This document discusses enterprise management with Microsoft technologies. It summarizes Configuration Manager for automated provisioning and server consolidation through virtualization. It also discusses using Operations Manager for proactive monitoring across platforms to ensure optimal system uptime and performance. Finally, it outlines using Data Protection Manager to provide high availability and business continuity through data replication and recovery capabilities in virtual environments.

1. Enterprise Management with Microsoft Technologies Amit Gatenyo Infrastructure & Security Manager, Dario Microsoft Regional Director – Windows Server & Security 054-2492499 Amit.g@dario.co.il

2. Client & Server Management with Configuration Manager

3. Configuration ManagementAutomated provisioning and server consolidation through virtualization Challenges Addressed Power, space and maintenance costs forcing more efficient use of resources Dispersed servers and applications difficult to manage and update Key Capabilities Manage virtual machines to consolidate physical servers Provision operating systems, applications, and patches in the data center "הבנו שהטמעת Configuration Manager תאפשר לנו לנהל את תחנות העבודה והשרתים באופן פשוט ולהבין בקלות איזה תוכנות מותקנות ועם איזה חומרה עובד כל אחד" גיל קרפט, מנהל סיסטם, סימטרון

4. Enterprise Desktop Challenges Complexity of enterprise desktop management Deployment Management Security Inconsistent configurations Unpredictable downtime Overburdened help desk Decentralized management Application incompatibility Numerous software images Large-scale migration complexity Difficulty in protecting confidential data Frequent security patching Malware and viruses License noncompliance 30% - 45% of IT budget in an average enterprise goes to desktop support.1 20% of desktop TCO is IT labor; 50% is end-user self support.2 IT departments commonly spend up to 80% of resource on maintenance and operations.3

5. OS Deployment

8. SWDist, SUM, OSD

9. On Demand Power Control

10. Wake, Restart, Shutdown

11. Interactive via OOB Console

12. Helpdesk or Break/Fix

13. Serial over LAN

14. Media Redirection

15. BIOS password bypass

17. Report on compliance of configurations

18. Improve systems availability, security, and performance

19. Reduce “configuration drift”

20. Improve help-desk troubleshooting

22. End To End Monitoring Proactive platform, application and service-level monitoring Challenges Addressed ERP Application IT services, applications and servers must run smoothly Increasing pressure for service levels that ensure optimal uptime and responsiveness Key Capabilities Proactively monitor availability, performance and configuration across heterogeneous platforms Perform deep application and service-level monitoring Databases Servers Web Servers Order Tracker DB DN-App1 OTW-IIS-01 OTW-IIS-02 "באמצעות Operation Manager 2007 אנחנו מסוגלים לנטר מקצה לקצה את מערכות הזמנת הרכב של אלדן, לדמות את חווית המשתמש ולקבל התרעה במידה ויש תקלה או בעיית ביצועים" כוכב ששון, מנהל אבטחת מידע וטכנולוגיות, אלדן

23. What’s new in the Exchange 2010 Management Pack? Significantly reduced alert noise Alert Correlation Exchange MP ships with a Windows service called the Correlation Engine Alert correlation uses dependencies encoded in the health model to determine the most likely root cause alert when problems occur Alerts reclassified into 3 categories: Key Health Indicator: Important service impacting issue (most alerts) Non Service Impacting: Issues that affect specific mailboxes but do not impact the larger system Forensic: Monitors diagnosticsthat may not represent a specific problem. Forensic monitors do not alert Full protocol synthetic transaction coverage Reporting Mail flow statistics reporting based on message tracking logs Service oriented reporting measures application/feature uptime, not server Exchange aware availability modeling

24. Alert Correlation Raises alerts based on monitor state change events Uses Operations Manager Health Model Only raises alerts for the lowest level failure within a 90 second window Significantly reduces noise

25. Linux Server

26. Oracle

27. VMware Topology Diagram

28. Switch Port Down

29. Data Protection with DPM

30. Data Protection And RecoveryBackup & restore and business continuity through virtualization mgmt Challenges Addressed High availability and business continuity needed to meet service levels and optimal uptime Simple disaster recovery and backup & restoration of data and information Backup and Restore Key Capabilities Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage Recover and restore the physical and virtual environments in the data center through continuous data protection Data Center A Data Center B

31. Disk-based Recovery Online Snapshots (up to 512) Active Directory® System State Up to Every 15 minutes Data Protection Manager Tape-based Backup Disaster Recovery with offsite replication & tape Data Protection Manager file services

32. Disk-based Recovery SCC – Single Copy Clusters Online Snapshots (up to 512) LCR – Local Cont. Replication CCR – Cluster Cont. Replication Up to Every 15 minutes Data Protection Manager Tape-based Backup Disaster Recovery with offsite replication & tape Data Protection Manager SCR – Standby Cont. Replication DAG – Database Availability Groups

33. Virtualization Management with VMM

34. A Centralized, Heterogeneous Management Solution For The Virtual Datacenter Maximize Resources Centralized virtual machine deployment and management for Hyper-V, Virtual Server, and VMware ESX servers Intelligent placement of Virtual Machines Fast and reliable P2V and V2V conversion Comprehensive application and service-level monitoring with Operations Manager Integrated Performance and Resource Optimization (PRO) of VMs Increase Agility Rapid provisioning of new and virtual machines with templates Centralized library of infrastructure components Leverage and extend existing storage infrastructure and clusters Allow for delegated management and access of VMs

