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5	
  steps	
  how	
  to	
  make	
  	
  
your	
  export	
  profitable	
  
	
  
1
(and	
  avoid	
  costly	
  mistakes)	
  
Are	
  you	
  making	
  
money	
  on	
  your	
  
exports?	
  
Even	
  if	
  you	
  include	
  all	
  the	
  
additional	
  costs	
  of	
  being	
  
active	
  abroad?	
  
2
3
Or	
  are	
  you	
  loosing	
  
money	
  on	
  your	
  
exports?	
  
If	
  you	
  include	
  translation	
  services,	
  	
  
legal	
  fees,	
  distributor	
  margins,	
  	
  
shipping	
  costs	
  and	
  traveling?	
  
4
It	
  is	
  good	
  to	
  	
  
see	
  exporting	
  as	
  	
  
an	
  investment,	
  	
  
but	
  one	
  day	
  it	
  
has	
  to	
  pay	
  off…	
  
Alliance	
  experts	
  helps	
  you	
  to	
  make	
  	
  
your	
  exports	
  pay	
  off	
  
Alliance	
  experts	
  is	
  a	
  global	
  network	
  of	
  business	
  development	
  
specialists.	
  We	
  help	
  companies	
  enter	
  new	
  markets	
  profitably.	
  
5
What	
  to	
  expect	
  in	
  this	
  presentation?	
  
6
Slide 8
Slide 31 Slide 42
Slide 13
Which countries are suitable for SME’s?
•  After filtering we identified 64 countries that are
suitable for SME’s to export to
•  Still, these markets need to be checked on customer
demand and competition for your specific offering.
•  For each of these markets we have grouped the key
figures on population, earnings, spending, trade, taxes
and urbanisation
The profile of the right local partner
Small
Start-up
Brings in knowledge
Striving for limited
dependence
Brings in manpower
Large
Mature
Brings in network
Striving for large
interdependence
Brings in assets
Estimated costs to enter a new market
(before any substantial revenue comes in)
Nr. Offering / Market Simple Average Complex
1 Simple product 20,000 USD 50,000 USD 80,000 USD
2 Service from abroad 30,000 USD 50,000 USD 80,000 USD
3 Product with service 70,000 USD 100,000 USD 150,000 USD
4 Customised product 70,000 USD 100,000 USD 150,000 USD
5 Customised service 100,000 USD 150,000 USD 250,000 USD
Five steps to make your export profitable
1. Start with a strategy
2. Do market research
3. Find local partners
4. Enter the market
5. Make haste
Do	
  you	
  prefer	
  to	
  read	
  this	
  presentation	
  as	
  a	
  
downloaded	
  pdf	
  file?	
  
7
Get it now from www.allianceexperts.com
(click here)
Five	
  steps	
  to	
  make	
  your	
  export	
  profitable	
  
8
1. Start with a strategy
2. Do market research
3. Find local partners
4. Plan & Agree
5. Establish presence
Step	
  1.	
  	
  
Start	
  with	
  a	
  strategy	
  
9
Three	
  decisions	
  in	
  your	
  market	
  entry	
  strategy:	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Country	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Offering	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Approach	
  
1st	
  aspect:	
  which	
  country	
  to	
  go	
  to?	
  
•  Where	
  is	
  a	
  need	
  for	
  your	
  products	
  or	
  services?	
  
•  Where	
  is	
  less	
  competition	
  than	
  elsewhere?	
  
•  What	
  is	
  a	
  good	
  country	
  to	
  do	
  business	
  in?	
  
10
The	
  complexity	
  of	
  entering	
  the	
  market	
  differs	
  
per	
  country	
  
11
Simple	
   Average	
   Complex	
  
Distance	
   Nearby	
   Far	
  
Language	
   Same	
  language	
   Other	
  language	
   Other	
  writing	
  
Culture	
   Comparable	
   Totally	
  different	
  
Formalities	
   Open	
   Bureaucratic	
  
Size	
   Small	
   Large	
  	
  
Which	
  countries	
  you	
  should	
  avoid	
  or	
  shouldn’t	
  
go	
  to?	
  
•  Alliance	
  experts	
  has	
  done	
  a	
  screening	
  of	
  180	
  countries	
  for	
  
which	
  recent	
  World	
  Bank	
  data	
  is	
  available	
  
•  We	
  first	
  filtered	
  out	
  75	
  countries	
  with	
  a	
  GDP	
  of	
  less	
  than	
  
20	
  billion,	
  the	
  size	
  of	
  Afghanistan.	
  It	
  would	
  require	
  a	
  lot	
  of	
  
effort	
  for	
  limited	
  returns	
  
•  Then	
  we	
  filtered	
  another	
  20	
  countries	
  with	
  a	
  GDP	
  PPP	
  per	
  
capita	
  less	
  than	
  7.000	
  USD:	
  not	
  sufficient	
  buying	
  power	
  
•  There	
  are	
  indexes	
  for	
  ease	
  of	
  doing	
  business	
  and	
  logistics	
  
performance	
  in	
  a	
  country.	
  Using	
  this,	
  another	
  21	
  countries	
  
such	
  as	
  Indonesia	
  and	
  Colombia	
  were	
  filtered	
  out.	
  
12
Which	
  countries	
  are	
  suitable	
  for	
  SME’s?	
  
•  After	
  filtering	
  we	
  identified	
  64	
  countries	
  that	
  are	
  suitable	
  
for	
  SME’s	
  to	
  export	
  to	
  
•  Still,	
  these	
  markets	
  need	
  to	
  be	
  checked	
  for	
  consumer	
  
demand	
  and	
  competition	
  for	
  your	
  specific	
  offering.	
  
