• What is causing the change and how it affects organization hierarchy and talent? • How Smart HR Tech, Digital Intelligence Assistant, & Real-time Feedback influence the HR practices? • What is the future of HR in 2020?

1. How HR Tech will
affect the HR
Department in 2020

2. About Me
• Co-founder of The Resource Group, a boutique
agency that specializes in HR and grant consultancy
for SMEs.
• Over 15 years of entrepreneur experience in HR over
5 companies.
• Co-author to career guide book – ‘Everything You
Wish To Ask a Headhunter’
• HR Entrepreneur of the Year in 2013
• HR Tech Blogger at adriantan.com.sg.

3. While the history of HR is long and varied, changes in technology and
globalization have forced organizations to rethink how they function in the
new business environment.

4. How the HR Software Market Has Evolved

5. What is causing
the change?

6. 1. Organizations are
changing

9. 2. Talent sources are getting
more scares

13. 3. Proliferation of AI,
Machine Learning

16. JP Morgan Legal Contracts Review AI of a
year’s worth of contracts
By Humans
• 360,000 professional hours
By AI
• 2.85 seconds
Source: https://futurism.com/an-ai-completed-360000-hours-of-finance-work-in-just-seconds/

17. 4. Productivity is waning

19. Singapore

20. How the HR Software Market Has Evolved

21. 3 major areas of impact

22. 1. Artificial
Intelligence

28. 2. Digital Sidekick

33. 3. Real-time
feedback

37. HR in 2020

38. 1. Beyond automation -> Productivity

39. 2. Brace for suite of
solutions, rather than an
all-in-one platform

40. 3. Performance
management will
no longer with an
annual affair

41. 4. Embracing feedback
for a better workplace

42. 5. Never-ending war for
talents calls for better
fighting machines that
operates in a talent
driven market

43. 6. Replacing “gut-feel”
with data (analytics)

44. What to do as
HR in 2020?
EXPERIMENT BE COMFORTABLE
WITH DIGITAL
TECHNOLOGY
SEEK OUT INSTEAD
OF WAITING FOR
THINGS TO ARRIVE

45. adriantan.com.sg

47. How HR Tech will
affect the HR
Department in 2020