1. “Quality of speakers and content was excellent!”
Augustine Amboka, Principal HR Officer, Kenya Power & Lighting Co.
“Very educational, refreshing; especially the case studies.”
Margaret Tshebo, HR Manager, University of Botswana
27 -31 October 2014, The Forum – The Campus, Bryanston, Johannesburg
Revolutionise your HR strategy – An African experience for a global market
Tel: +27 (0) 11 771 7000
Email: registrations@iir.co.za
Web: www.hr-africa.com
HR AFRICA SUMMIT
11th
Annual
incorporating the HRD EXPO
Mary Ndawona,
Human Resources
Director,
Innscor Africa
(Zimbabwe)
Ethne Makgasane,
University Relations and
Programs Manager,
GE
Andrew Kanime,
Chief Human Resource
Officer,
Telecom (Namibia)
Leroy Moalusi,
HR Lead,
Aon
Clem Sunter,
Scenario Planner
Gillian Smith-Ismail,
Human Resources
Director: Africa & Middle
East,
UTi
Dr Graeme Codrington,
Futurist, Strategy
Consultant & Co-founder
and Senior Partner,
TomorrowToday
Dickson Ojukwu,
Talent & Performance
Consultant,
Saudi Telecoms (Saudi
Arabia)
Erik Vermuelen,
Behavioural Economics
Strategist
Howard A. Wallack, Vice
President:Global Business
Development,
Society for Human
Resource Management
(SHRM) (USA)
Tina Muparadzi,
Human Resources
Director,
Airtel (Ghana)
Ian Mullen,
Customer Success
Manager – UK & South
Africa,
LinkedIn (UK)
Geoff Jacobs,
Head of Human
Resources: South Africa
and Namibia,
Maersk
Peter Tladinyane,
Head of Human
Resources,
Standard Chartered Bank
(Botswana)
Who are your speakers this year?WHAT’S NEW FOR 2014?
A strategic event: Our programme aims to educate and create conversation
for the entire spectrum of the HR function. Attend all 5 days or the days that
apply to you – either way, you win!
Content-packed programme: Always in line with, and even ahead of
industry evolutions, the 11th Annual HR Africa Summit focuses on the most
relevant topics and addresses the HR challenges you are facing today.
Top speakers: We are honoured once again to be working with top HR
professionals! Take a look at the full programme and discover the powerful
insights these spearheading players will be sharing at our event.
Networking and business generation: In addition to our new mentoring
session as well as our powerful speed networking sessions, you can connect
with industry via Twitter and Linkedin throughout the event. Our speakers
will also be hosting lunch tables – pick a table and speak to your favourite
speaker ‘off-the-record’. With all this and more, can you afford to not be at
the 11th Annual HR Africa Summit?
Unique, one-of-a-kind exchanges!
• Designed around your needs: via extensive industry research the
conference is designed to allow you to become a more effective executive
and learn about cutting-edge trends
• Through open discussions and debate among HR executives, delegates
obtain global perspectives, new strategies and solutions being used by
peers.
• Conference sessions provide both strategic insights and practical
solutions
• Peer-facilitated round table and panel discussion provide practitioners
with a focused, high-level, think-tank
• Professional 1-1 mentoring sessions provide a rare opportunity to hone
your leadership skills
• An opportunity to share your successes and help shape the future of HR
register:
Charles Kazuka, Chief Human Resources Officer, NMB (Tanzania)
Stella Appiah-Nkansah, HR Director, Vodafone (Ghana)
Sean Snyman, Executive Director, Labournet
Olumide Omotoye, HR Services, Nigerian Bottling Company Ltd - Coca Cola
(Nigeria)
Lathasha Subban, Human Resource Manager: Capacity Building, Randwater
Kim Dowdeswell, Head of Science & Research, SHL Talent Measurement
Solutions & President Elect, Society for Industrial & Organisational
Psychology of South Africa (SIOPSA)
Steven Teasdale, Senior Manager: Leadership Strategy & Executive Talent,
Eskom
Helen Wilsenach, Partner: Employment Law, Bowman Gilfillan
Craig Raath, Executive Director, 21st
Century
Lydia Ritchie, Employee Group Scheme Specialist, AON
“Topics covered were practical, real HR burning issues. This time it was difficult to
select streams as all were covering real HR issues of interest. The exhibition also
brought in numerous HR service providers.”