•  For	
  each	
  of	
  these	
  markets	
  we	
  have	
  grouped	
  the	
  key	
  
figures	
  on	
  population,	
  earnings,	
  spending,	
  trade,	
  taxes	
  
and	
  urbanisation	
  	
  
13
Get the full database with important results now
from www.allianceexperts.com (click here)
Top	
  10	
  countries	
  per	
  GDP	
  
Country GDP
United States 16.768
China 9.240
Japan 4.920
Germany 3.730
France 2.806
United Kingdom 2.678
Italy 2.149
Russian Federation 2.097
Canada 1.827
Australia 1.560
Country
GDP/capita
PPP
Qatar 136.727
Luxembourg 90.410
Singapore 78.763
Norway 65.461
Switzerland 56.565
Saudi Arabia 53.644
Hong Kong SAR 53.216
United States 53.042
Netherlands 46.298
Ireland 46.140
14
Top	
  10	
  countries	
  on	
  trade	
  and	
  tax	
  
Country
Trade of
services
Luxembourg 214%
Ireland 102%
Singapore 87%
Hong Kong 67%
Cyprus 48%
Estonia 43%
Belgium 40%
Denmark 39%
Panama 34%
Thailand 30%
Country
Total tax
rate
Qatar 11%
Kuwait 13%
Bahrain 14%
Saudi Arabia 15%
United Arab Emirates 15%
Singapore 18%
Croatia 19%
Luxembourg 20%
Canada 21%
Hong Kong SAR 23%
15
Top	
  10	
  countries	
  for	
  ease	
  of	
  doing	
  business	
  	
  
and	
  population	
  density	
  
Country
Ease of
business
Singapore 1
New Zealand 2
Hong Kong 3
Denmark 4
Korea, Rep. 5
Norway 6
United States 7
United Kingdom 8
Finland 9
Australia 10
Country
Population
density
Singapore 7.713
Hong Kong 6.845
Bahrain 1.753
Korea, Rep. 516
Netherlands 498
Puerto Rico 408
Israel 372
Belgium 370
Japan 349
United Kingdom 265
16
2nd	
  aspect:	
  determine	
  your	
  offering	
  
Coming	
  from	
  abroad	
  you	
  will	
  always	
  have	
  a	
  disadvantage	
  compared	
  to	
  local	
  
producers.	
  So	
  make	
  sure	
  that	
  your	
  offering	
  either	
  is:	
  
•  Unique	
  (so	
  you	
  won’t	
  have	
  any	
  competitors)	
  
•  Better	
  (or	
  being	
  perceived	
  as	
  better),	
  and/or	
  
•  Cheaper	
  
	
  
17
What	
  basic	
  type	
  of	
  offering	
  do	
  you	
  have?	
  
1.  Simple	
  product,	
  perhaps	
  differences	
  per	
  country,	
  no	
  customisation	
  
	
  
2.	
  	
  Service	
  that	
  can	
  be	
  provided	
  electronically	
  or	
  from	
  your	
  homeland	
  
	
  
3.  Product	
  with	
  installation,	
  integration	
  or	
  training	
  
	
  
4.  Customised	
  product	
  
	
  
5.	
  	
  Customised	
  service	
  or	
  solution	
  (e.g.	
  with	
  local	
  consultants)	
  
	
  
18
3rd	
  aspect:	
  market	
  approach	
  
•  How	
  to	
  set	
  up	
  your	
  distribution?	
  
•  Work	
  with	
  own	
  staff,	
  joint	
  venture	
  partners,	
  distributors,	
  agents?	
  
•  How	
  to	
  arrange	
  payment	
  and	
  warranties?	
  
	
  
19
Basic	
  type	
  of	
  offering	
  
(nr.	
  1	
  to	
  5,	
  see	
  previous	
  slide)	
  
Market	
  approach	
  
leads	
  
	
  
to	
  
Offering	
  type	
  1.	
  Simple	
  product	
  
Characteristics:	
  
•  Not	
  client	
  specific,	
  possibly	
  country	
  or	
  region	
  specific	
  
•  Can	
  easily	
  be	
  sold	
  through	
  a	
  distributor,	
  no	
  additional	
  service	
  
Approach:	
  
•  Create	
  awareness	
  with	
  potential	
  foreign	
  distributors	
  
–  Internet	
  marketing	
  
–  Trade	
  shows	
  
•  Sell	
  directly	
  to	
  the	
  distributor	
  and	
  leave	
  the	
  rest	
  to	
  him	
  
20
Offering	
  type	
  2.	
  Service	
  that	
  can	
  be	
  	
  
provided	
  from	
  abroad	
  
Characteristics:	
  
•  Delivery	
  follows	
  the	
  same	
  process	
  as	
  for	
  local	
  customers	
  
•  Sales	
  process	
  is	
  relatively	
  straightforward	
  
	
  
Approach:	
  
•  Choice	
  for	
  internet	
  sales,	
  local	
  distributors/agents	
  or	
  a	
  combination	
  
•  For	
  internet	
  sales:	
  set	
  up	
  payment	
  process	
  
•  For	
  local	
  distributors/agents:	
  set	
  up	
  an	
  incentive	
  structure	
  and	
  provide	
  them	
  
with	
  marketing	
  tools	
  
21
Offering	
  type	
  3.	
  Product	
  with	
  	
  
installation,	
  integration	
  or	
  training	
  
Characteristics:	
  
•  Not	
  client	
  specific,	
  possibly	
  country	
  or	
  region	
  specific	
  
•  Distributors	
  need	
  to	
  be	
  trained	
  before	
  they	
  can	
  sell	
  or	
  deliver	
  the	
  product	
  
Approach:	
  
•  Identify	
  potential	
  distributors	
  and	
  select	
  one	
  or	
  a	
  few	
  
•  Train	
  the	
  distributors	
  and	
  help	
  them	
  market	
  your	
  product	
  
•  Manage	
  and	
  evaluate	
  your	
  distributors	
  
22
Offering	
  type	
  4.	
  Customised	
  product	
  
Characteristics:	
  
•  Client	
  specific,	
  made	
  to	
  order	
  (bespoke)	
  
•  Distributors	
  serve	
  as	
  the	
  channel	
  for	
  your	
  contact	
  with	
  the	
  customer	
  
Approach:	
  
•  Decide	
  upon	
  distribution	
  or	
  agency	
  agreement	
  
•  Set	
  up	
  exclusive	
  distribution	
  per	
  country/region/market	
  segment	
  
•  Negotiate	
  a	
  distribution	
  margin	
  
•  Train	
  distributors	
  in	
  the	
  sales	
  process	
  
23
Offering	
  type	
  5.	
  Customised	
  service	
  	
  
or	
  complete	
  solution	
  
Characteristics:	
  
•  Although	
  standard	
  components	
  may	
  be	
  used,	
  strong	
  interaction	
  with	
  the	
  
client	
  is	
  needed	
  to	
  get	
  to	
  the	
  right	
  results	
  
•  Consultative	
  selling	
  process	
  
	
  
