Learn how we saved 76% to 81% of our event costs by using virtual worlds, and how they can be used to do agile project management with distributed teams. Presented at the Agile2010 conference in Orlando.

1. AgileBill Krebs & Keith Voos
© 2010 Agile Dimensions LLC

2. IBM Developer & Lead ’83-09
Programmer, Lead, Consultant, Teacher
Agile Coach Allscripts
160,000 physicians and 800 hospitals use Allscripts solutions to automate their operations.
 Certified in Virtual Words from U of Washington’s 1 year program
 Author of upcoming book chapter on Agile Project Management
in “3D Virtual World Learning Handbook”
 Agile since 2001
 Certified CSM, CSP, MBTI, Innovation Games, Virtual Worlds
 Taught Agile to over 1,000 people worldwide
Disclosure: partner with Teleplace
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3. Project Management Professional
Certified ScrumMaster
Certified Business Continuity Planner
Project Manager,
State Farm Insurance
 All projects managed in 2009 and 2010 have been Agile
 Began using Virtual World Environments Dec 2008
 Agile ScrumMaster since 2008
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5.  If I don’t see you, I forget you are there
 Geo discrimination? Some in room, some remote.

6. Does this somehow convey more information?

7.  Global teams, face to face travel costs
 Hard to remain engaged with screen share
and teleconference combo. (but good chance to catch up on e-mail)
 Webcams convey superfluous information,
use more bandwidth. Venues are limited by
physical and budget constraints.
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8. Spatial Audio +
Sense of Proximity +
Shared Interactive
Objects =
Sense of presence

9. © 2010 Agile Dimensions LLC

11. default
{
touch_start(integer detectedCount)
{
llOwnerSay( "Transitioning to the foo state.");
state foo;
}
}
state foo
{
touch_start(integer detectedCount)
{
llOwnerSay( "Transitioning back to the default state.");
state default;
}
}

12.  Face to Face: Agile Coach Camp RTP Mar 2010 vs. Agile Worlds Jan 2010
Face to Face Face to Face Virtual
Estimate 30 Actual 45 +Local Actual
Venue $1,450 2,435 1,400
Travel Costs 19,500 29,268 0
Time Lost to 6,300
14,400 21,600
Travel (training)
Labor Volunteer Volunteer 825 + Volunteer
Food 315 4,442 0
$8,525
Total 35,665 57,745
76% to 81%
Assume labor rate of $60 per VersionOne salary Survey

13. © 2010 Agile Dimensions LLC

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17. http://bit.ly/agile3dfactory

19.  Meetup.com/agile3d

20. Churn in marketplace Feels like Agile in 2001
2015 ?

21. Organization Event
Microsoft / Sodexo Virtual Global Inclusion Summit
Cisco Diversity and Inclusion
Ernst & Young Inventory
US Holocaust Museum Witnessing History
Catt Laboratory First-Responder Experience
Loyalist College Border Service Training
Ball State University Teaching Rhetoric
Penn State Environmental Science
BP Challenge for Global Graduates
IBM Academy of Technology Event
Shapiro Institute Immersive Negotiation Training

22. Organization Event Results
Agile Project Saved over $1 million by
State Farm Insurance
Management using virtual worlds
Saved 76% of event
Agile Dimensions LLC Agile Worlds Conference costs compared to Agile
Coach Camp
Virtual Worlds Best Hosted events for 3,000
Rockcliffe University
Practices in Education and 2,077 people over
Consortium
Conference two years
Used Agile for a new
One year certification
University of Washington team separated by 2,800
Course
miles.

23.  Built Cyber Security Simulation
 Stakeholder: US Department of Energy
 Distributed team – 2,800 miles away
 660 labor hours
 $3,700 cost of supplies
 Demoed to Whitehouse
 Used Scrum

24.  Experimentation with multiple environments
 Control group
 Local dispersed (Jan 09-Dec 09)
 Offshore and Local (June 09-Aug 10)
 Internal evaluation of Enterprise Edition
software.. (Oct 09-Dec 09)

25.  Support Structure
 Community Support or dedicated service unit.
 Agile Coaching through the tool
 Separate Agile Training Room
 Agile Coaches holding classes

26.  Participants and Business Cases
 Projects
▪ Dispersed teams
▪ Offshore communication needs
▪ Collaborative Environment needs
 New Technology Areas
▪ Utilize functions not integrated in other products

27. Digestion
People
Events Profile
“Profile Surfing”
Join Groups

28.  PC, Mac, Web, Mobile?  Served or Client?
 Served, or behind firewall?  Cheap or Premium?
 Persistent?  Programmability
 LSL, Python, C#
 Immersion Level
 Modelling
 Private or Social?  Primitives, Meshes, tools
No one tool has the answer yet

29. Hi Kirk,
At the town hall meeting today, Sammy brought his laptop with camera and was sending the stream while
Eric was sharing his desktop presentation at the same time. It really worked well. Much better than the
phone-in thing. Thanks to both of them. I hope we do more of this in the future.
Can we do that again?
That was incredibly beneficial and what a great use of the tool. It can be exhausting to listen in, on the
phone, on a large meeting such as that. When speakers switch quickly, gesture, or turn their attention
elsewhere – as is natural when presenting - it can be very hard to keep up and understand who is
contributing what. It also makes it hard to stay focused. Being able to see both the speakers, the PPT
and the whole room and their reaction was very helpful. I felt very connected to both those in the Town
Hall meeting and those of us having a presence in a virtual world.
Mike,
I just attended my first Town Hall meeting in a virtual world and it was awesome. I was able to hear and see
the presenters … and … during Josh’s presentation was able to see his computer screen on the left as he
was presenting on the right. This was very helpful. I am thankful that Sammy McCubbins is putting in the
effort to get this software/technology up and running. And that we have the ability to use it.

