Future Generali Insurance company

(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
About Future Generali
Future Generali India Insurance Company Limited is a joint venture between Future Group – the
game changers in Retail Trade in India and Generali – a 187 years old global insurance group
featuring among the world’s 60 largest companies.
The company was incorporated in September 2007 with the objective of providing retail,
commercial, personal and rural insurance solutions to individuals and corporates to help them
manage and mitigate risks.
Future Generali India has been serving the customers by leveraging upon its global Insurance
expertise in diverse classes of products of Generali Group and the Indian retail game changers
Future Group.
Having firmly established its credentials in this segment and effectively leveraging on the skill set
of both its JV partners, Future Generali India has evolved to become a Total Insurance Solutions
Company. (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Organisational hierarchy and Department
CHAIRMAN
Principal Officer &
Head
Health Insurance,
Operations, Customer
Services and IT
Head
Risk Management
Head
Bancassurance
Head
Corporate Sales
Head
Retail Sales
Chief of Investments Chief Human Resources Officer
Zonal Manager
Central
Zonal Manager
Tamil Nadu
Zonal Manager
East
Zonal Manager
North
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
G.N. Bajpai
Chairman
Shreeraj Deshpande
Principal Officer & Head
Health Insurance, Operations, Customer
Services and IT
Ajay Panchal
Head
Risk Management
Anurag Sinha
Head
Bancassurance
Head
Corporate Sales
Head
Retail Sales
Chief of Investments
Sunil Wariar
Chief Human Resources Office
Deepak Prasad M. Raghavendra Rao Milan P. Shirodkar
LEADERSHIP TEAM
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
These are cheapest life insurance product that provides financial independence even when you are not around. The term
plan offered by Future Generali Life Insurance help secure the family’s financial future in case the breadwinner is unable to
take care of them due to a disability or his or her demise.
Future Generali Care Plus Plan
The Future Generali Life Insurance Care Plus Plan is a pure play term policy that offers a guaranteed sum assured on the
unfortunate demise of a policyholder. The Future Generali Life Insurance policy comes with two choices: the Classic Option
that has a sum assured of less than Rs. 25 lakh and the Premier Option that provides an insurance cover of Rs. 25 lakh and
above. The sum assured starts from Rs. 10 lakh for the Classic cover and from Rs. 25 lakh for the Premier option. There is
no maximum cover for the Premier plan. The policy term is from 5 to 30 years with the maximum coverage age being 65
years for both options. This Future Generali Life Insurance plan does not offer any maturity benefit or surrender benefit.
Future Generali Flexi Online Term Plan
The term plan from Future Generali Life Insurance offers flexible coverage options. It allows individuals to create their own
plan which can be either a Fixed Income Protection + Basic Life Cover plan from Future Generali Life Insurance or an
Increasing Income Protection + Basic Life Cover policy.
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Future Generali ULIP Plans:
These are unit linked insurance plans that provide life cover to you apart from facilitating savings at regular intervals of time
and give you the advantage of market- linked returns. Future Generali Life Insurance offers various fund options from
aggressive ones that invest primarily in equity to balanced funds that invest in debt besides equity and income funds that
primarily invest in gilt or money market investments. Let’s take a look at some of the ULIP plans on offer from Future
Generali Life Insurance:
• Future Generali Pramukh Nivesh ULIP
• Future Generali Wealth Protect Plan
• Future Generali Bima Advantage Plus
• Future Generali Dhan Vridhi
• Future Generali Bima Gain
• Future Generali Child Plans
Future Generali Assured Education Plan
Future Generali Investment Plans
Future Generali Assure Plus
Future Generali Triple Anand Advantage
Future Generali New Saral Anand (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Health Insurance Plans
Health Total Mediclaim Policy
Health Total is a Comprehensive Retail Health Product with wider and
long term coverage.
There are 3 different plans: Vital, Superior and Premiere. All plans are
available with individual and floater option and with Lifelong renewal
facility.
Family definition:
Vital Plan - Self, spouse, dependent children (unmarried and up to the age
of 25 years) and dependent parents
Superior Plan & Premiere Plan - Self, spouse, dependent (unmarried and
up to the age of 25 years) or non – dependent children, dependent or non
– dependent parents, dependent siblings, daughter in law, son in law,
parents in law, grandparents and grandchildren (maximum up to 15
members).
