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VR, AI, Robots shaping the rail industry by Konstanze Kossack FUTURE CANDY

The travel industry is all about selling an experience, and Virtual Reality (VR), Artificial Intelligence (AI) and robots might become important selling tools. How are other industries using these new tools and how could it be applied to rail?

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VR, AI, Robots shaping the rail industry by Konstanze Kossack FUTURE CANDY

  1. 1. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE VR, AI, ROBOTS... SHAPING THE RAIL INDUSTRY? Amadeus Rail Innovation Forum 2017
  2. 2. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE THE PERFECT STORM Music News Advertising Media & Telco Automotive CementEducation Retail Logistics Healthcare ConstrcutionBanking 2 DIGITAL TORNADO
  3. 3. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE THE PERFECT STORM Music News Advertising Media & Telco Automotive CementEducation Retail Logistics Healthcare ConstrcutionBanking 3 DIGITAL TORNADO
  4. 4. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 4 NEW TECHNOLOGIES DISRUPT OUR DAILY LIFE
  5. 5. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE CHANGE HOW WE DEAL WITH MEDIA
  6. 6. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 6 & INFORMATION
  7. 7. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 7 BEAM USA CHANGE THE WAY HOW SERVICES WORK
  8. 8. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 8 88% think about digital transformation 80% are followers, no maker
  9. 9. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 9 HYPERLOOP
  10. 10. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 10 HYPERLOOP USA
  11. 11. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 11 SHINKANSEN JAPAN
  12. 12. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE SHARED AUTONOMY LOCAL MOTORS, IBM, USA
  13. 13. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 13 GENERATION OF DIY TRAVELLERS
  14. 14. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 14
  15. 15. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 15 LEAP USA
  16. 16. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 16 THE POTENTIAL OF DISRUPTIVE TEHNOLOGIES
  17. 17. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE AMAZON ECHO USA
  18. 18. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE AMAZON GO USA
  19. 19. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE PEPPER (MASTERCARD) USA ROBOTS AS A SERVICE
  20. 20. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 20 MICROSOFT USA
  21. 21. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 21 Digital transformation is driven by technology and also by the evolution of customer behavior.
  22. 22. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 22
  23. 23. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 23 EXOSCELETON @ AUDI, CHAIRLESS CHAIR
  24. 24. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 24 FROM MOBILE TO INTERNET OF THINGS
  25. 25. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE WITHINGS FRANKREICH
  26. 26. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 26 THE NEWS FROM THE DAY AFTER TOMORROW
  27. 27. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE AUGMENTED REALITY
  28. 28. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE ATHEER LABS „START YOUR DAY WITH AR…“
  29. 29. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE MICROSOFT USA
  30. 30. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 30 BOSTON RAIL CENTER USA
  31. 31. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 31 DB HYPERLOOP INNOVATION TRAIN GERMANY
  32. 32. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE VIRTUAL REALITY
  33. 33. AUDI GERMANY
  34. 34. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 34 NIELSEN ITALY
  35. 35. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 35 FACEBOOK SPACES – A NEW WAY TO CONNECT
  36. 36. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 36 DEUTSCHE BAHN TRAIN SIMULATOR
  37. 37. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 37 BOMBARDIER TRANSPORTATION VIRTUAL MANUFACTURING
  38. 38. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 38 CANADA VIRTUAL REALITY SECURITY CAMPAIGN
  39. 39. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 39 EMIRATES ETIHAD RAIL VR
  40. 40. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE ROBOTICS
  41. 41. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 41 ROBOTBASE USA
  42. 42. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 42 BEAM USA
  43. 43. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 43 PEPPER @ OAKLAND INTERNATIONAL AIRPORT USA
  44. 44. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE ARTIFICIAL INTELLIGENCE
  45. 45. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 45 ECHO SHOW USA
  46. 46. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 46 TRAVEL BOT & MANAGEMENT SOLUTION
  47. 47. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 47 30 SECONDS TO FLY USA
  48. 48. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 48 CLAIRE USA
  49. 49. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 49 AEROMEXICO AU CHATBOT MEXICO
  50. 50. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 50 TECHNOLOGIES MINDSET
  51. 51. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 51 HOW TO INNOVATE?
  52. 52. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE THE FUNNEL – IS OLD WAY OF INNOVATING THE GOLDEN* IDEA TRAP*Also called next big thing
  53. 53. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 53 WHAT THE HECK IS A HACK…?
  54. 54. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 54 IDEA PROTOTYPE MARKETING MARKETINGPRODUCTION THE HACK
  55. 55. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 55 GROWTH TEAM VS. MARKETING FACEBOOK
  56. 56. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 56 “If you do build a great experience, customers tell each other about that. Word of mouth is powerful.” (Jeff Bezos) AMAZON WORD OF MOUTH AS MARKETING
  57. 57. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 57 GOOGLE GLASS PROTOTYPE
  58. 58. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 58 GOOGLE GLASS EXPLORER EDITION
  59. 59. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 59 PHILIPS HEALTHCARE GOOGLE GLASS
  60. 60. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 61 HOW TO INNOVATE?
  61. 61. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 62 OFFICE CULTURE & OPEN SPACES MAKE ROOM TO MAKE
  62. 62. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 63 GOOGLE GARAGE
  63. 63. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 64 OTTO COLLABOR8
  64. 64. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 65 THE RISE OF MAKER SPACES FIRSTBUILD MAKER FACTORY (GENERAL ELECTRIC)
  65. 65. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 66 FIRSTBUILD MAKER FACTORY (GENERAL ELECTRIC)
  66. 66. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 67 FAKE IT TILL YOU MAKE IT STANFORD UNIVERSITY d.school
  67. 67. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE INNOVATION CONSULTANCY, HAMBURG WE ARE DOING THE DIGITAL TRANSFORMATION
  68. 68. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE BKB SWITZERLAND
  69. 69. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE INNOVATION HACKING: BOTTOM LINE 70 SITUATION OF UNCERTAINTY CULTURE OF EXPERIMENTATION DAVID ROGERS (2016): THE DIGITAL TRANSFORMATION PLAYBOOK
  70. 70. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 71 NOW IT´S UP TO YOU!
  71. 71. FUTURE CANDY AMADEUS RAIL INNOVATION FORUM JUNE 2017 SEITE 72 FUTURE CANDY WWW.FUTURECANDY.COM PRESENTED BY KONSTANZE KOSSACK KONSTANZE@FUTURECANDY.COM

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