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firstdraftnews.com | @firstdraftnews | #ONA16
BEST PRACTICE IN HANDLING
FAKE NEWS AND EYEWITNESS MEDIA
firstdraftnews.com | @firstdraftnews | #ONA16
BEATING THE HOAXERS AT THEIR OWN GAME
firstdraftnews.com | @firstdraftnews | #ONA16
BEATING THE HOAXERS
Beating the hoaxers at their own game
firstdraftnews.com | @firstdraftnews | #ONA16
WHY BOTHER DEBUNKING?
On average, it takes more
than 12 hours for a false claim
on social media to be
debunked
The false claim travels farther
and faster than the debunk
Source: Shao, Ciampaglia et al, University of Indiana – ‘Hoaxy: A Platform for Tracking Online Misinformation
firstdraftnews.com | @firstdraftnews | #ONA16
WHY BOTHER DEBUNKING?
“Our analysis shows that tweets reporting unverified rumours spark a sudden burst of
retweets within the very first minutes, showing that users tend to share early,
unverified reports rather than later confirmations or debunks.”
They also found that tweets sent in support of an unverified claim tend to generate
the most retweets. This also aligns with the other finding that a (potentially) true rumor
is more interesting than a false one.
Source: Zubiaga et al, Warwick University: ‘Analysing How People Orient to and Spread Rumours
in Social Media by Looking at Conversational Threads'
firstdraftnews.com | @firstdraftnews | #ONA16
WHY BOTHER DEBUNKING?
On average, it takes more
than 12 hours for a false claim
on social media to be
debunked
The false claim travels farther
and faster than the debunk
firstdraftnews.com | @firstdraftnews | #ONA16
WHY BOTHER DEBUNKING?
Trust in news is falling in many countries
firstdraftnews.com | @firstdraftnews | #ONA16
SOURCES OF FAKES
• Official sources of
propaganda
Here’s what you need to look out for:
Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
• Unintentional
propagators like…
Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
• Unintentional
propagators like…
• Journalists, news
organisations, you, me
EVERYONE Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
HOW TO SPOT A FAKE
• Find the original source.
• Check the About page.
• Run the domain through whois.icann.org
• Google every name, reverse image search all photos.
• Compare against other sources.
• Think about the motivation for sharing/creating it.
Credit: Craig Silverman
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Strong, clear visuals
These images are
both fake, but the
debunkers are
unwittingly sharing
it further
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Strong, clear visuals
• Don’t re-share the fake/false image
without changing it
• Be clear
• Add context
• Make the dry, boring debunk as
shareable as the salacious lie
• Use humour and creativity
where appropriate
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Strong, clear visuals
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Use ‘nofollow’ links
<a href=”www.spam.com” rel=’nofollow’>Spam</a>
Or risk boosting the hoax’s SEO
Credit: Aviv Ovadya
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Humour and creativity
Make
people
want to
share the
debunk!
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Humour and creativity
firstdraftnews.com | @firstdraftnews | #ONA16
EFFECTIVE DEBUNKING
Humour and creativity
😕
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
There is more graphic imagery to filter than ever before…
Credit: Sam Dubberley
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
…and we’re not ready
Credit: Sam Dubberley
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
When is it most traumatic? (Emhub Study)
• When they were not expecting to see something horrific.
• When they were repeatedly exposed to distressing content.
• When they were looking for or at distressing content which was then not
subsequently used in news output, reporting or advocacy campaigns.
• When content reminded the individual of personal experiences or was in
some way connected to them.
• When the audio in a video contained sounds of human suffering such as
screaming or people begging for their lives.
Credit: Sam Dubberley
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
The personal impact can be profound
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
Personal care
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
Ensure that, before introducing new social media newsgathering techniques into the
newsrooms, ensure that the potential for viewing more distressing or traumatic content is
taken into account.
Ensure workflows for introducing video on to general servers includes warnings of traumatic
content.
Ensure staff rotation policies are in place so staff are given breaks from viewing distressing or
traumatic content during shifts. Also ensure that viewing social media is not left to one staff
member during any given shift.
Advice for managers
firstdraftnews.com | @firstdraftnews | #ONA16
HANDLING GRAPHIC IMAGERY
Further reading
firstdraftnews.com | @firstdraftnews | #ONA16
COPYRIGHT AND EYEWITNESS MEDIA
firstdraftnews.com | @firstdraftnews | #ONA16
COPYRIGHT AND EYEWITNESS MEDIA
Does Ben Innes own the copyright to
this infamous ‘selfie’ photo?
