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"LINEAMIENTOS ESTRATÉGICOS PARA LA
COMUNICACIÓN GLOBAL EFECTIVA DE MI
MARCA"
P A R T I C I P A N T E : L C D A . A N A G A B R I E L A G O N Z Á L E
ESTRATEGIA GLOBAL
U N A E S T R A T E G I A G L O B A L E M P R E S A R I A L ,
I M P L I C A L A P A R T I C I P A C I Ó N E N E L
M E R C A D O M U N D I A L Y S E F U N D A M E N T A E N
T R E S C O M P O N E N T E S :
1 ) D E S A R R O L L O D E U N A E S T R A T E G I A
C L A V E Q U E C O N S T I T U Y A U N A V E N T A J A
C O M P E T I T I V A S O S T E N I B L E .
2 ) L A I N T E R N A C I O N A L I Z A C I Ó N D E L A
E S T R A T E G I A C L A V E A T R A V É S D E L A
E X P A N S I Ó N D E L A S A C T I V I D A D E S
I N T E R N A C I O N A L E S Y S U A D A P T A C I Ó N
A N T E S D E I N T E N T A R U N A E S T R A T E G I A
G L O B A L .
3 ) I M P L E M E N T A C I Ó N D E L A E S T R A T E G I A
G L O B A L A N I V E L I N T E R N A C I O N A L
I N T E G R A N D O L A E S T R A T E G I A P O R P A Í S E S
COMUNICACIÓN GLOBAL
“ L A C O M U N I C A C I Ó N G L O B A L P O N E D E
M A N I F I E S T O L A R E L A C I Ó N D I A L É C T I C A
E N T R E L O E X T E R N O Y L O I N T E R N O D E L
D I S C U R S O ” . L S C H V A R S T E I N
L A C O M U N I C A C I Ó N G L O B A L E S L A
H A B I L I D A D D E P R O V E E R I N F O R M A C I Ó N
D E A C C E S O A T R A V É S D E C U L T U R A S
U T I L I Z A N D O E L H A B L A , L A E S C U C H A O L A
E S C R I T U R A Y L A L E C T U R A . L A S
H A B I L I D A D E S D E C O M U N I C A C I Ó N G L O B A L
S O N P A R T I C U L A R M E N T E I M P O R T A N T E S E N
E L A M B I E N T E D E L O S N E G O C I O S , D O N D E
L A S B A R R E R A S C U L T U R A L E S Y D E I D I O M A
P U E D E N I M P A C T A R L A E F I C I E N C I A .
COMUNICACIÓN DE LA MARCA
L A C O M U N I C A C I Ó N D E M A R C A D E B E R Í A D E F I N I R
L A S C O M U N I C A C I O N E S Q U E I N C I D E N S O B R E L A
P E R C E P C I Ó N Y V A L O R A C I Ó N D E A S P E C T O S
S I G N I F I C A T I V O S D E L A M A R C A , P O R E N C I M A O A
D I F E R E N C I A D E L A S C O M U N I C A C I O N E S Q U E
I N C I D E N O S E E N F O C A N A C O N T E N I D O S D E
P R O D U C T O , D E Í N D O L E M A S O B J E T I V A Y
T R A N S A C C I O N A L . L A C O M U N I C A C I Ó N D E M A R C A
S E R Í A A S Í L A R E F E R I D A A I N T A N G I B L E S O
A S P E C T O S A B S T R A C T O S . S I N E M B A R G O D E U N
M O D O M A S E X A C T O , T O D A C O M U N I C A C I Ó N E S D E
M A R C A S I C O N S T R U Y E U N A D U R A D E R A Y
S I G N I F I C A T I V A V A L O R A C I Ó N , S E A A T R A V É S D E
I N C I D I R S O B R E P R O D U C T O S T A N G I B L E S O A
T R A V É S D E P R O Y E C T A R V A L O R E S D E Í N D O L E
M A S I N T A N G I B L E .
¿POR QUE UNA ESTRATEGIA DE COMUNICACIÓN?
L A C O M U N I C A C I Ó N C O R P O R A T I V A E S U N A E S T R A T E G I A
E S E N C I A L P A R A L A S E M P R E S A S . S U O B J E T I V O E S H A C E R
Q U E L A M A R C A O B T E N G A E L O B J E T I V O D E S E A D O . E N
E S T E S E N T I D O , L A E S T R A T E G I A D E C O M U N I C A C I Ó N N O E S
M A S Q U E U N A N Á L I S I S D E L A S N E C E S I D A D E S
C O M U N I C A T I V A S D E L A E M P R E S A , D E L P R O D U C T O O D E
L A M A R C A . Y U N A S E R I E D E P R O P U E S T A S S I S T E M Á T I C A S
P A R A C U M P L I R E S T O S O B J E T I V O S . E L I N T E R N E T T A M B I É N
A Y U D A A C U B R I R E S T O S O B J E T I V O S D E M A N E R A
E S T R A T É G I C A Y A M P L I A D A , A B A R C A N D O G R A N C A N T I D A D
D E T E R R I T O R I O S Y S E G M E N T O S E N D I F E R E N T E S .
