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INVESTOR DA
Y

29 September
2011

Ageas Update
Bart De Smet

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Chief Executive Officer

0
Agenda





Ageas’s response to current
challenges for the Insurance sector



Ageas can build starting from strong
underlying financials



Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Main achievements since 2009

Focus on Asia : a region gradually
gaining importance for Ageas

1
Ageas presented the following conclusions in September 09
A solid international insurer with strong partnerships in Europe and Asia…
Source :
Investor Day
25/09/09

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11
9/25/2009 I page 2

2
Fortis became Ageas
A new era & an entirely changed identity

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

3
A sound insurance group
A positive track record since 2009 despite the turbulent markets
Growing Premium levels

Solid Insurance results

In EUR bn

Improved Combined ratio

In EUR mio

15.8
H2
7.9

H1
7.9
FY 09

17.9

505

H2
8.3

H2
215

H1
9.6

9.0

391
H2
98

H1
290

261

103.8%

107.3%

101.2%

FY 09

FY 10

H1 11

150*

H1
294

111

FY 10

H1 11

Strong Insurance solvency

FY 09

FY 10

H1 11

* impairment on Greek bonds

RoE still below target

Sound Life operating cost ratios

0.59%
9.5%

234%

227%

207%

FY 09

FY 10

H1 11

6.5%

FY 09

FY 10

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

0.53%

0.50%

FY 09

FY 10

H1 11

8.1%

H1 11

4
Substantial progress made in streamlining the insurance portfolio
Combined with selective expansion & strengthening partnerships
S
T
R
E
A
M
L
I
N
E

S
T
R
E
N
G
H
T
E
N

06/10/09 :
Sale Luxembourg
Non-Life to
La Bâloise

28/10/09 :
Discontinuation
Russian Insurance
activities

11/09/09 : Tesco &
Fortis announce NonLife partnership

26/07/10 :
Announcement sale
Turkish Life
Insurance activities

09/11/09 : Ageas,
KasikornBank & Muang
Thai forge stronger ties
(Thailand)

17/09/09 : Ageas & BNP Paribas
Assurance into a Non-Life strategic
partnership in Italy; acquisition majority
stake in UBI Assicurazioni

16/09/10 :
Announcement sale
Ukrainian Life
Insurance activities

08/06/11 : Ageas, BNP
18/02/11 : Ageas enters
Paribas Cardif & BGL BNP
Turkish Non-Life market;
acquisition 31% in Aksigorta Paribas conclude
Luxembourg Life partnership

02/07/10 : Acquisition Kwik Fit
Insurance Services,
consolidating Personal Lines
intermediary market position

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

23/06/11 :
Transfer reinsurance
liabilities Intreinco
to Swiss Re

24/03/11 : Acquisition Castle
Cover, strenghtening market
position in over 50s market

5
Total net investments in Insurance business of EUR 620 mio
Main investments in Non-Life & Distribution activities
EUR (620) mio

 EUR 39 mio divestments Ukraine, Luxembourg, Turkey Life
 EUR (64) mio Non-Life partnership Italy
 EUR (155) mio acquisition 31%-stake Aksigorta Turkey



CEU

 EUR (124) mio Non-Life partnership Tesco
 EUR (260) mio acquisition Kwik-Fit Insurance Services
 EUR (63) mio acquisition Castle Cover



EUR (447) mio



UK

EUR 22 mio partial sale stake Thailand & capital injections
EUR (14) mio India

EUR (181) mio

Asia
EUR 8 mio

 Nearly 2/3 invested amount into strenghtening existing businesses/countries
 Focus on Non-Life & cash generative fee business

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

6
UK business is delivering significant scale change
Another league player following recent acquisitions & organic growth
Non-Life inflow

Retail distribution revenues
Estimated Tesco GWP:
GBP 500 mio

250
In GBP mio

In GBP mio

1,500
1,200

CAGR : +11.1%
900

200

CAGR : +18.2%

150

600

100

300

50

0

0

2005

8,000

2006

2007

2008

2009

2010

2010*

2005

2006

600
(GBP mio)**

2nd largest car insurer

7,000
(000)**

2009 Revenue KFIS:
GBP 89 mio

6,000
5,000
4,000

2007

2008

2009

2010

2010*

4th largest Personal Lines
intermediary

500
400
300

3,000

200

2,000
100

1,000
0

G
ile
s
En
ds
le
R
ig
h
K
H
ar
ris
on
H
as
tin
gs
Br
ig
ht
si
de

L
Ag
ea
s
C
ap
i ta

BG

om
as
Sw
in
to
n

Ac
r

FU
N

C
IS
Pr
ov
id
en
t

A
AX

R
SA

Av
iv
a

Es
LV
ur
e
/H
ig
hw
ay

Ag
ea
s

R

BS

0

* 2010 figures restated for Kwik Fit / Tesco included for FY period
** 2009 data

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

7
Aksigorta: new partnership in attractive growth market
Actions taken to unlock the value potential
Strong growth realized in H1 11

Ageas – Aksigorta program to unlock
potential: 3 workstreams already launched

 n°4 Non-Life insurer with 9% market share
 GWP growth outperforming Turkish Non-Life market

growth (20%)

GWP strongly up in H1 11

TRL mio

+32%

More inflow through AkBank
TRL mio

606
55

460

H1 10

H1 11

+43%

H1 10

78

 Agency workstream: “Profit Optimization Project”

 First realisation: New agency commission
system in place, geared towards profitability
instead of pure volume generation
 Master plan for Board approval on 12 Oct 11
 Bancassurance workstream

