How to debunk hoaxes effectively, deal with graphic images and understand copyright on social media – as presented at the 2016 Online News Association annual conference
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WHY BOTHER DEBUNKING?
On average, it takes more
than 12 hours for a false claim
on social media to be
debunked
The false claim travels farther
and faster than the debunk
Source: Shao, Ciampaglia et al, University of Indiana – ‘Hoaxy: A Platform for Tracking Online Misinformation
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WHY BOTHER DEBUNKING?
“Our analysis shows that tweets reporting unverified rumours spark a sudden burst of
retweets within the very first minutes, showing that users tend to share early,
unverified reports rather than later confirmations or debunks.”
They also found that tweets sent in support of an unverified claim tend to generate
the most retweets. This also aligns with the other finding that a (potentially) true rumor
is more interesting than a false one.
Source: Zubiaga et al, Warwick University: ‘Analysing How People Orient to and Spread Rumours
in Social Media by Looking at Conversational Threads'
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WHY BOTHER DEBUNKING?
On average, it takes more
than 12 hours for a false claim
on social media to be
debunked
The false claim travels farther
and faster than the debunk
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SOURCES OF FAKES
• Official sources of
propaganda
Here’s what you need to look out for:
Credit: Craig Silverman
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SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
Credit: Craig Silverman
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SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
• Unintentional
propagators like…
Credit: Craig Silverman
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SOURCES OF FAKES
• Official sources of
propaganda
• Hoaxers and marketers
• Fake news websites
• Unintentional
propagators like…
• Journalists, news
organisations, you, me
EVERYONE Credit: Craig Silverman
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HOW TO SPOT A FAKE
• Find the original source.
• Check the About page.
• Run the domain through whois.icann.org
• Google every name, reverse image search all photos.
• Compare against other sources.
• Think about the motivation for sharing/creating it.
Credit: Craig Silverman
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EFFECTIVE DEBUNKING
Strong, clear visuals
These images are
both fake, but the
debunkers are
unwittingly sharing
it further
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EFFECTIVE DEBUNKING
Strong, clear visuals
• Don’t re-share the fake/false image
without changing it
• Be clear
• Add context
• Make the dry, boring debunk as
shareable as the salacious lie
• Use humour and creativity
where appropriate
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HANDLING GRAPHIC IMAGERY
There is more graphic imagery to filter than ever before…
Credit: Sam Dubberley
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HANDLING GRAPHIC IMAGERY
When is it most traumatic? (Emhub Study)
• When they were not expecting to see something horrific.
• When they were repeatedly exposed to distressing content.
• When they were looking for or at distressing content which was then not
subsequently used in news output, reporting or advocacy campaigns.
• When content reminded the individual of personal experiences or was in
some way connected to them.
• When the audio in a video contained sounds of human suffering such as
screaming or people begging for their lives.
Credit: Sam Dubberley
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HANDLING GRAPHIC IMAGERY
Ensure that, before introducing new social media newsgathering techniques into the
newsrooms, ensure that the potential for viewing more distressing or traumatic content is
taken into account.
Ensure workflows for introducing video on to general servers includes warnings of traumatic
content.
Ensure staff rotation policies are in place so staff are given breaks from viewing distressing or
traumatic content during shifts. Also ensure that viewing social media is not left to one staff
member during any given shift.
Advice for managers
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COPYRIGHT AND EYEWITNESS MEDIA
Does Ben Innes own the copyright to
this infamous ‘selfie’ photo? NOPE