Alexa transformed the smart home market segment and is now transforming how we interact with applications and technology at work. In this session, learn about how Alexa is an example of Conversational AI in Education.

1. 1© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 1© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Centerpiece for digital transformation
Sachin Punyani
Solutions Architect
AWS | Artificial Intelligence

2. 2© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
40% of digital transformation initiatives
supported by AI in 2019
—IDC 2018
InnovationDecision
making
Customer
experience
C E N T E R P I E C E F O R D I G I T A L T R A N S F O R M A T I O N
Business
operations
Competitive
advantage

3. 3© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Our mission at AWS
Put machine learning in the
hands of every developer

4. 4© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
W H Y A W S F O R A I ?
200 new features and services
launched this last year alone
Unmatched flexibility
Broadest and
deepest set of AI
and ML services
70% cost reduction
in data-labeling
10x faster performance
75% lower inference cost
Accelerate your
adoption of ML
with SageMaker
Built on the most
comprehensive cloud
platform optimized for ML
AWS holds the top spots
on Stanford’s benchmark,
for fastest training time, lowest
cost, lowest inference latency

5. 5© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
10,000+ customers | 2x the customer references | 85% of TensorFlow projects in the cloud happen on
AWS

6. 6© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 6© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Technology
Bringing AI into your digital transformation requires
a new “stack” that makes it easier to put ML to work

7. 7© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
FRAMEWORKS INTERFACES INFRASTRUCTURE
AI Services
Broadest and deepest set of capabilities
T H E A W S M L S T A C K
VISION SPEECH LANGUAGE CHATBOTS FORECASTING RECOMMENDATIONS
ML Services
ML Frameworks + Infrastructure
P O L L Y T R A N S C R I B E T R A N S L A T E C O M P R E H E N D L E X F O R E C A S TR E K O G N I T I O N
I M A G E
R E K O G N I T I O N
V I D E O
T E X T R A C T P E R S O N A L I Z E
Ground Truth Notebooks Algorithms + Marketplace Reinforcement Learning Training Optimization Deployment HostingAmazon SageMaker
F P G A SE C 2 P 3
& P 3 D N
E C 2 G 4 E C 2 C 5 I N F E R E N T I AG R E E N G R A S S E L A S T I C
I N F E R E N C E

8. 8© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
FRAMEWORKS INTERFACES INFRASTRUCTURE
AI Services
Broadest and deepest set of capabilities
T H E A W S M L S T A C K
VISION SPEECH LANGUAGE CHATBOTS FORECASTING RECOMMENDATIONS
ML Services
ML Frameworks + Infrastructure
P O L L Y T R A N S C R I B E T R A N S L A T E C O M P R E H E N D L E X F O R E C A S TR E K O G N I T I O N
I M A G E
R E K O G N I T I O N
V I D E O
T E X T R A C T P E R S O N A L I Z E
Ground Truth Notebooks Algorithms + Marketplace Reinforcement Learning Training Optimization Deployment HostingAmazon SageMaker
F P G A SE C 2 P 3
& P 3 D N
E C 2 G 4 E C 2 C 5 I N F E R E N T I AG R E E N G R A S S E L A S T I C
I N F E R E N C E

9. 9© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment

10. 10© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment
Pre-built
notebooks for
common
problems

11. 11© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Pre-built
notebooks for
common
problems
Built-in, high
performance
algorithms
• K-Means Clustering
• Principal Component Analysis
• Neural Topic Modelling
• Factorization Machines
• Linear Learner (Regression)
• BlazingText
• Reinforcement learning
• XGBoost
• Topic Modeling (LDA)
• Image Classification
• Seq2Seq
• Linear Learner (Classification)
• DeepAR Forecasting

12. 12© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment
Pre-built
notebooks for
common
problems
Built-in, high
performance
algorithms
One-click
training

13. 13© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment
Pre-built
notebooks for
common
problems
Built-in, high
performance
algorithms
One-click
training Optimization

14. 14© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment
Pre-built
notebooks for
common
problems
Built-in, high
performance
algorithms
One-click
training Optimization
One-click
deployment

15. 15© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Collect and
prepare
training data
Choose and
optimize your
ML algorithm
Set up and
manage
environments
for training
Train and
tune model
(trial and error)
Deploy
model in
production
Scale and
manage the
production
environment
Pre-built
notebooks for
common
problems
Built-in, high
performance
algorithms
One-click
training Optimization
One-click
deployment
Fully managed with
auto-scaling, health
checks, automatic
handling
of node failures,
and security checks
Bringing machine learning to all developers
A M A Z O N S A G E M A K E R

16. 16© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
One-click
model training
and deployment
Train once
run anywhere
10x
better algorithm
performance
2x
performance increases from
model optimization with Neo
70%
cost reduction for data
labeling using Ground Truth
75%
cost reduction for inference
with Elastic Inference
REDUCE COSTS INCREASE PERFORMANCE EASE-OF-USE
C U S T O M M A C H I N E L E A R N I N G F O R Y O U R B U S I N E S S
AMAZON SAGEMAKER

17. 17© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
• Fully-managed training and hosting
• Near-linear scaling across 100s of GPU
• 75% lower inference costs with
Amazon Elastic Inference
• 3x faster network throughput with EC2 P3
T H E B E S T P L A C E T O R U N T E N S O R F L O W
Amazon SageMaker is the best place
to run TensorFlow in the cloud
65% Stock
TensorFlow
AWS-optimized
TensorFlow90%

18. 18© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 18© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Enhancing the
fan experience
One week of NFL games now creates 3 TB of
data. NFL uses Amazon SageMaker to analyze
telemetry data to predict plays. Computations
that could take months to refine now take only
weeks or days.

