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AWS re:Invent 2016: Three Customer Viewpoints: Private Equity, Managed Services, and Government – How These Customers Transformed Business Operations through Storage (STG212)

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AWS re:Invent 2016: Three Customer Viewpoints: Private Equity, Managed Services, and Government – How These Customers Transformed Business Operations through Storage (STG212)

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Customers seeking to make transformations to their environment typically gain efficiencies in both operational and capital costs. This session presents three different case studies, each from a different category of operations – Private Equity, Managed Services, and Government. In Government, General Dynamics will discuss how implementing AWS storage as part of their DevOps environment, saving $700k per year. Carlyle Group will show how replacing their on-premises storage with cloud based solutions brought new capabilities to their organization. Finally, Cobalt Iron will discuss how moving their customers to cloud backup targets allowed them to deliver 2M cloud backups per month.

Customers seeking to make transformations to their environment typically gain efficiencies in both operational and capital costs. This session presents three different case studies, each from a different category of operations – Private Equity, Managed Services, and Government. In Government, General Dynamics will discuss how implementing AWS storage as part of their DevOps environment, saving $700k per year. Carlyle Group will show how replacing their on-premises storage with cloud based solutions brought new capabilities to their organization. Finally, Cobalt Iron will discuss how moving their customers to cloud backup targets allowed them to deliver 2M cloud backups per month.

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AWS re:Invent 2016: Three Customer Viewpoints: Private Equity, Managed Services, and Government – How These Customers Transformed Business Operations through Storage (STG212)

  1. 1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Sabina Joseph, Head of Storage Global Partnerships and Alliances Steve Nelson, Global Storage Partner Lead Architect November 30, 2016 Three Customer Viewpoints: Private Equity, Managed Services, and Government – How These Customers Transformed Business Operations through Storage STG212
  2. 2. What to Expect from the Session • Overview of AWS storage options • Key use cases and reference architectures • Customer Confessions – Killer Benefits!!! • Jeff Pisano from Carlyle Group – Modernizing & Securing Carlyle Group’s Data Infrastructure • Ben Buckley from General Dynamics (GDIT) - Federal Agency • Richard Spurlock from Cobalt Iron - Data Protection as a Service • AWS Building Blocks and Call to Action
  3. 3. Amazon EFS File Amazon EBS Amazon EC2 Instance Store Block Amazon S3/SIA Amazon Glacier Object Data Transfer AWS Direct Connect AWS Snowball ISV Connectors Amazon Kinesis Firehose S3 Transfer Acceleration Storage Gateway Storage is a platform: AWS Storage Maturity
  4. 4. Primary Storage • Primary Storage can be file, block and object storage targets • Primary storage can provide • Storage for a variety of customer workloads, file distribution services • Translation for IP storage protocols, replication of storage
  5. 5. Backup and Recovery Backups can be run on-premise to the cloud, either directly to a cloud target or via a gateway appliance, or within the cloud. Backup is not archive • Backup represents a point in time copy of the data. • Archived data is the only authoritative copy of the data.
  6. 6. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Modernizing & Securing Carlyle Group’s Data Infrastructure Jeff Pisano VP Global Operations
  7. 7. What to Expect from the Session Carlyle Group Overview Carlyle Global Business Continuity Modern File Services on AWS Security Considerations for Cloud Files
  8. 8. About the Carlyle Group The Carlyle Group is one of the world’s largest and most diversified alternative asset management firms. Corporate Private Equity Real Assets Global Market Solutions Investment Solutions 128 Distinct Funds 170 Fund of Fund Vehicles 11 Core Industries 6 Continents 35 Global Offices 1,650 Employees
  9. 9. Previous State File Storage With staff located across the globe and a heavy dependency on Excel files for key business processes, fast and efficient access to local file servers is paramount.
  10. 10. Our Essential Business Application Recent Business Continuity Plan interviews revealed that local file servers are among Carlyle’s most essential business tools.
  11. 11. Our Essential Business Application To provide localized storage across Carlyle’s distributed enterprise, each office has its own physical file server.
