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Mission and Objectives
VISION
Defining Vision 
“Description of something in the future” 
“Mental perception of the kind of environment 
an individual, or an organization, aspires to 
create within a broad time horizon and the 
underlying conditions for the actualization of this 
perception”
Vision 
 Vision statement identifies where the organization 
intends to be in the future or where it should be to 
best meet the needs of stakeholders. 
 Incorporates a shared understanding of the 
nature and purpose of the organization and uses 
this understanding to move the organization 
toward a greater purpose. 
 It is a business’s guiding image of success. 
“Destiny is not a matter of chance, but of choice. 
Not something to wish for, but to attain” 
 That end is the vision of an organization or an 
individual.
Importance of Vision 
 A tool to inspire and provide a sense of direction 
and purpose. 
 A vision provides the fabric for working together 
and accomplishing our goals. 
 A good vision statement will help when there are 
no clear answers, or for critical decisions that will 
fundamentally impact your products or services. 
Control your destiny or someone else will!
Benefits of having a vision 
 Good visions are inspiring and exhilarating. 
 Good vision foster long term thinking. 
 Good vision foster risk-taking and experimentation. 
 Good vision help in the creation of a common identity 
and a shared sense of purpose. 
 Good visions are competitive, original and unique. 
 Good visions represent integrity, they are truly genuine 
and can be used for the benefit of people
Vision Statement 
A vision statement answers the question, 
“ What will success look like?” 
The pursuit of this image of success is what motivates 
people to work together.
Example vision statement 
Infosys 
“To be a globally respected corporation that 
provides best-of-breed business solutions, 
leveraging technology, delivered by best-in-class 
people.” 
McDonald’s 
“We are committed To doing what is right. To 
being a good neighbour and partner in the 
community To conduct our business with the 
environment in mind”
MISSION
Defining Mission 
• Mission is a statement which defines the role 
that an organization plays in a society 
• “Essential purpose of the organization, concerning 
particularly why it is in existence, the nature of the 
business it is in, and the customers it seeks to serve 
and satisfy.” 
• “Purpose or reason for the organization’s existence.”
Mission Statement 
Describes how your business is going to 
accomplish its vision. 
“Mission is an enduring statement of purpose 
that distinguishes one firm from other similar 
firm. A mission statement identifies the scope 
of a firm’s operations in product and market 
terms.”
Characteristics of Mission 
Feasible 
Precise 
Clear 
Motivating 
Distinctive 
Indicates major components of strategy
Importance of an explicit mission 
 To ensure unanimity of purpose within the 
organization. 
 To provide a basis for motivating the use of the 
organizations resources. 
 To develop a basis, or standard, for allocating 
organizational resources. 
 To establish a general tone or organization 
climate. 
 To serve as a focal point for those who can 
identify with the organization’s purpose and 
direction
Formulation of Mission 
Key decision makers’ philosophy 
and vision 
Fact Premises Value Premises 
Organizational philosophy and 
vision 
Organizational mission
Mission Statement 
For developing missions of any project or 
organisation, the following two questions’ 
answers should be written: 
What are we going to do? 
How are we going to do it
Toyota Company 
• Vision: 
 Toyota will lead the way to the future of mobility, enriching 
lives around the world with the safest and most 
responsible ways of moving people. 
 Through our commitment to quality, constant innovation 
and respect for the planet, we aim to exceed expectations 
and be rewarded with a smile. 
• Mission: 
 Supplying the range of vehicles, parts, accessories and 
services to meet the requirements 
 Ensuring that products are of outstanding quality, value for 
money and instill pride of ownership
Apple Company 
 Vision: 
“Apple is committed to bringing the best personal computing 
experience to students, educators, creative professionals and 
consumers around the world through its innovative hardware, 
software and Internet offerings.” 
Mission: 
“Apple designs Macs, the best personal computers in the 
world, along with OS X, iLife, iWork and professional software. 
Apple leads the digital music revolution with its iPods and 
iTunes online store. Apple has reinvented the mobile phone 
with its revolutionary iPhone and App Store, and is defining 
the future of mobile media and computing devices with iPad.”
Difference between mission and 
vision 
 A mission statement describes the *present* 
state of a person or organization: "Who are you? 
Why are you here? Why do you exist?" while 
the vision statement describes *future* state: 
"Who do I want to be? Where do we want to 
go?“ 
 A Mission statement is more specific to what 
the enterprise can achieve itself while the Vision 
should describe what will be achieved in the 
wider sphere if the organization and others are 
successful in achieving their individual missions.