Kebonomang Kapo, Senior HR Officer, Botswana College of Agriculture
Join our online communities for year-
round networking
T: Join the debate by using #HRAfrica2014 @HRAfricaSummit
l: Join our group - HR Africa Summit incorporating HRD Expo
f: Find us on Facebook by searching IIR HR Africa Summit
Bronze Sponsors
Platinum sponsor
2. In the event of unforeseen circumstances IIR South Africa BV reserves the right to change the programme content, the venue or the dates.
To register: Tel: +27 (0) 11 771 7000 Email: registrations@iir.co.za Web: www.hr-africa.com
Dear HR Professional
There is no doubt that the big buzz this October is IIR’s 11th
Annual HR Africa Summit and HRD Expo. If you attended our event last year, you can attest to the
event’s high level content and speakers. This year will be no different; once again IIR intends to provide an ideal platform for generating new ideas and exploring
innovative strategies that are supported by research, knowledge and experience. With over 7 countries represented (Ghana, USA, Tanzania, Zimbabwe, Saudi
Arabia, UK, Botswana) you can be sure you will receive a comprehensive perspectives on HR issues on a global scale.
YOU SPOKE - WE LISTENED!
We know your time is precious, you want access to information and you want it now. At this year’s conference, our new format will provide you with information
like never before. What does this new format entail?
• Fast track learning – sessions where multiple panellists will each give 3 strategies to help you deal with specific issues – no presentation! You evaluate the
strategies in the open session after.
• Co-presentations for diverse views on the same issues
• Assorted speaker panel – from HR practitioners to CEOs to behavioural economists; this year you get different perspectives on HR issues
• Open floor and roundtable discussions – we want to hear from you! Share your views with the speakers and the floor
• Action point summaries – at each discussion, IIR will compile action points which we will provide to you after the conference as handy references to take
back to the office and implement with your team.
• Streamed sessions with masterclass sessions
• Mentor programme – a chance for seasoned delegates to share their expertise with novel HR practitioners in structured one-on-one sessions. Learn more
below
The conference will unite HR practitioners across industry in an unparalleled opportunity to network, benchmark, and hear the latest thinking on emerging
trends and other key issues that will affect your organisation over the coming years.
Take advantage of the early-bird prices and register today for the foremost HR professional event of the year.
I look forward to welcoming you to the conference.
Kind regards
Cynthia Makarutse
Project Manager: Conferences
IIR South Africa
BECAUSE THE ADVISORY BOARD SAID SO.
About the organisers
This event’s Advisory Board consists of senior HR executives from cross-sector organisations active in top HR position within their organisations. These
individuals have dedicated their time, energy and expertise in helping us build this most relevant conference experience for you. Their role includes advising
the organising team on the latest industry trends, challenges and discussion issues, thus creating an event developed by and for the industry.
The Institute for International Research (IIR) is the leading provider in South Africa of strategic conferences, training courses and customised training solutions
which are highly focused on issues facing industry across all sectors on a day-to-day basis. IIR is wholly owned by Informa plc, the world’s largest provider of
information to academics, businesses and individuals, and is listed on the London Stock Exchange. With around 7,000 employees working in some 150 offices in
over 40 countries, Informa’s global reach and breadth of offer is unique.
Gabriel Heroldt,
Group Effectiveness Manager,
Harmony Gold
Steven Teasdale,
Senior Manager: Leadership
Strategy, Brand and Executive Talent
Management,
Eskom
Sharmilla Govind,
Head of HR,
HSBC
Muriel Sokkie,
HR Executive,
Marsh
Dalene Sachele,
Head of HR,
Mercantile Bank
Ali Moroane,
Senior HR Specialist: Talent Sourcing,
Sasol
Terryn Palani,
Executive Head: Organisational
Effectiveness,
Vodacom
Ravinash Guiness,
Talent, Transformation & Wellness
Manager,
Wesbank
Nazeema Khan,
HR Manager,
Endemol
Carlos Torres,
Group Head of Talent and Performance
Organisational Capability,
Imperial Tobacco (UK)
Nneka Ashiedu,
HR Operations Leader,
General Electric (Nigeria)
Mentor Programme
Are you a seasoned HR professional who would like to encourage newcomers in their careers? Are you new to the profession, seeking guidance and
advice from an experienced insider? Join the NEW Mentor Programme!