H1 11

 New commercial support system (mirroring
bank set-up) being set up
 Master plan to be final by Nov 11

Governance structure in place
 Board representation: CEO, 3 Ageas appointees, 4

Sabanci appointees
 Importing Ageas’ expertise:


Deputy CEO, responsible for Claims, IT and Strategic
Planning



Chief Risk Manager



Ageas experts from all regions in every workstream

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

 Claims workstream

 New target operating model being developed
 Master plan to be final by mid Dec 11
=> Start of implementation as of Q4 11
 Next workstream to be launched: Motor

 Focus will be on (1) Fraud detection and (2)
Segmentation
8
The renewed dividend policy of September 09 put in practice
A stable dividend paid over 2009 & 2010
New dividend policy published in September 09
 Intention to pay a regular dividend based on the net
profit of the insurance activities
 Targeting a pay-out ratio of 40-50%
 On an annual base
 Cash dividend

Dividend paid in 2009 & 2010 of EUR 0.08/share
 A payout ratio of approximately 50%
 Corresponding to a dividend yield of 3.5% - 4% (based
on share price at date of announcement), a dividend
yield of around 7% (based on current share price)

In addition, a share buy-back programme was
announced in August 11
 Up to EUR 250 mio of its outstanding common stock
 Program started as of 24 August and runs until 23
February 2012
 As per 23 September, Ageas acquired 58 mio shares for
a total amount of EUR 74.7 mio

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

9
General Account: good grasp of outstanding legacy issues
Timing and (financial) outcome remains hard to estimate….


Administrative, criminal and civil proceedings/investigations in Belgium and the Netherlands
against Ageas and certain former directors/executives



The litigations concern :
 The September/October 2008 transactions: i.e. the sale of the Belgian banking
activities & of the Dutch insurance and banking activities
 Alleged miscommunication/mismanagement by Fortis in connection with certain financial
events and transactions in 2007- 2008
 Specific hybrid financial instruments : FRESH, MCS, FCC, Fortis Tier 1
 Litigation initiated by Ageas against ABN AMRO & Dutch State



In most legal proceedings still at the stage of first instance



Except for criminal and administrative procedures, all legal proceedings are
initiated by (former) shareholders or by associations (such as Deminor or VEB)
or by specifically created groups (e.g. Stichting FortisEffect)

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

10
Ageas does not expect new major litigation issues to rise

June 09

June 10

May 11

Receipt report Belgian
experts (Van
Gerven/Horsmans)

Receipt report Dutch experts
(Ondernemingskamer)

- Claim dismissed of VEB/Deminor and
FortisEffect by Amsterdam Court
- Rotterdam court confirmed fine AFM I:
appeal filed

May 10

February 11

US class action
dismissed

Claim re FRESH hybrid
instrument dismissed by
Brussels Court

June 09

Sep- Dec 10

May 11

August 11

Ageas claims
compensation with
respect to “FCC
preferred shares” from
Fortis Bank NL

Ageas starts legal procedure
against Dutch State & ABN
AMRO to obtain compensation in
return for conversion of
Mandatory Convertible Securities
(MCS) into Ageas’ shares

Ageas asked to meet
obligations with respect to
acquisiton EUR 1 bn Fortis
Tier 1 Debt Securities

NBB approves exchange of
uncalled Fortis Bank SA/NV
Debt Securities for cash by
Ageas



Initiated by Ageas

Actions against Ageas

Judgments rendered up to now are mostly favorable to Ageas’s position

To be expected before end 2011:


Report Belgian experts appointed at request of Deminor



Judgment of Ondernemingskamer re mismanagement



Judgment Rotterdam court re fine AFM II

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

11
Clarity gained on valuation legacy issues
Volatility remains but partially offsetting; Sum of the averages +/- EUR 1bn
Call option on BNP Paribas shares

RPN(i)

In EUR mio

In EUR mio

Q4 09

Average 647

759

Q2 10

609

611

Q4 10

Q1 11

(465)

Q2 11

(340)

(442)

694

Q3 10

(496)

(316)

836

581

Q1 10

(583)
(722)

436

Average (481)
Q4 09

Q1 10

Q2 10

Q3 10

Q4 10

Q1 11

Q2 11

RPI

Sum of legacies +/- EUR 1bn

In EUR mio

In EUR mio
108

Average 876
505
(271)
1,027
760

760

Q4 09

Q1 10

840

Q2 10

Q3 10

933

913

899

Q4 10

Q1 11

Q2 11

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

(290)
(275)

208

1,025

1,010

Q4 09

Q2 11

12
Agenda





Ageas’s response to current
challenges for the Insurance
sector



Ageas can build starting from strong
underlying financials



Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Main achievements since 2009

Focus on Asia : a region gradually
gaining importance for Ageas

13
Recent developments in the insurance market
Insurers need to deal with more regulation & volatile financial markets
Customers


Strong preference for guaranteed products

Distribution


New banking regulation on liquidity puts pressure on distribution of insurance savings products
through banks in Europe

Regulation:


New regulation comprise heavy administrative burden on insurance companies



New regulation incentivizes de-risking of assets at a time when risk-free yields are extremely low



Increased focus on risk business (Life and Non-Life) and fee business in mature
markets in Europe



Lower capital consumption in mature markets allow for funding of continued
growth in emerging markets

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

14
Ageas’s key priorities going forward
Insurance :


Find the right balance between yield and risk in a very uncertain environment
 Further diversify asset mix:
-

