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AN INTRODUCTION TO
CULTURE MAPPING
scenarioDNA
anthropology meets data science
anthropology meets data science
SCENARIODNA
I help companies understand culture
2scenarioDNA
I also teach about trends and innovation
3scenarioDNA
How to make an anthropologist
Growing up somewhere between here and there.
4scenarioDNA
Welcome to the
age of ambiguity
“value creation has shifted from
the efficient production of
goods and services globally to
generating greater shareholder
returns financially – both
approaches are proving to be
outdated and unsustainable.
Today long-term success rests
on two pillars: Creativity and
Society.”
W. Lee Howell of The World Economic Forum March 2014
5scenarioDNA
Innovation is damaged by a
campaign and target mindset
6scenarioDNA
We miss the complexity of creativty and society
We get this
language
from wartime
7scenarioDNA
An approach designed
to acquire territory. But
what happens after
you win?
Culture is a
system (not
a target)
The profound
opportunity for
insight is in these
patterns of adoption
and adaptation.
8scenarioDNA
Visualizations
must make these
relationships
clearer
Once we can see these
relationships between
points we can rebuild
intuition and move away
from the crutch of quant.
9scenarioDNA
A
B
here
not
there
Meanings emerge only in
relationship between data points.
We must become
epidemiologists
of culture
Research must take a more
nuanced and inductive
approach to gathering insight.
10scenarioDNA
11scenarioDNA
Identifying cultural signals earlier
12scenarioDNA
Seeing human expression
as part of a social system
13scenarioDNA
Anticipating adaptation
and immune responses
14scenarioDNA
Developing scenarios of action
that account for black swans
These cultural
systems are
measurable
We need to bring the
science back to how we
structure cultural dynamics
and meaning creation.
(thank you, Charles Sanders Peirce)
15scenarioDNA
“All the evolution
we know of
proceeds from
the vague to the
definite”
We are
anthropologists
with a data
science patent
Our Culture Mapping helps us
organize and make sense of
the ongoing influx of cultural
data and trends by looking at
language in all its forms.
A System & Method of Culture Mapping
16scenarioDNA
17scenarioDNA
STATIC
PROGRESSIVE
ANALYTIC
EXPRESSIVE
Low
touch
Resist societal norms
Affirm societal norms
High
touch
4
zeitgeist
3
21
ritual
identity
symbol
Our method is to plot and measure
language based on cultural context
The semiotic square provides a means to visualize how language
emerges and how it moves and changes meaning over time.
cultural saturation social propagation
setting the language wiring the behavior
words images gestures sounds
Capturing and analyzing naturally occurring data sources
offers a richer view of how things are really working.
We leverage language as our most
powerful form of human data
18scenarioDNA
19scenarioDNA
STATIC
PROGRESSIVE
ANALYTIC
EXPRESSIVE
Low
touch
Resist societal norms
Affirm societal norms
High
touch
4 3
2
The map helps structure cognitive spaces
and develop sandboxes for machine learning
The expressed language within each quadrant
forms a logic that can measured and patterned.
1
linguistic datasets linguistic datasets
linguistic datasetslinguistic datasets
20scenarioDNA
STATIC
PROGRESSIVE
ANALYTIC
EXPRESSIVE
Low
touch
Resist societal norms
Affirm societal norms
High
touch
4 3
21change seekers
social automatics identity propagators
creative artisans
Ideological codes emerge from clusters of signifiers. These codes
reveal archetypes that contextualize essential human narratives.
Archetypes and ideological codes
emerge that reveal stories and trends
The Rebel
The Sage The Magician
The Explorer
The Creator
The Jester
The Hero
The Lover
The InnocentThe CaregiverThe Ruler
The Everyman
21scenarioDNA
We must leverage the patterns
and dynamics of cultural change
For every action there is an equal and opposite reaction.
22scenarioDNA
STATIC
PROGRESSIVE
ANALYTIC
EXPRESSIVE
Low
touch
Resist societal norms
Affirm societal norms
High
touch
4 3
21
PATTERN OF
DISSENT
PATTERN OF
ASPIRATION
Where trends
become
oversaturated
and lose meaning
We can use Culture Mapping to visualize
these patterns of dissent and aspiration
Dissent is the immune response to cultural saturation
while aspiration is the engine of social propagation.