Signing up is as easy as registering for the conference. Just look for the Mentor Programme section on the conference registration form, and tick the appropriate
box. Once you sign up, we’ll follow up with you before the conference for more details and provide some additional information. At the conference, we will
facilitate an introduction between you and your mentor or mentee. This will allow you to get to know each other and allow for continued one-on-one advice and
guidance through-out the conference and after. At the conference, one break-out session will be dedicated to our mentors and mentees allowing them to focus
on their areas of special interest or need.
Don’t miss out on the SHRM’s (USA) keynote
and masterclass on the HRM CompetencyModel on day 4! Plus Linkedin’s (UK) social
media recruitment masterclass on day 5!
N
EW
3. In the event of unforeseen circumstances IIR South Africa BV reserves the right to change the programme content, the venue or the dates.
To register: Tel: +27 (0) 11 771 7000 Email: registrations@iir.co.za Web: www.hr-africa.com
15:30 Panel Discussion: I got my seat at the table but I can’t find my
chair!
This session is about how HR can perform effectively as a strategic partner.
Panellists will draw on examples and experiences that will define the need for HR
strategic thinking. We will rethink what HR does to support corporate strategy and
how it does it. This will be a participative session with case studies and audience
participation
Geoff Jacobs, Head of Human Resources: South Africa and Namibia,
Maersk
Gillian Smith-Ismail, Director Human Resources (Africa & Middle East),
UTi
Mary Ndawona, Human Resources Director, Innscor Africa
(Zimbabwe)
Leroy Moalusi, HR Lead, Aon
Kim Dowdeswell, Head of Science & Research, SHL Talent
Measurement Solutions & President Elect, Society for Industrial &
Organisational Psychology of South Africa (SIOPSA)
16:30 Closing remarks and close of day one
Day 2: Tuesday 28 October 2014
08:30 Chairman’s opening remarks: setting the scene and expectations
for the day
TALENT MANAGEMENT AN AFRICAN PERSPECTIVE
Talent – your company’s greatest asset, HR’s greatest challenge. Through-out the
following sessions, leading experts will share valuable experiences and help you
devise a strategic plan to create an environment where your best people will thrive.
08:45 Keynote: Succeeding in a changing world
Dr Graeme Codrington, Futurist, Strategy Consultant & Co-founder
and Senior Partner, TomorrowToday
09:30 Co-presentation: Talent shortages & skills gaps - equip your
organisation for new battlefronts in the war for talent
New battlefronts are emerging – talent shortages and lack of required
skills to fill critical roles. Learn how to fight – and win – these new
battles through innovative strategies to attract, recruit & retain the
talent your business needs.
Charles Kazuka, Chief Human Resources Officer, NMB (Tanzania)
10:15 Mid-morning refreshments and networking
10:45 The Expat Challenge - key lessons in attracting and retaining
international talents in a new culture
Stella Appiah-Nkansah, HR Director, Vodafone (Ghana)
11:30 CASE STUDY: Building local expertise through skills development
partnerships – from graduates to business leaders
Lathasha Subban, Human Resource Manager: Capacity Building,
Randwater
Ethne Makgasane, University Relations and Programs Manager, GE
12:15 Industry panel: Scramble for talent: how are top companies in
Africa managing the skills shortage predicament?
•• Macro and micro challenges of retaining talent in today’s economy – what are
the real challenges of your business and mobilising talent to aid growth?
•• Do you have the talent to realise your business strategy?
•• Ensuring you have the right people with the right skills in the right roles
•• Assessing the roles that drive the most value in your business and
understanding how to resource them
*This session will wrap up with at least 3 action points per topic which you can take
back to your office and implement with your team. IIR will summarise these action
points and they can be your handy go-to reference after the conference!
13:00 Hosted lunch and networking
Meet the speakers in person. Have your questions answered and share insights
over a meal. Make sure you book your seat with your favourite speaker during
registration in the morning
Stream A:
EMPLOYEE ENGAGEMENT
How do you engage your workforce to drive revenue, performance and innovation
in your organisation?
14:00 Case study: Transformational employee engagement – using
Engagement surveys as a change tool
•• What do your employees want from your organisation?