Approach:	
  
•  Work	
  with	
  a	
  dedicated	
  and	
  specialised	
  local	
  sales	
  partner	
  
•  Fly	
  in	
  or	
  relocate	
  own	
  sales	
  support	
  and	
  project	
  delivery	
  staff	
  
•  Work	
  on	
  a	
  joint	
  marketing	
  and	
  sales	
  plan	
  that	
  involves	
  presentations,	
  
exhibiting	
  at	
  trade	
  shows	
  and	
  collaboration	
  with	
  industry	
  organisations	
  
24
Step	
  2.	
  	
  
Do	
  market	
  research	
  
•  Start	
  with	
  a	
  first	
  orientation:	
  go	
  
to	
  the	
  country	
  yourself	
  
•  Read	
  about	
  the	
  country,	
  talk	
  to	
  
people	
  living	
  there	
  
•  Do	
  research	
  on	
  how	
  they	
  like	
  
your	
  products	
  or	
  services	
  and	
  
how	
  you	
  can	
  enter	
  the	
  market	
  
25
Market	
  research	
  is	
  an	
  insurance	
  fee	
  you	
  pay	
  to	
  
reduce	
  your	
  risks	
  
No market research Market research
Potential outcome
Odds Financial
result
Odds Financial
result
No market entry 0% 20% 0
Market entry is failure 60% - 100.000 32% - 100.000
Market entry is success 40% + 100.000 48% + 100.000
Costs of research 100% - 10.000
Total weighted outcome - 20.000 + 8.000
26
As	
  a	
  result	
  of	
  your	
  market	
  research	
  you	
  might	
  not	
  want	
  to	
  enter	
  the	
  market,	
  	
  
but	
  if	
  you	
  enter	
  the	
  market,	
  the	
  likelihood	
  of	
  success	
  is	
  much	
  higher.	
  
Choose	
  the	
  market	
  research	
  that	
  helps	
  you	
  
with	
  your	
  decisions	
  
•  General	
  reports	
  on	
  market	
  volumes	
  
don’t	
  show	
  where	
  there	
  is	
  an	
  
opportunity	
  in	
  the	
  market	
  
•  Only	
  if	
  you	
  do	
  field	
  research	
  you	
  will	
  
find	
  the	
  best	
  chances	
  
•  Ask	
  distributors	
  how	
  they	
  perceive	
  
your	
  product	
  and/or	
  service	
  
27
Step	
  3.	
  	
  
Find	
  local	
  partners	
  
•  If	
  you	
  want	
  to	
  set	
  up	
  everything	
  
from	
  abroad	
  it	
  is	
  very	
  costly	
  
•  Local	
  partners	
  have	
  the	
  right	
  
market	
  knowledge,	
  a	
  network	
  and	
  
are	
  trusted	
  more	
  easily	
  
•  Never	
  start	
  with	
  the	
  first	
  partner	
  
that	
  comes	
  along	
  without	
  talking	
  to	
  
others.	
  
28
Process	
  of	
  finding	
  the	
  right	
  partner	
  
29
Company	
  profile	
  
What	
  makes	
  your	
  company	
  attractive	
  and	
  what	
  	
  
kind	
  of	
  partners	
  are	
  you	
  looking	
  for?	
  
Long-­‐list	
  and	
  short-­‐list	
  
Who	
  are	
  potential	
  partners	
  in	
  	
  
the	
  market?	
  
Approach	
  
Find	
  the	
  decision	
  makers	
  and	
  check	
  their	
  interest	
  	
  
in	
  your	
  company	
  after	
  seeing	
  your	
  profile	
  
Visit	
  and	
  Selection	
  
Visit	
  the	
  companies	
  and	
  make	
  your	
  choice	
  
Questions	
  to	
  ask	
  yourself	
  when	
  looking	
  for	
  	
  
a	
  local	
  partner	
  
•  What	
  customers	
  you	
  would	
  like	
  to	
  get	
  in	
  touch	
  with?	
  
•  What	
  would	
  give	
  more	
  credibility	
  to	
  your	
  product	
  or	
  service?	
  
•  In	
  which	
  region	
  /	
  market	
  segment	
  are	
  the	
  biggest	
  opportunities?	
  
	
  
30
The	
  profile	
  of	
  the	
  right	
  local	
  partner	
  
Small	
  
	
  
Start-­‐up	
  
	
  
Brings	
  in	
  knowledge	
  
	
  
Striving	
  for	
  limited	
  	
  
dependence	
  
	
  
Brings	
  in	
  manpower	
  
	
  
Large	
  
	
  
Mature	
  
	
  
Brings	
  in	
  network	
  
	
  
Striving	
  for	
  large	
  
interdependence	
  
	
  
Brings	
  in	
  assets	
  
	
  
31
Structure	
  for	
  drafting	
  your	
  partnering	
  profile	
  
We	
  are	
  looking	
  for	
  a	
  business	
  partner!	
  
	
  
Your	
  company	
  description	
  in	
  maximum	
  4	
  lines,	
  including	
  some	
  
key	
  metrics	
  or	
  numbers	
  or	
  statistics	
  
	
  
What	
  makes	
  your	
  company	
  unique	
  in	
  its	
  market?	
  
	
  
What	
  is	
  your	
  ambition	
  for	
  the	
  next	
  three	
  years?	
  
	
  
What	
  should	
  a	
  partner	
  add?	
  
	
  
What	
  is	
  the	
  benefit	
  for	
  the	
  partner	
  working	
  with	
  you	
  instead	
  of	
  
another	
  company?	
  
	
  
How	
  would	
  you	
  like	
  to	
  split	
  revenue	
  and	
  costs?	
  
	
  
Step	
  4.	
  	