ELEMENTOS PARA DEFINIR UNA ESTRATEGIA DE
COMUNICACIÓN
P A R A D E F I N I R L A E S T R A T E G I A D E C O M U N I C A C I Ó N
C O N V I E N E D E F I N I R V A R I O S A S P E C T O S Q U E A Y U D E N A
M I N I M I Z A R C O S T O S Y A L O G R A R L O S O B J E T I V O S
 E N F O Q U E D E L A C O M U N I C A C I Ó N :
L A C O M U N I C A C I Ó N D E N T R O D E L A E M P R E S A D E B E E S T A R
C L A R A M E N T E D E F I N I D A C O N U N M E N S A J E C Ó N S O N O
A D E C U A D O A L A E S T R A T E G I A D E M E R C A D E O .
 C R E A C I Ó N D E U N L O G O T I P O :
U N L O G O T I P O , C O M Ú N M E N T E L L A M A D O L O G O , E S U N
D I B U J O Q U E S I R V E P A R A I D E N T I F I C A R D E M A N E R A Ú N I C A
A L A E M P R E S A .
ELEMENTOS PARA DEFINIR UNA ESTRATEGIA DE
COMUNICACIÓN
D E F I N I C I Ó N D E L A C A M P A Ñ A P U B L I C I T A R I A :
E S T A I N C L U Y E C U A T R O E L E M E N T O S C L A V E S :
 P O S I C I O N A M I E N T O C O M E R C I A L :
L U G A R D E U N A M A R C A O P R O D U C T O C O M E R C I A L C O N
R E L A C I Ó N A S U S C O M P E T I D O R E S
 L E M A P U B L I C I T A R I O :
H E R R A M I E N T A C O M E R C I A L Q U E E N T R A E N E L P R O C E S O
D E P R O M O C I Ó N D E U N P R O D U C T O O S E R V I C I O .
 T R A N S M I S I Ó N D E I N F O R M A C I Ó N :
T R A N S M I S I Ó N D E I N F O R M A C I Ó N A L E X T E R I O R D E L A
E M P R E S A T A N T O P A R A P R O M O C I O N A R C O M O P A R A
O B T E N E R F O N D O S .
 M E D I O S D E C O M U N I C A C I Ó N S O C I A L :
E S T O S M E D I O S S O C I A L E S A Y U D A N A L A E M P R E S A A
L L E G A R A M A S L U G A R E S Y A M A Y O R E S S E G M E N T O S D E
M E R C A D O .

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Exposicion lineamientos para una comunicacion efectiva de la marca

  • 1. "LINEAMIENTOS ESTRATÉGICOS PARA LA COMUNICACIÓN GLOBAL EFECTIVA DE MI MARCA" P A R T I C I P A N T E : L C D A . A N A G A B R I E L A G O N Z Á L E
  • 2. ESTRATEGIA GLOBAL U N A E S T R A T E G I A G L O B A L E M P R E S A R I A L , I M P L I C A L A P A R T I C I P A C I Ó N E N E L M E R C A D O M U N D I A L Y S E F U N D A M E N T A E N T R E S C O M P O N E N T E S : 1 ) D E S A R R O L L O D E U N A E S T R A T E G I A C L A V E Q U E C O N S T I T U Y A U N A V E N T A J A C O M P E T I T I V A S O S T E N I B L E . 2 ) L A I N T E R N A C I O N A L I Z A C I Ó N D E L A E S T R A T E G I A C L A V E A T R A V É S D E L A E X P A N S I Ó N D E L A S A C T I V I D A D E S I N T E R N A C I O N A L E S Y S U A D A P T A C I Ó N A N T E S D E I N T E N T A R U N A E S T R A T E G I A G L O B A L . 3 ) I M P L E M E N T A C I Ó N D E L A E S T R A T E G I A G L O B A L A N I V E L I N T E R N A C I O N A L I N T E G R A N D O L A E S T R A T E G I A P O R P A Í S E S
  • 3. COMUNICACIÓN GLOBAL “ L A C O M U N I C A C I Ó N G L O B A L P O N E D E M A N I F I E S T O L A R E L A C I Ó N D I A L É C T I C A E N T R E L O E X T E R N O Y L O I N T E R N O D E L D I S C U R S O ” . L S C H V A R S T E I N L A C O M U N I C A C I Ó N G L O B A L E S L A H A B I L I D A D D E P R O V E E R I N F O R M A C I Ó N D E A C C E S O A T R A V É S D E C U L T U R A S U T I L I Z A N D O E L H A B L A , L A E S C U C H A O L A E S C R I T U R A Y L A L E C T U R A . L A S H A B I L I D A D E S D E C O M U N I C A C I Ó N G L O B A L S O N P A R T I C U L A R M E N T E I M P O R T A N T E S E N E L A M B I E N T E D E L O S N E G O C I O S , D O N D E L A S B A R R E R A S C U L T U R A L E S Y D E I D I O M A P U E D E N I M P A C T A R L A E F I C I E N C I A .