•• Expectations around engagement surveys
•• Myths about employee engagement surveys
•• What are the employee engagement paybacks for your organisations’
stakeholders? (Shareholders/leaders/employees)
•• The drivers of employee engagement
•• Using engagement surveys as a change catalyst
Olumide Omotoye, Human Resources Services Manager, Nigerian
Bottling Company Limited – Coca Cola (Nigeria)
Day 1: Monday 27 October 2014
08:00 Opening HR Power Breakfast with Clem Sunter, Scenario Planner
Join Clem Sunter, Scenario Planner as he talks on “The World and South Africa
beyond 2014- the latest flags, scenarios and implications for the HR industry”
09:00 Structured speed networking session
Make it count - don’t forget your business cards!
09:20 Conference commences Chairman’s opening remarks: setting the
scene and expectations for the day
STRATEGIC HR AND BUSINESS PERFORMANCE
It’s no longer a question of whether you have a seat at the table – every business
needs you there. If you don’t have a seat, you are not doing the right things.
09:30 KEYNOTE: Organisational intelligence – setting the stage for HR
competence
To succeed as an HR practitioner, you need to understand the language of the
business and the key business issues of the organisation you work for. In this
presentation, the speaker will share on how you can transform into a true business
partner by
•• building HR capability in your organisation
•• designing and establishing an effective HR department in your organisation
•• becoming a more efficient business partner
10:15 LIVE INTERVIEW: Great expectations the CEO perspective on the
people agenda
•• How does the board view the people agenda?
•• How can HR place itself at the heart of a company’s strategic direction?
•• How can HR improve its commercial understanding of the wider business to
be the strategic partner it needs to be?
•• Which progressive HR Skills are moving to the top of the leadership agenda?
•• Is a move from HR Director to Chief Executive a bridge too far? How does one
keep their eye on the prize?
Surprise guest speaker – watch this space!
10:45 Mid-morning refreshments and networking
11:15 Co-presentation: Matching HR and business strategy in
multinational corporations – how to make an impact in your region
(strategic) and cluster (practical).
Amongst other aspects, the speakers will be tapping into their experience in Africa
and sharing their views on the following:
•• Is the African challenge a “War for Talent” or a “War for Capabilities”?
•• How aligned is HR strategy to Business strategy, and is this alignment a
top-down or bottom-up approach? What are the Pros and Cons of either
approach?
•• How would HR know what its impact on the Business is?
Geoff Jacobs, Head of Human Resources: South Africa and Namibia,
Maersk
Gillian Smith-Ismail, Director Human Resources (Africa & Middle East),
UTi
12:15 Case study: Taking human resources to the business
In this co-presentation, AON will demonstrate through a case study, the why the
business partner model makes sense
Leroy Moalusi, HR Lead, Aon
Lydia Ritchie, Employee Group Scheme Specialist, AON
13:00 Hosted lunch and networking
Meet the speakers in person. Have your questions answered and share insights
over a meal. Make sure you book your seat with your favourite speaker during
registration in the morning
14:00 Customer centricity – how can HR become a part of this business
evolution?
The shift towards a more customer centric organisation generally involves
all-encompassing changes in HR which in-turn presents a challenge to HR as
an internal service unit. How then does HR incorporate the characteristics of
customer centricity into its own strategy, structure, culture, and processes? What
are the recommendations for HR?
Mary Ndawona, Human Resources Director, Innscor Africa
(Zimbabwe)
HR LEADERSHIP
Drive competitive advantage and exceed your business objectives through elevated
leadership
14:45 Improving the odds of success for high potential programmes
Companies in the US alone invest around $3 billion in high potential programmes
each year, yet just 17% of HR professionals are satisfied with their programmes.
So it’s no surprise that the Board is demanding tangible statistics and hard data to
show how that investment is paying off.
•• What are the assumptions that lead to the wrong investment?
•• How do you practically change the odds of success for HiPo programmes?
•• How do you build a leadership pipeline of High Potentials that will stay with
the organisation?
Kim Dowdeswell, Head of Science & Research, SHL Talent
Measurement Solutions & President Elect, Society for Industrial &
Organisational Psychology of South Africa (SIOPSA)
4. In the event of unforeseen circumstances IIR South Africa BV reserves the right to change the programme content, the venue or the dates.
