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AHMAD A. MOHAMMED
Doha, Qatar +974- 580-5497
SALES, IT Management Support, Solution Sales Manager, Support Specialist,
Maintenance Services, Project Delivery, Enterprise Software and Hardware
Results-driven, technology-savvy professional with strong and progressive record of driving sales of enterprise
solutions in intensely competitive private and public sector markets. Specialize in IT management support Services
and related sales and have worked with Tier 1 vendors such as IBM.
Over 15 Years of Experience, Highly skilled team leader, collaborator, and relationship manager who utilizes
a consultative sales approach to present clients with focused, value-added solutions that out-pace the competition
and ensure long-term organic growth. Consistently meets or exceeds yearly sales targets with challenging
deadlines, demanding Quotas with a record of accomplishment of year after year of Overachievement. Strong
sales foundation and extensive technical expertise.
Services Sales Cross-Functional Leadership Competitive Positioning
Support Management Consultative selling Project Delivery management
Pre-sales and Post-Sales Vendor Management Strategic Business Partnerships
Contract Negotiation & Closure Team Leadership Client Relationship Management
All Named Accounts in Qatar
Technical Expertise: Hardware
Installation and troubleshooting of all IBM products (PC’s, Laptop; Kiosk, POS, X-series (Intel based), Blade
center, storage, Rack, UPS, backup tape drive and Network connectivity, Dell Products and HP Servers
Technical Expertise: Software
IBM SW, configuring, troubleshooting and installing of networking protocols. All windows products from NT 3.5
to Windows 2000,2003,XP and enterprise server, different Operating systems, Active directory, DNS, DHCP,
Exchange servers, ISA. IBM director, Norton antivirus, UPS Server, firewall systems
GULF BUSINESS MACHINES, Doha Qatar 2001 to Current
Leading IT solutions provider servicing local, regional business located throughout the Persian Gulf region. Soul distributor of
IBM software and hardware in the region
SENIOR ITS SALES SPECIALIST 2006 to Current
Manage all aspects of maintenances and support sales to public and private sector clients, which include
positioning, sales, and delivery of support services based solutions. Drive new business by developing and
implementing sales positioning strategies, building relationships with prospective clients, and expanding scope of
business with existing accounts. Maintain full ownership of end-to-end sales and service delivery including lead
generation, opportunity qualification and management, proposal development, C-level presentations, contract
negotiation and closing, and ongoing customer relationship management. Maintain expertise across all IT levels,
including new maintenance services and understanding of typical IT customer requirements
Closed numerous services contracts to overachieve yearly target
Oversee end-to-end project financial planning, in terms of cost, profitability, and revenue.
2. Ahmad A. Mohammed │ +974- 580-5497 │ firstname.lastname@example.org
End to end owner of opportunity from lead generation, technical solution formulation, managing
partners, client relationship, proposal write up and opportunity closure
Prepare and negotiate complex commercial contracts and proposals for maintenance projects
Maximize long-term sales potential with major accounts by developing a thorough understanding of
their unique business needs, maintaining a current knowledge of the market and competitors, and
proactively managing relationships with senior decision makers, including C-level executives and IT
Support line for contract IBM and Microsoft OS and applications
Services include Customer negotiations, service level agreements (SLA) Preparing SoWs, Managing and
implementing all the maintenance and support contracts.
Involved in all phases of the project lifecycle HLD, LLD and management.
Successfully position company against competitive offerings by proactively consulting with client
decision makers to formulate solutions and shape the project strategy
Administered vendor contracts and participated in contract renewal negotiations.
Increase scope of service sales by developing and managing strategic partnerships with third party
solutions providers and application developers.
Maintain highest quality of after-sale client satisfaction by working with project managers and team leads
to ensure that services are delivered in accordance with agreed-upon scope and project plan.
PROJECT DELIVERY AND TEAM LEADER 2004- 2006
Post Sales activities and implementations to oversee successful delivery of all project phases
Expertise in designing and implementing an Enterprise Wide Network Solutions, familiar with the most
recent Networking & Operating System Technologies.
focusing on Project management, change management, defining & engineering Business processes,
process redesign, development and implementation of ITs, Planning, designing , Implementing and
troubleshooting of package systems.
Designing and implementation of network infrastructure
Network server architecture: Installation, configuration, Management
VLAN and Routing architecture.
LAN architecture: Fast Ethernet, Ethernet, Token Ring.
Different Network Topologies: Bus, Star, Ring, Star Bus & Star Ring.
Setting up different models of Cisco switches& Routers.
Windows NT4.0 and 2000, 2003 Administrator
Installing and configuring: Windows 2000 Professional, Server and Advanced Server.
Setting up & configuring different Internet Server components (MS Exchange, IIS and Proxy).
Experience in assembling computers and upgrading the hardware, Software, and setting up,
Troubleshooting PC’s and peripherals.
Configuring different Windows products
SENIOR ITS ENGINEER 2001 - 2004
Technical Support and related services for some of the biggest clients in Qatar
Analytical problem-solver, able to anticipate issues and create new system that streamline
operations, resolve concern and improve efficiency.
Analyze, prepare and document operational procedures and technical guidelines.
IBM CANADA 1999-2001
ITS DEPARTMENT – HARDWARE & SYSTEM ENGINEER
HARDWARE ENGINEER FOR IBM SERVERS AND OPERATING SYASTEM.
EXECUTRAIN MONTREAL, CANADA 1998-1999
NETWORK AND SYSTEM INSTRUCTOR
3. BELL TELECOMMUNICATION, CANADA 1994-1996
Ministry of education-Independent schools project
Implementation of a network infrastructure and security based in Microsoft OS and Cisco.
Ministry of foreign Affairs and Doha security market
Security solutions implementation
Implementation of network infrastructure and Microsoft operating system migration to the latest level servers
and workstation and network security and IBM servers on the hardware level.
Supreme Education Council for IBM Microsoft Infrastructure Setup
Kahramaa Ministry for IBM Server and Microsoft Infrastructure Setup
Herzing Institution Montreal, Canada 1996-1998
Higher Diploma in microcomputer and networking A.E.C
University of Baghdad, Iraq 1986-1990
Electrical Engineering B.Sc
TRAINING AND CERTIFICATIONS
ITIL V3 Foundation
Network and security Boxes
IBM internal courses
IBM ThinkPad and think center, IBM pint of sales (POS), IBM X Series Servers, IBM Netfinity, Blade Center.
Blade Server technology, IBM Director, Project management, Managing the Sales Campaign
MCP,MCSE Windows, Windows 2000 Professional, Windows 2000 Server, Windows 2000 Directory Service
Infrastructure, Windows 2000 Network Infrastructure, Designing Windows 2000 Directory Service
Infrastructure, Exchange 2000 Server, Windows 2000 Clustering Services