Where
trends gain
broader
acceptance
Where new
techniques &
tastes are
cultivated
Where social
movements
begin
More complex
language is
brought in as
cultural elixir and
social currency
New language
is created in
response to
preceived
corrupted
meaning
The Rebel
The Hero
23scenarioDNA
These patterns reveal
emerging trends and
social adaptation
24scenarioDNA
We can also train machines with these
patterns and develop useful AI frames
Culture Mapping is a grid that quantifies
signifiers based on their contextual meaning
Signifiers are plotted for analyst review. This structure provides a
method to test larger datasets with machine learning. 25scenarioDNA
-3,+1
-3,+2
-3, +3 -2, +3 -1, +3
-2, +2 -1, +2
-1, +1-2, +1
-3,-3
-3,-2
-3, -1 -2, -1 -1, -1
-2, -2 -1, -2
-1, -3-2, -3
ANALYTIC
+1,-3
+1,-2
+1, -1 +2, -1 +3, -1
+2, -2 +3, -2
+3, -3+2, -3
+1,+1
+1,+2
+1,+3 +2, +3 +3, +3
+2, +2 +3, +2
+3, +1+2, +1
EXPRESSIVE
PROGRESSIVE
STATIC
26scenarioDNA
ANALYTIC
EXPRESSIVE
PROGRESSIVE
STATIC
+1,-2-2, -2
-2, +2
-3,-3
-3,-2
-3, -1 -2, -1 -1, -1
-1, -2
-1, -3-2, -3
-3,+1
-3,+2
-3, +3 -2, +3 -1, +3
-1, +2
-1, +1-2, +1
+1,-3
+1, -1 +2, -1 +3, -1
+2, -2 +3, -2
+3, -3+2, -3
We can use these coordinates to pattern the
statistical relationships between data points
Patterns reveal opportunities for investment, as well as risks of
oversaturation.
+1,1
+1,+2
+1,+3 +2, +3 +3, +3
+2, +2 +3, +2
+3, +1+2, +1
Analyst
+
Machine
Learning
27scenarioDNA
ANALYTIC
EXPRESSIVE
PROGRESSIVE
STATIC
-3,-3
-3,-2
-3, -1 -2, -1 -1, -1
-1, -2
-1, -3-2, -3
-3,+1
-3,+2
-3, +3 -2, +3 -1, +3
-1, +2
-1, +1-2, +1
+1,-3
+1, -1 +2, -1 +3, -1
+2, -2 +3, -2
+3, -3+2, -3
+1,1
+1,+2
+1,+3 +2, +3 +3, +3
+2, +2 +3, +2
+3, +1+2, +1
Ask me a question
Answers weighted
towards sensation &
technique
Answers weighted
towards philosophy
& purpose
Answers weighted
towards social
currency & status
Answers weighted
towards social ease
& acceptance
A linguistic logic emerges and quantifies
how archetypes are likely to respond
These predictive frameworks can be tested and evolved over time.
28scenarioDNA
TECHNIQUE
SATURATIONVISION
Verbatims
from
fieldwork
transcripts
ASPIRATION
n-gram
Fieldwork can be augmented with
broader cross-correlation of corpora
We can also develop cognitive frameworks for recruitment.
29scenarioDNA
We can also better leverage the
deeper meaning of visual language
30scenarioDNA
ANALYTIC
EXPRESSIVE
PROGRESSIVE
STATIC
-3,-3
-3,-2
-3, -1 -2, -1 -1, -1
-1, -2
-1, -3-2, -3
-3,+1
-3,+2
-3, +3 -2, +3 -1, +3
-1, +2
-1, +1-2, +1
+1,-3
+1, -1 +2, -1 +3, -1
+2, -2 +3, -2
+3, -3+2, -3
+1,1
+1,+2
+1,+3 +2, +3 +3, +3
+2, +2 +3, +2
+3, +1+2, +1
Cross-correlation of datasets helps us find
patterns in these images and associations
This is a powerful advantage in understanding explicit and implied meaning.
Image search
31scenarioDNA
We can also augment
this with image and
gesture recognition APIs
We can also synchronize with other APIs
that measure changes in language
32scenarioDNA
We need data
to empower
stories
“Mathematical science shows
what is. It is the language of
unseen relations between
things. But to use and apply
that language, we must seize
the unseen, the unconscious.”
33scenarioDNA
- Ada Lovelace
34scenarioDNA
Adaptive behavior in the context of
society is the only KPI that matters
We need to evolve our KPIs from awareness to systems of belief
What should the supermarket
of the future look like?
35scenarioDNA
In 1960 we thought food
shopping should look like this
36scenarioDNA
Our future is cultivated in a
system of culture networks
37scenarioDNA
THE WAY
WE LIVE
THE WAY WE
CELEBRATE
THE WAY
WE GROW
THE WAY
WE COOK
FOOD AS A CULTURAL SYSTEM
Visualizing cultural systems helps us
better chart cultural dilution and bubbles
GUILT
LUXURY AS A CULTURAL SYSTEM
PURPOSE PERFECTION
KNOWLEDGEFREEDOM
IMAGINATION
RANKCONFORMITY
38scenarioDNA
39scenarioDNA
Luxury has been on a quest for focus and
purpose since the recession
What is the cultural meaning in Balenciaga’s $2,000 version of a 99¢ IKEA bag?