  
Plan	
  &	
  Agree	
  
•  Conclude	
  agreements	
  with	
  	
  
your	
  local	
  partners	
  
•  Localise	
  your	
  offering	
  
•  Find	
  your	
  way	
  through	
  	
  
custom	
  formalities	
  
•  Arrange	
  easy	
  payment	
  
	
  
•  Train	
  your	
  partners	
  
33
Conclude	
  agreements	
  with	
  your	
  local	
  partners	
  
•  Start	
  with	
  the	
  outlines	
  for	
  the	
  partnership	
  
•  Negotiate	
  first	
  without	
  the	
  lawyers	
  involved:	
  work	
  towards	
  a	
  deal	
  sheet	
  
•  Check	
  whether	
  the	
  right	
  incentives	
  are	
  in	
  place	
  for	
  each	
  partner	
  and	
  chances	
  
on	
  opportunistic	
  behaviour	
  are	
  small	
  
•  Conclude	
  by	
  having	
  the	
  partnering	
  arrangement	
  	
  
drafted	
  in	
  a	
  balanced	
  way	
  
	
  
34
Alliance experts has structured
questionnaires with all relevant
aspects that will quickly help
you to arrive at a deal sheet.
This deal sheet can serve as
input for your lawyers, saving
you on your legal fees.
For	
  every	
  partner	
  there	
  needs	
  to	
  be	
  the	
  right	
  
balance	
  
35
Resources	
  
Responsibilities	
  
Risks	
  
Rewards	
  (profit)	
  
Ruling	
  power	
  (votes)	
  
Local	
  packaging	
  and	
  translations	
  
•  Decide	
  whether	
  you	
  want	
  to	
  promote	
  
your	
  product	
  as	
  a	
  local	
  or	
  a	
  foreign	
  
brand	
  
•  Check	
  on	
  legal	
  requirements	
  such	
  as	
  
certification	
  and	
  ingredient	
  
declarations	
  
•  People	
  are	
  going	
  to	
  search	
  for	
  your	
  
website:	
  make	
  sure	
  there	
  is	
  a	
  proper	
  
translation	
  
36
Navigate	
  through	
  custom	
  regulations	
  
•  Don’t	
  focus	
  on	
  avoiding	
  import	
  duties,	
  
but	
  on	
  getting	
  your	
  products	
  quickly	
  
through	
  customs	
  
•  Let	
  your	
  local	
  partner	
  be	
  involved	
  or	
  
responsible	
  for	
  the	
  import	
  clearing	
  
•  For	
  your	
  first	
  shipments,	
  make	
  use	
  of	
  
exemptions	
  for	
  smaller	
  quantities	
  
(e.g.	
  boxes	
  less	
  than	
  50kg	
  in	
  China)	
  
37
Train	
  your	
  partner’s	
  sales	
  people	
  
•  Part	
  of	
  the	
  sales	
  process	
  is	
  providing	
  
information	
  and	
  removing	
  objections	
  
•  The	
  more	
  your	
  partner’s	
  sales	
  people	
  know,	
  
the	
  easier	
  they	
  can	
  sell	
  your	
  product	
  
•  The	
  easier	
  it	
  is	
  for	
  them,	
  the	
  more	
  they	
  will	
  
push	
  your	
  product	
  
•  Make	
  sure	
  you	
  can	
  train	
  the	
  sales	
  people	
  
yourself	
  and	
  discuss	
  what	
  support	
  they	
  need	
  
38
Step	
  5.	
  	
  
Establish	
  presence	
  
•  Market	
  entry	
  costs	
  are	
  inevitable	
  
•  Returns	
  will	
  only	
  come	
  later	
  
•  The	
  more	
  determined	
  you	
  enter	
  
the	
  market,	
  the	
  quicker	
  the	
  returns	
  
will	
  come,	
  the	
  lower	
  the	
  risks	
  and	
  
the	
  quicker	
  you’ll	
  earn	
  your	
  
investment	
  back	
  
•  Be	
  on	
  top	
  of	
  things	
  
39
Market	
  entry	
  costs	
  
Independent	
  of	
  market	
  size	
  
•  Market	
  orientation	
  
•  Market	
  research	
  
•  Product	
  adaptions	
  
•  Translations	
  
•  Partner	
  selection	
  
•  Partner	
  contracting	
  
•  Partner	
  training	
  
•  Making	
  marketing	
  materials	
  
	
  
	
  
Dependent	
  on	
  market	
  size	
  
•  Launch	
  campaign	
  
•  Brand	
  awareness	
  campaigns	
  
•  Sampling/promotions	
  
•  Sales	
  efforts	
  or	
  sales	
  support	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  40
Market	
  entry	
  costs	
  depend	
  on	
  your	
  basic	
  type	
  
of	
  offering	
  and	
  the	
  complexity	
  of	
  the	
  market	
  
1.  Simple	
  product,	
  perhaps	
  differences	
  per	
  country,	
  no	
  customisation	
  
	
  
2.	
  	
  Service	
  that	
  can	
  be	
  provided	
  electronically	
  or	
  from	
  your	
  homeland	
  
	
  
3.  Product	
  with	
  installation,	
  integration	
  or	
  training	
  
	
  
4.  Customised	
  product	
  
	
  
5.	
  	
  Customised	
  service	
  or	
  solution	
  (e.g.	
  with	
  local	
  consultants)	
  
	
  
41
Estimated	
  costs	
  to	
  enter	
  a	
  new	
  market	
  	
  
(before	
  any	
  substantial	
  revenue	
  comes	
  in)	
  
Nr.	
   Offering	
  	
  	
  	
  	
  	
  	
  	
  /	
  	
  	
  	
  	
  	
  Market	
   Simple	
   Average	
   Complex	
  
1	
   Simple	
  product	
   20,000	
  USD	
   50,000	
  USD	
   80,000	
  USD	
  
2	
   Service	
  from	
  abroad	
   30,000	
  USD	
   50,000	
  USD	
   80,000	
  USD	
  
3	
   Product	
  with	
  service	
   70,000	
  USD	
   100,000	
  USD	
   150,000	
  USD	
  
4	
   Customised	
  product	
   70,000	
  USD	
   100,000	
  USD	
   150,000	
  USD	
  
5	
   Customised	
  service	
   100,000	
  USD	
   150,000	
  USD	
   250,000	
  USD	
  
42
Hours	
  based	
  on	
  a	
  all-­‐inclusive	
  cost-­‐based	
  rate	
  of	
  100	
  USD/hour,	
  travel	
  on	
  economy	
  flights	
  and	
  4*	
  hotel	
  
Investments	
  versus	
  returns	
  
Nr.	
   Type	
   year	
  1	
   year	
  2	
   year	
  3	
   year	
  4	
   year	
  5	
  
1	
   Simple	
  product	
  
	
  
2	
   Service	
  from	
  abroad	
  
	
  
3	
   Product	
  with	
  service	
  
	
  
4	
   Customised	
  product	
  
	
  
5	
   Customised	
  service	
  
	
  
43
How	
  to	
  estimate	
  your	
  returns?	
  
Internally	
  
•  What	
  is	
  your	
  gross	
  margin	
  on	
  your	
  products	
  or	
  services?	
  