What’s Covered
Expenses covered
Restoration of the Sum Insured
Maternity Expenses -
Miscellaneous Coverages -
Accidental Hospitalization -
Emergency Medical Evacuation
(applicable for Superior Plan and
Premiere Plan)
Out Patient Medical Expenses -
Reimburse Expenses -
Child Vaccination Benefits (applicable for
Premiere Plan)
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Travel Insurance
Schengen & Worldwide Travel Insurance
What’s Covered
•Coverage of Medical Expenses
•Baggage Delay and Baggage Loss
•Loss of Passport
•Financial Emergency Assistance
•Personal Accident Travel Inconvenience
•Legal Liability
Overseas Travel Insurance
•Coverage of Medical Expenses
•Baggage Delay and Baggage Loss
• Loss of Passport Personal Accident
What’s Covered
International Student Travel
Insurance
What’s Covered
• Coverage of Medical Expenses
• Baggage Delay and Baggage Loss
• Loss of Passport
• Tuition Fee
• Sponsor Protection
• Personal Accident
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Motor Insurance
Car Insurance Policy Features
•Motor Add-ons You can now opt from a range of
comprehensive additional covers on payment of a nominal
premium. Come discover how much we take care of you.
Be safe. Be assured.
•Roadside Assistance Stranded on the road or met with
an accident? Why should such mishaps stop you? Our
Roadside Assistance is at your service 24x7.
•Future Xpress & Xpress+ A simplified process to offer
you a more personalised service at the same time smooth
and speedy claims settlement
What’s Covered
• Car Damage
• Third Party Liability
• Personal Accident Cover
• Additional Legal Liabilities
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Home Insurance
What Home Insurance Covers
•Fire, Burglary / Housebreaking and natural calamities
•Coverage for Baggage, Plate Glass, Pedal Cycle, ATM Cash Withdrawal, Misuse of Credit
Card, Veterinary Costs
•Losses or damages to domestic & electronic appliances, portable equipment's like lap tops
etc.
•Liabilities like tenants legal liability, Domestic Workmen compensation and Public liability
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Personal Accident Insurance
•This policy covers the insured in case of
Permanent Total Disability, Permanent Partial
Disability, Temporary Total Disability & Death
arising due to Accident including Disappearance
and Drowning.
•Under Permanent Total Disability and Permanent
Partial Disability benefits, covers like Coma,
Accidental Head Injury, Burns etc are being
covered separately under Special conditions.
•An inbuilt cover for Repatriation Benefit and
Funeral Expenses-An amount up to a maximum
of 1% of the Accidental Death Sum Insured would
be reimbursed for the repatriation of the insured
person’s remains subject to maximum of ₹
12500/- . No additional premium to be paid for this
cover.
•Terrorism is covered.
Cover Maximum Multiplying Factor on Monthly
income
*Class 1 *Class 2 *Class 3
Accidental
Death
144 144 144
Permanent
Total
Disablement
144 144 144
Permanent
Partial
Disablement
144 144 144
Temporary
Total
Disablement
24 24 Not
applicable
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
LIFESTYLE INSURANCE
Golfers Insurance ART INSURANCE WEDDING INSURANCE
Future Generali’s Golfers
insurance has been
designed to offer extensive
cover to suit every golfer.
Our Golfers’ Insurance
allows you to enjoy your
game with complete peace
of mind by providing a
comprehensive cover at
golf course premises which
includes driving ranges.
Anybody who has an ‘insurable interest’ in
the specified art work can insure the same.
Future Art insurance caters to Private
Collectors – High networth Individuals /
industrialists, who invest, collect and trade in
art. Art Dealers & Galleries – These are
intermediaries who conclude a deal between
a buyer and seller. They also often take
physical custody of the paintings on behalf
of their clients and provide value added
services in concluding a deal.
With spiraling wedding costs
nowadays, can you really afford to go
without wedding insurance? Future
Generali’s Vivah Suraksha, is there
to protect you from the unexpected.
