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OUTLOOK 2019
CLOUD
MANAGEMENT
9 FORCES
SHAPING
Copyright © 2018 Accenture. All rights reserved
The pace of cloud innovation
and adoption is rapidly accelerating…
bringing compelling new opportunities
as well as greate...
WHAT ARE THE
MARKET FORCES
DRIVING CHANGE…
BOTH TODAY
AND BEYOND?
Copyright © 2018 Accenture. All rights reserved
The Hyper 3 providers invested a total $30+ billion
in CAPEX to build and scale their global footprints
in 2017. That’s $1...
IMPLICATIONS FOR CIOS
• Focus on the Hyper 3 providers to meet
cloud needs now and well into the future.
• Consider a mult...
PRIVATE CLOUD
FINDS ITS SPECIALTY
The definition of private cloud varies and
confusion is rampant. While virtualization
ex...
IMPLICATIONS FOR CIOS
• Agree upfront on what you define as a private
cloud.
• Understand the trade-offs of a two-step leg...
The “tipping point,” where a substantial part of
enterprise workloads move to the public cloud,
requires a new operating m...
IMPLICATIONS FOR CIOS
• Focus on acquiring new skills and organize
them in ways that fuel collaboration,
innovation, and g...
Enterprises will likely source from multiple providers
and the steady adoption of cloud services creates a
complex computi...
IMPLICATIONS FOR CIOS
• Focus on three critical capabilities: policy, cost,
and security.
• De-risk the journey with a clo...
The complexity of hybrid and multi-cloud
environments means that no single tool or service
can tackle all enterprise manag...
IMPLICATIONS FOR CIOS
• Seek talent, field-tested tools, and comprehensive
services to deliver your long-term cloud strate...
Native cloud providers are increasingly releasing features or
components of cloud management, although none have a
compreh...
IMPLICATIONS FOR CIOS
• Think Continuous Integration, Continuous
Delivery and Continuous Optimization.
• Understand the li...
Enhanced cloud security, not as a blocker but as an enabler, is
fueled by operating multiple clouds and the rapid release ...
IMPLICATIONS FOR CIOS
• Standardize the security approach across
cloud services for consistency and better
economics. Refr...
As Cloud innovation drives complexity, speed is required to
deliver to user demands. At the same time, organizations attem...
IMPLICATIONS FOR CIOS
• Help govern and manage multiple vendors
and seamlessly integrate a variety of platforms
with a clo...
We are still very early in the cloud maturity cycle—it’s a
nascent market with huge opportunities.
Key vendor acquisitions...
IMPLICATIONS FOR CIOS
• Competitive intensity in cloud remains high but
consolidation is inevitable. Organizations benefit...
Your organization can be ready to take
advantage of new cloud opportunities
while governing usage, managing costs,
and sec...
ABOUT ACCENTURE
Accenture is a leading global professional services company,
providing a broad range of services and solut...
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9 Forces Shaping Cloud Management

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The pace of cloud adoption and innovation is rapidly accelerating bringing compelling new opportunities as well as greater complexity and risk. What are the market forces driving change in cloud management and adoption both today and beyond?