35. IT Automation with Opalis

36. IT Process Automation And System Center Automated Configuration Management Incident Management Automate provisioning, resource allocation and retirement Extend virtual machine management to the cloud Scale automated configuration across platforms and tools Ensure reliable change with intelligent workflow branching Orchestrate incident management and resolution Integrate across monitoring tools, service desks and CMDBs Virtual Machine Lifecycle Management Integration for some System Center Products To be released in 2010

37. What Does Opalis Provide? IT Process Automationor Run Book Automation (RBA) Orchestrate tasks across systems Automate large volume or highly repetitive tasks Typical implementations include RBA, VM lifecycle, provisioning and incident response Value proposition for the datacenter: Drive down cost through automation Improve service performance and availability through standardizing process and execution Deep automation expertise + integrated physical and virtual management

38. What Does Opalis Do?

40. 1-Click Integration Data Bus

41. Intelligent Workflow & Embedded Rules Engine

42. Parallel Workflow

43. Embedded Monitoring

44. Automatic Data Discovery

45. Incident Response

46. Virtualization

47. Custom

48. ITIL / ITSM

49. Provisioning

50. Run Book Automation

51. Bladelogic

52. BMC

53. CA

54. SMC

55. FTP

56. HP

57. IBM

58. Microsoft(inc. System Center)

59. NetIQ

60. Symantex

62. Service Manager - The Power is in the Integration Compliance and Risk Service Level Management IT Business Intelligence Asset Management Self Service Portal Incident and Problem Change and Release Authoring Knowledge Base SERVICE MANAGER PLATFORM Workflow Portal Data Warehouse CMDB CONNECTORS External Systems Active Directory Domain Controller Operations Manager 2007 Server Configuration Manager 2007 Server

63. Integrated System Center CMDB System Center common schema Object Model Based on Operations Manager IT assets and services are Configuration Items (CIs) Incidents, change requests, and problems are Work Items (WIs) Configuration Management Database (CMDB) features: Connectors sync data with external systems Create, update, and view CIs Create relationships among CIs, WIs, IT staff, and Active Directory® Domain Services (AD DS) users Automatically track CI change history Service definition and mapping Relationships Integrated | Efficient | Business Aligned

64. Incident ManagementKeep users and data center services up and running, and restore service quickly Process workflows Escalations Notifications Customizable templates Knowledge & History Automatic incident creation Desired Configuration Monitor (DCM) errors Operations Manager alerts Inbound Email Portal Over 75% of all incidents are caused by poor Change Management

65. Change ManagementMinimize errors and reduce risk Typical Change Models Standard, Major, Emergency… Review and Manual activities Customizable Templates Workflows and Notifications Analyst Portal Approvals via Web Relate Change Requests to Incidents, Problems and Config Items

66. Knowledge ManagementReducing time to resolution Knowledge articles Customer, Partner, and Analyst authored content Local content and links to external content End User and Analyst Sections Ratings Knowledge Search Full text, keywords, categories Related incidents, change requests, problems Console and Web interfaces

67. Server Management Suites

68. System Center Licensing Data Protection Manager Configuration Manager Virtual Machine Manager Operations Manager Management Server OpsMgr Server OpsMgr Server w/SQL ConfigMgr Server ConfigMgr Server w/SQL SCDPM Server ML’s for Servers Managed Server Management Suite Enterprise OpsMgr Enterprise OML ConfigMgr Enterprise Server ML SCDPM Enterprise Server ML SCVMM Exclusively available in Server Management Suite Enterprise SCDPM Standard Server ML OpsMgr Standard OML ConfigMgr Standard Server ML ML’s for Clients OpsMgr Client OML (available via Ent. CAL) ConfigMgr Client ML (available via Core CAL)

69. Suites

70. Leverage End to End Management for Physical Servers $648 per Physical Customers Already Realizing Value In System Center Customers desire to expand the role of System Center to a broader set of management scenarios $1,304 per Host Server Management Suite Enterprise (SMSE) $1,203 per Server Also includes rights for future virtualization: up to 4 OSEs + Parent OS $648 per Physical $648 per Physical With SMSE: $1,203 Standalone Cost: $3,248

71. Accelerate the Benefits of Virtualization With Management Enabling customers to accelerate benefits of Virtualization SMSD enables customers to address virtualized workloads with a broad set of Systems Management capability without incurring incremental cost Server Management Suite Datacenter (SMSD) $1,504 per 2-proc server $3,008 per 4-proc server $1,504 per 2-proc $3,008 per 4-proc $0 incremental $0 incremental $0 incremental $0 incremental $0 incremental $0 incremental $0 incremental $0 incremental $0 incremental Server Management Suite Datacenter (SMSD) SMSD SMSD SMSD SMSD SMSD SMSD SMSD SMSD SMSD . . . . .

74. Thank you! Amit Gatenyo Infrastructure & Security Manager, Dario Microsoft Regional Director – Windows Server & Security 054-2492499 Amit.g@dario.co.il