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Drips, Bots, and Blogs:
A Non-Traditional Approach
to Learning Reinforcement
with Shannon Tipton,
Chief Learning Officer, Learning Rebels LLC
Tara Dwyer
Webinar Coordinator, eLearning Learning
Shannon Tipton
Chief Learning Officer, Learning Rebels
LLC
December 8th, 2022
9:30am PST, 12:30pm EST, 5:30pm
GMT
inWhatLanguage is how organizations of any size translate and
communicate. inWhatLanguage specializes in professional
translation and interpretation services made easy. By
transforming the industry with unique solutions, technology,
and experience, inWhatLanguage is helping companies grow
faster than ever before, all while improving the customer
experience.
Human Expertise. Advanced Technology. Efficiently Delivered.
To learn more, visit www.inwhatlanguage.com.
TO USE YOUR COMPUTER'S AUDIO:
When the webinar begins, you will be connected to audio
using your computer's microphone and speakers (VoIP). A
headset is recommended.
TO USE YOUR TELEPHONE:
You must select "Use Telephone" after joining and call in using the
numbers below.
UnitedStates: +1 (631) 992-3221
Access Code: 649-901-302
Audio PIN: Shown after joining the webinar
Click on the Questions panel to
interact with the presenters!
Shannon Tipton
Chief Learning Officer, Learning Rebels LLC
Owner, Learning Rebels LLC
Twitter: @stipton
Facebook/Instagram: LearningRebels
LinkedIn: ShannonTipton
Email: Shannon@learningrebels.com
847-452-3115
Shannon Tipton
Using drip-feeding as part of learning
Reinforcement will increase learning curiosity
and retention.
Providing real business value to your learning
programs
Scan: Get the Resources
Shannon@learningrebels.com
Subject line: Send me the resources!
OR
WELCOME TO A
NEW/OLD WAY
OF LEARNING!
The workplace has changed significantly due to the events of 2020. The need to adjust
and pivot the business model for success is something in full bloom and business
leaders cannot wait for L&D to put together a class that may or may not work.
© Learning Rebels, LLC 2021
Ever feel
overwhelmed?
New information
is never-ending
© Learning Rebels, LLC 2021
Then a new
course pops up?
Disruptingthe
workflow & creating
anxiety
© Learning Rebels, LLC 2021
Create curiosity,
not burdens!
Laying the foundation for
content broken into logical bite-
sized chunks
© Learning Rebels, LLC 2021
Behind drip-feeding content
and spaced learning
reinforcement
Tools to use to “set it and forget
it”. Choosing the tool that is right
for your participants.
Goal today
1 - What & why
2 – Plan content
3 - Tools & know how
THE WHAT & HOW
OF PROVIDING DRIP-FEED CONTENT
(C) Learning Rebels, LLC 2021
Poll – Where are you?
What is a
“Drip Feed”
© Learning Rebels, LLC 2021
“Scheduled delivery of chunked
content to support spaced learning”
Consider Drip-Feed learning as:
Drip-feeding is a powerful
strategy for keeping people
engaged and curious about what
comes next in the learning
journey.
(C) Learning Rebels, LLC 2021
Start by creating anticipation and
build momentum to gain and keep
interest. The effective the story, the
more people will be engaged with
the overall learning journey.
(C) Learning Rebels, LLC 2021
TIP: Treat your drip
like a story
Why drip-feeds
work!
Information is easier to absorb when
split into short time frames with time
passing between repetitions
© Learning Rebels, LLC 2021
Allows to reconsider
understanding of concepts as
their frame of reference shifts
1% of a typical work week is all people
have to focus on professional
development (24 minutes)
1 – Empowers Learners
2 – Provides Space
3 - Gives Breathing
Room
Benefit of Drip-
Feeding!
© Learning Rebels, LLC 2021
Engaged
Blended
Move with
flexibility and
agility
With automation
you can control
the pace, keeping
people on track
Agile
Prevent
Brain
Fry
Create
Pacing
Prevent cognitive overload.