40scenarioDNA
How can you predict the transformation of
an undervalued product category?
41scenarioDNA
Backcasting a future vision structured
by behavioral archetypes
FLUID &
MUNDANE
BACKCASTING FUTURES USING CULTURE MAPPING
1 2
3
In 2007 the bicycle category was lost
somewhere between virility and triviality
42scenarioDNA
RANK &
VIRILITY
RELAXED
& TRIVIAL
43scenarioDNA
Protest movements and emerging urban
planning told us where we were headed
PURPOSE &
SCHEMA
DESIGN &
INTEGRATION
THE FUTURE EXISTS AS EMERGENT SIGNALS IN SOCIETY
34
How can you recognize and understand
shifts within generations in South Korea
44scenarioDNA
OLDER
MILLENNIALS
OLDER
MILLENNIALS
YOUNGER
MILLENNIALS
YOUNGER
MILLENNIALS
CULTURE MAPPING EMERGENT CODES IN SOUTH KOREA
Britishness emerges as aspiration
for comfortable formality in Korea
45scenarioDNA
CONFIDENCE
HUMOR & SATIRE AS SIGNIFIER IN SOUTH KOREA
SATIRE
4
1
The semiotics of Trump and #MAGA
46scenarioDNA
understanding politics in a post-truth era.
47scenarioDNA
Beware the rise of
technology-induced
extreme rituals
48scenarioDNA
Beware the rise of
technology-induced
extreme rituals
Trump repackages extremist codes and
signifiers from fringe ideological networks
We can trace keywords that emerge in his speeches and tweets as
well as his own retweeting of popular memes within those groups. 49scenarioDNA
STATIC
PROGRESSIVE
EXPRESSIVE
ANALYTIC
THE POLICY MAKER
IDEOLOGICAL NETWORKS
THE PUBLICIST
THE PROTESTOR
A notable void in the
language of Trump are
signifiers that denote
actionable policy
“the nation that leads in AI ‘will be the ruler of the world”
- Vladimir Putin
50scenarioDNA
A sobering final thought
51scenarioDNA
Literacy is freedom.
52scenarioDNA
Thank you.

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An Introduction to Culture Mapping

  • 1. AN INTRODUCTION TO CULTURE MAPPING scenarioDNA anthropology meets data science
  • 2. anthropology meets data science SCENARIODNA I help companies understand culture 2scenarioDNA
  • 3. I also teach about trends and innovation 3scenarioDNA
  • 4. How to make an anthropologist Growing up somewhere between here and there. 4scenarioDNA
  • 5. Welcome to the age of ambiguity “value creation has shifted from the efficient production of goods and services globally to generating greater shareholder returns financially – both approaches are proving to be outdated and unsustainable. Today long-term success rests on two pillars: Creativity and Society.” W. Lee Howell of The World Economic Forum March 2014 5scenarioDNA
  • 6. Innovation is damaged by a campaign and target mindset 6scenarioDNA We miss the complexity of creativty and society
  • 7. We get this language from wartime 7scenarioDNA An approach designed to acquire territory. But what happens after you win?
  • 8. Culture is a system (not a target) The profound opportunity for insight is in these patterns of adoption and adaptation. 8scenarioDNA
  • 9. Visualizations must make these relationships clearer Once we can see these relationships between points we can rebuild intuition and move away from the crutch of quant. 9scenarioDNA A B here not there Meanings emerge only in relationship between data points.
