This document summarizes three presentations from the 2016 AWS Developer Community Summit: 1. Nadia Eghbal discussed best practices for starting new open source projects, including setting up documentation, communication expectations, and leveraging the community. 2. Austen Collins talked about how to optimize feedback collection for open source projects with limited resources, including using Google Surveys and avoiding pitfalls like broken processes. 3. Andy Glover discussed how Netflix uses open source for recruiting, validation, and innovation through projects on GitHub like Spinnaker.

1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Open-Source Resources
Austen Collins, Nadia Eghbal, Andrew Glover
November 28, 2016
DCS201
Developer Community Summit

2. Speakers
Nadia Eghbal
GITHUB
Austen Collins
SERVERLESS
Andy Glover
NETFLIX

3. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Best Practices for New Open
Source Projects
Nadia Eghbal, GitHub (@nayafia)

4. What to
expect
from this
session
Introduction to running an open
source project
Best practices for building
healthy communities

5. Why start an open source project?

6. Reasons to
open
source
your work
Code
transparency
Collaboration Build new
ecosystem

7. As your project grows, your
community needs more than
just code

8. Your
users
need...
Roadmap Tutorials & Examples
Documentation Timely response

9. Your
contributors
need...
Code review Feedback on new ideas
Issue triage Formal recognition

10. How to make these tasks easier?

11. Set your project up
for success

12. All new
projects
need: Contributing
License
Readme

13. Document
everything
Keep documentation updated!
● Install instructions
● Tutorials and examples
● How to contribute
● Project conversations +
discussions
● Policies + governance
● Keep issues updated

14. Use the
bots
CLAs PR review
and triage
Code
coverage,
releases

15. Communicate expectations

16. Be responsive!

17. It’s ok to say no

18. Leverage your community

19. Share work with others

20. Don’t tolerate bad actors

21. Thank you!
Nadia Eghbal, GitHub (@nayafia)

22. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Austen Collins
@austencollins – serverless.com
Hearing Your People
Guiding the Serverless Framework
with Feedback and Data

23. What to Expect from this Session
Learn how to optimize feedback
collection for open-source projects with
little resources.
Learn pitfalls
to avoid.

24. The Morning After
Going Viral

25. The Morning After Going Viral
The Serverless
Framework
(formerly JAWS)
hit 1,000 Github
stars in ~2 days.
Immediately
swamped with
feedback and
feature requests
on all channels.
That data is
valuable, but
inaccessible. How
do we fix this?

26. Pitfalls

27. Pitfalls
Broken Process
Poor process
misleads and is
susceptible to
bias.
Bad Feedback
It’s everywhere. Even
from smart people.
Demotes Intuition
This will cause a
cultural shift that wants
to overrule instincts
and experience.Look out.
Don’t let this happen.

28. Scrappy Solutions

29. Scrappy Solutions
Boring Surveys
Data must be accessible, or it’s worthless.
Everybody’s doing this. Be transparent. Opt-out-able.
Character is action.
Google Surveys. Easy, accessible, powerful.
Open-Source Tracking
Single Dashboard

30. Scrappy Solutions
Lambda, DynamoDB, Quicksight, Google Surveys.Future
Segment, Redshift, Chartio, Google Surveys.Current Set-Up

31. Tips

32. Tips
When something is great, users say
so. When something is bad, many
users won’t say anything.
Be data-informed,
not data-driven.

33. Thank you!
@austencollins – serverless.com

34. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Netflix & OSS
Andy Glover, Netflix

44. Recruiting
Validation
Innovation

45. netflix.github.io

46. spinnaker.io

47. Thank you!
aglover@netflix.com
@aglover

48. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Questions?

49. Thank you!

50. Remember to complete
your evaluations!

51. Related Developer Community Pre-day Sessions
DCS202: AWS Training Opportunities
[2:20PM-3:20PM]
DCS203: Building and Growing an AWS User Group
[3:40PM-4:40PM]
DCS204: Developer Lightning Talks & Happy Hour
[5:00PM-6:00PM]