Digital technology is now so pervasive that it no longer offers the same competitive edge – it’s simply what you need to survive. Get Ready for the New Enterprise Reality with SAP® Technologies and Solutions
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Technology Vision for SAP 2019
1. Get Ready for the New Enterprise Reality with
SAP® Technologies and Solutions
AFTER
DIGITAL,
WHAT’S
NEXT?
2. WELCOME TO THE
POST-DIGITAL WORLD
Digital technology is now so pervasive that it no longer offers the
same competitive edge – it’s simply what you need to survive.
In this “post-digital” world…
• Technologies adapt and tailor themselves to fit every moment
• Products and services are produced and customized with unprecedented
speed and agility
• Human and machine intelligence come together to create
entirely new possibilities
But how do you achieve competitive advantage when digital
is no longer differentiating?
3. ARE YOU READY FOR WHAT’S NEXT?
Accenture’s Technology Vision 2019 revealed technology trends that are
rapidly taking businesses into a post-digital world.
How will SAP solutions and technologies prepare
the enterprise for this new reality?
What this
means for
SAP clients:
Technology
Vision Trend
#4
Invest in
security, trust,
responsibility,
and ethics
SECURE
US TO
SECURE ME
#3
Build a tech-
augmented
workforce
HUMAN+
WORKER
#2
Harness digital
identities and
spend quality
time with
customers
GET TO
KNOW ME
#1
Innovate with
emerging
technologies
DARQ
POWER
4. SAP SOLUTIONS AND TECHNOLOGIES
FOR THE POST-DIGITAL WORLD
Powering the core of so many of today’s leading businesses,
SAP essential components for the post-digital intelligent enterprise:
1. Intelligent Suite―Intelligent and integrated applications support
automated processes and streamline interactions
with customers, employees, and suppliers.
2. Digital Platform―helps enterprises better collect, connect,
and orchestrate data.
3. Intelligent Technologies―helps to extend existing capabilities – and
open up entirely new ones.
5. SAP solutions and technologies for the intelligent enterprise (Source: SAP)
6. It’s about to get DARQ
DARQ =
Distributed ledgers,
Artificial intelligence,
extended Reality and
Quantum computing
#1
Innovate with
emerging technologies
7. What’s the response?
Leverage the combinatorial power of both
core and emerging DARQ technologies
on a trusted platform, such as SAP’s, to
drive the most value from adoption.
Example?
Accenture’s Smart Fleet application:
• Manages vehicle fleets intelligently
through IoT and mobility
• Extended with predictive maintenance –
connected to the SAP S/4HANA core
• Supports extended reality repairs
#1
Innovate with
emerging technologies
8. Harness digital identities and
unleash next-level personalization
In the post-digital era, companies will need to
develop a deeper ongoing relationship with each
individual consumer, one tailored and personalized
to their unique digital identity.
#2
Harness digital identities
and spend quality time
with customers
9. Example?
Connected Commerce
Activate connected growth sources with
ecosystem partners to create new digital
selling models and intelligent omnichannel
customer journeys.
Living Marketing
To deliver cost optimization and value
realization, focus on providing relevancy
with the help of data insights and agile
platforms.
Intelligent Customer Engagement
Transform the customer service
experience to drive sales with innovative
omnichannel experiences, AI-powered
customer engagement, intelligent
predictive services and seamless field
services.
What’s the response?
Elevate the customer experience
(CX) with a digital CX transformation
powered by SAP C/4HANA
and Qualtrics.
#2
Harness digital identities
and spend quality time
with customers
10. Adapting to a very different kind of workplace
The post-digital world is changing employees just as
much as customers. Companies must find new ways
to equip and empower their talent with intelligent
tools, including artificial intelligence.
#3
Build a tech-augmented
workforce
11. What’s the response?
Activate the future workforce with
Accenture’s Intelligent Talent and HR
solution, building on the people
engagement dimension of SAP’s
intelligent suite.
Example?
Accenture’s HERBOT application uses
conversational AI and machine learning to
revolutionize employee interactions with
SAP HR systems.
#3
Build a tech-augmented
workforce
12. It’s time to think ecosystem-wide
The explosion in ecosystem connections in the post-
digital era means it’s no longer enough to just protect
your own business – you need to be protecting the
entire ecosystem, while also ensuring transparent
and responsible data use.
#4
Invest in security, trust,
responsibility, and ethics
13. Example?
Vulnerability Management
Integrate vulnerability management in
your security management practices to
deter even the most sophisticated of
attacks. Protect all digital surfaces.
Data Privacy Management
Implement a proactive approach to
collection, use, and retention of data to
comply with regulation and prevent data
breaches.
Security in your
SAP S/4HANA Roadmap
Don’t let security become a burden for
end-users. Use a simplified, integrated
approach with user-oriented apps to
involve every user of your organization in
your compliance process.
What’s the response?
Rethink trust and security for today by
protecting not only your own business,
but your entire ecosystem, with SAP’s
security solutions.
#4
Invest in security, trust,
responsibility, and ethics