Create stronger brain ties
Blend for content and
learning reinforcement
Keeps people in
the learning
journey
Plan Content
LAYING THE FOUNDATION & DECONSTRUCTING CONTENT
INTO LOGICAL BITE-SIZED CHUNKS
(C) Learning Rebels, LLC 2021
Begin with the
end in mind!
Focus on one skill to develop
© Learning Rebels, LLC 2021
Go deeper with strong
questions
How do the action steps relate to the
person and the job?
1 – What is the question
that needs answering?
2 – What is the skill?
4 - What are the human-based
outcomes?
Fully map out the items & resources
related to learning objective.
3 – Hyper-focus
audience?
Relevance Matters
Plan steps 1 - 4
(C) Learning Rebels, LLC 2021
Your Turn!
Start collecting, but be
prepared to change as
program goals shift or
learning outcomes change
(C) Learning Rebels, LLC 2021
Step 5: Resources
to support the
learning NEED!
Research Articles
Videos
Infographics
Podcast episodes
Blogs
Books
Plan Engagement Critical observations
(C) Learning Rebels, LLC 2021
Getting people involved
Action Learning Sets
Reflection/Journaling
Encourage debate
Analyze Ideas
Synthesis Information
Tools & Know how
Save the delivery decisions until last
(C) Learning Rebels, LLC 2021
How will one lesson flow into
another?
Each piece must have a
beginning, middle and end.
Is information logical, engaging
and builds curiosity?
(C) Learning Rebels, LLC 2021
TIP: Think about
flow
Email as Nudges
(C) Learning Rebels, LLC 2021
Determine
the “anchor”
Week 2 Case
Study
Review
Week 3
Relevant
Application
Week 4
Application
Feedback
Capstone
Group Project
Example Path: Handout Pg 4
Week 1
Review
“Blogs” to build conversations
(C) Learning Rebels, LLC 2021
Blog #4
Case Study
Mindmap
1.Post instructions
2.Create mindmap
3.Capture final image
4.Post
5.Peer review
Blog #3
Section Review
1.Post section questions
2.Participants use google doc
to record answers and post
links
3.Peer review of synthesized
information
Blog #2
Reinforcement
Assignment
1.Case Study Review
2.Post comments to mind-map
Blog
Page/Welcome
1.Welcome/introduction
2.Expectations
3.Bigger Purpose
“Blogs” to build conversations
(C) Learning Rebels, LLC 2021
Chatbots as Reinforcement
(C) Learning Rebels, LLC 2021
Conversational
Empathetic
Right tone of voice
Relatable
Timing Options
Make it easy
Put learning where people spend their day
Tough conversations are an
important part of doing business.
But they’re…tough…
Here you’ll practice a few
conversations to build your
confidence.
Tough Conversations
Get the full course here
Mobile App as Job Support
(C) Learning Rebels, LLC 2021
Resources
Access
when
needed
Place to
ask
questions
Scan or Text DEMO TRAIN to 56512
AR to help New Hires
(C) Learning Rebels, LLC 2021
Resources
Access
when
needed
1. Click “Launch”
2. Grant “Access”
3. Allow access for motion
4. Allow access to camera
5. When image is placed where
you want it, click “place”.
6. Tap “next” buttons to move
through process
7. Close window to exit the
program when completed
Capture
attention
Beware!
(C) Learning Rebels, LLC 2021
Unclear concept
Unclear context
Not tied to goals
Activities without purpose
Not knowing the tools
Not knowing the people
Training delivered to your phone!
Feeling Rebellious?
Join Learning Rebels Coffee Chat!
Owner, Learning Rebels LLC
Twitter: @stipton
Facebook/Instagram: LearningRebels
LinkedIn: Shannon Tipton
Email: Shannon@learningrebels.com
847-452-3115
Shannon Tipton
Questions?