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9 Forces Shaping Cloud Management

  1. 1. OUTLOOK 2019 CLOUD MANAGEMENT 9 FORCES SHAPING Copyright © 2018 Accenture. All rights reserved
  2. 2. The pace of cloud innovation and adoption is rapidly accelerating… bringing compelling new opportunities as well as greater complexity and risk. Copyright © 2018 Accenture. All rights reserved
  3. 3. WHAT ARE THE MARKET FORCES DRIVING CHANGE… BOTH TODAY AND BEYOND? Copyright © 2018 Accenture. All rights reserved
  4. 4. The Hyper 3 providers invested a total $30+ billion in CAPEX to build and scale their global footprints in 2017. That’s $1 billion per month each. A vast array of innovative cloud offerings keep the Hyper 3 well ahead of other potential providers and provide IT teams with access to unprecedented innovation and scale. CAPEX INVESTMENTS SECURE THE HYPER 3 WINNERS 1 Copyright © 2018 Accenture. All rights reserved
  5. 5. IMPLICATIONS FOR CIOS • Focus on the Hyper 3 providers to meet cloud needs now and well into the future. • Consider a multi-cloud approach. Qualify and choose at least two of the Hyper 3 providers to reduce uncertainty and risk, and capitalize on their innovations. • Discover and guide “shadow IT” efforts by keeping tabs on who in the enterprise is buying cloud services and for what. CAPEX INVESTMENTS SECURE THE HYPER 3 WINNERS 1 Copyright © 2018 Accenture. All rights reserved
  6. 6. PRIVATE CLOUD FINDS ITS SPECIALTY The definition of private cloud varies and confusion is rampant. While virtualization exists, few true private clouds deliver anything close to public cloud attributes. The opportunity to focus on a specific use case; such as edge case, compliance or data sovereignty exists. Newer offerings like Azure Stack and VMware on AWS provide some utility value. 2 Copyright © 2018 Accenture. All rights reserved
  7. 7. IMPLICATIONS FOR CIOS • Agree upfront on what you define as a private cloud. • Understand the trade-offs of a two-step legacy migration—first to private and then public cloud—if public cloud is the ultimate destination. Satisfying an initial corporate or IT requirement can significantly increase migration cost over time. • A learning curve is inevitable as new, immature private cloud models emerge. Most use cases are only temporary. PRIVATE CLOUD FINDS ITS SPECIALTY Copyright © 2018 Accenture. All rights reserved 2
  8. 8. The “tipping point,” where a substantial part of enterprise workloads move to the public cloud, requires a new operating model with new skills and roles that support a cloud-based business. Most enterprises struggle to define their new operating model and tend to treat the cloud as just another data center. Wrong. Organizations have difficulty re-skilling current staff and simultaneously cannot attract new talent. CLOUD TIPPING POINT FORCES IT TO RUN DIFFERENTLY 3 Copyright © 2018 Accenture. All rights reserved
  9. 9. IMPLICATIONS FOR CIOS • Focus on acquiring new skills and organize them in ways that fuel collaboration, innovation, and growth. Run bi-modal. Create centers of excellence. • Concentration of talent is essential. Be careful of mixing old and new. Speed in whatever path is critical or risk failure. Fail fast. Identify bias. • Proactively manage the metamorphosis. Not all legacy staff will take to cloud-fueled innovation and thrive. CLOUD TIPPING POINT FORCES IT TO RUN DIFFERENTLY Copyright © 2018 Accenture. All rights reserved 3
  10. 10. Enterprises will likely source from multiple providers and the steady adoption of cloud services creates a complex computing environment. Experience and agility are key. There’s a need to overcome legacy bias and take action, realizing that not all strategies or decisions will hold over time. The ability to manage cloud usage, set policy, control costs, and ensure compliance should be universal and not provider-specific. MULTI IS THE NEW CLOUD REALITY 4 Copyright © 2018 Accenture. All rights reserved
  11. 11. IMPLICATIONS FOR CIOS • Focus on three critical capabilities: policy, cost, and security. • De-risk the journey with a cloud management solution with a robust approach to discovery, tag management, and new controls. Tagging is critical. What you don’t tag, you don’t see. What you don’t see, you can’t manage. • Implement and fine-tune a cloud management strategy to smooth the road to the effective management of complex environments. MULTI IS THE NEW CLOUD REALITY Copyright © 2018 Accenture. All rights reserved 4
  12. 12. The complexity of hybrid and multi-cloud environments means that no single tool or service can tackle all enterprise management needs. Providers offer dashboards to manage their environment, but not across environments. Achieving a unified view across the estate is a considerable challenge. Building or customizing tools for special needs is likely to create more complexity. One-offs or point solutions won’t deliver value. CLOUD MANAGEMENT EMERGES AS A BIG CHALLENGE 5 Copyright © 2018 Accenture. All rights reserved
  13. 13. IMPLICATIONS FOR CIOS • Seek talent, field-tested tools, and comprehensive services to deliver your long-term cloud strategy. • Carefully evaluate the capabilities required from a cloud management platform and choose one that delivers as many functions as possible to the end user. • Choose a leading Managed Service Provider that can deliver outcome-based services and flex capabilities as needed. Make sure they have real-world experience managing large environments. CLOUD MANAGEMENT EMERGES AS A BIG CHALLENGE 5 Copyright © 2018 Accenture. All rights reserved
