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Page	
  1
TOTAL	
  SCORE
Joe	
  Smith
at
out	
  of	
  450
Ajax
Workforce	
  Marke:ng	
  Assessment
How	
  well	
  does	
  your	
  team	
  amplify	
  your	
  company's	
  message?
232
A	
  report	
  generated	
  for
on	
  
19-­‐Sep-­‐13
Sample	
  Company
VIDEO	
  LINK	
  NOT	
  PROVIDED	
  FOR	
  THIS	
  SAMPLE	
  REPORT.
Assessment	
  Tool	
  and	
  Methodology	
  ©2013	
  Ajax	
  Workforce	
  MarkeAng.	
  All	
  rights	
  reserved.
Page	
  2
Employee	
  messaging
In	
  this	
  secAon,	
  we	
  look	
  at	
  how	
  employees	
  represent	
  themselves.
We	
  analyze	
  their	
  professionalism	
  and	
  ability	
  to	
  appear	
  helpful	
  to	
  the	
  people	
  they	
  work	
  with.
Sec:on	
  subtotals
145 /	
  260 Total	
  points	
  for	
  this	
  secAon
14.5 /	
  26 Avg	
  employee	
  score
21 /	
  26 Highest	
  individual	
  score
9 /	
  26 Lowest	
  individual	
  score
10 /	
  10 #	
  individual	
  scored
1 /	
  10 #	
  individual	
  earning	
  75%	
  or	
  more	
  of	
  total	
  possible	
  points
(Note:	
  #	
  of	
  individuals	
  scored	
  does	
  not	
  impact	
  the	
  overall	
  score.)
Sec:on	
  Notes
Improvement	
  Suggested
•
•
•
OK
•
•
Improvement	
  Needed
•
•
•
•
•
Improvement	
  Needed
•
•
•
•
Improvement	
  Suggested
•
•
•
•
Share	
  experiences	
  or	
  lessons	
  learned	
  that	
  show	
  why	
  this	
  is	
  the	
  right	
  person	
  for	
  the	
  job.
Current	
  experience	
  provides	
  an	
  opportunity	
  to	
  explain	
  exactly	
  what	
  a	
  person's	
  job	
  is.
Since	
  no	
  two	
  people	
  do	
  a	
  job	
  exactly	
  the	
  same	
  way,	
  using	
  a	
  job	
  descripAon	
  here	
  is	
  insufficient.
Include	
  informaAon	
  that	
  demonstrates	
  what	
  is	
  unique	
  about	
  the	
  person.
Overkill	
  is	
  not	
  necessary.	
  Do	
  not	
  reach	
  for	
  every	
  bell	
  and	
  whistle.
Is	
  there	
  something	
  on	
  the	
  summary	
  that	
  stands	
  out?
The	
  summary	
  is,	
  in	
  our	
  opinion,	
  the	
  most	
  misused	
  secAon	
  on	
  these	
  profiles.
Summaries	
  should	
  be	
  wriaen	
  with	
  the	
  clients,	
  customers,	
  and	
  fellow	
  employees	
  in	
  mind.
Summaries	
  here	
  are	
  wriaen	
  in	
  corporate	
  speak.	
  
Summaries	
  are	
  not	
  résumés	
  or	
  sales	
  pitches!
Tags	
  should	
  be	
  created	
  to	
  make	
  sure	
  that	
  important	
  keywords	
  are	
  included.
The	
  goal	
  of	
  a	
  profile	
  is	
  to	
  make	
  the	
  right	
  visitors	
  want	
  more.
Assessment	
  Tool	
  and	
  Methodology	
  ©2013	
  Ajax	
  Workforce	
  MarkeAng.	
  All	
  rights	
  reserved.
#	
  contacts,	
  "vanity"	
  URLs,	
  and	
  embedded	
  mulAmedia	
  can	
  make	
  a	
  profile	
  compelling.
Summary
Current	
  Experience
Other
Photo
Make	
  sure	
  your	
  face	
  is	
  clearly	
  visible.
Pay	
  aaenAon	
  to	
  lighAng,	
  contrast,	
  background,	
  cropping,	
  and	
  others	
  in	
  frame.	
  