To register: Tel: +27 (0) 11 771 7000 Email: registrations@iir.co.za Web: www.hr-africa.com
12:45 Hosted lunch and networking
Meet the speakers in person. Have your questions answered and share insights
over a meal. Make sure you book your seat with your favourite speaker during
registration in the morning
Stream A:
SUCCESSION PLANNING ROADMAP
From recruiting the right candidate to developing new leadership from within,
succession planning is essential for an organisation to meet its strategic goals
13:30 Masterclass: How to build a robust succession planning
programme that aligns current talent development with future
leadership needs
•• Strategic succession planning – the new enterprise reality for 2014 and
beyond
•• Understanding how to link strategic and succession planning decisions
•• Linking the long-term vision and direction of your organisation with your
succession planning strategy
•• Critical success factors
Brandon Pleaner, Solution Design Specialist, CEB South Africa
15:00 Mid-afternoon refreshments and networking
15:30 Fast track learning: key elements session: Building a
leadership pipeline or talent pool to ensure leadership continuity
•• Pros & cons: recruiting from in-house talent pools vs. outside talent
•• how to identify talent with critical skills early in their career
•• Assessing competency and skill levels of current talent using assessment
instruments
Stream B:
REWARDS STRATEGIES
Aligning your total rewards strategy with your business goals
13:30 Reward and remuneration drivers and trends – where is the African
market headed?
•• Analysing the trends in the different business sectors and how each has its
own unique set of market dynamics
•• Of strikes, trade unions, labour legislation and the political landscape –
what are the long-term effects of these issues on the African reward and
remuneration environment?
•• Future outlook: where is the world of remuneration headed and how can you
take advantage of this movement?
Craig Raath, Executive Director, 21st
Century
14:15 Case study: Economics of labour remuneration and rewards in a
unionised workplace
•• How much have trade unions affected remuneration practices in Africa across
industry?
•• Managing trade union expectations in the current economic environment
•• Can trade unions ever influence company policy on remuneration?
•• Creating positive union-management relations
Peter Tladinyane, Head of Human Resources, Standard Chartered
Bank (Botswana)
15:00 Mid-afternoon refreshments and networking
15:30 Designing incentive schemes that help (not hinder) organisations
with delivery of the business strategy
When designing incentive schemes, how much influence should business strategy
have on the design vs market practices? Dianne Auld will explore these themes in a
thought provoking talk on incentive scheme design. In the talk she will cover:
•• Market practices and to what extent these should be taken into account in
incentive design
•• The critical importance of aligning incentives with business strategy
•• Who should be (and who shouldn’t be) on the incentive design team
•• Factors that are key, but are often under estimated, in the incentive design
process
•• How much time should be spent on design vs communication
Dianne Auld, Consultant, Auld Compensation Consulting
16:30 Closing remarks and close of day three
Day four: Thursday 30 October 2014
08:30 Chairman’s opening remarks: setting the scene and expectations
for the day
HR Development
If you want to know whether you’re performing the behaviours of a successful HR
professional, this is the way to find out if you are…and if not, how best to learn
those behaviours
08:45 Keynote: Being there globally! – what it means to develop & be
effective internationally
Howard will share his thoughts on global HR trends, global ‘mindset’ and the
global competencies and behaviours that make one truly interactive, engaged,
15:00 Understanding the relationship between employer brand, employee
engagement and business performance
15:45 Fast track learning: key elements session topics up for
discussion are as follows:
•• What are the drivers of engagement?
•• Teaching front-line Managers how to drive the brand promise to the
workforce
•• Communicating organisational goals that connect with employees
•• Effectively managing dis-engaged employees
Stream B:
EFFECTIVE ONBOARDING STRATEGIES
Start right for maximum employee performance
14:00 The onboarding checklist – giving new employees a chance at
success and productivity in their roles
•• What are your objectives for your onboarding programme?
•• What key principles should be incorporated into your programme design?
•• How does a successful onboarding programme look?
Dickson Ojukwu, Talent & Performance Consultant, Saudi Telecoms,
Saudi Arabia
14:45 The Millennial dilemma – social media strategies for onboarding
A look at how onboarding programmes leverage new technologies and use
gamification to increase communication and engagement with new hires or
transitioning talent
Jeanine Ferreira, Portfolio Manager: Content Marketing, Vodacom
15:30 Open floor discussion: Onboarding best practices – enhancing
engagement the day the employee starts with the company
The stream Chairperson will facilitate a discussion with the
audience on the following:
•• Strategies to monitor the effectiveness of your orientation initiatives
•• Implementing cost-saving tools to accelerate the time to productivity of new
hires
•• Determining the right blend of programmes and delivery models necessary to
achieve strategically aligned onboarding initiatives
16:15 Closing remarks and close of day two
17:00 Africa night cocktail party
Relax and wind down at this networking session with your peers!