  14. 14. Native cloud providers are increasingly releasing features or components of cloud management, although none have a comprehensive tool. These features are exclusive to a single provider. Niche vendors offer very specific management components such as governance, cost management, capacity planning, security and compliance, and configuration management, but they don’t offer these components as a service and they can require heavy customization. CFOs are stepping up as key buyers as cost over-run and bill shock are becoming real problems. The ability to continuously cost optimize is now a real need. NATIVE VS. NICHE 6 Copyright © 2018 Accenture. All rights reserved
  15. 15. IMPLICATIONS FOR CIOS • Think Continuous Integration, Continuous Delivery and Continuous Optimization. • Understand the limitations and benefits of native consoles and how they support your strategy and operating model. • Avoid being quick to solve multi-cloud complexity by jumping into easy, limited solutions that you need to heavily customize. • Take a holistic view of the estate to avoid future tool integration issues and additional costs down the road. NATIVE VS. NICHE 6 Copyright © 2018 Accenture. All rights reserved
  16. 16. Enhanced cloud security, not as a blocker but as an enabler, is fueled by operating multiple clouds and the rapid release of new services. New policies and controls, a robust audit capability to alert on compliance, and the ability to act are now the norm in the cloud. Threat vectors have also changed—the actions of individuals can impact the security of the environment. Cloud vendors offer “good-enough” free security controls, with the option to pay for specialized controls. The Hyper 3 are advancing security services by incorporating machine learning and artificial intelligence. Copyright © 2018 Accenture. All rights reserved SECURE FROM START 7
  17. 17. IMPLICATIONS FOR CIOS • Standardize the security approach across cloud services for consistency and better economics. Refresh your Security Reference Architecture for the cloud. • Acquire the ability to perform real-time environment scans across your entire cloud estate. Actively alert, and immediately remediate to maintain compliance. Copyright © 2018 Accenture. All rights reserved 7 SECURE FROM START
  18. 18. As Cloud innovation drives complexity, speed is required to deliver to user demands. At the same time, organizations attempt to commoditize providers and add their own private capabilities— thinking these are just as good as the providers’. Enterprises can become locked into proprietary approaches or costly compute models (missing out on the innovation and pace inherent in the cloud model) trying to avoid vendor lock-in. Legacy bias may impact the ability to innovate at speed. Copyright © 2018 Accenture. All rights reserved CLOUD’S PACE OF INNOVATION DRIVES FEAR OF MISSING OUT 8
  19. 19. IMPLICATIONS FOR CIOS • Help govern and manage multiple vendors and seamlessly integrate a variety of platforms with a cloud management platform. • Decide where to be locked-in so it’s both acceptable and beneficial. Some lock-in is inevitable to enjoy Hyper 3 innovation. • API integration with native providers helps leverage the discovery and integration of pre-existing estates and allows the use of constantly emerging new features. Copyright © 2018 Accenture. All rights reserved 8 CLOUD’S PACE OF INNOVATION DRIVES FEAR OF MISSING OUT
  20. 20. We are still very early in the cloud maturity cycle—it’s a nascent market with huge opportunities. Key vendor acquisitions and/or pivots will eliminate or consolidate niche players. New functionally-focused features are expected to enter the market, either standalone or as a bundled product. Strategic acquisitions can resolve key functionality gaps, but also skew roadmaps in favor of one vendor or another. Copyright © 2018 Accenture. All rights reserved GAME OVER. LET THE GAMES BEGIN. 9
  21. 21. IMPLICATIONS FOR CIOS • Competitive intensity in cloud remains high but consolidation is inevitable. Organizations benefit as innovation is available at continually lower cost. • Implement a comprehensive approach across operating model, tooling, and skills to manage risk and yield success. • Navigate a dynamic environment that demands an agile response from technology leaders as they map out their cloud journey. • Don’t try to build your own. Copyright © 2018 Accenture. All rights reserved 9 GAME OVER. LET THE GAMES BEGIN.
  22. 22. Your organization can be ready to take advantage of new cloud opportunities while governing usage, managing costs, and securing your cloud estate. For more information: acp.sales@accenture.com www.accenture.com/us-en/cloud-platform-management WITH THESE 9 FORCES IN MIND, Copyright © 2018 Accenture. All rights reserved
  23. 23. ABOUT ACCENTURE Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com AUTHOR Michael Liebow Global Managing Director, Accenture Cloud Platform This document makes descriptive reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. Copyright © 2018 Accenture. All rights reserved. Accenture, its logo, and High performance. Delivered. are trademarks of Accenture.

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