  12. 12. Remote File Server Challenges No redundancy for local file servers, which presents a significant DR risk in the event of an office outage. Additionally, global file sharing is slow and mobility is limited. Current model lacks redundancy in the case of outage/disaster No Redundancy Slow access to files outside of home office Slow Global File Sharing In the event of an outage, restoration can take up to a week Long Restoration Time Local file servers are available only through the Carlyle network Limited Mobility
  13. 13. File Sharing, Alone, Is Not The Solution No Edge Data Persistence No Legacy NAS Protocol Support Shared SaaS Services Introduce Security Risk
  14. 14. VPN VPN *aaS Security Considerations Data Centers Networking Storage Servers Virtualization Operating Systems Security Data, Encryption, Authentication Applications Data Centers Networking Storage Servers Virtualization Operating Systems Security Data, Encryption, Authentication Applications Data Centers Networking Storage Servers Virtualization Operating Systems Security Data, Encryption, Authentication Applications IaaS Infrastructure As A Service SaaS Software As A Service On Prem Private Data Center = customer owned = vendor owned
  15. 15. Current State: AWS + CTERA To address these challenges, Carlyle leverages CTERA cloud storage gateways to provide full data replication and 1-to-1 local drive mapping to Amazon S3. CTERA Portal Global Cloud File System & Service Orchestration Carlyle AD Endpoint File Sharing & Data Protection Office File Sharing & Data Protection Amazon S3 Cloud Storage Cost Effective, Limitless Object Storage + 100% Private File Sharing & Data Protection
  16. 16. Secure Hybrid Cloud File Storage 3 Regions • Direct Connect To Carlyle Offices • Always-On DR + + + Americas EMEA APJ
  17. 17. Significant Business Continuity Improvement With the CTERA cloud storage solution, local drives can be mapped to the cloud in the event of a network outage—reducing restoration time from days to minutes. Network outage at Carlyle’s Charlotte office Local shared drives inaccessible Shared drives sync’d to cloud remotely via CTERA Portal Carlyle private cloud powered by CTERA & AWS Users in Charlotte office can quickly retrieve and upload local files Cloud Storage NAS Gateway +
  18. 18. High-Speed Global File Sharing Additionally, with CTERA cloud storage, Carlyle staff can now quickly access local files from any global office with the same speed as their home office. NY office requesting Excel file from Hong Kong London office requesting PPT file from DC Sydney office requesting Word file from Paris +
  19. 19. Phase II – Anywhere, Any Device While Phase I of Carlyle’s CTERA implementation will focus on DR and global file sharing, Carlyle plans to leverage CTERA to provide mobile access to local files without having to log in to the Carlyle network. +
  20. 20. Enterprise Grade Security CTERA provides end-to-end security in its cloud storage products. This includes built-in data-at-rest encryption, data-in-transit encryption, strong authentication, and identity management. CTERA source-based encryption effectively creates a VPN for cloud storage, Carlyle has all data encrypted with via AES-256 encryption before it is sent over the WAN. Source-Based Encryption CTERA integrates with Carlyle’s Active Directory to provide user authentication and single sign-on, including password expiration policies and AD forests support. Authentication & Identity Management In addition the encrypting the data itself, all cloud traffic is transmitted over a TLS connection. Secure Connection, In-Transit Encryption CTERA uses SHA-1 (Secure Hash Algorithm) to "fingerprint" the data sent to the cloud—ensuring data integrity. Data Integrity Assurance
  21. 21. Reducing Overhead, Enhancing Productivity By reducing appliance volume and maintenance tasks, Carlyle’s IT Operations team can focus more on delivering products and services that align with business strategy and enhance the user experience. AWS & CTERA Help Carlyle Reduce: Allowing Carlyle to Focus More on…  Expensive Traditional Filers  Likelihood of Hard Drive Failure  Engineering Maintenance Burden  Need for Additional Backups Aligning budget and manpower with strategic projects and initiatives that support key business goals Building an enhanced user experience for Carlyle’s global staff and investor community
  22. 22. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Ben Buckley CTO and Principal Systems Engineer Geospatial Programs GDIT, a Federal Agency, and the Cloud
  23. 23. What we do • Enterprise IT • Application Development • Cloud Solutions • Data Analytics • Infrastructure • Mission Support • Cyber • Health Solutions Aerospace Combat Systems IS&T Marine Systems
  24. 24. Current Environment Global user population Centralized Footprint 90% storage and compute in two Data Centers Custom Application Development • Capability • Content management VDI User Access Central VDI hosting Storage Centric Content management Unstructured data Cloud Government direction to move by 2017 Need to distribute content globally
  25. 25. Drivers to moving to AWS Focus of agency on Mission (not infrastructure) Data management needs are a natural fit for Amazon S3 and AWS orchestration capabilities Rapid DevOps capability – Government procurement timeframes are often in conflict with mission needs Cost – Expense of establishing remote datacenter for COOP are onerous
  26. 26. Accelerate Data Movement to the Cloud • Enables use of object storage while enabling traditional Enterprise performance and features • Accelerates cloud adoption without requiring applications to change • Portfolio approach required to meet diverse mission needs • Rapid backup and recovery performance with inexpensive S3 storage • De-duplication minimizes transport bandwidth and cost while enabling much longer retention • Secure offsite backup with FIPS 140-2 level 1 validated encryption • Integrated easily with existing backup platform NetApp AltaVault – Backup (NFS) Avere FXT - NFS • High performing NFS storage for legacy applications while consuming inexpensive S3 object storage • Automated data migration, mirroring • High-availability support for mission applications • Satisfy High performance CIFS needs of mission applications while moving cold data to S3 EMC Isilon Cloud Pools - CIFS
