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Part 1: BrandExploratory Eddie Burns, Alex Heide, Prachi Mishra, Stephanie Ryan,  Heather Rybak, & Sara Wight
Agenda
Background Info ,[object Object]
Clothing for the blue-collar working male
Target Market: 15-25 year-olds
Central Product: 501 jeans
Sold in 110 countries worldwide & continues to be a top selling jean brand,[object Object]
Levi’s Company Website
Mintel Reports on Denim Industry
Business Source Premier
Encyclopedia of Major Marketing Campaigns
Market Share Reporter 2010
Levi’s Facebook Fan Page ,[object Object]
Distributed via Facebook
7 Questions focused on brand recall, behavioral loyalty, brand imagery in addition to Aaker’s “Big Five” dimensions
Captured demographic information, brand salience, imagery & resonance
315 responses, 27% response rate
ZMET Technique
10 participants, age range of 20 to 64 years
Assessed higher-level associations
Trip to Levi’s Store ,[object Object]
Salience ,[object Object],Top of Mind: ,[object Object]
63% listed Levi’s in the top 3 brands of jeans,[object Object]
Consumer-Based Brand Equity Pyramid
Performance ,[object Object]
Reliability: Consumer approval has declined
ZMET: Participant praised Levi’s for jeans that fit well & look good
Facebook Fan Page: Disappointed in Levi’s products since outsourced manufacturing
Durability: 7 out of 10 mentioned long product life
Serviceability: Less important relative to durability,[object Object]
Imagery ,[object Object]
Masculine
Dual Imagery: Middle-to-Upper Class to Blue Collar
Purchase & Usage Situations: Casual & Informal
Personality & Values:
Aaker’s “Big Five”: Highest ranking on “ruggedness”
2004 Brand Personality Study: Strong, favorable but not unique,[object Object]
Consumer-Based Brand Equity Pyramid
Judgments ,[object Object]
ZMET: “Affordable, Good Value, Durable & Quality”
Credibility:
ZMET: 6 out of 10 included “Classic, Original, Traditional”
ZMET: Expertise as first denim manufacturer
Consideration & Superiority: Disparity with older & younger segments,[object Object]
Feelings ,[object Object]

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Brand Management - Levi's Brand Exploratory & Inventory