Day three: Wednesday 29 October 2014
08:30 Chairman’s opening remarks: setting the scene and expectations
for the day
ORGANISATIONAL CULTURE
Has the industry properly defined ‘culture’ in the HR context? Can a healthy
organisational culture influence the bottom line?
08:45 Keynote: Cordialism – why culture matters
Erik Vermuelen, Behavioural Economics Strategist
09:30 Industry poll: Defining organisational ‘culture’
What does culture mean to HR professionals? How do you define it for your
business? Take part in this survey results will be shared for comment. The results
might surprise you!
09:45 Organisational excellence: does the culture support the mission?
There is no “one size fits all” path to excellence but there are traits that all excellent
organisations all share – the alignment of culture and mission
Tina Muparadzi, Human Resources Director, Airtel (Ghana)
10:30 Case study: Creating an implementable leadership strategy in a
large organisation
Steven will share the Eskom journey so far, stopping to reflect on what works and
what lessons can be learnt in the context of design and delivery of a leadership
strategy for a large complex organisation
Steven Teasdale, Senior Manager: Leadership Strategy & Executive
Talent, Eskom
11:15 Mid-morning refreshments and networking
11:45 Expert-led roundtable discussions on the following topics:
•• Diagnosing and measuring organisational culture
•• Creating cultural alignment with current socio-economic situation – how do
you shift employee mind-set from abundance to lean?
•• Multinationalshow do you align Holding Group culture with subsidiary culture?
•• Creating a culture of trust, openness, honesty and reliability
•• Making culture change stick – the critical steps to have successful culture change
*This session will wrap up with at least 3 action points per topic which you can take
back to your office and implement with your team. IIR will summarise these action
points and they can be your handy go-to reference after the conference!
5. In the event of unforeseen circumstances IIR South Africa BV reserves the right to change the programme content, the venue or the dates.
To register: Tel: +27 (0) 11 771 7000 Email: registrations@iir.co.za Web: www.hr-africa.com
•• Helping your staff create their own workable and sustainable solutions
•• How to support staff experiencing high levels of conflict
•• Determining when you need professional help
Chris Jacobs, Independent Researcher
12:30 Hosted lunch and networking
Meet the speakers in person. Have your questions answered and share insights
over a meal. Make sure you book your seat with your favourite speaker during
registration in the morning
CAREER PATHING
Play your role in fostering career mobility by outlining the critical skills that
employees need to acquire as they move up or around in your company
13:30 Master Session: Career pathing: how to create a career
development framework
•• The downfalls of not having career development frameworks for employees
•• Why a well-designed, comprehensive, and formal career pathing model
can deliver a highly skilled workforce, ready pool of leaders, lower turnover,
reduced absenteeism, and improved talent and knowledge asset retention
•• How to create career paths for job roles that empower your employees to take
control of their careers and engage in a meaningful development planning
process
•• How to create a gap analysis and align career development resources to close
skill gaps
•• How to effectively track an employee’s career path and ensure they’re doing
the right things to get them where they want to be
•• The importance of managers becoming coaches and their role in the career
pathing process
•• The role of the CEO in creating a company-wide culture of career development
and clearly defined career paths
Andrew Kanime, Chief Human Resource Officer, Telecom (Namibia)
15:00 Mid-afternoon refreshments and networking
15:30 Plenary session: Industrial theatre
Edutainment at its best! Wind down with some theatre used to tactfully highlight
workplace issues.
16:15 Closing remarks and close of day four
Day five: Friday 31 October 2014
08:30 Chairman’s opening remarks: setting the scene and expectations
for the day
HR AND SOCIAL MEDIA
Learn how to integrate social technologies into recruitment, development and
engagement practices – every forward thinking HR professional is!