•  What	
  costs	
  do	
  you	
  have	
  for	
  local	
  distribution	
  or	
  delivery?	
  
Externally	
  
•  What	
  is	
  your	
  market	
  share	
  in	
  your	
  home	
  market?	
  
•  How	
  long	
  did	
  it	
  take	
  you	
  to	
  get	
  that	
  market	
  share?	
  
•  What	
  is	
  the	
  expected	
  volume	
  in	
  your	
  target	
  market?	
  
•  What	
  market	
  share	
  do	
  comparable	
  competitors	
  have?	
  
•  What	
  is	
  the	
  market	
  share	
  in	
  comparable	
  sectors	
  of	
  your	
  local	
  partners?	
  
44
Plan	
  first	
  before	
  you	
  enter	
  a	
  new	
  market	
  
45
Alliance	
  experts	
  has	
  sample	
  
budgets	
  and	
  calculation	
  tools	
  
to	
  estimate	
  the	
  costs	
  of	
  
market	
  entry	
  and	
  the	
  
returns.	
  Book	
  an	
  export	
  
strategy	
  session	
  with	
  us	
  to	
  
use	
  our	
  tooling	
  for	
  your	
  
specific	
  situation.	
  
Complexity	
  	
  
of	
  your	
  target	
  
country	
  
Your	
  type	
  	
  
of	
  offering	
  
Estimate	
  your	
  costs	
  
for	
  market	
  entry	
  
Internal	
  
External	
  
Estimate	
  your	
  returns	
  
Determine	
  
your	
  payback	
  	
  
time	
  
Additional	
  
margin	
  
Potential	
  
volume	
  
How	
  to	
  reduce	
  your	
  need	
  for	
  financing?	
  
46
Market	
  entry	
  costs	
  are	
  inevitable	
  
Establish	
  presence	
  quickly	
  
This	
  way	
  you	
  reduce	
  risks	
  	
  
and	
  competition	
  
Revenu	
  comes	
  in	
  faster	
  
You’ll	
  earn	
  back	
  your	
  investment	
  
quicker	
  
Be	
  focused,	
  reduce	
  risks	
  
•  Ask	
  local	
  partners	
  for	
  their	
  roll-­‐out	
  plan	
  
and	
  estimates.	
  	
  
•  Ensure	
  partner	
  commitment	
  and	
  
availability	
  for	
  training	
  before	
  
concluding	
  the	
  deal	
  
•  Be	
  on	
  top	
  of	
  things:	
  have	
  somebody	
  
stationed	
  nearby	
  and	
  be	
  available	
  
throughout	
  your	
  partner’s	
  office	
  hours	
  
•  Follow	
  the	
  local	
  market	
  developments	
  
closely	
  
47
Subsidies	
  for	
  export	
  
•  Many	
  countries	
  have	
  subsidies	
  for	
  export	
  
or	
  help	
  local	
  companies	
  in	
  a	
  different	
  way	
  
•  Collaboration	
  with	
  other	
  companies	
  to	
  
enter	
  a	
  new	
  market	
  will	
  often	
  be	
  
facilitated	
  
•  Ask	
  a	
  local	
  export	
  specialist	
  for	
  the	
  
applicable	
  arrangements	
  
48
Conclusions	
  
•  Entering	
  a	
  new	
  market	
  will	
  always	
  
cost	
  you	
  time	
  and	
  money.	
  Plan	
  
before	
  you	
  act!	
  
•  Don’t	
  let	
  coincidence	
  guide	
  your	
  
steps:	
  do	
  a	
  country	
  selection,	
  
market	
  research	
  and	
  a	
  broad	
  
partner	
  selection	
  
•  Find	
  people	
  that	
  can	
  help	
  you	
  
bridge	
  cultural	
  differences	
  
49
Alliance	
  experts	
  is	
  a	
  global	
  network	
  of	
  	
  
business	
  development	
  specialists	
  
50
We	
  help	
  companies	
  enter	
  new	
  markets	
  	
  
profitably	
  
We	
  are	
  nearby	
  in	
  your	
  home	
  country	
  and	
  well	
  acquainted	
  with	
  the	
  country	
  
where	
  you	
  intend	
  to	
  go.	
  Use	
  our	
  support	
  in:	
  
	
  
•  Strategic	
  export	
  advice	
  
•  Market	
  research	
  
•  Search	
  and	
  selection	
  of	
  local	
  partners	
  
•  Negotiation	
  support	
  
•  Local	
  representation	
  
	
  
Look	
  for	
  more	
  information	
  on	
  www.allianceexperts.com	
  
51
Free	
  resources	
  available	
  for	
  you	
  
•  This	
  presentation	
  as	
  a	
  pdf	
  
•  Our	
  database	
  with	
  important	
  
metrics	
  of	
  64	
  countries	
  that	
  are	
  
suitable	
  for	
  SME’s	
  to	
  export	
  to	
  
•  The	
  article	
  ‘What	
  is	
  the	
  ROI	
  of	
  	
  
your	
  international	
  strategy?’	
  
