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Axiell development-overview-2015-adlib-user-meeting
- 1. Adlib User Group Meeting, 30 April 2015 AXIELL DEVELOPMENT STRATEGY
- 2. AXIELL| Adlib User Group Meeting 30 April 2015 Company Structure Axiell
- 3. AXIELL| Adlib User Group Meeting 30 April 2015 Respect Teamwork Innovation Dedication Joy & Success • Engage our staff – Create additional career opportunities – Share successes – New technologies – Relocations • Nurture existing clients through transition – Delivery of new multi-product technology – Multi-product events – Better support 2015 Integration goals
- 4. AXIELL| Adlib User Group Meeting 30 April 2015 2014 The Year in Review
- 5. AXIELL| Adlib User Group Meeting 30 April 2015 Clover web development • Development team have been hard at work • Various components created • Customer engagement sessions conducted • UX company employed for interface design • More customer evaluation sessions • Requirements list has expanded • New projects won that will require web interface(s) • Implemented a live site using Clover components
- 6. AXIELL| Adlib User Group Meeting 30 April 2015 Clover challenges • Company and staff challenges / changes • Communication internally • Communication externally • Timelines • Risks
- 7. AXIELL| Adlib User Group Meeting 30 April 2015 And Three became four
- 8. AXIELL| Adlib User Group Meeting 30 April 2015 And Clover changed from a single application to a whole platform
- 9. AXIELL| Adlib User Group Meeting 30 April 2015 WHAT IS OUR STRATEGY? A technology platform that provides new and innovative tools to our users • More than just a web interface • Create better connections across the 4 products • Ongoing enhancements of existing products • New tools and applications • Shared knowledge across product specialists
- 10. AXIELL| Adlib User Group Meeting 30 April 2015 AVAILABLE TECHNOLOGIES • Web based data entry • iBeacon support (Collection Cloud app) • GIS and mapping • Chronozoom • Tracker and handheld location management • Pest Management • Rapid Data Entry • Enhanced Digital Asset Management • Interactives and apps
- 11. AXIELL| Adlib User Group Meeting 30 April 2015 HOW DO WE GET THERE? Build a common API for all of our Axiell ALM systems Create multiple (web) platforms driven by the API Layer the (web) platform on top of existing systems Plan for gradual rollout of modules which utilise the web platform Use a flexible design philosophy
- 12. AXIELL| Adlib User Group Meeting 30 April 2015 WHAT ARE THE COSTS? Our aim is to not charge you twice • Support and maintenance • A standard web interface is not a new application • Optional tools may incur some costs, eg. iBeacons, DAMS
- 13. AXIELL| Adlib User Group Meeting 30 April 2015 AXIELL’S COMMITMENT • Investment into Products and Concepts • Increase the research (r) in R&D • Continued investment into user events • Improve support by being closer to the customer • Ongoing developments across all 4 products
- 14. AXIELL| Adlib User Group Meeting 30 April 2015 The Number 1 in Collections Management Technology
Editor's Notes
- Our development strategy has had some changes in the past 12 months and it is my aim to give you a bit of background into how we got to where we are and where we are heading.
- 12 months ago an announcement of Clover was made at a joint meeting in London to Adlib, CALM and Mimsy users. They were introduced to Joel and Mats from Axiell Group We promised some ambitious development targets And some things changed
- The development team were tasked with creating a whole new application Components were created and overseen by Andrea and Bert Whilst this was happening we instigated some customer engagement sessions and workshops so we could find out what users wanted – lead by Gayle We then wrote a brief and appointed a UX company for interface design, to put the softer touches on the application and to help us make the right decisions. BVO2 did some more evaluations and we continued to do more workshops and fed this into the development The components list and requirements grew, Clover was getting bigger and more feature rich – but this wasn’t seen as a bad thing Other museums liked what they saw and they chose Axiell on the basis of this We implemented a live version in the Netherlands – University of Amsterdam Theatre Collection
- The company had some changes and we were only just getting to know how to work together. Some staff turnover didn’t help but we employed again and reassigned other staff in the interim. Communication within the company wasn’t always the best and we were all learning the reporting required of a larger company. This is a learning curve still and a challenge we are addressing. Communication to you our customers, people worried when they didn’t hear anything. As a company we need to be better at this but we making this a priority Timelines were ambitious but the scope changed (for the good) we just need to acknowledge that. I don’t think we could have foreseen the changes in 2014. Risks – We had seen some issues with our competitors being unable to deliver to the expectation of the customer. There were risks that customers would leave if the new version didn’t have their special feature that they relied on. We had to take this into consideration.
- In 2014 Calm, Adlib and Selago combined for a full year for the first time KE was added from 1 April This was a big change and affected the Clover project, how to deal with these Aussies selling EMus Axiell now had greater than 50% market share but we couldn’t forget about Clover
- Clover Becomes a project to create web technologies for all four products. Aim is to create a collections management infrastructure that delivers to our customers needs. We also want to open this up to more developers within the company. We embraced the increase in scope and acknowledged the innovative tools and experience that were already available within the newly combined company.
- Much lower risk strategy that will deliver results faster
- For those that pay support and maintenance we want to recognise this investment and not double charge you. We see a standard web interface as being an alternative way of entering data into your system not a new application - Our aim is to make the web application as accessible to our customers as possible. Optional tools may incur some costs, eg. iBeacons, DAMS
- 35 countries 3000+ customers 18 offices 690 million items 25% of revenue within Axiell is from the ALM side of the business – it is really, really important to them (us).