08:45 Masterclass: Maximising and leveraging social media and
online networking to recruit the best talent
Facilitator: Ian Mullen, Customer Success Manager – UK & South
Africa, LinkedIn (UK)
Key elements:
•• The WHY, HOW and WHAT to focus on in order to capitalise on Social
Recruiting – Increase success in hiring, engaging and retaining talent
•• Understanding the Social Recruitment marketplace
•• Using the right Social Media to ensure success – the demographics of Social
Recruiting
•• Measuring Success – how to define and present the ROI of Social Recruiting
Key learning outcomes:
•• Learn how to utilise social media effectively across your business for talent
acquisition.
•• Understanding of the different social channels
•• Get advice on how to define and present ROI
10:45 Mid-morning refreshments and networking
11:15 Masterclass: Social media in the workplace: engaging,
energizing and enabling employees
Social media is changing the world as we know it. Innovative companies use social
tools like blogs and wikis to complement their existing internal communications
strategy. The social elements encourage individuals to become involved on a
personal level with company policy and culture. They encourage participation and
knowledge sharing because they are not imposed centrally but grown organically.
During this session, you will gain insights in connecting with your employees using
social media.
Mike Stopforth, CEO, Cerebra
13:15 Lunch and close of conference
effective, and productive worldwide. Leave the session with an understanding of
8 competencies and 14 behaviours for global and cultural effectiveness, and some
personal tips on being ‘real’ and ‘really connecting’ across borders, and learn how
they fit into SHRM’s larger HR Competency Model
Howard A. Wallack, Vice President: Global Business Development,
Society for Human Resource Management (SHRM) (USA)
09:15 Masterclass: The SHRM HR Competency Model and your own
HR professional development
Learn about the nine elements of SHRM’s HR Competency Model, key behaviours
associated with each, and how you can map your own HR learning path for
personal and organizational effectiveness
Howard A. Wallack, Vice President: Global Business Development,
Society for Human Resource Management (SHRM) (USA)
10:45 Mid-morning refreshments and networking
Stream A:
CULTIVATING KNOWLEDGE TRANSFER
As the boomer generation approaches retirement, businesses face a loss of
knowledge on an unprecedented scale, yet few have a plan for transferring this
knowledge. They should!
11:00 Bridging the gaps: how to transfer knowledge in today’s
multigenerational workplace
•• how do you effectively share expertise across your workforce workforces
•• understand generational learning styles and preferences, and choose the best
transfer methods
•• Learn how to distinguish transfer methods and identify the approaches that
best suit each need category
11:45 Open floor discussion: Knowledge transfer – what are your
strategies for success?
Your chance to join in the conversation! Address the Chair and your peers by
sharing your experiences for discussion and resolutions.
12:30 Hosted lunch and networking
Meet the speakers in person. Have your questions answered and share insights
over a meal. Make sure you book your seat with your favourite speaker during
registration in the morning
RETRENCHMENT MANAGEMENT
A necessary evil in current economic times – make sure you are doing it right and
avoid backlash!
13:30 Good practice: retrenchment – what is the right procedure?
Employers continue to get it wrong and in many cases they end up paying a very
heavy price, don’t get caught in up in this predicament. Gain insights on how to
carry out this procedure legally. The presentation will focus on:
•• When may an employer retrench
•• The meaning of a joint consensus seeking process
•• Fair and objective selection criteria
Sean Snyman, Executive Director, Labournet
14:15 Dealing with the internal effects of retrenchment how to ensure
continuity in the company
•• What can you expect?
•• Emotional reactions, transitional periods etc. are some of the internal effects
of corporate downsizing – what approaches would be helpful for staff in the
aftermath?
•• What are some of the strategic interventions designed to provide emotional
and practical support to employees during downsizing?
15:00 Mid-afternoon refreshments and networking
Stream B:
LABOUR LAW
Striking a balance between employee rights and business competitiveness and
performance
11:00 Need to know! Amendments to the labour legislation some practical
implications
In this session, the speaker will focus on 3 pieces of legislation:
•• Labour Relations Act
•• The Basic Conditions of Employment Act
•• Employment Equity Act
Helen Wilsenach, Partner: Employment Law, Bowman Gilfillan
CONFLICT MANAGEMENT FOR HR PROFSSIONALS
Workplace conflict is one of the greatest causes of employee stress. Taking simple
steps to resolve conflict immediately can prevent many workplace conflicts from
escalating.
11:45 Workplace conflict resolution tips and strategies for HR
practitioners
•• How to recognise conflict before it escalates
•• How to approach people you suspect may need assistance
•• Planning and executing conversations with people in conflict