19. 19© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |

20. 20© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
FRAMEWORKS INTERFACES INFRASTRUCTURE
AI Services
Broadest and deepest set of capabilities
T H E A W S M L S T A C K
VISION SPEECH LANGUAGE CHATBOTS FORECASTING RECOMMENDATIONS
ML Services
ML Frameworks + Infrastructure
P O L L Y T R A N S C R I B E T R A N S L A T E C O M P R E H E N D L E X F O R E C A S TR E K O G N I T I O N
I M A G E
R E K O G N I T I O N
V I D E O
T E X T R A C T P E R S O N A L I Z E
Ground Truth Notebooks Algorithms + Marketplace Reinforcement Learning Training Optimization Deployment HostingAmazon SageMaker
F P G A SE C 2 P 3
& P 3 D N
E C 2 G 4 E C 2 C 5 I N F E R E N T I AG R E E N G R A S S E L A S T I C
I N F E R E N C E

21. 21© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Modernize your contact center to improve customer service
P U T A I T O W O R K F O R Y O U R B U S I N E S S
conversational chat bots | call transcription | intelligent routing | sentiment analysis
VoC analytics text-to speech | multilingual omni-channel communication
POLLY TRANSCRIBE TRANSLATE COMPREHEND LEX

22. 22© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 22© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Meaningful
customer interactions
Liberty Mutual uses Amazon Lex and AI Services
to develop natural language-driven conversational
apps to allow customer service agents to respond
to customer requests with real-time and contextual
intelligence, improving response time,
and quality of service.

23. 23© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Use AI services to strengthen safety and security
P U T A I T O W O R K F O R Y O U R B U S I N E S S
accurate facial analysis | identity protection | metadata extraction
REKOGNITION
IMAGE
COMPREHEND &
COMPREHEND MEDICAL
REKOGNITION
VIDEO

24. 24© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 24© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Protecting Children’s
Rights
Bachpan Bachao Andolan uses Amazon
Rekognition to match online information against
reports of abandoned and missing children.
xx

25. 25© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Automate media workflows to reduce costs and monetize content
P U T A I T O W O R K F O R Y O U R B U S I N E S S
content moderation | contextual ad insertion | searchable media library
custom facial recognition | multi-language metadata search
REKOGNITION
IMAGE
REKOGNITION
VIDEO
COMPREHEND TRANSCRIBE TRANSLATE TEXTRACT

26. 26© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 26© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Scaling video
indexing
C-SPAN uses Amazon Rekognition to
automatically index video news footage
for search. With Rekognition, C-SPAN
reduced indexing time per video from 1
hour to 20 minutes and uploaded 97,000
images in under 2 hours.

27. 27© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Reduce localization costs and improve accuracy
P U T A I T O W O R K F O R Y O U R B U S I N E S S
custom vocabulary | timestamp generation | secure real-time translation | language identification
POLLY TRANSCRIBE TRANSLATE COMPREHEND

28. 28© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 28© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Scaling real-time
translation
Using Amazon Translate, Lionbridge is able to
scale machine translation in order to localize
content faster and in more languages. Using
Translate, Lionbridge was able to reduce
translation costs by 20 percent.

29. 29© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Personalize customer experiences with targeted recommendations
P U T A I T O W O R K F O R Y O U R B U S I N E S S
recommendation technology used by Amazon.com | context-aware recommendations
sentiment analysis | VoC analytics
PERSONALIZE REKOGNITION
IMAGE
REKOGNITION
VIDEO
COMPREHEND

30. 30© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 30© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Personalizing
customer experiences
Domino’s uses Amazon Personalize to customize
and scale relevant marketing communications to
customers based on time, context, and content,
thereby improving and enhancing their
experience with the Domino’s brand.

31. 31© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
FRAMEWORKS INTERFACES INFRASTRUCTURE
AI Services
Broadest and deepest set of capabilities
THE AWS ML STACK
VISION SPEECH LANGUAGE CHATBOTS FORECASTING RECOMMENDATIONS
ML Services
ML Frameworks + Infrastructure
P O L L Y T R A N S C R I B E T R A N S L A T E C O M P R E H E N D L E X F O R E C A S TR E K O G N I T I O N
I M A G E
R E K O G N I T I O N
V I D E O
T E X T R A C T P E R S O N A L I Z E
Ground Truth Notebooks Algorithms + Marketplace Reinforcement Learning Training Optimization Deployment HostingAmazon SageMaker
F P G A SE C 2 P 3
& P 3 D N
E C 2 G 4 E C 2 C 5 I N F E R E N T I AG R E E N G R A S S E L A S T I C
I N F E R E N C E

32. 32© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved | 32© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
Setting your organization
up for success
Culture

33. 33© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
1
Create
the loop
Connect technology initiatives
with business outcomes
2
Assess your structured and
unstructured data sources
Advance your
data strategy
?
3
Put machine learning in the
hands of your developers
Organize
for success

34. 34© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
H O W W E C A N H E L P
• Brainstorming
• Custom modeling
• Training
• Work side-by-side with Amazon experts
ML Solutions Lab
• Practical education on ML for new
and experienced practitioners
• Based on the same material used
to train Amazon developers
Machine Learning
Training and Certification

35. 35© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved |
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