’  focus  with    a  ‘society  orientated’  focus.   Next  genera6on  leaders  need  to  assimilate  this  fundamental  change  into   the  business  culture  of  the  company    
  • 15. WORKABLE  SOLUTIONS   Use  sustainability  of  the  company  to  uplid  society.  There  needs  to  be  a   great  deal  of  aLen6on  placed  on  the  challenges  the  country  faces.  Start   an  introduc6on  of  a  thought  process  away  from  ‘self-­‐enrichment’   towards  focusing  on  real  upliOment  of  the  community.  Ul6mately,  this   will  shiO  thinking  to  focus  on  how  we  sustain  the  company  and  yet  s6ll   upliO  society;     Reduce  management,  increase  leadership.  Next  genera6on  leaders  might   mould  themselves  and  make  use  of  the  approach  of  less  management   and  more  leadership  and,  by  doing  so,  inspire  people  to  take   responsibility  and  make  a  meaningful  contribu6on  within  the  company   and  society;   Challenge  the  capitalist  model  as  the  ONLY  way.  We  might  have  to  add  to   this  model  as  this  is  possibly  disempowering  us  due  to  the  profit  making   drive;      
  • 16. IMPLICATIONS  FOR  LEADERSHIP:     WHAT  HAVE  I  LEARNT?   Whole  Person   v  Reflec6veness,    good  judgement  and  meta-­‐cogni6on     v  Ability  to  deal  with  complexity  and  uncertainty   v  Listening  skills,  ques6oning  skills,  observa6on  skills   v  Empathy,  compassion   v  Openness,  respect,  authen6city,  open  eyes  /  open  mind   v  Percep6ve   v  Rela6vis6c  thinking,  non-­‐judgemental,  detachment   v  Knowledge  of  limits  (humility)   Strategies  to  cope  with   v  Collabora6ve    Strategies   v  Skills  of  collabora6on  are  limited!  
  • 17. •  Appreciative conversations •  In appreciation of Slowness •  Collaborative skills •  Collective capability LEADERSHIP  DEVELOPMENT?