Start your journey
Schedule your free consultation
/in/shannontipton/
Chief Learning Officer
Learning Rebels, LLC
Shannon Tipton
learningrebels.com
Tara Dwyer
Webinar Coordinator
eLearning Learning
/in/dwyertara/
elearninglearning.com
Q&A

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Non-Traditional Learning with Drip Feeds and Spaced Reinforcement

  • 1. Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement with Shannon Tipton, Chief Learning Officer, Learning Rebels LLC Tara Dwyer Webinar Coordinator, eLearning Learning Shannon Tipton Chief Learning Officer, Learning Rebels LLC December 8th, 2022 9:30am PST, 12:30pm EST, 5:30pm GMT
  • 2. inWhatLanguage is how organizations of any size translate and communicate. inWhatLanguage specializes in professional translation and interpretation services made easy. By transforming the industry with unique solutions, technology, and experience, inWhatLanguage is helping companies grow faster than ever before, all while improving the customer experience. Human Expertise. Advanced Technology. Efficiently Delivered. To learn more, visit www.inwhatlanguage.com.
  • 3. TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. TO USE YOUR TELEPHONE: You must select "Use Telephone" after joining and call in using the numbers below. UnitedStates: +1 (631) 992-3221 Access Code: 649-901-302 Audio PIN: Shown after joining the webinar Click on the Questions panel to interact with the presenters!
  • 4. Shannon Tipton Chief Learning Officer, Learning Rebels LLC
  • 5. Owner, Learning Rebels LLC Twitter: @stipton Facebook/Instagram: LearningRebels LinkedIn: ShannonTipton Email: Shannon@learningrebels.com 847-452-3115 Shannon Tipton Using drip-feeding as part of learning Reinforcement will increase learning curiosity and retention. Providing real business value to your learning programs
  • 6. Scan: Get the Resources Shannon@learningrebels.com Subject line: Send me the resources! OR
  • 7. WELCOME TO A NEW/OLD WAY OF LEARNING! The workplace has changed significantly due to the events of 2020. The need to adjust and pivot the business model for success is something in full bloom and business leaders cannot wait for L&D to put together a class that may or may not work. © Learning Rebels, LLC 2021
  • 8. Ever feel overwhelmed? New information is never-ending © Learning Rebels, LLC 2021
  • 9. Then a new course pops up? Disruptingthe workflow & creating anxiety © Learning Rebels, LLC 2021
  • 10. Create curiosity, not burdens! Laying the foundation for content broken into logical bite- sized chunks © Learning Rebels, LLC 2021 Behind drip-feeding content and spaced learning reinforcement Tools to use to “set it and forget it”. Choosing the tool that is right for your participants. Goal today 1 - What & why 2 – Plan content 3 - Tools & know how
  • 11. THE WHAT & HOW OF PROVIDING DRIP-FEED CONTENT (C) Learning Rebels, LLC 2021 Poll – Where are you?
  • 12. What is a “Drip Feed” © Learning Rebels, LLC 2021 “Scheduled delivery of chunked content to support spaced learning” Consider Drip-Feed learning as:
  • 13. Drip-feeding is a powerful strategy for keeping people engaged and curious about what comes next in the learning journey. (C) Learning Rebels, LLC 2021
  • 14. Start by creating anticipation and build momentum to gain and keep interest. The effective the story, the more people will be engaged with the overall learning journey. (C) Learning Rebels, LLC 2021 TIP: Treat your drip like a story
  • 15. Why drip-feeds work! Information is easier to absorb when split into short time frames with time passing between repetitions © Learning Rebels, LLC 2021 Allows to reconsider understanding of concepts as their frame of reference shifts 1% of a typical work week is all people have to focus on professional development (24 minutes) 1 – Empowers Learners 2 – Provides Space 3 - Gives Breathing Room
  • 16. Benefit of Drip- Feeding! © Learning Rebels, LLC 2021 Engaged Blended Move with flexibility and agility With automation you can control the pace, keeping people on track Agile Prevent Brain Fry Create Pacing Prevent cognitive overload. Create stronger brain ties Blend for content and learning reinforcement Keeps people in the learning journey
  • 17. Plan Content LAYING THE FOUNDATION & DECONSTRUCTING CONTENT INTO LOGICAL BITE-SIZED CHUNKS (C) Learning Rebels, LLC 2021
  • 18. Begin with the end in mind! Focus on one skill to develop © Learning Rebels, LLC 2021 Go deeper with strong questions How do the action steps relate to the person and the job? 1 – What is the question that needs answering? 2 – What is the skill? 4 - What are the human-based outcomes? Fully map out the items & resources related to learning objective. 3 – Hyper-focus audience? Relevance Matters
  • 19. Plan steps 1 - 4 (C) Learning Rebels, LLC 2021 Your Turn!