Reduce concentration risk in certain sovereigns

-

Increase position in non-sovereign fixed income

 Level of guarantee that is beneficiary for both customers and insurer


Improve underwriting results in Non-Life



Continued focus on multi-distribution



Bring Return on Equity Insurance above 11%

General Account : Pro-active approach in legacy issues to :


Extract value from assets and free up capital



Reduce volatility of the General Account

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

15
Key priorities by segment
Focus on integration new activities & optimizing performance
Belgium

UK



Gradually implement target Strategic
Asset allocation



Fully integrate Castle Cover and KFFS
acquisitions



Improve underwriting results in Workmen’s
compensation





Cost control

Bring underwriting results Household in line
with strongly improved combined ratio in
Motor



Full roll-out of Tesco



Diversify distribution in Protection

Continental Europe




Adjust business mix within macro
economic challenges in Portugal
Complete the full three-way merger in
Luxembourg



Further improve combined ratio in Italy



Continue with controlled growth trajectory



New regulation for distribution through
banks in China



Seek for diversification distribution in Hong
Kong



Consider entry of new country to leverage
existing expertise

Realize profitable growth in Turkey



Asia

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

16
… Ageas set forward in 2009 a strict capital use program
Adopting a strict capital allocation methodology
Source :
Investor Day
25/09/09

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11
9/25/2009 I page 17

17
Balanced use of cash
Cash generation sufficient to fund growth in emerging markets & dividend
May 2009 - September 2011:
A similar amount of app. EUR 600 - 650 mio has been spend on each of the 3
alternative uses of cash
1.Invest in Businesses
 Since May 2009: EUR 620 mio net invested in Insurance business
2.Return to shareholders
 Dividend : EUR 385 mio paid over 2009 & 2010
 Share buy-back : Announcement in August 2011 of a EUR 250 mio buy-back program
3.Return to debtholders
 EMTN program : EUR 626 mio bought back; EUR 341 mio remains outstanding

Going forward :
Insurance


Lower growth in capital intense savings business
Increased proportion of Non-Life and Fee related business
allows to fund continued growth in emerging Asian markets
& to pay an annual cash dividend of 40 to 50% of Insurance profits

General Account


Further deployment of net excess cash will depend on evolution of uncertain environment and
risk adjusted returns that can be achieved via 3 options available

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

18
Agenda





Ageas’s response to current
challenges for the Insurance sector



Ageas can build starting from
strong underlying financials



Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Main achievements since 2009

Focus on Asia : a region gradually
gaining importance for Ageas

19
Solid underlying profit levels across all segments
A trend towards more stable profit streams
Belgium

Life

Non-Life

In EUR mio

126

Total

Normalised net profit
Non-recurring items

67
Average 63

Reported net profit

59

Q1 11

Average 15 15
15

13

H1 11

Q1 11

Q2 11

29

14

118
Q2 11

Average 78

82
82

13
16
1

131

72
24

H1 11

Q1 11

(59)

UK

73

118

8

67

155

Q2 11

H1 11

(58)

Life & Other

Non-Life

Total

42

In EUR mio
Normalised net profit
Non-recurring items

12

Reported net profit

Average 16 14

Average 5

7
Q1 11

18

3

12

10

21

21

18

30
21

20
9

3
Q2 11

Average 21

12

10

7

12

32

2
H1 11

Q1 11

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Q2 11

H1 11

Q1 11

Q2 11

H1 11

20
Solid underlying profit levels across all segments (ct’d)
A trend towards more stable profit streams
Continental Europe Life
In EUR mio

Non-Life

34

30
17

Average 15
17

Q1 11

Total

Normalised net profit
Non-recurring items

13

30

30
Q2 11

Average 17

Reported net profit

1

Average 2
H1 11

Q1 11

3

H1 11

Life

Q1 11

In EUR mio

Non-Life

45

30

30
4

(17)

Asia

16

4

Q2 11

18

4

3

18

Q2 11
(14)

Total

H1 11

50

Normalised net profit
Non-recurring items

Average 23

23

23

22

45

22

Average 2
Q1 11

Q2 11

H1 11

Average 25

Reported net profit

4
7
(3)
Q1 11

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

1
Q2 11

5
1

8
(3)
H1 11

27

30

(3)
Q1 11

23

53

23

Q2 11

(3)
H1 11

21
The concept ‘Discretionary capital’ as an indicator for strategic
flexibility was introduced in September 2009
2 important reasons :


Regulatory capital included illiquid assets



Level of cash did not take into account contingent assets (such as the EUR 1 bn FBB Tier )

Purpose :


Indicator for potential future cash position

Current situation :


Liabilities have been crystallized



Cash position is equal to discretionary capital


As Tier 1 Fortis Bank and Royal Park Investments remain illiquid, net cash
position is the best indicator for strategic flexibility



No need to continue with discretionary capital concept

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

22
Discretionary capital served its purpose
As of Q3 11 Ageas will focus on the General Account’s net cash position
Based on data 30 June 11
In EUR bn

Net cash view

Discretionary capital view

Cash & Deposits
at banks
(0.30)
(0.15)

Announced share buy back

(0.95)

2.4

Acquisition Aksigorta

(0.25)

ST debt
(EMTN + bank)

Exchange Fortis Tier 1

Discretionary
capital
Announced share
buy back

2.1

(0.25)

0.75

Net cash

Adjusted net cash
position

0.75

1.0

Adjusted discretionary
capital

Net cash position General Account reflects the short-term financial flexibility to support operating
insurance activities or acquire new activities, while regulatory capital includes the value of more illiquid
assets such as Royal Park Investments and the FBB T1, reflecting the long term funding position.
Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