firstdraftnews.com | @firstdraftnews | #ONA16
COPYRIGHT AND EYEWITNESS MEDIA
Does Ben Innes own the copyright to
this infamous ‘selfie’ photo? NOPE
firstdraftnews.com | @firstdraftnews | #ONA16
COPYRIGHT AND EYEWITNESS MEDIA
Getting it wrong can be expensive
firstdraftnews.com | @firstdraftnews | #ONA16
COPYRIGHT AND EYEWITNESS MEDIA
firstdraftnews.com | @firstdraftnews | #ONA16
FIND MORE AT FIRSTDRAFTNEWS.COM
facebook.com/FirstDraftNews
@firstdraftnews
@firstdraftnews
medium.com/1st-draft

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Handling fake news and eyewitness media

  • 1. firstdraftnews.com | @firstdraftnews | #ONA16 BEST PRACTICE IN HANDLING FAKE NEWS AND EYEWITNESS MEDIA
  • 2. firstdraftnews.com | @firstdraftnews | #ONA16 BEATING THE HOAXERS AT THEIR OWN GAME
  • 3. firstdraftnews.com | @firstdraftnews | #ONA16 BEATING THE HOAXERS Beating the hoaxers at their own game
  • 4. firstdraftnews.com | @firstdraftnews | #ONA16 WHY BOTHER DEBUNKING? On average, it takes more than 12 hours for a false claim on social media to be debunked The false claim travels farther and faster than the debunk Source: Shao, Ciampaglia et al, University of Indiana – ‘Hoaxy: A Platform for Tracking Online Misinformation
  • 5. firstdraftnews.com | @firstdraftnews | #ONA16 WHY BOTHER DEBUNKING? “Our analysis shows that tweets reporting unverified rumours spark a sudden burst of retweets within the very first minutes, showing that users tend to share early, unverified reports rather than later confirmations or debunks.” They also found that tweets sent in support of an unverified claim tend to generate the most retweets. This also aligns with the other finding that a (potentially) true rumor is more interesting than a false one. Source: Zubiaga et al, Warwick University: ‘Analysing How People Orient to and Spread Rumours in Social Media by Looking at Conversational Threads'
  • 6. firstdraftnews.com | @firstdraftnews | #ONA16 WHY BOTHER DEBUNKING? On average, it takes more than 12 hours for a false claim on social media to be debunked The false claim travels farther and faster than the debunk
  • 7. firstdraftnews.com | @firstdraftnews | #ONA16 WHY BOTHER DEBUNKING? Trust in news is falling in many countries
  • 8. firstdraftnews.com | @firstdraftnews | #ONA16 SOURCES OF FAKES • Official sources of propaganda Here’s what you need to look out for: Credit: Craig Silverman
  • 9. firstdraftnews.com | @firstdraftnews | #ONA16 SOURCES OF FAKES • Official sources of propaganda • Hoaxers and marketers Credit: Craig Silverman
  • 10. firstdraftnews.com | @firstdraftnews | #ONA16 SOURCES OF FAKES • Official sources of propaganda • Hoaxers and marketers • Fake news websites Credit: Craig Silverman
  • 11. firstdraftnews.com | @firstdraftnews | #ONA16 SOURCES OF FAKES • Official sources of propaganda • Hoaxers and marketers • Fake news websites • Unintentional propagators like… Credit: Craig Silverman
  • 12. firstdraftnews.com | @firstdraftnews | #ONA16 SOURCES OF FAKES • Official sources of propaganda • Hoaxers and marketers • Fake news websites • Unintentional propagators like… • Journalists, news organisations, you, me EVERYONE Credit: Craig Silverman
  • 13. firstdraftnews.com | @firstdraftnews | #ONA16 HOW TO SPOT A FAKE • Find the original source. • Check the About page. • Run the domain through whois.icann.org • Google every name, reverse image search all photos. • Compare against other sources. • Think about the motivation for sharing/creating it. Credit: Craig Silverman
  • 14. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Strong, clear visuals These images are both fake, but the debunkers are unwittingly sharing it further
  • 15. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Strong, clear visuals • Don’t re-share the fake/false image without changing it • Be clear • Add context • Make the dry, boring debunk as shareable as the salacious lie • Use humour and creativity where appropriate
  • 16. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Strong, clear visuals
  • 17. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Use ‘nofollow’ links <a href=”www.spam.com” rel=’nofollow’>Spam</a> Or risk boosting the hoax’s SEO Credit: Aviv Ovadya
  • 18. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Humour and creativity Make people want to share the debunk!
  • 19. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Humour and creativity
  • 20. firstdraftnews.com | @firstdraftnews | #ONA16 EFFECTIVE DEBUNKING Humour and creativity 😕
  • 21. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY
  • 22. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY There is more graphic imagery to filter than ever before… Credit: Sam Dubberley
  • 23. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY …and we’re not ready Credit: Sam Dubberley
  • 24. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY When is it most traumatic? (Emhub Study) • When they were not expecting to see something horrific. • When they were repeatedly exposed to distressing content. • When they were looking for or at distressing content which was then not subsequently used in news output, reporting or advocacy campaigns. • When content reminded the individual of personal experiences or was in some way connected to them. • When the audio in a video contained sounds of human suffering such as screaming or people begging for their lives. Credit: Sam Dubberley
  • 25. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY The personal impact can be profound
  • 26. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY Personal care
  • 27. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY Ensure that, before introducing new social media newsgathering techniques into the newsrooms, ensure that the potential for viewing more distressing or traumatic content is taken into account. Ensure workflows for introducing video on to general servers includes warnings of traumatic content. Ensure staff rotation policies are in place so staff are given breaks from viewing distressing or traumatic content during shifts. Also ensure that viewing social media is not left to one staff member during any given shift. Advice for managers
  • 28. firstdraftnews.com | @firstdraftnews | #ONA16 HANDLING GRAPHIC IMAGERY Further reading
  • 29. firstdraftnews.com | @firstdraftnews | #ONA16 COPYRIGHT AND EYEWITNESS MEDIA
  • 30. firstdraftnews.com | @firstdraftnews | #ONA16 COPYRIGHT AND EYEWITNESS MEDIA Does Ben Innes own the copyright to this infamous ‘selfie’ photo?
  • 31. firstdraftnews.com | @firstdraftnews | #ONA16 COPYRIGHT AND EYEWITNESS MEDIA Does Ben Innes own the copyright to this infamous ‘selfie’ photo? NOPE
  • 32. firstdraftnews.com | @firstdraftnews | #ONA16 COPYRIGHT AND EYEWITNESS MEDIA Getting it wrong can be expensive
  • 33. firstdraftnews.com | @firstdraftnews | #ONA16 COPYRIGHT AND EYEWITNESS MEDIA
  • 34. firstdraftnews.com | @firstdraftnews | #ONA16 FIND MORE AT FIRSTDRAFTNEWS.COM facebook.com/FirstDraftNews @firstdraftnews @firstdraftnews medium.com/1st-draft