30. Pros:
1. Allows us to expand our collaborative environment to multiple sites including, Corporate
North, Corporate South, and our soon to be offshore team in India
2. Allows everyone on the team to view and comment on documents, demonstrations, screen
reviews, database design reviews, and code reviews at the same time
3. All team members (on shore and off shore) are able to have face to face conversations
regarding difficult or confusing screen/code designs.
4. Ability for all team members to update documents on the display panels
5. The projector display is where we will get the biggest bang. We plan on using this feature a
lot with our offshore team.
6. Ability to save documents from the room directly back into our own applications and then
into Phase if needed.
Cons:
1. A short delay when entering information into one of the documents on the display panels.
2. Not a working calendar for the team.

31. Pros:
1. Great for use with distributed teams. I have one team that has adopted this well. They
are spread out and it has been really helpful for them to use. My other team mostly sits
close together, and they have been much slow to adopt this technology.
2. Very cool tool! Saves significant time for daily standup meetings and for
communicating status updates
3. Becomes more natural as you spend more time on it.
4. The ability to collaborate with the team without traveling to another location.
5. Not having to commute long distances to a conference room for a 15/20 meeting.
6. Seeing the same documents, etc. as the rest of the group. Being able to hear people
when they speak, seeing who has joined the meeting, quickly moving to different
landmarks
Cons:
1. Time to learn to use product- about 3 weeks intermittently, shorter if using daily.
2. Feedback from users concerning sound quality… very intermixed. Wireless
networking POS (Point of Service) standards? Does your current network handle data and
voice differently?

32. Venuegen –Balance Teleplace – Good for Data
Unity3d / Jibe – toolkit ReactionGrid - Advanced
Webex – 2d - not engaging
Sococo – 2.5D, but useful Unisfair, ON24 – Cost
Agile Dimensions has tools in blue. Save time. Let us help you choose.
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33.  Bandwidth
 Initial learning curve
 Graphics cards
 Firewall and ports
 Partial mobile enablement
 (pocket Metaverse)

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41. http://bit.ly/awnteleplace
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44. Hi performance, more programmable

45. Less engaging, but still useful sometimes
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46. Brian Bauer, CTO. Etape Partners Steve Mahaley – Director at Duke
Ron Burns, President Proton Media Joe Little – BP Chief Tech Office
Debbie Dalmand – Ernst & Young Mary Ann Mengel – Penn State
Mike Hamilton – Ernst & Young Barton Pursel – Penn State
Erica & Sam Driver – Consultants Michael Pack – U of Maryland
Randy Hinrichs – CEO 2b3d, UWA Koreen Olbrish – CEO Tandem Learning
Boris Kizelshteyn – CEO Popcha Margaret Regan – CEO FutureWork
Christopher Keesey – Ohio University Sarah Robbins – Indiana U
Chuck Hamilton – IBM John Royer – director AstraZenca
Karen Keeter – IBM Lesley Scopes U of Southhampton
Joanne Martin - IBM Clare Timothy - BP
John Hengeveld – Strategist at Intel Eilif Trondsen – Research Director
Ken Hudson – Director at Loyalist Virtual Worlds @ Work
College Kevin Feenan – Rockcliffe U
David Klevan – Holocaust Museum Tony O’Driscoll – Duke University
Anders Groenstedt – Groenstedt Grp Karl Kapp – Boomsburg University

47. Don’t reinvent the wheel
 Orientation  Over 6 person years
 Training  Bill – cert in VWs and Scrum
 3d  Staff – IQ 147, conference
 Agile speaker
 More
 Machinima  Rockcliffe U
 Event Organization  11 Sims,
 Sponsored  Security, Admin, Faculty
 Community
 4 build companies
 Web hosting companies
Mission: Serve the Agile and 3d Communities.
Cover the cost of our passion. Make 3d Real.

48.  Avenue for Accessibility
 Virtual Ability – Virtual Ability.org
 Virtual Helping Hands
 Wheelies
 Cape Able
 It’s Greener
 Saved 27 tones of Co2 at AgileCon

49. Join meetup.com/Agile3d
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50.  Rockcliffe U – urockcliffe.com
 Jokaydia - jokaydia.com
 Extreme Reality - extreme-reality.com
 Pooky Media - pookymedia.com
 The Epoch Institute
 Joel Foner – Joel Foner.com – coaching coaches
 UW Avalumni
 Reaction Grid – reactiongrid.com
 Teleplace, Inc. – teleplace.com
 VenueGen – venugen.com
 Shapiro Negotiations Institute - shapironegotiations.com
 And more!

51.  Learning in 3D by Karl Kapp and Tony O’Driscoll
 Training and Collaboration with Virtual Worlds by Alex Heiphetz and Gary
Woodill
 Journal of Virtual Worlds - jvwresearch.org
 Video – channel agile3d
 Agile Worlds 2010 http://bit.ly/Agile3dCon10a
 Hopscotch http://bit.ly/agile3dhopscotch
 Agile 3d Factory http://bit.ly/agile3dfactory
 Peek at Teleplace http://bit.ly/awnteleplace
 Cyber Security Themepark http://bit.ly/3dsecuritypark
 Why Immersion? http://bit.ly/whyimmersion

52. linkedin.com/in/BillKrebs
agilebill@agiledimensions.com
twitter.com/AgileBill4d
meetup.com/agile3d
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