If you need to cancel your wedding
due to an unexpected illness or
extreme weather conditions, then we
will help cover the costs to re-
arrange the wedding among a host
of other covers that are available.(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
COMMERCIAL INSURANCE
Property Insurance
• Standard Fire & Special Perils Policy
• Business Interruption Insurance
• Industrial All Risk Insurance
• Burglary Insurance
• Shopkeepers Package Insurance
• Office Package Insurance
• Educational Institution Package Insurance
Engineering Insurance
• Erection All Risks Insurance
• Contractors All Risks Insurance
• Contractors Plant & Machinery Insurance
• Electronic Equipment Insurance
• Machinery Breakdown Insurance
Marine Insurance
• Normal Cargo
• Project Cargo
• Incoterms
Event Insurance
Future Events Insurance
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Rural Insurance
Micro-Insurance Product
Sukshma Hospi-Cash
LET HOSPITAL BILLS NOT SCARE
YOU WITH INCREASING MEDICAL
EXPENSES
Cattle Livestock Insurance
DO NOT LET LOSS OF YOUR
PRECIOUS CATTLE AFFECT YOUR
PEACE OF MIND
Pradhan Mantri
Suraksha Bima
Yojana
A RENEWABLE
ONE-YEAR
ACCIDENTAL
DEATH CUM
DISABILITY
COVER
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Claim Settlement Ratio
2011-2012
68 %
2013-2014
75 %
2014-2015
84 %
2015-2016
90 %
2016-2017
90 %
2017-2018
93 %
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Renewals
Online NACH( National Automated Clearing House) Credit card
Paytm
Company’s branches
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Future
Generali
Life
0.3% 0.2% 0.2% 0.2% 0.2%
2011-2012 2012-2013 2013-2014 32014-2015 2015-2016
Market Size
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Unique Selling Proposition(USP)
What are we doing for our customers?
Customer-Centricity has been positioned as a
Unique Selling Proposition(USP) by almost all
companies in the services sector. The
organisation invests a lot of time and money in
training, defining new processes and planning
new initiatives.
Changing trendsToday,
Technology has left behind the traditional distribution
channels, thereby creating the need for every company to
rethink. Advances in technology and communication,
combined with the explosive growth in data and
information have given rise to an empowered customer.
The customer has various avenues to collect and filter
information from – interactions with peers/friends/family,
online research, social media etc, which helps them make
an informed decision.
Creating Customer Delight
To truly dominate a market, we must focus on
delivering a “wow” experience to all our customers
and business partners in all the things we do for
and with them. We need to let the customer be in
control by communicating with them at various
stages through different mediums and keeping him
informed at all times.
A paradigm shift
To keep pace with the fast changing environment,
we need to redefine our relationships with our
customers and transform our business models. The
two key steps to begin with are:
Listen to your Customer:
Sell what they need and not what you have:
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
Below are the 3 main Future Generali Life Insurance
competitors :
1. Bajaj Allianz 2. Sahara Life Insurance 3. Reliance Life Insurance
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
By,
ABIN THOMAS MARKOSE
IIRM Hyderabad
PGD18036• https://general.futuregenerali.in/
• https://www.myinsuranceclub.com/
articles/market-share-of-life-
insurance-companies-2015-16
1 de 20

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Future Generali Insurance company

  • 2. About Future Generali Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old global insurance group featuring among the world’s 60 largest companies. The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks. Future Generali India has been serving the customers by leveraging upon its global Insurance expertise in diverse classes of products of Generali Group and the Indian retail game changers Future Group. Having firmly established its credentials in this segment and effectively leveraging on the skill set of both its JV partners, Future Generali India has evolved to become a Total Insurance Solutions Company. (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 3. Organisational hierarchy and Department CHAIRMAN Principal Officer & Head Health Insurance, Operations, Customer Services and IT Head Risk Management Head Bancassurance Head Corporate Sales Head Retail Sales Chief of Investments Chief Human Resources Officer Zonal Manager Central Zonal Manager Tamil Nadu Zonal Manager East Zonal Manager North (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 4. G.N. Bajpai Chairman Shreeraj Deshpande Principal Officer & Head Health Insurance, Operations, Customer Services and IT Ajay Panchal Head Risk Management Anurag Sinha Head Bancassurance Head Corporate Sales Head Retail Sales Chief of Investments Sunil Wariar Chief Human Resources Office Deepak Prasad M. Raghavendra Rao Milan P. Shirodkar LEADERSHIP TEAM (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 5. These are cheapest life insurance product that provides financial independence even when you are not around. The term plan offered by Future Generali Life Insurance help secure the family’s financial future in case the