2. Radiant helps organizations increase profits by creating
aligned, high-performance culture.
We live in a world of constant change and disruption. We need leaders, employees, and culture,
that is connected, agile and responsive.
What exactly is CULTURE?
Culture is the beliefs and behaviors of your people. It’s how things get done.
Culture is learned over many years and over each moment.
It is constantly being shaped by what is said, modeled, invested in, rewarded and ignored.
Your culture is your operating system.
It can be left untended or it can be designed – to meet the needs of the organization.
An engaged, energized culture is as powerful a tool as a business can have. It will innovate and
adopt quickly, passionately solve problems and commit to success.
Trying to succeed with a disengaged, entrenched culture, without clear passionate direction, is like
entering a speedboat race with the anchor down.
3. According to a survey of CEO’s and HR
Leaders by the Society for Human Resource
Managers
The Top 3 Business Challenges
of the Next 10 Years:
Attracting and Retaining Top Talent
Developing Next Generation of Leaders
Creating Culture that Inspires Performance
Why are culture and engagement important?
$11 billion is lost annually
in employee turnover
companies with engaged employees
outperform those without by up to
202%
78% of business leaders rate retention
& engagement as urgent or important
Only 8% of large companies feel they
have programs to address the issue
Source: Gallup
4. Why Radiant?
empower align
> We are a team of creative, strategic minds, with decades of experience building brands,
designing communications and managing talent to respond to the needs of the marketplace.
> We know companies are concerned with how fast their people can change and adapt in
order to succeed.
> We know there is an urgent need for practical, actionable ways to drive that change, build it
into an existing culture and make it stick.
> We deliver custom communications and targeted experiences that reach employees and
change beliefs and behaviors – always focused on the specific objectives of our clients.
5. We Begin by Understanding the Existing Culture
and the Current Needs of the Organization.
Our Initial Process:
1. Culture Mapping - exploring the current state
(culture challenges & opportunities)
2. Define the change needed to reach your objectives
3. Create a Culture Strategy
4. Develop a powerful and clear change story
5. Design a Roadmap of creative communications and
experiences to drive change needed
We offer programs to support ongoing change based
on the roadmap – always focused on success metrics,
business outcomes and co-creation with leaders and
employees.
7. Community
Experience
Great Business Radiates
from Great Culture
Image, Reputation
Customer&Community
Engagement
Engagement
Performance
Attraction
Clarity Alignment
What&Why
Culture
CULTURE
INVESTMENT
ROI
Recruitment
Retention
Performance
Innovation
Service
Problem-Solving
ChangeAdoption
ResilienceinCrisis
BrandAdvocacy
8. CLIENTS
Radiant is working with organizations across the country to bring
leadership vision to life in aligned, high-performing cultures.
10. THE RADIANT TEAM
Linda Garavalia
Reality Check
Qualitative
Research -
consumer and
experience insights
consultant
Co-Managing
Partners
Amy Gwin &
Jennifer Oertli
Dave Gray
Author, The
Connected Company,
creator of the Culture
Map and Culture
Canvas
Founder of Xplane
Susan Franzen
22 years of
experience in
organizational
effectiveness
initiatives,
Leadership and OD
consultant
Dan Reus
Innovation Leader
and Facilitator,
founder of Openly
Disruptive Innovation
Consultancy
Bonfyre, a St.
Louis start-up, is
a fantastic
employee
engagement
app for social
mobile
connecting
Jeff Stevens
Executive Creative
Director &
experiential brand
strategist. Now
focused on building
creative culture
experiences.
Strategic Partners
11. Let’s talk about how we can help bring focus
and momentum to your engagement
and culture change efforts.
Managing Partners
Amy Gwin
agwin@radiantCX.com
314-397-8544
Jennifer Oertli
joertli@radiantCX.com
314- 856-5543
Editor's Notes
Us
Brand background
Team approach
Agenda
Ask questions first?
How would you describe culture, situation, need, readiness for change?
So much going on – what’s you’re interest, tolerance.
Time
Cost
Risk
You know a little about us, we thought we’d spend the first few minutes of this meeting explaining our approach and our POV on culture, why it’s so important and what can be accomplished with a great culture.
We are pretty familiar with the challenges and opportunities in front of Eagle and we have ideas we’re excited to share with you, if we get to that today, great but our main focus is just to have you come away with an understanding of what we do for companies and what’s possible.
So let’s start there.