23
Ageas’s aligns its capital view with the regulatory view
Different treatment non-controlling interests & General Account drive
increase in capital
EUR 3.3 bn Insurance + EUR
1.6 bn General Account = EUR
4.9 bn above minimum capital

Solvency Ratio:
Ageas’s view
(currently reported )

6.4



4.1

0.5

3.1
2.2

0.8

Belgium

1.0

United
Kingdom
242%

187%
Total available capital
Required Minimum Margin (RMM)

Solvency Ratio:
Regulator’s view

0.3

0.5

1.1

0.1

0.5

Continental
Europe
194%

Asia

Insurance

868%

General
Account

207%

EUR 3.6 bn Insurance + EUR 2.2
bn General Account = EUR 5.8 bn
above minimum capital
7.0
9.2




4.1

3.4

2.2

0.3

0.8

1.0

1.1

Belgium

United
Kingdom

Continental
Europe

Asia

Insurance

187%

242%

194%

337%

208%

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

3.4

2.2

0.3

0.5




General
Account

Ageas
Group
273%
24
Solvency increase of EUR 1.2 bn under the regulatory view
Main change related to addition net asset value equity associates
In EUR bn & based on data 30 June 11

0.8
0.8

1.6
0.1

(1.2)
(1.2)

Revaluation debt
securities at group level
instead of by segment
0.1 0.1

0.9
0.6

General
Account

Adjustment for subordinated debt


1.6



EUR (1.2) bn Subordinated funding &
hybrid capital limited to 50% of MSR

EUR 0.6 bn Asian stakes



2.2

EUR 0.9 bn RPI



6.4

EUR 0.8 bn Hybrids on-lent to FBB

Addition net asset value
equity associates


Insurance

9.2

EUR 0.1 bn other

Ageas
capital

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

7.0

Regulatory
capital

25
Ageas’s Insurance solvency ratio resilient
Even after severe stress tests Insurance capital EUR 2.2 bn above RMM
Based on data end of June 11

Required Minimum Margin (RMM)
Total available capital

EUR 3.6 bn excess
capital Insurance

7.0

EUR 2.2 bn excess
capital Insurance

impact of stress test combining theoretical
impairments on sovereign bonds:
70% on all Greek
50% on all Portuguese & Irish



Actual




3.4

5.6

30% on all Italian & Spanish

Minimum

3.4

Theoretical

Minimum

Total Solvency Ratio

208%

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

165%

26
Agenda





Ageas’s response to current
challenges for the Insurance sector



Ageas can build starting from strong
underlying financials



Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

Main achievements since 2009

Focus on Asia : a region
gradually gaining importance for
Ageas

27
Growing importance of Asia within total Insurance portfolio
Various views on Ageas by segment
Inflow breakdown by segment

Result breakdown by segment

Gross inflow H1 11 = EUR 8.9 bn*

Net result H1 11 = EUR 261 mio*

United Kingdom 11%

United Kingdom 11%
Continental
Europe 17%

Belgium 36%

Continental
Europe
11%

Belgium
57%

Asia
21%

Asia 36%
* Including non-consolidated partnerships at 100%

* Excluding Greek Impairment

FuM breakdown by segment

Equity breakdown by segment

Total FuM H1 11 = EUR 94.3 bn*

Total shareholders’ equity H1 11 = EUR 5.3 bn

UK 2%

Continental
Europe 25%

Belgium 55%

Asia
18%

UK 16%

Belgium 42%

Continental
Europe 15%

Asia
27%

* Including non-consolidated partnerships at 100%
Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

28
Back-up slides

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

29
….A new era, and a simplified legal structure combined with a
changed governance model
April 2009:



The shareholders meeting appoint a new Board of Directors
Ageas fully discloses the remuneration of the Board and the Executive Committee members

June 2009:


New executive management and revised governance structure

April 2010:


Remuneration policy is approved by the shareholders (including the remuneration policy of
the Executive Committee)



Ageas reinforces its Board of Directors with two experienced female directors

April 2011:


Ageas introduces the registration date and early adopts the measures to increase the
shareholders rights



Ageas is forefronter in having the shareholders to approve the report of the remuneration
committee

2010 - … :


Gradual simplification of the legal structure both in Belgium & The Netherlands

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

30
Ageas’s solvency measurement
A more detailed view on the Ageas’ view vs. the regulatory view




Asia:
 0.6 equity participations added to available
 0.3 pro rata share added to Regulatory Minimum Margin
General Account
 Former Ageas view (in EUR bn):
- Shareholders equity
2.2
- Hybrids: Fresh
1.3
- BNP Paribas option
- 0.7
- Royal Parc Investments
- 0.9
Regulator acknowledges value RPI
- Sub-Loans granted to Opco’s - 0.3
 Total
1.6
 Regulatory view (in EUR bn):
- Shareholders equity
- Hybrids:
- Fresh
1.3
- NITSH I & II
0.8
- filter
- 1.2
- BNP Paribas option
- Sub-loans granted to Opco’s
- Other
 Total

2.2

0.9
- 0.7
- 0.3
0.2
2.2

Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11

but

Regulator applies filter to Hybrids,
after first adding hybrids (although
they are on-lent to Fortis Bank)

