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Learn more about how life insurers can transform customer engagement
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Connected Wellness: Livening-up Life Insurance Infographic

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Evolve the life insurance value proposition from compensation to wellness to drive relevancy and growth.
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Connected Wellness: Livening-up Life Insurance Infographic

  1. 1. Learn more about how life insurers can transform customer engagement with our full report: Copyright © 2017 Accenture. All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. How can life insurance companies be customer-centric when customer interactions are so infrequent? Only 14% of insurance consumers interact with their carrier daily or monthly, compared to 55% of bank customers and 46% of online retail customers. Less frequency means less relevance. With connected wellness, insurers can improve frequency and quality of customer interactions to cultivate more meaningful customer relationships that touch people’s daily lives. Our global analysis reveals what's at stake: Life insurers that tap into the wearable device explosion can gain $16 to $24 billion in new revenue in underserved segments in developed markets. 94% of industry executives believe that adopting a platform-based business model and engaging in ecosystems with digital partners is critical to their success. Insurers must be prepared to: Crystallize the connected wellness value proposition and mobilize to deliver it. Lay the groundwork to innovate products and services for top targets. Manage, monitor and monetize the data flow — before someone else does. 65% of millennials globally would consider a connected life insurance product. Wearables adoption has grown by 264% among people 65 and over in the US. That’s more than 5X faster than the general population. of consumers are likely to consider connected insurance services to help them become and stay healthier. of consumers are interested in insurers helping them or aging relatives live safely in their homes. 44% $16to 24BN 78% 5X65% OUT OF SIGHT, OUT OF MIND EVOLVING FROM COMPENSATION TO WELLNESS THE CONNECTED WELLNESS OPPORTUNITY THE GROWTH TARGETS THE APPROACH CONNECTED WELLNESS: LIVENING-UP LIFE INSURANCE