OBJECTIVES
Objectives 
 Objectives represent a managerial commitment to achieve 
specified results in a specified period, of time. 
 Objectives clearly spell out the quantity and quality of 
performance to be achieved, the time period, the process 
and the person who is responsible for the achievement of 
the objective. 
After developing mission statement, objectives are required to 
define. Objectives are much specific than mission 
statement 
For example- I want to finish my assignment by 10 o’clock this 
morning. This indicates to perform a number of tasks 
including typing text into computer, reviewing some 
questions/criteria that have already be written, printing out 
the assignment for proofreading and so on.
• “Objectives are end results of planned 
activity” 
• “Objectives state what is to be 
accomplished by when and should be 
quantified if possible.”
Features of Objectives 
Objectives must be evaluated by SMARTER tool: 
• Specific 
• Measurable 
• Attainable 
• Realistic 
• Timeframe 
• Extending 
• Rewarding
Objectives of NTPC BHEL 
BUSINESS OBJECTIVE 
The prime objective of the Company is to enhance the capability 
and capacity of the Power Sector and supplement the efforts of 
both the promote companies. 
The Main Objective of the Company is: 
(a) To explore, secure and execute EPC contract(s) for Power 
Plants and other Infrastructure Projects in India and abroad 
including plant engineering, project management, quality 
assurance, quality control, procurement, logistics, site 
management, erection and commissioning services. 
(b) And to engage in manufacturing and supply of power 
equipment plants and other infrastructure project requirements in 
India and abroad.
Hierarchy of Objectives 
Socio-Economic Purpose 
Visionary long term concept of organization 
Organizational Mission 
Organizational Objectives 
Objectives in key result areas 
Departmental Objectives 
Sectional Objectives 
Individual-level Objectives 
Top-Down Approach 
Bottom-Up Approach
Importance of Objectives 
• Directions for Decision Making 
• In formulating Strategies 
• Motivating Force 
• Performance Standards 
• Basis for Decentralization 
• Integrating Organization, Group, and 
Individual
Objective Setting 
Generally set by a formal explicit 
recognized, legally specified organs of the 
organization. 
Consists of three important aspects 
• Factors which affect objective setting 
• Issues involved in objective setting 
• Areas in which objectives should be set
Factor Affecting Objective Setting 
Forces in environment 
Organization's Resources and Internal 
Power Relationships 
Value system of top executives 
Awareness by management
Issues in Objective Setting 
Specificity 
Multiplicity 
Periodicity 
Reality 
Quality
Areas of Objective Setting 
 All key result areas depending on the 
nature of organization. 
 According to Drucker organizations 
should set objectives in: 
• Market standing 
• Innovation 
• Productivity and Profitability 
• Physical and financial Sources 
• Manager performance and development 
• Worker performance and attitude

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Mission and Objectives

  • 3. Defining Vision “Description of something in the future” “Mental perception of the kind of environment an individual, or an organization, aspires to create within a broad time horizon and the underlying conditions for the actualization of this perception”
  • 4. Vision  Vision statement identifies where the organization intends to be in the future or where it should be to best meet the needs of stakeholders.  Incorporates a shared understanding of the nature and purpose of the organization and uses this understanding to move the organization toward a greater purpose.  It is a business’s guiding image of success. “Destiny is not a matter of chance, but of choice. Not something to wish for, but to attain”  That end is the vision of an organization or an individual.
  • 5. Importance of Vision  A tool to inspire and provide a sense of direction and purpose.  A vision provides the fabric for working together and accomplishing our goals.  A good vision statement will help when there are no clear answers, or for critical decisions that will fundamentally impact your products or services. Control your destiny or someone else will!
  • 6. Benefits of having a vision  Good visions are inspiring and exhilarating.  Good vision foster long term thinking.  Good vision foster risk-taking and experimentation.  Good vision help in the creation of a common identity and a shared sense of purpose.  Good visions are competitive, original and unique.  Good visions represent integrity, they are truly genuine and can be used for the benefit of people
  • 7. Vision Statement A vision statement answers the question, “ What will success look like?” The pursuit of this image of success is what motivates people to work together.
  • 8. Example vision statement Infosys “To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people.” McDonald’s “We are committed To doing what is right. To being a good neighbour and partner in the community To conduct our business with the environment in mind”
  • 10. Defining Mission • Mission is a statement which defines the role that an organization plays in a society • “Essential purpose of the organization, concerning particularly why it is in existence, the nature of the business it is in, and the customers it seeks to serve and satisfy.” • “Purpose or reason for the organization’s existence.”