  • 10. We must become epidemiologists of culture Research must take a more nuanced and inductive approach to gathering insight. 10scenarioDNA
  • 12. 12scenarioDNA Seeing human expression as part of a social system
  • 14. 14scenarioDNA Developing scenarios of action that account for black swans
  • 15. These cultural systems are measurable We need to bring the science back to how we structure cultural dynamics and meaning creation. (thank you, Charles Sanders Peirce) 15scenarioDNA “All the evolution we know of proceeds from the vague to the definite”
  • 16. We are anthropologists with a data science patent Our Culture Mapping helps us organize and make sense of the ongoing influx of cultural data and trends by looking at language in all its forms. A System & Method of Culture Mapping 16scenarioDNA
  • 17. 17scenarioDNA STATIC PROGRESSIVE ANALYTIC EXPRESSIVE Low touch Resist societal norms Affirm societal norms High touch 4 zeitgeist 3 21 ritual identity symbol Our method is to plot and measure language based on cultural context The semiotic square provides a means to visualize how language emerges and how it moves and changes meaning over time. cultural saturation social propagation setting the language wiring the behavior
  • 18. words images gestures sounds Capturing and analyzing naturally occurring data sources offers a richer view of how things are really working. We leverage language as our most powerful form of human data 18scenarioDNA
  • 19. 19scenarioDNA STATIC PROGRESSIVE ANALYTIC EXPRESSIVE Low touch Resist societal norms Affirm societal norms High touch 4 3 2 The map helps structure cognitive spaces and develop sandboxes for machine learning The expressed language within each quadrant forms a logic that can measured and patterned. 1 linguistic datasets linguistic datasets linguistic datasetslinguistic datasets
  • 20. 20scenarioDNA STATIC PROGRESSIVE ANALYTIC EXPRESSIVE Low touch Resist societal norms Affirm societal norms High touch 4 3 21change seekers social automatics identity propagators creative artisans Ideological codes emerge from clusters of signifiers. These codes reveal archetypes that contextualize essential human narratives. Archetypes and ideological codes emerge that reveal stories and trends The Rebel The Sage The Magician The Explorer The Creator The Jester The Hero The Lover The InnocentThe CaregiverThe Ruler The Everyman
  • 21. 21scenarioDNA We must leverage the patterns and dynamics of cultural change For every action there is an equal and opposite reaction.
  • 22. 22scenarioDNA STATIC PROGRESSIVE ANALYTIC EXPRESSIVE Low touch Resist societal norms Affirm societal norms High touch 4 3 21 PATTERN OF DISSENT PATTERN OF ASPIRATION Where trends become oversaturated and lose meaning We can use Culture Mapping to visualize these patterns of dissent and aspiration Dissent is the immune response to cultural saturation while aspiration is the engine of social propagation. Where trends gain broader acceptance Where new techniques & tastes are cultivated Where social movements begin More complex language is brought in as cultural elixir and social currency New language is created in response to preceived corrupted meaning The Rebel The Hero
  • 23. 23scenarioDNA These patterns reveal emerging trends and social adaptation
  • 24. 24scenarioDNA We can also train machines with these patterns and develop useful AI frames
  • 25. Culture Mapping is a grid that quantifies signifiers based on their contextual meaning Signifiers are plotted for analyst review. This structure provides a method to test larger datasets with machine learning. 25scenarioDNA -3,+1 -3,+2 -3, +3 -2, +3 -1, +3 -2, +2 -1, +2 -1, +1-2, +1 -3,-3 -3,-2 -3, -1 -2, -1 -1, -1 -2, -2 -1, -2 -1, -3-2, -3 ANALYTIC +1,-3 +1,-2 +1, -1 +2, -1 +3, -1 +2, -2 +3, -2 +3, -3+2, -3 +1,+1 +1,+2 +1,+3 +2, +3 +3, +3 +2, +2 +3, +2 +3, +1+2, +1 EXPRESSIVE PROGRESSIVE STATIC
  • 26. 26scenarioDNA ANALYTIC EXPRESSIVE PROGRESSIVE STATIC +1,-2-2, -2 -2, +2 -3,-3 -3,-2 -3, -1 -2, -1 -1, -1 -1, -2 -1, -3-2, -3 -3,+1 -3,+2 -3, +3 -2, +3 -1, +3 -1, +2 -1, +1-2, +1 +1,-3 +1, -1 +2, -1 +3, -1 +2, -2 +3, -2 +3, -3+2, -3 We can use these coordinates to pattern the statistical relationships between data points Patterns reveal opportunities for investment, as well as risks of oversaturation. +1,1 +1,+2 +1,+3 +2, +3 +3, +3 +2, +2 +3, +2 +3, +1+2, +1 Analyst + Machine Learning
  • 27. 27scenarioDNA ANALYTIC EXPRESSIVE PROGRESSIVE STATIC -3,-3 -3,-2 -3, -1 -2, -1 -1, -1 -1, -2 -1, -3-2, -3 -3,+1 -3,+2 -3, +3 -2, +3 -1, +3 -1, +2 -1, +1-2, +1 +1,-3 +1, -1 +2, -1 +3, -1 +2, -2 +3, -2 +3, -3+2, -3 +1,1 +1,+2 +1,+3 +2, +3 +3, +3 +2, +2 +3, +2 +3, +1+2, +1 Ask me a question Answers weighted towards sensation & technique Answers weighted towards philosophy & purpose Answers weighted towards social currency & status Answers weighted towards social ease & acceptance A linguistic logic emerges and quantifies how archetypes are likely to respond These predictive frameworks can be tested and evolved over time.
