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Issue 17: 'On the Record', New Directions' Newsletter

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Full of news, views, stories, events and reports, New Directions' newsletter is packed with information about the charity, the people it supports, their families and carers.

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Issue 17: 'On the Record', New Directions' Newsletter

  1. 1. Community Choices Network’s Sewing Group have made clothes for the children of South Sudan. This is the world’s newest country, created in 2011 where many families struggle to provide essentials like food and clothes. Joyce, Susie, Lesley, Anna, Tina and Tracy enjoyed supporting the children of Ibba village in Maridi State, South Sudan this way as this would have been the first time they had ever had anything new to wear. Julia Sanders, Trustee and sewing volunteer at New Directions delivered the handmade dresses and shorts to Western South Sudan where local pastors in the village distributed them to the most needy children. The families asked that their thanks be passed on to all the people supported by New Directions who had helped to make the clothes. Everyday life in South Sudan Julia presents one of the dresses Julia and Susie stitching material on the sewing machine Sewing Group Supports Children in Sudan Latest News Community Choices Network Sewing Group
  2. 2. Jo, her band and Ross entertain guests with some popular songs at Richmond Court Live Music At Richmond Court Support Workers Ross McAusland and Jo Litten along with her band entertained individuals from all of New Directions’ services at Richmond Court for an evening of live music. Richmond Court proved to be a great venue for this type of event enabling people to sing along, stand up and dance and enjoy the refreshments. All ideas for events come from the Your Voice meetings where tenants meet up and discuss what events they would like. Anthony, who lives at New Directions’ supported living service said, “I really enjoyed the night and would attend more events.”
  3. 3. Local BBC Radio Visits New Directions Jo meets Tina in her own home BBC radio journalist Jo Tidman visited Richmond Court during Learning Disability Week for a close-up view of our charity’s supported living services. Jo is BBC Coventry and Warwickshire Radio’s in-depth reporter for their breakfast show presented by Trish Adudu. Jo was given a guided tour of Richmond Court and Gateway Court. She spoke with Tina, who is supported by New Directions in her own home about what having her own flat means to her and what the support she receives enables her to do. Jo also interviewed Registered Manager Carol Payne about the provision of our supported living services. Coventry and Warwickshire Chamber Training (CWCT) recognised the hard work and achievements of two of New Directions’ staff members at a special awards ceremony. CWCT acknowledged outstanding success in Health and Social Care by our Team Leaders Cheri Jones who was awarded Level 5 ‘Apprentice of the Year’ and Lisa Barrett who received Level 3 ‘Progression of the Year’. Both go above and beyond for the people we support. Training Awards For Two Team Leaders Cheri receives her award
  4. 4. Wish You Were Here: Holidays 2017 Great Yarmouth: Elaine and Susie Brighton: Lesley and Colin Yarmouth: Richard and Rupert Tenerife: David and Martin Blackpool: Angela
  5. 5. Blackpool: Denise and Ernie Lanzarote: Katharine Blackpool: Peter and Tony Eastbourne: Maureen, Linda and Janine
  6. 6. A pamper afternoon for people with disabilities who use New Directions’ services was hosted by Infinity Hair and Beauty Salon in Bilton. This provided a little ‘me’ time and a makeover for all the ladies who took part. Everyone enjoyed a hair wash, head massage and blow dry by owner Kym-Lee Boyz and her colleague Chloe. Most of the women also enjoyed having a manicure. Leanne, Hayley, Rose, Susie, Linda and Tina were in high spirits on the day, treating themselves with a little bit of luxury and enjoying the buffet and refreshments. This special event was organised by Lisa Barrett, Team Leader at New Directions Pamper Afternoon Boosts Self Esteem Tina said that she felt so pretty and spoilt Rose enjoyed having a dance
  7. 7. Team Leader Lisa said, “I would like to thank Kym-Lee and the team for making the day such a special experience for the people with disabilities we support. Making others feel beautiful is a gift and we could see the positive and lasting effect that this event has had on all the women instantly. Events like this help people with disabilities to boost confidence and self-esteem which in turn makes them feel valued and able to develop relationships and contribute better to the local community.” Linda wanted to look different and looked at hairstyles Susie was happy and smiling Leanne felt like a princess Due to the success of this event New Directions is now looking at a men’s pamper afternoon.