  • 11. Mission Statement Describes how your business is going to accomplish its vision. “Mission is an enduring statement of purpose that distinguishes one firm from other similar firm. A mission statement identifies the scope of a firm’s operations in product and market terms.”
  • 12. Characteristics of Mission Feasible Precise Clear Motivating Distinctive Indicates major components of strategy
  • 13. Importance of an explicit mission  To ensure unanimity of purpose within the organization.  To provide a basis for motivating the use of the organizations resources.  To develop a basis, or standard, for allocating organizational resources.  To establish a general tone or organization climate.  To serve as a focal point for those who can identify with the organization’s purpose and direction
  • 14. Formulation of Mission Key decision makers’ philosophy and vision Fact Premises Value Premises Organizational philosophy and vision Organizational mission
  • 15. Mission Statement For developing missions of any project or organisation, the following two questions’ answers should be written: What are we going to do? How are we going to do it
  • 16. Toyota Company • Vision:  Toyota will lead the way to the future of mobility, enriching lives around the world with the safest and most responsible ways of moving people.  Through our commitment to quality, constant innovation and respect for the planet, we aim to exceed expectations and be rewarded with a smile. • Mission:  Supplying the range of vehicles, parts, accessories and services to meet the requirements  Ensuring that products are of outstanding quality, value for money and instill pride of ownership
  • 17. Apple Company  Vision: “Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet offerings.” Mission: “Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.”
  • 18. Difference between mission and vision  A mission statement describes the *present* state of a person or organization: "Who are you? Why are you here? Why do you exist?" while the vision statement describes *future* state: "Who do I want to be? Where do we want to go?“  A Mission statement is more specific to what the enterprise can achieve itself while the Vision should describe what will be achieved in the wider sphere if the organization and others are successful in achieving their individual missions.
  • 20. Objectives  Objectives represent a managerial commitment to achieve specified results in a specified period, of time.  Objectives clearly spell out the quantity and quality of performance to be achieved, the time period, the process and the person who is responsible for the achievement of the objective. After developing mission statement, objectives are required to define. Objectives are much specific than mission statement For example- I want to finish my assignment by 10 o’clock this morning. This indicates to perform a number of tasks including typing text into computer, reviewing some questions/criteria that have already be written, printing out the assignment for proofreading and so on.
  • 21. • “Objectives are end results of planned activity” • “Objectives state what is to be accomplished by when and should be quantified if possible.”
  • 22. Features of Objectives Objectives must be evaluated by SMARTER tool: • Specific • Measurable • Attainable • Realistic • Timeframe • Extending • Rewarding
  • 23. Objectives of NTPC BHEL BUSINESS OBJECTIVE The prime objective of the Company is to enhance the capability and capacity of the Power Sector and supplement the efforts of both the promote companies. The Main Objective of the Company is: (a) To explore, secure and execute EPC contract(s) for Power Plants and other Infrastructure Projects in India and abroad including plant engineering, project management, quality assurance, quality control, procurement, logistics, site management, erection and commissioning services. (b) And to engage in manufacturing and supply of power equipment plants and other infrastructure project requirements in India and abroad.
  • 24. Hierarchy of Objectives Socio-Economic Purpose Visionary long term concept of organization Organizational Mission Organizational Objectives Objectives in key result areas Departmental Objectives Sectional Objectives Individual-level Objectives Top-Down Approach Bottom-Up Approach
  • 25. Importance of Objectives • Directions for Decision Making • In formulating Strategies • Motivating Force • Performance Standards • Basis for Decentralization • Integrating Organization, Group, and Individual
  • 26. Objective Setting Generally set by a formal explicit recognized, legally specified organs of the organization. Consists of three important aspects • Factors which affect objective setting • Issues involved in objective setting • Areas in which objectives should be set
  • 27. Factor Affecting Objective Setting Forces in environment Organization's Resources and Internal Power Relationships Value system of top executives Awareness by management
  • 28. Issues in Objective Setting Specificity Multiplicity Periodicity Reality Quality
  • 29. Areas of Objective Setting  All key result areas depending on the nature of organization.  According to Drucker organizations should set objectives in: • Market standing • Innovation • Productivity and Profitability • Physical and financial Sources • Manager performance and development • Worker performance and attitude