breadwinner is unable to take care of them due to a disability or his or her demise. Future Generali Care Plus Plan The Future Generali Life Insurance Care Plus Plan is a pure play term policy that offers a guaranteed sum assured on the unfortunate demise of a policyholder. The Future Generali Life Insurance policy comes with two choices: the Classic Option that has a sum assured of less than Rs. 25 lakh and the Premier Option that provides an insurance cover of Rs. 25 lakh and above. The sum assured starts from Rs. 10 lakh for the Classic cover and from Rs. 25 lakh for the Premier option. There is no maximum cover for the Premier plan. The policy term is from 5 to 30 years with the maximum coverage age being 65 years for both options. This Future Generali Life Insurance plan does not offer any maturity benefit or surrender benefit. Future Generali Flexi Online Term Plan The term plan from Future Generali Life Insurance offers flexible coverage options. It allows individuals to create their own plan which can be either a Fixed Income Protection + Basic Life Cover plan from Future Generali Life Insurance or an Increasing Income Protection + Basic Life Cover policy. (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 6. Future Generali ULIP Plans: These are unit linked insurance plans that provide life cover to you apart from facilitating savings at regular intervals of time and give you the advantage of market- linked returns. Future Generali Life Insurance offers various fund options from aggressive ones that invest primarily in equity to balanced funds that invest in debt besides equity and income funds that primarily invest in gilt or money market investments. Let’s take a look at some of the ULIP plans on offer from Future Generali Life Insurance: • Future Generali Pramukh Nivesh ULIP • Future Generali Wealth Protect Plan • Future Generali Bima Advantage Plus • Future Generali Dhan Vridhi • Future Generali Bima Gain • Future Generali Child Plans Future Generali Assured Education Plan Future Generali Investment Plans Future Generali Assure Plus Future Generali Triple Anand Advantage Future Generali New Saral Anand (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 7. Health Insurance Plans Health Total Mediclaim Policy Health Total is a Comprehensive Retail Health Product with wider and long term coverage. There are 3 different plans: Vital, Superior and Premiere. All plans are available with individual and floater option and with Lifelong renewal facility. Family definition: Vital Plan - Self, spouse, dependent children (unmarried and up to the age of 25 years) and dependent parents Superior Plan & Premiere Plan - Self, spouse, dependent (unmarried and up to the age of 25 years) or non – dependent children, dependent or non – dependent parents, dependent siblings, daughter in law, son in law, parents in law, grandparents and grandchildren (maximum up to 15 members). What’s Covered Expenses covered Restoration of the Sum Insured Maternity Expenses - Miscellaneous Coverages - Accidental Hospitalization - Emergency Medical Evacuation (applicable for Superior Plan and Premiere Plan) Out Patient Medical Expenses - Reimburse Expenses - Child Vaccination Benefits (applicable for Premiere Plan) (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 8. Travel Insurance Schengen & Worldwide Travel Insurance What’s Covered •Coverage of Medical Expenses •Baggage Delay and Baggage Loss •Loss of Passport •Financial Emergency Assistance •Personal Accident Travel Inconvenience •Legal Liability Overseas Travel Insurance •Coverage of Medical Expenses •Baggage Delay and Baggage Loss • Loss of Passport Personal Accident What’s Covered International Student Travel Insurance What’s Covered • Coverage of Medical Expenses • Baggage Delay and Baggage Loss • Loss of Passport • Tuition Fee • Sponsor Protection • Personal Accident (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 9. Motor Insurance Car Insurance Policy Features •Motor Add-ons You can now opt from a range of comprehensive additional covers on payment of a nominal premium. Come discover how much we take care of you. Be safe. Be assured. •Roadside Assistance Stranded on the road or met with an accident? Why should such mishaps stop you? Our Roadside Assistance is at your service 24x7. •Future Xpress & Xpress+ A simplified process to offer you a more personalised service at the same time smooth and speedy claims settlement What’s Covered • Car Damage • Third Party Liability • Personal Accident Cover • Additional Legal Liabilities (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 10. Home Insurance What Home Insurance Covers •Fire, Burglary / Housebreaking and natural calamities •Coverage for Baggage, Plate Glass, Pedal Cycle, ATM Cash Withdrawal, Misuse of Credit Card, Veterinary Costs •Losses or damages to domestic & electronic appliances, portable equipment's like lap tops etc. •Liabilities like tenants legal liability, Domestic Workmen compensation and Public liability (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 11. Personal Accident Insurance •This policy covers the insured in case of Permanent Total Disability, Permanent Partial Disability, Temporary Total Disability & Death arising due to Accident including Disappearance and Drowning. •Under Permanent Total Disability and Permanent Partial