	
  
52
Download it now from
www.allianceexperts.com
(click here)
Pictures	
  credits	
  to	
  www.freedigitalphotos.com	
  and	
  ddpavumba	
  (slide	
  2	
  &	
  3),	
  Renjith	
  Krishnan	
  (slide	
  9,	
  10,	
  37)	
  and	
  Stuart	
  Miles	
  (slide	
  9	
  &	
  17)	
  	
  

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5 steps how to make your export profitable

  • 1. 5  steps  how  to  make     your  export  profitable     1 (and  avoid  costly  mistakes)  
  • 2. Are  you  making   money  on  your   exports?   Even  if  you  include  all  the   additional  costs  of  being   active  abroad?   2
  • 3. 3 Or  are  you  loosing   money  on  your   exports?   If  you  include  translation  services,     legal  fees,  distributor  margins,     shipping  costs  and  traveling?  
  • 4. 4 It  is  good  to     see  exporting  as     an  investment,     but  one  day  it   has  to  pay  off…  
  • 5. Alliance  experts  helps  you  to  make     your  exports  pay  off   Alliance  experts  is  a  global  network  of  business  development   specialists.  We  help  companies  enter  new  markets  profitably.   5
  • 6. What  to  expect  in  this  presentation?   6 Slide 8 Slide 31 Slide 42 Slide 13 Which countries are suitable for SME’s? •  After filtering we identified 64 countries that are suitable for SME’s to export to •  Still, these markets need to be checked on customer demand and competition for your specific offering. •  For each of these markets we have grouped the key figures on population, earnings, spending, trade, taxes and urbanisation The profile of the right local partner Small Start-up Brings in knowledge Striving for limited dependence Brings in manpower Large Mature Brings in network Striving for large interdependence Brings in assets Estimated costs to enter a new market (before any substantial revenue comes in) Nr. Offering / Market Simple Average Complex 1 Simple product 20,000 USD 50,000 USD 80,000 USD 2 Service from abroad 30,000 USD 50,000 USD 80,000 USD 3 Product with service 70,000 USD 100,000 USD 150,000 USD 4 Customised product 70,000 USD 100,000 USD 150,000 USD 5 Customised service 100,000 USD 150,000 USD 250,000 USD Five steps to make your export profitable 1. Start with a strategy 2. Do market research 3. Find local partners 4. Enter the market 5. Make haste
  • 7. Do  you  prefer  to  read  this  presentation  as  a   downloaded  pdf  file?   7 Get it now from www.allianceexperts.com (click here)
  • 8. Five  steps  to  make  your  export  profitable   8 1. Start with a strategy 2. Do market research 3. Find local partners 4. Plan & Agree 5. Establish presence
  • 9. Step  1.     Start  with  a  strategy   9 Three  decisions  in  your  market  entry  strategy:                              Country                                                            Offering                                                        Approach  
  • 10. 1st  aspect:  which  country  to  go  to?   •  Where  is  a  need  for  your  products  or  services?   •  Where  is  less  competition  than  elsewhere?   •  What  is  a  good  country  to  do  business  in?   10
  • 11. The  complexity  of  entering  the  market  differs   per  country   11 Simple   Average   Complex   Distance   Nearby   Far   Language   Same  language   Other  language   Other  writing   Culture   Comparable   Totally  different   Formalities   Open   Bureaucratic   Size   Small   Large    
  • 12. Which  countries  you  should  avoid  or  shouldn’t   go  to?   •  Alliance  experts  has  done  a  screening  of  180  countries  for   which  recent  World  Bank  data  is  available   •  We  first  filtered  out  75  countries  with  a  GDP  of  less  than   20  billion,  the  size  of  Afghanistan.  It  would  require  a  lot  of   effort  for  limited  returns   •  Then  we  filtered  another  20  countries  with  a  GDP  PPP  per   capita  less  than  7.000  USD:  not  sufficient  buying  power   •  There  are  indexes  for  ease  of  doing  business  and  logistics   performance  in  a  country.  Using  this,  another  21  countries   such  as  Indonesia  and  Colombia  were  filtered  out.   12
  • 13. Which  countries  are  suitable  for  SME’s?   •  After  filtering  we  identified  64  countries  that  are  suitable   for  SME’s  to  export  to   •  Still,  these  markets  need  to  be  checked  for  consumer   demand  and  competition  for  your  specific  offering.   •  For  each  of  these  markets  we  have  grouped  the  key   figures  on  population,  earnings,  spending,  trade,  taxes   and  urbanisation     13 Get the full database with important results now from www.allianceexperts.com (click here)
  • 14. Top  10  countries  per  GDP   Country GDP United States 16.768 China 9.240 Japan 4.920 Germany 3.730 France 2.806 United Kingdom 2.678 Italy 2.149 Russian Federation 2.097 Canada 1.827 Australia 1.560 Country GDP/capita PPP Qatar 136.727 Luxembourg 90.410 Singapore 78.763 Norway 65.461 Switzerland 56.565 Saudi Arabia 53.644 Hong Kong SAR 53.216 United States 53.042 Netherlands 46.298 Ireland 46.140 14
  • 15. Top  10  countries  on  trade  and  tax   Country Trade of services Luxembourg 214% Ireland 102% Singapore 87% Hong Kong 67% Cyprus 48% Estonia 43% Belgium 40% Denmark 39% Panama 34% Thailand 30% Country Total tax rate Qatar 11% Kuwait 13% Bahrain 14% Saudi Arabia 15% United Arab Emirates 15% Singapore 18% Croatia 19% Luxembourg 20% Canada 21% Hong Kong SAR 23% 15
  • 16. Top  10  countries  for  ease  of  doing  business     and  population  density   Country Ease of business Singapore 1 New Zealand 2 Hong Kong 3 Denmark 4 Korea, Rep. 5 Norway 6 United States 7 United Kingdom 8 Finland 9 Australia 10 Country Population density Singapore 7.713 Hong Kong 6.845 Bahrain 1.753 Korea, Rep. 516 Netherlands 498 Puerto Rico 408 Israel 372 Belgium 370 Japan 349 United Kingdom 265 16
  • 17. 2nd  aspect:  determine  your  offering   Coming  from  abroad  you  will  always  have  a  disadvantage  compared  to  local   producers.  So  make  sure  that  your  offering  either  is:   •  Unique  (so  you  won’t  have  any  competitors)   •  Better  (or  being  perceived  as  better),  and/or   •  Cheaper     17
  • 18. What  basic  type  of  offering  do  you  have?   1.  Simple  product,  perhaps  differences  per  country,  no  customisation     2.    Service  that  can  be  provided  electronically  or  from  your  homeland     3.  Product  with  installation,  integration  or  training     4.  Customised  product     5.    Customised  service  or  solution  (e.g.  with  local  consultants)     18