Avoid	
  smirking	
  or	
  making	
  flirty	
  faces.
Headline
Get	
  specific.	
  Many	
  job	
  Atles	
  were	
  too	
  vague	
  to	
  be	
  helpful.
Say	
  less.	
  Long	
  headlines	
  create	
  confusion.
Page	
  3
Company	
  messaging
In	
  this	
  secAon,	
  we	
  look	
  at	
  how	
  the	
  company	
  represents	
  itself	
  on	
  LinkedIn.
We	
  analyze	
  the	
  quality	
  of	
  informaAon	
  provided	
  to	
  people	
  who	
  are	
  interested	
  in	
  the	
  company.
Sec:on	
  subtotal
50 /	
  50 Total	
  points	
  for	
  this	
  secAon
Sec:on	
  Notes
OK
•
•
•
• Is	
  basic	
  company	
  informaAon	
  presented?
• Is	
  the	
  products/services	
  tabs	
  acAvated	
  to	
  provide	
  addiAonal	
  informaAon?
Message	
  alignment	
  &	
  amplifica:on
In	
  this	
  secAon,	
  we	
  look	
  at	
  how	
  the	
  company	
  and	
  employees	
  work	
  together	
  to	
  deliver	
  a	
  consistent,
genuine	
  message	
  about	
  the	
  company.
Sec:on	
  subtotal
37 /	
  140 Total	
  points	
  for	
  this	
  secAon
Sec:on	
  Notes
Improvement	
  Needed
•
•
• Workforce	
  MarkeAng	
  is	
  the	
  process	
  of	
  aligning	
  employee	
  messaging	
  with	
  company
messaging—in	
  a	
  genuine,	
  opt-­‐in	
  way—to	
  benefit	
  both	
  employer	
  and	
  employee.
Alignment
According	
  to	
  the	
  2013	
  Edelman	
  Trust	
  Barometer,	
  61%	
  of	
  people	
  trust	
  employees	
  to	
  give	
  them
straight	
  informaAon	
  about	
  the	
  company	
  they	
  work	
  for.	
  
This	
  is	
  compared	
  to	
  21%	
  trust	
  for	
  CEOs	
  and	
  11%	
  trust	
  for	
  a	
  company	
  spokesperson.
Nielsen	
  found	
  a	
  similar	
  theme	
  when	
  looking	
  at	
  consumer	
  behavior.
Assessment	
  Tool	
  and	
  Methodology	
  ©2013	
  Ajax	
  Workforce	
  MarkeAng.	
  All	
  rights	
  reserved.
Are	
  related	
  companies	
  listed	
  on	
  the	
  company	
  page	
  in	
  a	
  right	
  column	
  carousel?
Company	
  Page
Is	
  the	
  company	
  imagery	
  correct—is	
  the	
  logo	
  up	
  to	
  date	
  and	
  in	
  focus?	
  Are	
  images	
  professional,
disAncAve,	
  and	
  compelling?
Is	
  the	
  company	
  easily	
  found	
  in	
  search?
Page	
  4
Messaging	
  Visualiza:on
Below	
  is	
  a	
  visualizaAon	
  of	
  what	
  is	
  being	
  communicated	
  by	
  the	
  company	
  employees	
  we	
  analyzed.
Note	
  that	
  this	
  does	
  not	
  take	
  into	
  account	
  profiles	
  that	
  had	
  blank	
  summary	
  or	
  current	
  experience	
  fields.
Ques:ons	
  to	
  consider:
Is	
  your	
  company	
  uniquely	
  idenAfiable	
  by	
  these	
  terms?
Are	
  employees	
  semng	
  themselves	
  to	
  be	
  helpful	
  to	
  prospects,	
  or	
  recruiters?
Are	
  there	
  key	
  concepts	
  that	
  you'd	
  like	
  people	
  to	
  include	
  in	
  their	
  messages?
Are	
  the	
  most	
  common	
  words	
  the	
  most	
  important	
  words?
How	
  is	
  the	
  company	
  helping	
  employees	
  change	
  their	
  mix	
  of	
  key	
  words	
  and	
  phrases?
visualiza(on	
  made	
  at	
  wordle.net
Addi:onal	
  notes
Key	
  company	
  messaging	
  falls	
  away	
  on	
  employee	
  profiles.
Photos	
  were	
  generally	
  posiAve,	
  but	
  not	
  polished.	
  However,	
  photos	
  were	
  consistent,	
  and	
  we	
  liked	
  
how	
  they	
  were	
  all	
  taken	
  in	
  your	
  stores.	
  
A	
  bigger	
  area	
  for	
  improvement	
  is	
  in	
  your	
  summaries	
  and	
  current	
  experiences.	
  Your	
  company	
  page	
  
talks	
  about	
  how	
  much	
  you	
  value	
  employees,	
  but	
  employees	
  seem	
  like	
  they've	
  got	
  their	
  resumes	
  
dangling	
  out	
  there.	
  It's	
  a	
  big	
  disconnect	
  that	
  caused	
  me	
  to	
  distrust	
  the	
  company	
  message.
Assessment	
  Tool	
  and	
  Methodology	
  ©2013	
  Ajax	
  Workforce	
  MarkeAng.	
  All	
  rights	
  reserved.