31
Disclaimer
Certain of the statements contained herein are statements of
future expectations and other forward-looking statements that
are based on management's current views and assumptions
and involve known and unknown risks and uncertainties that
could cause actual results, performance or events to differ
materially from those expressed or implied in such statements.
Future actual results, performance or events may differ
materially from those in such statements due to, without
limitation, (i) general economic conditions, including in
particular economic conditions in Ageas’s core markets, (ii)
performance of financial markets, (iii) the frequency and
severity of insured loss events, (iv) mortality and morbidity
levels and trends, (v) persistency levels, (vi) interest rate levels,
(vii) currency exchange rates, (viii) increasing levels of
competition, (ix) changes in laws and regulations, including
monetary convergence and the Economic and Monetary Union,
(x) changes in the policies of central banks and/or foreign
governments and (xi) general competitive factors, in each case
on a global, regional and/or national basis.
In addition, the financial information contained in this
presentation, including the pro forma information contained
herein, is unaudited and is provided for illustrative purposes
only. It does not purport to be indicative of what the actual
results of operations or financial condition of Ageas and its
subsidiaries would have been had these events occurred or
transactions been consummated on or as of the dates
indicated, nor does it purport to be indicative of the results of
operations or financial condition that may be achieved in the
future. Asia, a decade of value creation - Bart De Smet | 29/09/11
Ageas in

32

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Ageas Update Bart De Smet 29 September 2011Main achievements since 2009Focus on Asia : a region graduallygaining importance for Ageas