  • 20. Start collecting, but be prepared to change as program goals shift or learning outcomes change (C) Learning Rebels, LLC 2021 Step 5: Resources to support the learning NEED! Research Articles Videos Infographics Podcast episodes Blogs Books
  • 21. Plan Engagement Critical observations (C) Learning Rebels, LLC 2021 Getting people involved Action Learning Sets Reflection/Journaling Encourage debate Analyze Ideas Synthesis Information
  • 22. Tools & Know how Save the delivery decisions until last (C) Learning Rebels, LLC 2021
  • 23. How will one lesson flow into another? Each piece must have a beginning, middle and end. Is information logical, engaging and builds curiosity? (C) Learning Rebels, LLC 2021 TIP: Think about flow
  • 24. Email as Nudges (C) Learning Rebels, LLC 2021 Determine the “anchor” Week 2 Case Study Review Week 3 Relevant Application Week 4 Application Feedback Capstone Group Project Example Path: Handout Pg 4 Week 1 Review
  • 25. “Blogs” to build conversations (C) Learning Rebels, LLC 2021 Blog #4 Case Study Mindmap 1.Post instructions 2.Create mindmap 3.Capture final image 4.Post 5.Peer review Blog #3 Section Review 1.Post section questions 2.Participants use google doc to record answers and post links 3.Peer review of synthesized information Blog #2 Reinforcement Assignment 1.Case Study Review 2.Post comments to mind-map Blog Page/Welcome 1.Welcome/introduction 2.Expectations 3.Bigger Purpose
  • 26. “Blogs” to build conversations (C) Learning Rebels, LLC 2021
  • 27. Chatbots as Reinforcement (C) Learning Rebels, LLC 2021 Conversational Empathetic Right tone of voice Relatable Timing Options Make it easy Put learning where people spend their day Tough conversations are an important part of doing business. But they’re…tough… Here you’ll practice a few conversations to build your confidence. Tough Conversations Get the full course here
  • 28. Mobile App as Job Support (C) Learning Rebels, LLC 2021 Resources Access when needed Place to ask questions Scan or Text DEMO TRAIN to 56512
  • 29. AR to help New Hires (C) Learning Rebels, LLC 2021 Resources Access when needed 1. Click “Launch” 2. Grant “Access” 3. Allow access for motion 4. Allow access to camera 5. When image is placed where you want it, click “place”. 6. Tap “next” buttons to move through process 7. Close window to exit the program when completed Capture attention
  • 30. Beware! (C) Learning Rebels, LLC 2021 Unclear concept Unclear context Not tied to goals Activities without purpose Not knowing the tools Not knowing the people
  • 31. Training delivered to your phone!
  • 32. Feeling Rebellious? Join Learning Rebels Coffee Chat!
  • 33. Owner, Learning Rebels LLC Twitter: @stipton Facebook/Instagram: LearningRebels LinkedIn: Shannon Tipton Email: Shannon@learningrebels.com 847-452-3115 Shannon Tipton Questions? Start your journey Schedule your free consultation
  • 34. /in/shannontipton/ Chief Learning Officer Learning Rebels, LLC Shannon Tipton learningrebels.com Tara Dwyer Webinar Coordinator eLearning Learning /in/dwyertara/ elearninglearning.com Q&A