  • 4. COMUNICACIÓN DE LA MARCA L A C O M U N I C A C I Ó N D E M A R C A D E B E R Í A D E F I N I R L A S C O M U N I C A C I O N E S Q U E I N C I D E N S O B R E L A P E R C E P C I Ó N Y V A L O R A C I Ó N D E A S P E C T O S S I G N I F I C A T I V O S D E L A M A R C A , P O R E N C I M A O A D I F E R E N C I A D E L A S C O M U N I C A C I O N E S Q U E I N C I D E N O S E E N F O C A N A C O N T E N I D O S D E P R O D U C T O , D E Í N D O L E M A S O B J E T I V A Y T R A N S A C C I O N A L . L A C O M U N I C A C I Ó N D E M A R C A S E R Í A A S Í L A R E F E R I D A A I N T A N G I B L E S O A S P E C T O S A B S T R A C T O S . S I N E M B A R G O D E U N M O D O M A S E X A C T O , T O D A C O M U N I C A C I Ó N E S D E M A R C A S I C O N S T R U Y E U N A D U R A D E R A Y S I G N I F I C A T I V A V A L O R A C I Ó N , S E A A T R A V É S D E I N C I D I R S O B R E P R O D U C T O S T A N G I B L E S O A T R A V É S D E P R O Y E C T A R V A L O R E S D E Í N D O L E M A S I N T A N G I B L E .
  • 5. ¿POR QUE UNA ESTRATEGIA DE COMUNICACIÓN? L A C O M U N I C A C I Ó N C O R P O R A T I V A E S U N A E S T R A T E G I A E S E N C I A L P A R A L A S E M P R E S A S . S U O B J E T I V O E S H A C E R Q U E L A M A R C A O B T E N G A E L O B J E T I V O D E S E A D O . E N E S T E S E N T I D O , L A E S T R A T E G I A D E C O M U N I C A C I Ó N N O E S M A S Q U E U N A N Á L I S I S D E L A S N E C E S I D A D E S C O M U N I C A T I V A S D E L A E M P R E S A , D E L P R O D U C T O O D E L A M A R C A . Y U N A S E R I E D E P R O P U E S T A S S I S T E M Á T I C A S P A R A C U M P L I R E S T O S O B J E T I V O S . E L I N T E R N E T T A M B I É N A Y U D A A C U B R I R E S T O S O B J E T I V O S D E M A N E R A E S T R A T É G I C A Y A M P L I A D A , A B A R C A N D O G R A N C A N T I D A D D E T E R R I T O R I O S Y S E G M E N T O S E N D I F E R E N T E S .
  • 6. ELEMENTOS PARA DEFINIR UNA ESTRATEGIA DE COMUNICACIÓN P A R A D E F I N I R L A E S T R A T E G I A D E C O M U N I C A C I Ó N C O N V I E N E D E F I N I R V A R I O S A S P E C T O S Q U E A Y U D E N A M I N I M I Z A R C O S T O S Y A L O G R A R L O S O B J E T I V O S  E N F O Q U E D E L A C O M U N I C A C I Ó N : L A C O M U N I C A C I Ó N D E N T R O D E L A E M P R E S A D E B E E S T A R C L A R A M E N T E D E F I N I D A C O N U N M E N S A J E C Ó N S O N O A D E C U A D O A L A E S T R A T E G I A D E M E R C A D E O .  C R E A C I Ó N D E U N L O G O T I P O : U N L O G O T I P O , C O M Ú N M E N T E L L A M A D O L O G O , E S U N D I B U J O Q U E S I R V E P A R A I D E N T I F I C A R D E M A N E R A Ú N I C A A L A E M P R E S A .
  • 7. ELEMENTOS PARA DEFINIR UNA ESTRATEGIA DE COMUNICACIÓN D E F I N I C I Ó N D E L A C A M P A Ñ A P U B L I C I T A R I A : E S T A I N C L U Y E C U A T R O E L E M E N T O S C L A V E S :  P O S I C I O N A M I E N T O C O M E R C I A L : L U G A R D E U N A M A R C A O P R O D U C T O C O M E R C I A L C O N R E L A C I Ó N A S U S C O M P E T I D O R E S  L E M A P U B L I C I T A R I O : H E R R A M I E N T A C O M E R C I A L Q U E E N T R A E N E L P R O C E S O D E P R O M O C I Ó N D E U N P R O D U C T O O S E R V I C I O .  T R A N S M I S I Ó N D E I N F O R M A C I Ó N : T R A N S M I S I Ó N D E I N F O R M A C I Ó N A L E X T E R I O R D E L A E M P R E S A T A N T O P A R A P R O M O C I O N A R C O M O P A R A O B T E N E R F O N D O S .  M E D I O S D E C O M U N I C A C I Ó N S O C I A L : E S T O S M E D I O S S O C I A L E S A Y U D A N A L A E M P R E S A A L L E G A R A M A S L U G A R E S Y A M A Y O R E S S E G M E N T O S D E M E R C A D O .