  27. 27. Success = Decommission • Backup migration allowed us to rapidly decommission 6PB of costly datacenter storage ($700K per year) • High 10x deduplication across 12 AltaVault instances allowed significantly longer backup retention capability with less storage consumption – 6 PB backups stored on 650 TB • 17-19x on virtual backup via AltaVault • Allowed us to decommission expensive software (Veeam) with over $500K annual maintenance costs
  28. 28. Early Adopter tax • Early code from from Avere and Dell EMC lacked maturity • Avere builds have become more mature for High- performance NFS, with CIFS on the horizon • Dell EMC storage CIFS performance has been excellent, but cloud pool challenges have delayed additional migrations of mission data • Currently migrated over 2 PB and decommissioned one subsystems
  29. 29. Benefits Realized Storage Cost • Decommissioned infrastructure responsible for 1.2 Million dollars in annual tails while significantly decreasing administrative burden Cloud Mandate • Provided capability to government to migrate petabytes of object storage to the cloud with no change required to applications • Decommissioned over 6 PB of storage for backup and another 2.75 PB for other gateways • In process of migrating more systems with plans on decommission majority of subsystems • Secure offsite backups with rapid recovery and longer retention times
  30. 30. Next steps - DevOps • Democratize data to all applications while providing discovery and security based on metadata attributes • Rapidly develop capability with PaaS and immediate data access • Rapidly search, visualize and analyze data from multiple sources • Reduce focus on infrastructure and enhance mission
  31. 31. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Richard Spurlock CEO and Founder Data Protection as a Service Using Amazon Infrastructure
  32. 32. Introducing Cobalt Iron • Richard Spurlock, CEO and Founder • Over 20 years experience in all aspects of data protection (backup and recovery) • Founded in 2013 • ‘Born on the cloud’ business • Specializing in: • Adaptive Data Protection • Hybrid cloud solutions • Fortune 1000 organizations • Currently delivering: • Over 2 million cloud backups per month • In 40 countries, 6 continents © 2016 Cobalt Iron | Confidential3
  33. 33. The brutality of backup • Uncontrolled data growth • Hundreds of moving parts: • Facilities • Data Protection policies • Applications, databases, virtual machines, servers, desktops • Backup software, deduplication appliances, storage systems and media • No tolerance for downtime or data loss • Need to provide adequate data protection in a cost-effective way © 2016 Cobalt Iron | Confidential4 Traditional on- premises backup • Up-front infrastructure investment • Complex test and audit for Disaster Recovery • Expertise required
  34. 34. The business value of cloud backup Backup and DRaaS are the #1 and #2 cloud infrastructure Use Cases 34 Reduce IT cost and operational complexity Speed time-to-market Innovate on business models IT VALUE Transform enterprises from aging backup to modern comprehensive data protection Delivers simplicity and flexibility at all scale and localities A data-centric architecture that extends beyond backup Enable advanced insights © 2016 Cobalt Iron | Confidential Amazon S3 + IBM Spectrum Protect (TSM) + Cobalt Iron
  35. 35. Amazon S3 relieves backup pressures Backup from on-premises to cloud Disaster Recovery in the cloud Protect ‘born in the cloud’ data Long term archiving for backup data
  36. 36. Enterprise Cloud DP SaaS AWS Cloud
  37. 37. • Multiple sites and countries • Over 50,000 desktops and laptops • Hundreds of terabytes • Primary data on-premises • Backup to AWS world-wide Example: Global chemical corporation 37 REMOTE FACILITIES Benefits: • Restore requests fail-over to the cloud • DR in the cloud eliminates the need for a recovery site • Complies with data privacy laws • Provides unified data protection © 2016 Cobalt Iron | Confidential
  38. 38. Example: Large transportation corporation 38 • Two national data centers • Thousands of systems • Physical and virtual • Multiple storage vendors • Mixed workloads • Small VMs to massive, many- terabyte database systems • Amazon S3 provides compute and storage for cloud apps and their backups, and long term retention for aging backups © 2016 Cobalt Iron | Confidential Benefits: • Consolidate multiple backup products into a single data protection solution • Eliminate over-provisioning and over- price backup storage • Provides simple, flexible protection • Reduces costs while delivering enhanced Service Levels
  39. 39. Example: Global appliance manufacturer 39 • 80+ large data centers, regional data centers and remote facilities • 2,600 systems • Physical and virtual • Multiple storage vendors • Mixed workload includes SAP and manufacturing systems • Extending Managed Private Cloud to Amazon landscape © 2016 Cobalt Iron | Confidential Benefits: • Reduces the cost and pain of maintaining a multi-million dollar infrastructure • Improves data protection consistency and quality • Tailors the infrastructure based on regional requirements • Consistent data protection WW with audit and control
  40. 40. Key considerations for Data Protection as a Service Set the right SLAs for your business • Options to marry costs to service levels Manage cultural differences • Set and forget • Eliminate constant care/feed/implement/upgrade/operate Consume unified DP SaaS both on-premises and in the cloud Cobalt Iron Adaptive Data Protection differentiators • Analytics engine delivers service optimization and efficiency • Embedded IBM software delivers scalability and peace of mind • Amazon delivers flexible technology and consumption models 40 © 2016 Cobalt Iron | Confidential
  41. 41. What’s next? • Building blocks for enterprises • Leveraging your investments • Call to action!