  • 19. 3rd  aspect:  market  approach   •  How  to  set  up  your  distribution?   •  Work  with  own  staff,  joint  venture  partners,  distributors,  agents?   •  How  to  arrange  payment  and  warranties?     19 Basic  type  of  offering   (nr.  1  to  5,  see  previous  slide)   Market  approach   leads     to  
  • 20. Offering  type  1.  Simple  product   Characteristics:   •  Not  client  specific,  possibly  country  or  region  specific   •  Can  easily  be  sold  through  a  distributor,  no  additional  service   Approach:   •  Create  awareness  with  potential  foreign  distributors   –  Internet  marketing   –  Trade  shows   •  Sell  directly  to  the  distributor  and  leave  the  rest  to  him   20
  • 21. Offering  type  2.  Service  that  can  be     provided  from  abroad   Characteristics:   •  Delivery  follows  the  same  process  as  for  local  customers   •  Sales  process  is  relatively  straightforward     Approach:   •  Choice  for  internet  sales,  local  distributors/agents  or  a  combination   •  For  internet  sales:  set  up  payment  process   •  For  local  distributors/agents:  set  up  an  incentive  structure  and  provide  them   with  marketing  tools   21
  • 22. Offering  type  3.  Product  with     installation,  integration  or  training   Characteristics:   •  Not  client  specific,  possibly  country  or  region  specific   •  Distributors  need  to  be  trained  before  they  can  sell  or  deliver  the  product   Approach:   •  Identify  potential  distributors  and  select  one  or  a  few   •  Train  the  distributors  and  help  them  market  your  product   •  Manage  and  evaluate  your  distributors   22
  • 23. Offering  type  4.  Customised  product   Characteristics:   •  Client  specific,  made  to  order  (bespoke)   •  Distributors  serve  as  the  channel  for  your  contact  with  the  customer   Approach:   •  Decide  upon  distribution  or  agency  agreement   •  Set  up  exclusive  distribution  per  country/region/market  segment   •  Negotiate  a  distribution  margin   •  Train  distributors  in  the  sales  process   23
  • 24. Offering  type  5.  Customised  service     or  complete  solution   Characteristics:   •  Although  standard  components  may  be  used,  strong  interaction  with  the   client  is  needed  to  get  to  the  right  results   •  Consultative  selling  process     Approach:   •  Work  with  a  dedicated  and  specialised  local  sales  partner   •  Fly  in  or  relocate  own  sales  support  and  project  delivery  staff   •  Work  on  a  joint  marketing  and  sales  plan  that  involves  presentations,   exhibiting  at  trade  shows  and  collaboration  with  industry  organisations   24
  • 25. Step  2.     Do  market  research   •  Start  with  a  first  orientation:  go   to  the  country  yourself   •  Read  about  the  country,  talk  to   people  living  there   •  Do  research  on  how  they  like   your  products  or  services  and   how  you  can  enter  the  market   25
  • 26. Market  research  is  an  insurance  fee  you  pay  to   reduce  your  risks   No market research Market research Potential outcome Odds Financial result Odds Financial result No market entry 0% 20% 0 Market entry is failure 60% - 100.000 32% - 100.000 Market entry is success 40% + 100.000 48% + 100.000 Costs of research 100% - 10.000 Total weighted outcome - 20.000 + 8.000 26 As  a  result  of  your  market  research  you  might  not  want  to  enter  the  market,     but  if  you  enter  the  market,  the  likelihood  of  success  is  much  higher.  
  • 27. Choose  the  market  research  that  helps  you   with  your  decisions   •  General  reports  on  market  volumes   don’t  show  where  there  is  an   opportunity  in  the  market   •  Only  if  you  do  field  research  you  will   find  the  best  chances   •  Ask  distributors  how  they  perceive   your  product  and/or  service   27
  • 28. Step  3.     Find  local  partners   •  If  you  want  to  set  up  everything   from  abroad  it  is  very  costly   •  Local  partners  have  the  right   market  knowledge,  a  network  and   are  trusted  more  easily   •  Never  start  with  the  first  partner   that  comes  along  without  talking  to   others.   28
  • 29. Process  of  finding  the  right  partner   29 Company  profile   What  makes  your  company  attractive  and  what     kind  of  partners  are  you  looking  for?   Long-­‐list  and  short-­‐list   Who  are  potential  partners  in     the  market?   Approach   Find  the  decision  makers  and  check  their  interest     in  your  company  after  seeing  your  profile   Visit  and  Selection   Visit  the  companies  and  make  your  choice  
  • 30. Questions  to  ask  yourself  when  looking  for     a  local  partner   •  What  customers  you  would  like  to  get  in  touch  with?   •  What  would  give  more  credibility  to  your  product  or  service?   •  In  which  region  /  market  segment  are  the  biggest  opportunities?     30
  • 31. The  profile  of  the  right  local  partner   Small     Start-­‐up     Brings  in  knowledge     Striving  for  limited     dependence     Brings  in  manpower     Large     Mature     Brings  in  network     Striving  for  large   interdependence     Brings  in  assets     31
  • 32. Structure  for  drafting  your  partnering  profile   We  are  looking  for  a  business  partner!     Your  company  description  in  maximum  4  lines,  including  some   key  metrics  or  numbers  or  statistics     What  makes  your  company  unique  in  its  market?     What  is  your  ambition  for  the  next  three  years?     What  should  a  partner  add?     What  is  the  benefit  for  the  partner  working  with  you  instead  of   another  company?     How  would  you  like  to  split  revenue  and  costs?    
  • 33. Step  4.     Plan  &  Agree   •  Conclude  agreements  with     your  local  partners   •  Localise  your  offering   •  Find  your  way  through     custom  formalities   •  Arrange  easy  payment     •  Train  your  partners   33
  • 34. Conclude  agreements  with  your  local  partners   •  Start  with  the  outlines  for  the  partnership   •  Negotiate  first  without  the  lawyers  involved:  work  towards  a  deal  sheet   •  Check  whether  the  right  incentives  are  in  place  for  each  partner  and  chances   on  opportunistic  behaviour  are  small   •  Conclude  by  having  the  partnering  arrangement     drafted  in  a  balanced  way     34 Alliance experts has structured questionnaires with all relevant aspects that will quickly help you to arrive at a deal sheet. This deal sheet can serve as input for your lawyers, saving you on your legal fees.
  • 35. For  every  partner  there  needs  to  be  the  right   balance   35 Resources   Responsibilities   Risks   Rewards  (profit)   Ruling  power  (votes)  