  8. 8. As part of their continued support for our charity, Rugby Group Benevolent Fund Trustee, Ian Southcott presented New Directions with a cheque for £10,000 toward the sensory garden at Richmond Court. The garden is designed for accessibility to everyone’s needs. The sensory garden will consist of paved areas, raised beds for flowers, herbs and vegetables, a water feature, interactive materials, wind and wall chimes, mosaics and wall art. Richmond Court Receives a Boost For New Sensory Garden Finance Manager Jo and Sophie receive the cheque from Ian Southcott Relaxing in the communal room at Richmond Court Supported living accommodation available at Richmond Court COMING SOON: Lifestyle photographs (left) by local photographer Annie Johnston will be featured in a video about Richmond Court’s development. Welcome Donations
  9. 9. ss Rotary Club of Rugby Saturday Breakfast Club Rugby Rotary Club Dunsmore The Rotary Club of Rugby Saturday Breakfast Club donated £300 to New Directions and took a tour of Community Choices Network to see how these funds will benefit the people we support. David who attends Community Choices Network said, “It was lovely meeting new people. Thank you.” Community Services Manager Carol Payne said, “We are raising funds towards interactive sensory equipment which the people we support will engage with by moving on or over projected images. These experiences will encourage learning, exploration,stimulationandinclusion.” Rugby Dunsmore Rotary Club were invited to Richmond Court to present their donation cheque of £500 and meet some of the staff and residents. The funds will be put toward planting trees in the sensory garden and pay for other benefits for the tenants. Mike Folly, the Chairman of Fundraising for Rugby Dunsmore Rotary Club said, “We were most impressed with the facilities which are so important to give the best quality of life to the residents and to meet some of the dedicated staff who contribute so fully to helping these young people reach their full potential.”
  10. 10. The people we support who completed our 2017 satisfaction questionnaire and their families provided us with some really useful feedback about the services we provide. The results of this survey demonstrate what we are doing well as an organisation and the areas that we will need to focus on going forward in response to the needs and wishes of the people who use our services. These are the areas that we are doing well • People supported by New Directions feel listened to and able to make choices about things they would like to do with their lives. • Individuals feel safe in their own homes. • People said that they know who to go to if they are not happy about something. • People feel involved in making decisions and choices and have a good relationship with their key worker. These are the areas that we will be working on in 2018 • Keep service users up to date with information that affects the decisions that they make. • Continue to develop external activities that respond to the changing needs of the people we support. • Support the people who use our services to make suggestions through accessible processes. What The People We Support Say About Our Services 2017
  11. 11. Vicarage Road residential service has received an ‘Outstanding’ rating by the Care Quality Commission for being ‘well-led’ and developing systems that ensure excellent standards of care. The unannounced inspector praised the positive culture of the home which encourages the people who live at Vicarage Road to take part in the running of their own home, to live the life they choose, make decisions, pursue interests, maintain independence and be part of their community. The report said that staff gain confidence from sharing good practice and feel their opinions are valued, they are supported, motivated and able to make suggestions for improvements. Feedback from one relative said, “It (New Directions) is an extremely positive, forward-thinking charity.” Registered Manager at Vicarage Road, Dean Crawford said, “We are thrilled with the results of our latest CQC inspection at Vicarage Road. We are aiming toward an overall ‘Outstanding’ result and will continually identify ways to improve the quality of care that we provide.” Care Quality Commision Rates Vicarage Road As Outstanding