  • 28. 28scenarioDNA TECHNIQUE SATURATIONVISION Verbatims from fieldwork transcripts ASPIRATION n-gram Fieldwork can be augmented with broader cross-correlation of corpora We can also develop cognitive frameworks for recruitment.
  • 29. 29scenarioDNA We can also better leverage the deeper meaning of visual language
  • 30. 30scenarioDNA ANALYTIC EXPRESSIVE PROGRESSIVE STATIC -3,-3 -3,-2 -3, -1 -2, -1 -1, -1 -1, -2 -1, -3-2, -3 -3,+1 -3,+2 -3, +3 -2, +3 -1, +3 -1, +2 -1, +1-2, +1 +1,-3 +1, -1 +2, -1 +3, -1 +2, -2 +3, -2 +3, -3+2, -3 +1,1 +1,+2 +1,+3 +2, +3 +3, +3 +2, +2 +3, +2 +3, +1+2, +1 Cross-correlation of datasets helps us find patterns in these images and associations This is a powerful advantage in understanding explicit and implied meaning. Image search
  • 31. 31scenarioDNA We can also augment this with image and gesture recognition APIs
  • 32. We can also synchronize with other APIs that measure changes in language 32scenarioDNA
  • 33. We need data to empower stories “Mathematical science shows what is. It is the language of unseen relations between things. But to use and apply that language, we must seize the unseen, the unconscious.” 33scenarioDNA - Ada Lovelace
  • 34. 34scenarioDNA Adaptive behavior in the context of society is the only KPI that matters We need to evolve our KPIs from awareness to systems of belief
  • 35. What should the supermarket of the future look like? 35scenarioDNA
  • 36. In 1960 we thought food shopping should look like this 36scenarioDNA
  • 37. Our future is cultivated in a system of culture networks 37scenarioDNA THE WAY WE LIVE THE WAY WE CELEBRATE THE WAY WE GROW THE WAY WE COOK FOOD AS A CULTURAL SYSTEM
  • 38. Visualizing cultural systems helps us better chart cultural dilution and bubbles GUILT LUXURY AS A CULTURAL SYSTEM PURPOSE PERFECTION KNOWLEDGEFREEDOM IMAGINATION RANKCONFORMITY 38scenarioDNA
  • 39. 39scenarioDNA Luxury has been on a quest for focus and purpose since the recession What is the cultural meaning in Balenciaga’s $2,000 version of a 99¢ IKEA bag?
  • 40. 40scenarioDNA How can you predict the transformation of an undervalued product category?
  • 41. 41scenarioDNA Backcasting a future vision structured by behavioral archetypes FLUID & MUNDANE BACKCASTING FUTURES USING CULTURE MAPPING 1 2 3
  • 42. In 2007 the bicycle category was lost somewhere between virility and triviality 42scenarioDNA RANK & VIRILITY RELAXED & TRIVIAL
  • 43. 43scenarioDNA Protest movements and emerging urban planning told us where we were headed PURPOSE & SCHEMA DESIGN & INTEGRATION THE FUTURE EXISTS AS EMERGENT SIGNALS IN SOCIETY 34
  • 44. How can you recognize and understand shifts within generations in South Korea 44scenarioDNA OLDER MILLENNIALS OLDER MILLENNIALS YOUNGER MILLENNIALS YOUNGER MILLENNIALS CULTURE MAPPING EMERGENT CODES IN SOUTH KOREA
  • 45. Britishness emerges as aspiration for comfortable formality in Korea 45scenarioDNA CONFIDENCE HUMOR & SATIRE AS SIGNIFIER IN SOUTH KOREA SATIRE 4 1
  • 46. The semiotics of Trump and #MAGA 46scenarioDNA understanding politics in a post-truth era.
  • 47. 47scenarioDNA Beware the rise of technology-induced extreme rituals
  • 48. 48scenarioDNA Beware the rise of technology-induced extreme rituals
  • 49. Trump repackages extremist codes and signifiers from fringe ideological networks We can trace keywords that emerge in his speeches and tweets as well as his own retweeting of popular memes within those groups. 49scenarioDNA STATIC PROGRESSIVE EXPRESSIVE ANALYTIC THE POLICY MAKER IDEOLOGICAL NETWORKS THE PUBLICIST THE PROTESTOR A notable void in the language of Trump are signifiers that denote actionable policy
  • 50. “the nation that leads in AI ‘will be the ruler of the world” - Vladimir Putin 50scenarioDNA A sobering final thought