  • 36. Local  packaging  and  translations   •  Decide  whether  you  want  to  promote   your  product  as  a  local  or  a  foreign   brand   •  Check  on  legal  requirements  such  as   certification  and  ingredient   declarations   •  People  are  going  to  search  for  your   website:  make  sure  there  is  a  proper   translation   36
  • 37. Navigate  through  custom  regulations   •  Don’t  focus  on  avoiding  import  duties,   but  on  getting  your  products  quickly   through  customs   •  Let  your  local  partner  be  involved  or   responsible  for  the  import  clearing   •  For  your  first  shipments,  make  use  of   exemptions  for  smaller  quantities   (e.g.  boxes  less  than  50kg  in  China)   37
  • 38. Train  your  partner’s  sales  people   •  Part  of  the  sales  process  is  providing   information  and  removing  objections   •  The  more  your  partner’s  sales  people  know,   the  easier  they  can  sell  your  product   •  The  easier  it  is  for  them,  the  more  they  will   push  your  product   •  Make  sure  you  can  train  the  sales  people   yourself  and  discuss  what  support  they  need   38
  • 39. Step  5.     Establish  presence   •  Market  entry  costs  are  inevitable   •  Returns  will  only  come  later   •  The  more  determined  you  enter   the  market,  the  quicker  the  returns   will  come,  the  lower  the  risks  and   the  quicker  you’ll  earn  your   investment  back   •  Be  on  top  of  things   39
  • 40. Market  entry  costs   Independent  of  market  size   •  Market  orientation   •  Market  research   •  Product  adaptions   •  Translations   •  Partner  selection   •  Partner  contracting   •  Partner  training   •  Making  marketing  materials       Dependent  on  market  size   •  Launch  campaign   •  Brand  awareness  campaigns   •  Sampling/promotions   •  Sales  efforts  or  sales  support                40
  • 41. Market  entry  costs  depend  on  your  basic  type   of  offering  and  the  complexity  of  the  market   1.  Simple  product,  perhaps  differences  per  country,  no  customisation     2.    Service  that  can  be  provided  electronically  or  from  your  homeland     3.  Product  with  installation,  integration  or  training     4.  Customised  product     5.    Customised  service  or  solution  (e.g.  with  local  consultants)     41
  • 42. Estimated  costs  to  enter  a  new  market     (before  any  substantial  revenue  comes  in)   Nr.   Offering                /            Market   Simple   Average   Complex   1   Simple  product   20,000  USD   50,000  USD   80,000  USD   2   Service  from  abroad   30,000  USD   50,000  USD   80,000  USD   3   Product  with  service   70,000  USD   100,000  USD   150,000  USD   4   Customised  product   70,000  USD   100,000  USD   150,000  USD   5   Customised  service   100,000  USD   150,000  USD   250,000  USD   42 Hours  based  on  a  all-­‐inclusive  cost-­‐based  rate  of  100  USD/hour,  travel  on  economy  flights  and  4*  hotel  
  • 43. Investments  versus  returns   Nr.   Type   year  1   year  2   year  3   year  4   year  5   1   Simple  product     2   Service  from  abroad     3   Product  with  service     4   Customised  product     5   Customised  service     43
  • 44. How  to  estimate  your  returns?   Internally   •  What  is  your  gross  margin  on  your  products  or  services?   •  What  costs  do  you  have  for  local  distribution  or  delivery?   Externally   •  What  is  your  market  share  in  your  home  market?   •  How  long  did  it  take  you  to  get  that  market  share?   •  What  is  the  expected  volume  in  your  target  market?   •  What  market  share  do  comparable  competitors  have?   •  What  is  the  market  share  in  comparable  sectors  of  your  local  partners?   44
  • 45. Plan  first  before  you  enter  a  new  market   45 Alliance  experts  has  sample   budgets  and  calculation  tools   to  estimate  the  costs  of   market  entry  and  the   returns.  Book  an  export   strategy  session  with  us  to   use  our  tooling  for  your   specific  situation.   Complexity     of  your  target   country   Your  type     of  offering   Estimate  your  costs   for  market  entry   Internal   External   Estimate  your  returns   Determine   your  payback     time   Additional   margin   Potential   volume  
  • 46. How  to  reduce  your  need  for  financing?   46 Market  entry  costs  are  inevitable   Establish  presence  quickly   This  way  you  reduce  risks     and  competition   Revenu  comes  in  faster   You’ll  earn  back  your  investment   quicker  
  • 47. Be  focused,  reduce  risks   •  Ask  local  partners  for  their  roll-­‐out  plan   and  estimates.     •  Ensure  partner  commitment  and   availability  for  training  before   concluding  the  deal   •  Be  on  top  of  things:  have  somebody   stationed  nearby  and  be  available   throughout  your  partner’s  office  hours   •  Follow  the  local  market  developments   closely   47
  • 48. Subsidies  for  export   •  Many  countries  have  subsidies  for  export   or  help  local  companies  in  a  different  way   •  Collaboration  with  other  companies  to   enter  a  new  market  will  often  be   facilitated   •  Ask  a  local  export  specialist  for  the   applicable  arrangements   48
  • 49. Conclusions   •  Entering  a  new  market  will  always   cost  you  time  and  money.  Plan   before  you  act!   •  Don’t  let  coincidence  guide  your   steps:  do  a  country  selection,   market  research  and  a  broad   partner  selection   •  Find  people  that  can  help  you   bridge  cultural  differences   49
  • 50. Alliance  experts  is  a  global  network  of     business  development  specialists   50
  • 51. We  help  companies  enter  new  markets     profitably   We  are  nearby  in  your  home  country  and  well  acquainted  with  the  country   where  you  intend  to  go.  Use  our  support  in:     •  Strategic  export  advice   •  Market  research   •  Search  and  selection  of  local  partners   •  Negotiation  support   •  Local  representation     Look  for  more  information  on  www.allianceexperts.com   51
  • 52. Free  resources  available  for  you   •  This  presentation  as  a  pdf   •  Our  database  with  important   metrics  of  64  countries  that  are   suitable  for  SME’s  to  export  to   •  The  article  ‘What  is  the  ROI  of     your  international  strategy?’     52 Download it now from www.allianceexperts.com (click here) Pictures  credits  to  www.freedigitalphotos.com  and  ddpavumba  (slide  2  &  3),  Renjith  Krishnan  (slide  9,  10,  37)  and  Stuart  Miles  (slide  9  &  17)