  12. 12. In the Community Ernie: Gardening at home Denise and Maureen: Attending a concert Susie: Visiting a Wildlife Park Kelly: Fundraising Ian: Sea Life Centre Visit Brian: Reading meeting minutes
  13. 13. Goodbye: Therese Therese who was supported by New Directions until 2016 sadly passed away on 3rd September 2017 and she will be sadly missed. She was a kind and gentle lady, great company, bubbly and outgoing and loved to socialise. A visit to town for a cup of coffee and cake, and meals out with friends were something Therese really enjoyed. Therese also enjoyed outings and holidays; she had great fun in a caravan in Skegness and was more than happy to be going out in the evening for a game of Bingo. Therese’s friend Alison who lived with her at New Directions said, “Therese was a great person to be with and I liked living with her at Richmond Lodge. She always helped when somebody needed help. I miss her laughing and talking. She was a great lady.” Therese at a garden party Bob moved in to his own supported living flat at the end of 2017. He has made new friends and is enjoying feeling more independent with support from New Directions. Bob is trying new activities and has become a representive at the local Learning Disability Partnership Board where he will be speaking up for people with disabilties. He will be talking about his new role in a presentation soon. BOB BEGINS A NEW CHAPTER IN HIS LIFE IN HIS NEW HOME Bob said, “It’s really good having my flat. I moved in before Christmas so I had my first Christmas here. I liked the New Year’s Eve party with music and dancing. I get on well with the staff and I feel listened to. I like the tenants’ meetings. We talk about keeping safe and things that help me. I now do my own bills with support.”
  14. 14. Proud To Be Rugby FM’s Charity of the Year Rugby FM presenter Jason Moss visited New Directions to present a cheque for £1,615 raised at the Pride of Rugby Awards night fundraiser for our charity. We are delighted that New Directions is Rugby FM’s Charity of the Year. Jason interviewed Kelsey who is supported by New Directions and is also a fan of his show. Later he met Manager Dean Crawford to ask about the services that New Directions provides. It is a pleasure to open up our doors to local radio representatives who have given us the opportunity to raise awareness of our vital charity and the people with disabilities who we support into the hearts and minds of the local community. The achievements of local Rugby businesses, charities and volunteers were celebrated once again at the annual Pride of Rugby Awards. The awards are supported by Cemex and hosted by Rugby FM. Jason presents the cheque to Kelsey and Senior Administrator Tracy Jason interviews Kelsey for his radio show on Rugby FM
  15. 15. The local branch of Handelsbanken in Rugby raised £155 for New Directions at their annual drinks reception. Funds raised by the bank were donated toward our 65th anniversary celebrations. Handelsbanken Corporate Manager Nigel Wood said, “Handelsbanken is delighted to be associated with a local, growing charity as New Directions embarks on the next stage of its journey.” Handelsbanken Make A Difference An awards evening hosted locally by Bridget Jones’ co-star Sally Phillips recognised the talents, stories and families of parent bloggers of children with disabilities. This event is organised by two organisations Bringing Us Together and My Family Our Needs celebrating the bloggers’ achievements and their valuable contribution to raising awareness of additional needs within this SEND community and in the wider society. Two New Directions reprentatives attended. Blogging Awesome Awards Ceremony CEO Doreen, Jo and Nigel Representing New Directions Abbi (left) and Laura (right) with actress Sally Phillips (centre) Working With RAN On Instagram In 2017 New Directions worked in partnership with Rugby Autism Network to raise awareness of Autistic Pride Day with a series of Instagram posts promoting inclusion and equality. We look forward to working on other projects.
