AWS Partner Presentation -Sage

•

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Amazon Web Services

Ian Clarke, R&D Director of Sage UK & Ireland talks about their use of AWS.

Tecnología Empresariales

Sage, Our Customers
and the Cloud !!
Ian Clarke

CRM Solutions on Amazon EC2
EC2 hosted: hardware runs in “the cloud” customers work with local
partners to customize solutions

•On Premise: Customer owns
hardware and works with local
EC2 hostingto implement and customize
partners
solution

Customizations
and setup

•Sync
Remote
solutions

Customizations SalesLogix Customers
and setup
Sage CRM Customers

SalesLogix Cloud Edition
Redundant / high
EBS snapshot
availability app
backup / recovery
servers

EBS
Mobile File Store
Devices
App Server
Windows IIS +
Outlook EBS
ASP.NET + SLX
DB Server SQL Data Store
Services Web Services

Windows +
Web SQL Server
Browser

Client Cloud
S3

EC2 instance

SaaS – Sage EC2 Comparison
Traditional
Sage EC2
SaaS
License Recurring Recurring

Hardware No No

Rapid On/Off Yes Yes

IT Role Limited Limited

Reliability High High

Customization Limited Yes

Data Ownership Vendor Customer

Upgrade Vendor Choice Customer Choice

Why we chose Amazon Web Services
1. Usage based pricing.
2. Rapid flexibility to change/expand your configuration.
3. Easy of access and speed of deployment
4. You can leverage existing system architectures with minimal
modifications.
5. Value added s/w packages and services that are available

•5

What do you need ?

+ +

Techie Web App Credit Card

6

What our developers liked…
1. Web-based management console
2. Web service APIs provides wide coverage of the feature set of the
Amazon infrastructure.
3. Availability of familiar Windows Server 2003
4. EC2 security and firewall configuration was comprehensive and easy to
manage.
5. Elastic Load Balancing was surprisingly simple to set up
6. Global network latency has been outstanding

•7

Areas we feel could be improved
1. Windows instance launch times can be slow
2. Terminating an instance is not always graceful
3. The process of “bundling” an instance was sometimes unreliable.
4. A lack of AWS roadmap transparency promotes other parts of the
ecosystem to build competing functionality.
5. SLA’s aren’t significant enough for those needing private cloud service
guarantees.

•8

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AWS Partner Presentation -Sage

1. Sage, Our Customers and the Cloud !! Ian Clarke

2. Business Management Solutions

3. CRM Solutions on Amazon EC2 EC2 hosted: hardware runs in “the cloud” customers work with local partners to customize solutions •On Premise: Customer owns hardware and works with local EC2 hostingto implement and customize partners solution Customizations and setup •Sync Remote solutions Customizations SalesLogix Customers and setup Sage CRM Customers

4. SalesLogix Cloud Edition Redundant / high EBS snapshot availability app backup / recovery servers EBS Mobile File Store Devices App Server Windows IIS + Outlook EBS ASP.NET + SLX DB Server SQL Data Store Services Web Services Windows + Web SQL Server Browser Client Cloud S3 EC2 instance

5. SaaS – Sage EC2 Comparison Traditional Sage EC2 SaaS License Recurring Recurring Hardware No No Rapid On/Off Yes Yes IT Role Limited Limited Reliability High High Customization Limited Yes Data Ownership Vendor Customer Upgrade Vendor Choice Customer Choice

6. Why we chose Amazon Web Services 1. Usage based pricing. 2. Rapid flexibility to change/expand your configuration. 3. Easy of access and speed of deployment 4. You can leverage existing system architectures with minimal modifications. 5. Value added s/w packages and services that are available •5

7. What do you need ? + + Techie Web App Credit Card 6

8. What our developers liked… 1. Web-based management console 2. Web service APIs provides wide coverage of the feature set of the Amazon infrastructure. 3. Availability of familiar Windows Server 2003 4. EC2 security and firewall configuration was comprehensive and easy to manage. 5. Elastic Load Balancing was surprisingly simple to set up 6. Global network latency has been outstanding •7

9. Areas we feel could be improved 1. Windows instance launch times can be slow 2. Terminating an instance is not always graceful 3. The process of “bundling” an instance was sometimes unreliable. 4. A lack of AWS roadmap transparency promotes other parts of the ecosystem to build competing functionality. 5. SLA’s aren’t significant enough for those needing private cloud service guarantees. •8

10. Thank You… Email : ian.clarke@sage.com

AWS Partner Presentation -Sage

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