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Stories that Change:
Winning Hearts & Inspiring Action
Amanda Marko
Connected Strategy Group
PhotobyIshamelOrendain/BYCC
@connectedstrat
“Living a life of influence
means that we are
more often
evangelizing
to the heathens
and less often
preaching to the choir.”
-Annette Simmons, The Story Factor
PhotobyHartwigHKD/BYCC
PhotobyLaliMasriera/BYCC
Change isn’t this easy.
stories facts
true
Facts
Photobyseier+seier/BYCC
strategy
push
a
are
What they got were
binge
very educated
drinkers.
When Penn State University tried to curb
alcohol abuse on campus, the
administration shared statistics and data
about the dangers of excessive partying.
Stories pull at the heartstrings
PhotobyMattysFlicks/BYCC
SPOT stories
ANTICIPATE anti-stories
LISTEN to stories
CONNECT with stories
INFLUENCE with stories
TRIGGER stories
Six
storytelling
skills
that
facilitate
change:
courtesy of Anecdote
anti-st ry
Don’t underestimate the
Whoever
tells
the
best
story,
WINS.
PhotobyHamadAL-Mohonnna/BYCC
Ask story-eliciting questions …
PhotobyTimPierce/BYCC
… that take you to a specific,
emotion-filled moment.
What’s an example of …
When have you felt …
Tell me about a time that ….
PhotobyMartinFish/BYCC
Story-Listening
questions
experience
meaning
The
Howard Stern
Formula:
“You must have been so
[extreme emotion]”
+
[a specific time and place]
PhotobyChrisCassidy/cc2004
The
Ira Glass
Formula:
Photobyrickimontolvo/BYCC
“Yes, and…”
The
Barbara Walters
Formula:
Research and prepare,
but “be willing
to throw it all away”
The
James Lipton
Formula:
ask questions
they haven’t
been asked
before
stories stories
your anti-
4 ways to combat
anti-stories
acknowledge connect trigger influence
Acknowledge
Photobyrabiem22/BYCC
Acknowledge Anti-Stories
state
their case
challenge
generalizations
be human
show the
difference
Connect
Photobymozzercork/BYCC
Connection Story Pattern
courtesy of Anecdote
reveal your
motivations
demonstrate
commonalities
Make them care
about your cause
by making them
care about you.
PhotobyThangarajKumaral/BYCC
(even if your
cause is
combatting
weeds)
Influence
PhotobyEuropeanSouthernObservatory/BYCC
state your
point
share an
example
make
your case
restate
your point
Influence Story Pattern
courtesy of Anecdote
Hit
them
with a
one-two
punch
PhotobyAriBakker/BYCC
Photo by Michael / BY CC
Negative
stories
require a
counter
balance.
Trigger
Photobykev-shine/BYCC
SIGNAL
something is
different …
Leaders
should
PhotobyMattoFredrikkson/BYCC
… by doing something
REMARKABLY different …
PhotobyTillKrench/BYCC
stories
PhotobyJakeStimpson/BYCC
telling
getting
people
… and
Story Triggering
intentional remarkable public action
…there are relatively few things leaders can do to impact culture.
Organizational development expert Edgar Schein has said ….
Employees notice ….
… control, measure, pay attention to
what leaders …
PhotobyScotterAckerman/BYCC
how leaders …
… respond to crises
PhotobyYubaCollegePublicSpace/BYCC
how leaders …
… allocate resources
PhotobyNikiOdolphie/BYCC
how leaders …
… role model, teach and coach
PhotobyDovHarrington/BYCC
how leaders …
… allocate rewards and status
PhotobyBrad,K/BYCC
how leaders …
… recruit, select, promote and fire
PhotobyFlazingoPhotos/BYCC
Anyone can learn business storytelling...
…even Earl in accounting.
PhotobyRodrigoSa/BYCC
Training created by Anecdote, world-renowned experts with +10 years of business storytelling experience.
Their first U.S. partner is:
Here’s how:
Special Offer:
Free eBook
Request a copy of this new 47-page eBook written by my partners:
info@connectedstrategygroup.com
Or click the book cover to download now.
Let’s Connect
Amanda Marko
president & chief connection officer
Connected Strategy Group
@connectedstrat
amanda@connectedstrategygroup.com
www.connectedstrategygroup.com

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Stories that Change: Winning Hearts and Inspiring Action

Editor's Notes

  1. Facts aren’t influential until they mean something Stories provide the context, open minds If you provide facts without a new story, then the new facts will be warped / accepted / rejected to fit the old story Story let’s others do the work of interpreting the facts. This leads to ownership of the idea. People value their own conclusions more highly than yours.
  2. We already know facts don’t beats So the only way to beat their stories is to tell better stories
  3. Negative story is attention grabbing A warning doesn’t tell people what to do Provide instruction Influence isn’t authoritarian, nor is it restrictive. True influence is education with a dose of inspiration.
  4. - Change a policy, a habit, a culture … without saying a word.