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Sample Lite Assessment

  • 1. Page  1 TOTAL  SCORE Joe  Smith at out  of  450 Ajax Workforce  Marke:ng  Assessment How  well  does  your  team  amplify  your  company's  message? 232 A  report  generated  for on   19-­‐Sep-­‐13 Sample  Company VIDEO  LINK  NOT  PROVIDED  FOR  THIS  SAMPLE  REPORT. Assessment  Tool  and  Methodology  ©2013  Ajax  Workforce  MarkeAng.  All  rights  reserved.
  • 2. Page  2 Employee  messaging In  this  secAon,  we  look  at  how  employees  represent  themselves. We  analyze  their  professionalism  and  ability  to  appear  helpful  to  the  people  they  work  with. Sec:on  subtotals 145 /  260 Total  points  for  this  secAon 14.5 /  26 Avg  employee  score 21 /  26 Highest  individual  score 9 /  26 Lowest  individual  score 10 /  10 #  individual  scored 1 /  10 #  individual  earning  75%  or  more  of  total  possible  points (Note:  #  of  individuals  scored  does  not  impact  the  overall  score.) Sec:on  Notes Improvement  Suggested • • • OK • • Improvement  Needed • • • • • Improvement  Needed • • • • Improvement  Suggested • • • • Share  experiences  or  lessons  learned  that  show  why  this  is  the  right  person  for  the  job. Current  experience  provides  an  opportunity  to  explain  exactly  what  a  person's  job  is. Since  no  two  people  do  a  job  exactly  the  same  way,  using  a  job  descripAon  here  is  insufficient. Include  informaAon  that  demonstrates  what  is  unique  about  the  person. Overkill  is  not  necessary.  Do  not  reach  for  every  bell  and  whistle. Is  there  something  on  the  summary  that  stands  out? The  summary  is,  in  our  opinion,  the  most  misused  secAon  on  these  profiles. Summaries  should  be  wriaen  with  the  clients,  customers,  and  fellow  employees  in  mind. Summaries  here  are  wriaen  in  corporate  speak.   Summaries  are  not  résumés  or  sales  pitches! Tags  should  be  created  to  make  sure  that  important  keywords  are  included. The  goal  of  a  profile  is  to  make  the  right  visitors  want  more. Assessment  Tool  and  Methodology  ©2013  Ajax  Workforce  MarkeAng.  All  rights  reserved. #  contacts,  "vanity"  URLs,  and  embedded  mulAmedia  can  make  a  profile  compelling. Summary Current  Experience Other Photo Make  sure  your  face  is  clearly  visible. Pay  aaenAon  to  lighAng,  contrast,  background,  cropping,  and  others  in  frame.   Avoid  smirking  or  making  flirty  faces. Headline Get  specific.  Many  job  Atles  were  too  vague  to  be  helpful. Say  less.  Long  headlines  create  confusion.
  • 3. Page  3 Company  messaging In  this  secAon,  we  look  at  how  the  company  represents  itself  on  LinkedIn. We  analyze  the  quality  of  informaAon  provided  to  people  who  are  interested  in  the  company. Sec:on  subtotal 50 /  50 Total  points  for  this  secAon Sec:on  Notes OK • • • • Is  basic  company  informaAon  presented? • Is  the  products/services  tabs  acAvated  to  provide  addiAonal  informaAon? Message  alignment  &  amplifica:on In  this  secAon,  we  look  at  how  the  company  and  employees  work  together  to  deliver  a  consistent, genuine  message  about  the  company. Sec:on  subtotal 37 /  140 Total  points  for  this  secAon Sec:on  Notes Improvement  Needed • • • Workforce  MarkeAng  is  the  process  of  aligning  employee  messaging  with  company messaging—in  a  genuine,  opt-­‐in  way—to  benefit  both  employer  and  employee. Alignment According  to  the  2013  Edelman  Trust  Barometer,  61%  of  people  trust  employees  to  give  them straight  informaAon  about  the  company  they  work  for.   This  is  compared  to  21%  trust  for  CEOs  and  11%  trust  for  a  company  spokesperson. Nielsen  found  a  similar  theme  when  looking  at  consumer  behavior. Assessment  Tool  and  Methodology  ©2013  Ajax  Workforce  MarkeAng.  All  rights  reserved. Are  related  companies  listed  on  the  company  page  in  a  right  column  carousel? Company  Page Is  the  company  imagery  correct—is  the  logo  up  to  date  and  in  focus?  Are  images  professional, disAncAve,  and  compelling? Is  the  company  easily  found  in  search?
  • 4. Page  4 Messaging  Visualiza:on Below  is  a  visualizaAon  of  what  is  being  communicated  by  the  company  employees  we  analyzed. Note  that  this  does  not  take  into  account  profiles  that  had  blank  summary  or  current  experience  fields. Ques:ons  to  consider: Is  your  company  uniquely  idenAfiable  by  these  terms? Are  employees  semng  themselves  to  be  helpful  to  prospects,  or  recruiters? Are  there  key  concepts  that  you'd  like  people  to  include  in  their  messages? Are  the  most  common  words  the  most  important  words? How  is  the  company  helping  employees  change  their  mix  of  key  words  and  phrases? visualiza(on  made  at  wordle.net Addi:onal  notes Key  company  messaging  falls  away  on  employee  profiles. Photos  were  generally  posiAve,  but  not  polished.  However,  photos  were  consistent,  and  we  liked   how  they  were  all  taken  in  your  stores.   A  bigger  area  for  improvement  is  in  your  summaries  and  current  experiences.  Your  company  page   talks  about  how  much  you  value  employees,  but  employees  seem  like  they've  got  their  resumes   dangling  out  there.  It's  a  big  disconnect  that  caused  me  to  distrust  the  company  message. Assessment  Tool  and  Methodology  ©2013  Ajax  Workforce  MarkeAng.  All  rights  reserved.