  16. 16. Innovative technology that supports independent living for people with disabilities was the focus of a vital Assistive Technology Event, hosted by New Directions and presented by Warwickshire County Council Assistive Technology expert Julia Murphy. People supported by New Directions, their families, carers and employees were invited to attend workshops on the day to learn more about assistive technology, what is available and how it can be accessed. New Directions, which supports learning and physically disabled people, worked in partnership with the Warwickshire County Council to facilitate this highly informative and pioneering event. Julia (centre) with some of the people who attended the event Above: Susie and Kelly at the British Motor Museum Below: Kelly at Cosford Air Show Kelly and Susie who are supported in their own homes by New Directions visited the British Motor Museum in Gaydon this year for the Military Weekend. Kelly likes anything to do with transport. Kelly said, “It was like going back in time with soldiers and nurses in uniforms from the 1940’s.” Kelly also took a trip to Cosford Air Show and stayed in a hotel for the weekend. Kelly said, “It was good and the planes were flying in formation.” Taking Time Out At Transporting Events Technology Event Supports Independence
  17. 17. Lindsey Crompton, Tesco’s Head of Community said, “We’ve been overwhelmed by the response from our customers. The great thing about Bags of Help is that local people are invited to decide how the money will be spent in their community. We can’t wait to see the projects come to life.” We are thrilled to announce that we have bagged £4,000 from the Tesco #BagsOfHelp Initiative and £2,000 from The Co-Operative plastic bag funding scheme toward our sensory garden at Richmond Court. These grants are raised from the 5p plastic bag levy in these supermarkets. They are awarded to thousands of local community projects every year. Work is ongoing bringing the sensory garden at Richmond Court project to life. Plans include the practical use of raised beds for flowers, herbs and vegetables, a water feature, wind and wall chimes, interactive materials, mosaics and wall art. Thousands Raised For Sensory Garden at Richmond Court The sensory garden area at Richmond CourtImage from our Facebook appeal
  18. 18. Young People Help Out With Drama, Fundraising and Raising Awareness A group of young people completed their National Citizen Service (NCS) with New Directions and raised £477.72 for our charity. NCS is a government- funded initiative aimed at 15-17 year olds across the UK. The NCS Team Reiss used drama based activities to engage with the people supported by New Directions. They then organised a successful sports day for six of them at Rugby College. Team Reiss also delivered a campaign in Rugby town centre inspired by New Directions. The purpose of the campaign was to make people aware of diversity and challenging stereotypes about disabilities. Team Reiss then created a tree and asked members of the public to mark a thumbprint on the canvas tree trunk. As well as this the team provided a bag of sweets to members of the public with an inspiring quote. Sports for all at Rugby College with Team Reiss
  19. 19. Anthony and Philip travelled by train with Support Worker Denise to Seaton in Devon to stay in a caravan for a week in the summer. The weather was very hot and they enjoyed days out by bus to the donkey sanctuary, open top bus and tram rides, days on the beach, chips on the seafront, cream teas and meals out at the local pub. Philip also went to Chester with Denise and stayed in a hotel. He enjoyed having his breakfast cooked for him, visiting the zoo and seeing all the animals, especially the monkeys. Anthony and Philip in Seaton Philip in Chester Anthony and Philip’s Adventures Trips To Twycross Are Just the Ticket Twycross Zoo is a popular place to visit for individuals supported by New Directions. There are plenty of animals to see with some that can be petted like ‘Chucky’ the bird with Sue here. People who spend time at our short stay service, Milner House like David and Charlotte seen here can also get involved. The zoo is accessible to people in wheelchairs and everyone enjoys a day out.
  20. 20. Contact Us: New Directions (Rugby) Ltd. Head Office 27 Bilton Road Rugby CV22 7AN Tel: 01788 573318 Email: Registered No: 2647131 Registered Charity No: 1005302 Website: New Directions Rugby Ltd newdirectionsrugbyltd @CeoRugby New Directions Rugby Ltd Families Get Together at Sensory Garden Barbecue Friends and families were invited by people who are supported by New Directions in their homes near Richmond Court to share a late summer barbecue. This event was also an opportunity to showcase their sensory garden which was recently renovated by volunteers from Handlesbanken. Keith, Trevor, Janine, Maureen and Linda welcomed guests and the barbecue was a great success. Friends from Vicarage Road Keith greeting guests