  • 1. INVESTOR DA Y 29 September 2011 Ageas Update Bart De Smet Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Chief Executive Officer 0
  • 2. Agenda   Ageas’s response to current challenges for the Insurance sector  Ageas can build starting from strong underlying financials  Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Main achievements since 2009 Focus on Asia : a region gradually gaining importance for Ageas 1
  • 3. Ageas presented the following conclusions in September 09 A solid international insurer with strong partnerships in Europe and Asia… Source : Investor Day 25/09/09 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 9/25/2009 I page 2 2
  • 4. Fortis became Ageas A new era & an entirely changed identity Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 3
  • 5. A sound insurance group A positive track record since 2009 despite the turbulent markets Growing Premium levels Solid Insurance results In EUR bn Improved Combined ratio In EUR mio 15.8 H2 7.9 H1 7.9 FY 09 17.9 505 H2 8.3 H2 215 H1 9.6 9.0 391 H2 98 H1 290 261 103.8% 107.3% 101.2% FY 09 FY 10 H1 11 150* H1 294 111 FY 10 H1 11 Strong Insurance solvency FY 09 FY 10 H1 11 * impairment on Greek bonds RoE still below target Sound Life operating cost ratios 0.59% 9.5% 234% 227% 207% FY 09 FY 10 H1 11 6.5% FY 09 FY 10 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 0.53% 0.50% FY 09 FY 10 H1 11 8.1% H1 11 4
  • 6. Substantial progress made in streamlining the insurance portfolio Combined with selective expansion & strengthening partnerships S T R E A M L I N E S T R E N G H T E N 06/10/09 : Sale Luxembourg Non-Life to La Bâloise 28/10/09 : Discontinuation Russian Insurance activities 11/09/09 : Tesco & Fortis announce NonLife partnership 26/07/10 : Announcement sale Turkish Life Insurance activities 09/11/09 : Ageas, KasikornBank & Muang Thai forge stronger ties (Thailand) 17/09/09 : Ageas & BNP Paribas Assurance into a Non-Life strategic partnership in Italy; acquisition majority stake in UBI Assicurazioni 16/09/10 : Announcement sale Ukrainian Life Insurance activities 08/06/11 : Ageas, BNP 18/02/11 : Ageas enters Paribas Cardif & BGL BNP Turkish Non-Life market; acquisition 31% in Aksigorta Paribas conclude Luxembourg Life partnership 02/07/10 : Acquisition Kwik Fit Insurance Services, consolidating Personal Lines intermediary market position Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 23/06/11 : Transfer reinsurance liabilities Intreinco to Swiss Re 24/03/11 : Acquisition Castle Cover, strenghtening market position in over 50s market 5
  • 7. Total net investments in Insurance business of EUR 620 mio Main investments in Non-Life & Distribution activities EUR (620) mio  EUR 39 mio divestments Ukraine, Luxembourg, Turkey Life  EUR (64) mio Non-Life partnership Italy  EUR (155) mio acquisition 31%-stake Aksigorta Turkey  CEU  EUR (124) mio Non-Life partnership Tesco  EUR (260) mio acquisition Kwik-Fit Insurance Services  EUR (63) mio acquisition Castle Cover  EUR (447) mio  UK EUR 22 mio partial sale stake Thailand & capital injections EUR (14) mio India EUR (181) mio Asia EUR 8 mio  Nearly 2/3 invested amount into strenghtening existing businesses/countries  Focus on Non-Life & cash generative fee business Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 6
  • 8. UK business is delivering significant scale change Another league player following recent acquisitions & organic growth Non-Life inflow Retail distribution revenues Estimated Tesco GWP: GBP 500 mio 250 In GBP mio In GBP mio 1,500 1,200 CAGR : +11.1% 900 200 CAGR : +18.2% 150 600 100 300 50 0 0 2005 8,000 2006 2007 2008 2009 2010 2010* 2005 2006 600 (GBP mio)** 2nd largest car insurer 7,000 (000)** 2009 Revenue KFIS: GBP 89 mio 6,000 5,000 4,000 2007 2008 2009 2010 2010* 4th largest Personal Lines intermediary 500 400 300 3,000 200 2,000 100 1,000 0 G ile s En ds le R ig h K H ar ris on H as tin gs Br ig ht si de L Ag ea s C ap i ta BG om as Sw in to n Ac r FU N C IS Pr ov id en t A AX R SA Av iv a Es LV ur e /H ig hw ay Ag ea s R BS 0 * 2010 figures restated for Kwik Fit / Tesco included for FY period ** 2009 data Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 7
  • 9. Aksigorta: new partnership in attractive growth market Actions taken to unlock the value potential Strong growth realized in H1 11 Ageas – Aksigorta program to unlock potential: 3 workstreams already launched  n°4 Non-Life insurer with 9% market share  GWP growth outperforming Turkish Non-Life market growth (20%) GWP strongly up in H1 11 TRL mio +32% More inflow through AkBank TRL mio 606 55 460 H1 10 H1 11 +43% H1 10 78  Agency workstream: “Profit Optimization Project”  First realisation: New agency commission system in place, geared towards profitability instead of pure volume generation  Master plan for Board approval on 12 Oct 11  Bancassurance workstream H1 11  New commercial support system (mirroring bank set-up) being set up  Master plan to be final by Nov 11 Governance structure in place  Board representation: CEO, 3 Ageas appointees, 4 Sabanci appointees  Importing Ageas’ expertise:  Deputy CEO, responsible for Claims, IT and Strategic Planning  Chief Risk Manager  Ageas experts from all regions in every workstream Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11  Claims workstream  New target operating model being developed  Master plan to be final by mid Dec 11 => Start of implementation as of Q4 11  Next workstream to be launched: Motor  Focus will be on (1) Fraud detection and (2) Segmentation 8
  • 10. The renewed dividend policy of September 09 put in practice A stable dividend paid over 2009 & 2010 New dividend policy published in September 09  Intention to pay a regular dividend based on the net profit of the insurance activities  Targeting a pay-out ratio of 40-50%  On an annual base  Cash dividend Dividend paid in 2009 & 2010 of EUR 0.08/share  A payout ratio of approximately 50%  Corresponding to a dividend yield of 3.5% - 4% (based on share price at date of announcement), a dividend yield of around 7% (based on current share price) In addition, a share buy-back programme was announced in August 11  Up to EUR 250 mio of its outstanding common stock  Program started as of 24 August and runs until 23 February 2012  As per 23 September, Ageas acquired 58 mio shares for a total amount of EUR 74.7 mio Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 9
  • 11. General Account: good grasp of outstanding legacy issues Timing and (financial) outcome remains hard to estimate….  Administrative, criminal and civil proceedings/investigations in Belgium and the Netherlands against Ageas and certain former directors/executives  The litigations concern :  The September/October 2008 transactions: i.e. the sale of the Belgian banking activities & of the Dutch insurance and banking activities  Alleged miscommunication/mismanagement by Fortis in connection with certain financial events and transactions in 2007- 2008  Specific hybrid financial instruments : FRESH, MCS, FCC, Fortis Tier 1  Litigation initiated by Ageas against ABN AMRO & Dutch State  In most legal proceedings still at the stage of first instance  Except for criminal and administrative procedures, all legal proceedings are initiated by (former) shareholders or by associations (such as Deminor or VEB) or by specifically created groups (e.g. Stichting FortisEffect) Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 10