Disability benefits, covers like Coma, Accidental Head Injury, Burns etc are being covered separately under Special conditions. •An inbuilt cover for Repatriation Benefit and Funeral Expenses-An amount up to a maximum of 1% of the Accidental Death Sum Insured would be reimbursed for the repatriation of the insured person’s remains subject to maximum of ₹ 12500/- . No additional premium to be paid for this cover. •Terrorism is covered. Cover Maximum Multiplying Factor on Monthly income *Class 1 *Class 2 *Class 3 Accidental Death 144 144 144 Permanent Total Disablement 144 144 144 Permanent Partial Disablement 144 144 144 Temporary Total Disablement 24 24 Not applicable (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 12. LIFESTYLE INSURANCE Golfers Insurance ART INSURANCE WEDDING INSURANCE Future Generali’s Golfers insurance has been designed to offer extensive cover to suit every golfer. Our Golfers’ Insurance allows you to enjoy your game with complete peace of mind by providing a comprehensive cover at golf course premises which includes driving ranges. Anybody who has an ‘insurable interest’ in the specified art work can insure the same. Future Art insurance caters to Private Collectors – High networth Individuals / industrialists, who invest, collect and trade in art. Art Dealers & Galleries – These are intermediaries who conclude a deal between a buyer and seller. They also often take physical custody of the paintings on behalf of their clients and provide value added services in concluding a deal. With spiraling wedding costs nowadays, can you really afford to go without wedding insurance? Future Generali’s Vivah Suraksha, is there to protect you from the unexpected. If you need to cancel your wedding due to an unexpected illness or extreme weather conditions, then we will help cover the costs to re- arrange the wedding among a host of other covers that are available.(https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 13. COMMERCIAL INSURANCE Property Insurance • Standard Fire & Special Perils Policy • Business Interruption Insurance • Industrial All Risk Insurance • Burglary Insurance • Shopkeepers Package Insurance • Office Package Insurance • Educational Institution Package Insurance Engineering Insurance • Erection All Risks Insurance • Contractors All Risks Insurance • Contractors Plant & Machinery Insurance • Electronic Equipment Insurance • Machinery Breakdown Insurance Marine Insurance • Normal Cargo • Project Cargo • Incoterms Event Insurance Future Events Insurance (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 14. Rural Insurance Micro-Insurance Product Sukshma Hospi-Cash LET HOSPITAL BILLS NOT SCARE YOU WITH INCREASING MEDICAL EXPENSES Cattle Livestock Insurance DO NOT LET LOSS OF YOUR PRECIOUS CATTLE AFFECT YOUR PEACE OF MIND Pradhan Mantri Suraksha Bima Yojana A RENEWABLE ONE-YEAR ACCIDENTAL DEATH CUM DISABILITY COVER (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 15. Claim Settlement Ratio 2011-2012 68 % 2013-2014 75 % 2014-2015 84 % 2015-2016 90 % 2016-2017 90 % 2017-2018 93 % (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 16. Renewals Online NACH( National Automated Clearing House) Credit card Paytm Company’s branches (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 17. Future Generali Life 0.3% 0.2% 0.2% 0.2% 0.2% 2011-2012 2012-2013 2013-2014 32014-2015 2015-2016 Market Size (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 18. Unique Selling Proposition(USP) What are we doing for our customers? Customer-Centricity has been positioned as a Unique Selling Proposition(USP) by almost all companies in the services sector. The organisation invests a lot of time and money in training, defining new processes and planning new initiatives. Changing trendsToday, Technology has left behind the traditional distribution channels, thereby creating the need for every company to rethink. Advances in technology and communication, combined with the explosive growth in data and information have given rise to an empowered customer. The customer has various avenues to collect and filter information from – interactions with peers/friends/family, online research, social media etc, which helps them make an informed decision. Creating Customer Delight To truly dominate a market, we must focus on delivering a “wow” experience to all our customers and business partners in all the things we do for and with them. We need to let the customer be in control by communicating with them at various stages through different mediums and keeping him informed at all times. A paradigm shift To keep pace with the fast changing environment, we need to redefine our relationships with our customers and transform our business models. The two key steps to begin with are: Listen to your Customer: Sell what they need and not what you have: (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 19. Below are the 3 main Future Generali Life Insurance competitors : 1. Bajaj Allianz 2. Sahara Life Insurance 3. Reliance Life Insurance (https://in.linkedin.com/in/abin-thomas-markose-1387a3138)
  • 20. (https://in.linkedin.com/in/abin-thomas-markose-1387a3138) By, ABIN THOMAS MARKOSE IIRM Hyderabad PGD18036• https://general.futuregenerali.in/ • https://www.myinsuranceclub.com/ articles/market-share-of-life- insurance-companies-2015-16