  42. 42. ENTERPRISE APPS DEVELOPMENT & OPERATIONSMOBILE SERVICESAPP SERVICESANALYTICS Data Warehousing Hadoop/ Spark Streaming Data Collection Machine Learning Elastic Search Virtual Desktops Sharing & Collaboration Corporate Email Backup Queuing & Notifications Workflow Search Email Transcoding One-click App Deployment Identity Sync Single Integrated Console Push Notifications DevOps Resource Management Application Lifecycle Management Containers Triggers Resource Templates TECHNICAL & BUSINESS SUPPORT Account Management Support Professional Services Training & Certification Security & Pricing Reports Partner Ecosystem Solutions Architects MARKETPLACE Business Apps Business Intelligence Databases DevOps Tools NetworkingSecurity Storage Regions Availability Zones Points of Presence INFRASTRUCTURE CORE SERVICES Compute VMs, Auto-scaling, & Load Balancing Storage Object, Blocks, Archival, Import/Export Databases Relational, NoSQL, Caching, Migration Networking VPC, DX, DNS CDN Access Control Identity Management Key Management & Storage Monitoring & Logs Assessment and reporting Resource & Usage Auditing SECURITY & COMPLIANCE Configuration Compliance Web application firewall HYBRID ARCHITECTURE Data Backups Integrated App Deployments Direct Connect Identity Federation Integrated Resource Management Integrated Networking API Gateway IoT Rules Engine Device Shadows Device SDKs Registry Device Gateway Streaming Data Analysis Business Intelligence Mobile Analytics
  43. 43. Storage Partner Solutions Technology Solutions vetted by the AWS Storage Competency Program aws.amazon.com/backup-recovery/partner-solutions/ Note: Represents a sample of storage partners Backup and RecoveryPrimary Storage Archive BCDR Solutions that leverage file, block, object, and streamed data formats as an extension to on-premises storage Solutions that leverage Amazon S3 for durable data backup Solutions that leverage Amazon Glacier for durable and cost-effective long-term data backup Solutions that utilize AWS to enable recovery strategies focused on RTO and RPO requirements
  44. 44. http://aws.amazon.com/mp/storage Primary Storage Backup and Recovery File Transfer and Data Replication Provide cost efficient storage resources to your Amazon EC2 based storage targets Use AWS based storage resources as a fast, cost conscious method of data protection Accelerate your hybrid workloads by efficiently moving data between AWS resources Storage Solutions in AWS Marketplace AWS offers cloud storage for virtually any architecture as well as cloud data migration tools to move data into and out of the AWS Cloud. AWS Marketplace helps you integrate your preferred storage industry vendors with your new AWS environment. Ready-to-run on AWS — both pre-configured & customizable for your unique needs Deploy when you need it, 1-Click launch in multiple regions around the world Metered pricing by the hour. Pay only for what you use. Volume licensing available
  45. 45. Leveraging your investments
  46. 46. Call to Action: recreate what you’ve learned • AWS Partner Network • https://aws.amazon.com/partners/ • APN Competency Program • https://aws.amazon.com/partners/competencies/ • APN Storage Competency • https://aws.amazon.com/backup-recovery/partner-solutions/ • AWS Storage Solutions in Marketplace • http://aws.amazon.com/mp/storage
  47. 47. Thank you!
  48. 48. Remember to complete your evaluations!

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