  • 12. Ageas does not expect new major litigation issues to rise June 09 June 10 May 11 Receipt report Belgian experts (Van Gerven/Horsmans) Receipt report Dutch experts (Ondernemingskamer) - Claim dismissed of VEB/Deminor and FortisEffect by Amsterdam Court - Rotterdam court confirmed fine AFM I: appeal filed May 10 February 11 US class action dismissed Claim re FRESH hybrid instrument dismissed by Brussels Court June 09 Sep- Dec 10 May 11 August 11 Ageas claims compensation with respect to “FCC preferred shares” from Fortis Bank NL Ageas starts legal procedure against Dutch State & ABN AMRO to obtain compensation in return for conversion of Mandatory Convertible Securities (MCS) into Ageas’ shares Ageas asked to meet obligations with respect to acquisiton EUR 1 bn Fortis Tier 1 Debt Securities NBB approves exchange of uncalled Fortis Bank SA/NV Debt Securities for cash by Ageas  Initiated by Ageas Actions against Ageas Judgments rendered up to now are mostly favorable to Ageas’s position To be expected before end 2011:  Report Belgian experts appointed at request of Deminor  Judgment of Ondernemingskamer re mismanagement  Judgment Rotterdam court re fine AFM II Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 11
  • 13. Clarity gained on valuation legacy issues Volatility remains but partially offsetting; Sum of the averages +/- EUR 1bn Call option on BNP Paribas shares RPN(i) In EUR mio In EUR mio Q4 09 Average 647 759 Q2 10 609 611 Q4 10 Q1 11 (465) Q2 11 (340) (442) 694 Q3 10 (496) (316) 836 581 Q1 10 (583) (722) 436 Average (481) Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 RPI Sum of legacies +/- EUR 1bn In EUR mio In EUR mio 108 Average 876 505 (271) 1,027 760 760 Q4 09 Q1 10 840 Q2 10 Q3 10 933 913 899 Q4 10 Q1 11 Q2 11 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 (290) (275) 208 1,025 1,010 Q4 09 Q2 11 12
  • 14. Agenda   Ageas’s response to current challenges for the Insurance sector  Ageas can build starting from strong underlying financials  Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Main achievements since 2009 Focus on Asia : a region gradually gaining importance for Ageas 13
  • 15. Recent developments in the insurance market Insurers need to deal with more regulation & volatile financial markets Customers  Strong preference for guaranteed products Distribution  New banking regulation on liquidity puts pressure on distribution of insurance savings products through banks in Europe Regulation:  New regulation comprise heavy administrative burden on insurance companies  New regulation incentivizes de-risking of assets at a time when risk-free yields are extremely low  Increased focus on risk business (Life and Non-Life) and fee business in mature markets in Europe  Lower capital consumption in mature markets allow for funding of continued growth in emerging markets Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 14
  • 16. Ageas’s key priorities going forward Insurance :  Find the right balance between yield and risk in a very uncertain environment  Further diversify asset mix: - Reduce concentration risk in certain sovereigns - Increase position in non-sovereign fixed income  Level of guarantee that is beneficiary for both customers and insurer  Improve underwriting results in Non-Life  Continued focus on multi-distribution  Bring Return on Equity Insurance above 11% General Account : Pro-active approach in legacy issues to :  Extract value from assets and free up capital  Reduce volatility of the General Account Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 15
  • 17. Key priorities by segment Focus on integration new activities & optimizing performance Belgium UK  Gradually implement target Strategic Asset allocation  Fully integrate Castle Cover and KFFS acquisitions  Improve underwriting results in Workmen’s compensation   Cost control Bring underwriting results Household in line with strongly improved combined ratio in Motor  Full roll-out of Tesco  Diversify distribution in Protection Continental Europe   Adjust business mix within macro economic challenges in Portugal Complete the full three-way merger in Luxembourg  Further improve combined ratio in Italy  Continue with controlled growth trajectory  New regulation for distribution through banks in China  Seek for diversification distribution in Hong Kong  Consider entry of new country to leverage existing expertise Realize profitable growth in Turkey  Asia Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 16
  • 18. … Ageas set forward in 2009 a strict capital use program Adopting a strict capital allocation methodology Source : Investor Day 25/09/09 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 9/25/2009 I page 17 17
  • 19. Balanced use of cash Cash generation sufficient to fund growth in emerging markets & dividend May 2009 - September 2011: A similar amount of app. EUR 600 - 650 mio has been spend on each of the 3 alternative uses of cash 1.Invest in Businesses  Since May 2009: EUR 620 mio net invested in Insurance business 2.Return to shareholders  Dividend : EUR 385 mio paid over 2009 & 2010  Share buy-back : Announcement in August 2011 of a EUR 250 mio buy-back program 3.Return to debtholders  EMTN program : EUR 626 mio bought back; EUR 341 mio remains outstanding Going forward : Insurance  Lower growth in capital intense savings business Increased proportion of Non-Life and Fee related business allows to fund continued growth in emerging Asian markets & to pay an annual cash dividend of 40 to 50% of Insurance profits General Account  Further deployment of net excess cash will depend on evolution of uncertain environment and risk adjusted returns that can be achieved via 3 options available Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 18
  • 20. Agenda   Ageas’s response to current challenges for the Insurance sector  Ageas can build starting from strong underlying financials  Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Main achievements since 2009 Focus on Asia : a region gradually gaining importance for Ageas 19
  • 21. Solid underlying profit levels across all segments A trend towards more stable profit streams Belgium Life Non-Life In EUR mio 126 Total Normalised net profit Non-recurring items 67 Average 63 Reported net profit 59 Q1 11 Average 15 15 15 13 H1 11 Q1 11 Q2 11 29 14 118 Q2 11 Average 78 82 82 13 16 1 131 72 24 H1 11 Q1 11 (59) UK 73 118 8 67 155 Q2 11 H1 11 (58) Life & Other Non-Life Total 42 In EUR mio Normalised net profit Non-recurring items 12 Reported net profit Average 16 14 Average 5 7 Q1 11 18 3 12 10 21 21 18 30 21 20 9 3 Q2 11 Average 21 12 10 7 12 32 2 H1 11 Q1 11 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Q2 11 H1 11 Q1 11 Q2 11 H1 11 20
