Mobility is changing the workplace and the way agencies serve the public. Mobile technology is by far the biggest factor driving change in the modern workplace. And government agencies are not immune. Mobile has revolutionized traditional employment with concepts like BYOD, remote working, and the virtual workplace, and while the private sector is definitely the frontrunner in embracing the digitally driven work environment, government agencies are beginning to dip their feet into mobility and mobile-driven concepts. Modern agencies need a strong tech adoption strategy, including cloud, federated networks, and other scalable option. Download our free whitepaper to learn how state government can deploy these solutions while still remaining focused on simplicity, security, and the risks related to BYOD > http://hubs.ly/H01bxm50

1. THE ROLE OF MOBILITY
IN WORKPLACE
TRANSFORMATION
an AVI-SPL whitepaper

2. Executive Summary
Mobile technology has revolutionized the workplace.
In this white paper we will:
• Explore why state government needs to develop strategies
that empower agencies to leverage technology beyond the
four walls of their conference rooms.
• Address the opportunities, challenges, and the five key
elements of an enterprise mobility strategy.
• Provide an overview of how state government can deploy
these solutions while still remaining focused on simplicity,
security, and the risks related to BYOD vs. Government
issued technology.

3. How Mobility is Transforming Government Agencies:
An Overview
The “workforce prototype” is changing across all industries. The
Internet drove millions of dollars of investments into e-
government initiatives. Now, the mobile revolution is
transforming the government sector. Mobile technology has put
government organizations face-to-face with an emerging
reality: Enterprise mobility.

4. At least
40%
of state and local government
managers use mobile devices
for work purposes
65%
of managers expect the
number of mobile workers to
rise significantly over the next
five years
93%
of the workforce has embraced
digital technology at work
72%
use an agency-issued
smartphone
46%
use a similar personal device
for doing business-related
work
New trend in government
agencies: Use of
personal devices in the
workplace.

5. Most studies on workplace flexibility have
concluded a mobile workplace:
• Reduces office space
• Lowers cost of operation
• Increases productivity
• Creates better work/life balance
• Supports quicker and better decision-making
• Hastens response time
• Permits enterprises to conduct real-time
business

6. 85%
acknowledged that mobile
solutions can significantly cut
down on operational costs in
government agencies
90%
believed that a flexible work
environment can increase
employee satisfaction
While mobile solutions impact public
sector budgets in diverse ways, the
benefits of mobility are not necessarily
restricted to cost savings
Introducing mobile solutions within the
framework of an agency offers
significant benefits.

7. The state government of Montana needed a cost-
effective communication system for its 11,560
employees who were widely distributed across 600
locations. A comprehensive unified communication
strategy has enabled the government to save $100,000
on telephony expenses at one office location alone.
The U.S. Department of Homeland Security (DHA) saved
an estimated $55 million in office real estate costs by
increasing teleworking opportunities and embracing
desk-sharing capabilities.
Examples

8. When it comes to roadblocks in the adoption of mobility
programs, the biggest challenge is implementing and working
with technology that changes at an unprecedented rate.
Another significant challenge for government agencies is that
most of them still haven’t embraced a mobile-mindset, despite
the fact that mobile has already penetrated deep within the
organization.

9. Five Key Elements of Enterprise Mobility Strategy
for Government Agencies
Every enterprise needs an effective mobility strategy, and
government agencies are no different. Here are five key
elements to include is your mobility strategy that should lead to
successful adoption

10. 01
Unified Communication
Equips today’s government agencies with a seamless
user experience for staff, irrespective of location. These
technologies include devices such as the standard office
telephone, PDAs, smartphones, tablets, laptops,
computers, and e-mail, as well as video and web
conferencing solutions.
With advanced features such as presence, desktop
collaboration, instant messaging, and emergency
notification systems, government organizations can
effectively empower their mobile workforce.

11. 02
Mobile Collaboration Tools
With the ability to stay connected to teams over a
secure network, government staff can experience more
productive working hours almost instantly. Mobile
collaboration tools also reduce travel time, costs
associated with travel, and enables dispersed teams to
make and deploy faster decisions during emergencies
and when tackling crisis situations. These tools offer
measurable ROI by transforming the workplace into a
more connected, hyper-productive zone.

12. 03
Business Productivity Suites
Government organizations can realize huge
opportunities to cut costs and clunky hardware
applications, by using secure cloud services. By
transitioning from infrastructure-based to application-
based operations, organizations can benefit from a host
of scalable, flexible, and cost-effective options in
response to the growing demands of mobility.

13. 04
On-Demand Content
Today’s staff should have access to all the information
they need, from anywhere, at any time. This is why
government organizations need a robust system to
distribute news and competitive intelligence digitally
among their teams. On-demand content can take
care of the knowledge consumption needs for
a mobile workforce, while also improving the
quality of presentations across all levels of a
mobile organization.

14. 05
Sharing and Learning Management Systems
76 percent of federal managers have confirmed that
they are trained to leverage digital technologies in the
workplace, but only 36 percent of respondents believe
their employees have the necessary training.
Learning Management Systems put the employees
at the center of the learning process, where they gain
knowledge about the new technologies, how to use
them to improve their performance and productivity,
and the ways to reduce risk and maintain compliance.

15. Making Mobility Happen:
Effectively Deploying the Mobility Strategy
Thanks to BYOD trend, many consumer-grade applications are
making their way into the enterprise often without the
knowledge or the approval of IT departments.
Security concerns are paramount for government agencies. They
need to have strong security policies in place even before they
start deploying mobile solutions. It is important for agencies to
revisit their security basics, revise SLAs, and enhance user
education about secure use of devices if they plan to securely
leverage mobility to its fullest potential.

16. Conclusion
Mobile solutions promise radical improvements to how our
government systems and agencies are run, and need to be
implemented now.
The perception that private corporations are more digitally
aligned than government is changing rapidly as many public
sector/government agencies demonstrate excellent use
cases of deploying mobile solutions.

17. About AVI SPL
AVI-SPL is the world’s leading video communication
provider. Using the latest technology, we design,
build, and support systems and environments that
enable communication and collaboration. We help
companies with multiple locations, clients in
different time zones, and projects in various
countries streamline communication to reduce the
distance between collaboration. We specialize in
multiple industries and offer solutions tailored to
specific needs. With projects in more than 19
countries, we have experience in wide-ranging
technology capabilities and construction.
AVI-SPL has highly-trained and certified system
engineers throughout nearly 40 offices across the
United States, Mexico, Canada, the United Kingdom
and Dubai, and an international network of solution
providers in 30 countries.
Corporate Headquarters:
AVI-SPL
6301 Benjamin Road, Suite 101
Tampa, FL 33634