  • 22. Solid underlying profit levels across all segments (ct’d) A trend towards more stable profit streams Continental Europe Life In EUR mio Non-Life 34 30 17 Average 15 17 Q1 11 Total Normalised net profit Non-recurring items 13 30 30 Q2 11 Average 17 Reported net profit 1 Average 2 H1 11 Q1 11 3 H1 11 Life Q1 11 In EUR mio Non-Life 45 30 30 4 (17) Asia 16 4 Q2 11 18 4 3 18 Q2 11 (14) Total H1 11 50 Normalised net profit Non-recurring items Average 23 23 23 22 45 22 Average 2 Q1 11 Q2 11 H1 11 Average 25 Reported net profit 4 7 (3) Q1 11 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 1 Q2 11 5 1 8 (3) H1 11 27 30 (3) Q1 11 23 53 23 Q2 11 (3) H1 11 21
  • 23. The concept ‘Discretionary capital’ as an indicator for strategic flexibility was introduced in September 2009 2 important reasons :  Regulatory capital included illiquid assets  Level of cash did not take into account contingent assets (such as the EUR 1 bn FBB Tier ) Purpose :  Indicator for potential future cash position Current situation :  Liabilities have been crystallized  Cash position is equal to discretionary capital  As Tier 1 Fortis Bank and Royal Park Investments remain illiquid, net cash position is the best indicator for strategic flexibility  No need to continue with discretionary capital concept Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 22
  • 24. Discretionary capital served its purpose As of Q3 11 Ageas will focus on the General Account’s net cash position Based on data 30 June 11 In EUR bn Net cash view Discretionary capital view Cash & Deposits at banks (0.30) (0.15) Announced share buy back (0.95) 2.4 Acquisition Aksigorta (0.25) ST debt (EMTN + bank) Exchange Fortis Tier 1 Discretionary capital Announced share buy back 2.1 (0.25) 0.75 Net cash Adjusted net cash position 0.75 1.0 Adjusted discretionary capital Net cash position General Account reflects the short-term financial flexibility to support operating insurance activities or acquire new activities, while regulatory capital includes the value of more illiquid assets such as Royal Park Investments and the FBB T1, reflecting the long term funding position. Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 23
  • 25. Ageas’s aligns its capital view with the regulatory view Different treatment non-controlling interests & General Account drive increase in capital EUR 3.3 bn Insurance + EUR 1.6 bn General Account = EUR 4.9 bn above minimum capital Solvency Ratio: Ageas’s view (currently reported ) 6.4  4.1 0.5 3.1 2.2 0.8 Belgium 1.0 United Kingdom 242% 187% Total available capital Required Minimum Margin (RMM) Solvency Ratio: Regulator’s view 0.3 0.5 1.1 0.1 0.5 Continental Europe 194% Asia Insurance 868% General Account 207% EUR 3.6 bn Insurance + EUR 2.2 bn General Account = EUR 5.8 bn above minimum capital 7.0 9.2   4.1 3.4 2.2 0.3 0.8 1.0 1.1 Belgium United Kingdom Continental Europe Asia Insurance 187% 242% 194% 337% 208% Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 3.4 2.2 0.3 0.5   General Account Ageas Group 273% 24
  • 26. Solvency increase of EUR 1.2 bn under the regulatory view Main change related to addition net asset value equity associates In EUR bn & based on data 30 June 11 0.8 0.8 1.6 0.1 (1.2) (1.2) Revaluation debt securities at group level instead of by segment 0.1 0.1 0.9 0.6 General Account Adjustment for subordinated debt  1.6  EUR (1.2) bn Subordinated funding & hybrid capital limited to 50% of MSR EUR 0.6 bn Asian stakes  2.2 EUR 0.9 bn RPI  6.4 EUR 0.8 bn Hybrids on-lent to FBB Addition net asset value equity associates  Insurance 9.2 EUR 0.1 bn other Ageas capital Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 7.0 Regulatory capital 25
  • 27. Ageas’s Insurance solvency ratio resilient Even after severe stress tests Insurance capital EUR 2.2 bn above RMM Based on data end of June 11 Required Minimum Margin (RMM) Total available capital EUR 3.6 bn excess capital Insurance 7.0 EUR 2.2 bn excess capital Insurance impact of stress test combining theoretical impairments on sovereign bonds: 70% on all Greek 50% on all Portuguese & Irish  Actual   3.4 5.6 30% on all Italian & Spanish Minimum 3.4 Theoretical Minimum Total Solvency Ratio 208% Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 165% 26
  • 28. Agenda   Ageas’s response to current challenges for the Insurance sector  Ageas can build starting from strong underlying financials  Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 Main achievements since 2009 Focus on Asia : a region gradually gaining importance for Ageas 27
  • 29. Growing importance of Asia within total Insurance portfolio Various views on Ageas by segment Inflow breakdown by segment Result breakdown by segment Gross inflow H1 11 = EUR 8.9 bn* Net result H1 11 = EUR 261 mio* United Kingdom 11% United Kingdom 11% Continental Europe 17% Belgium 36% Continental Europe 11% Belgium 57% Asia 21% Asia 36% * Including non-consolidated partnerships at 100% * Excluding Greek Impairment FuM breakdown by segment Equity breakdown by segment Total FuM H1 11 = EUR 94.3 bn* Total shareholders’ equity H1 11 = EUR 5.3 bn UK 2% Continental Europe 25% Belgium 55% Asia 18% UK 16% Belgium 42% Continental Europe 15% Asia 27% * Including non-consolidated partnerships at 100% Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 28
  • 30. Back-up slides Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 29
  • 31. ….A new era, and a simplified legal structure combined with a changed governance model April 2009:   The shareholders meeting appoint a new Board of Directors Ageas fully discloses the remuneration of the Board and the Executive Committee members June 2009:  New executive management and revised governance structure April 2010:  Remuneration policy is approved by the shareholders (including the remuneration policy of the Executive Committee)  Ageas reinforces its Board of Directors with two experienced female directors April 2011:  Ageas introduces the registration date and early adopts the measures to increase the shareholders rights  Ageas is forefronter in having the shareholders to approve the report of the remuneration committee 2010 - … :  Gradual simplification of the legal structure both in Belgium & The Netherlands Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 30
  • 32. Ageas’s solvency measurement A more detailed view on the Ageas’ view vs. the regulatory view   Asia:  0.6 equity participations added to available  0.3 pro rata share added to Regulatory Minimum Margin General Account  Former Ageas view (in EUR bn): - Shareholders equity 2.2 - Hybrids: Fresh 1.3 - BNP Paribas option - 0.7 - Royal Parc Investments - 0.9 Regulator acknowledges value RPI - Sub-Loans granted to Opco’s - 0.3  Total 1.6  Regulatory view (in EUR bn): - Shareholders equity - Hybrids: - Fresh 1.3 - NITSH I & II 0.8 - filter - 1.2 - BNP Paribas option - Sub-loans granted to Opco’s - Other  Total 2.2 0.9 - 0.7 - 0.3 0.2 2.2 Ageas in Asia, a decade of value creation - Bart De Smet | 29/09/11 but Regulator applies filter to Hybrids, after first adding hybrids (although they are on-lent to Fortis Bank) 31
  • 33. Disclaimer Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’s core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of operations or financial condition that may be achieved in the future. Asia, a decade of value creation - Bart De Smet | 29/09/11 Ageas in 32