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FROM
MANAGEMENT
TO
LEADERSHIPHOW TO WORK WITH AGILE TEAMS
1
André Neubauer, Agile HR Conference 2017
@devpg
ABOUT ME
“Technology enthusiast, org
development fanatic and strong
advocate on modern leadership.
Motivated by 'Y'! Love to work at
Mister Spex, acting as CTO.“
@devpg
2
@devpg
PREAMBLE
No blaming Just reviews &
learning.
Respect Management isn‘t bad
but insufficient.
No blueprint This is only my
experience.
3
@devpg
WHAT‘S OUR COMMON
UNDERSTANDING OF ORGANIZATIONS?
4
Top Management
Middle Management
Employees
@devpg
WHERE DOES AGILE HAPPEN?
5
Top Management
Middle Management
Employees Teams, working together across divisions
@devpg
UNFORTUNATELY MOST AGILE EFFORTS
GET STUCK AT A CERTAIN POINT.
6
Top Management
Middle Management
Employees -  Power and responsibility
-  Self-organized
Command and control
@devpg
IS MANAGEMENT STILL NEEDED
IN AGILE ORGANIZATIONS?
7
Top Management
Middle Management
Employees
@devpg
WHAT‘S MANAGEMENT?
8
[Source: http://upload.wikimedia.org/wikipedia/commons/0/06/F._Taylor_1856-1915.jpg ]
Frederick Winslow Taylor (1856 – 1915)
Father of »Scientific Management« aka Taylorism
@devpg
MANAGEMENT IS BASED ON
TAYLORISM
9
[Source: https://farm4.staticflickr.com/3524/3249292348_81f82d6e8d_o.jpg ]
§ Focus: Efficiency
§ Consider the organization as a machine.
§ Separation of thought and action
§  Standardization of tasks
§  Scaling by repeating without thinking
§ Goal: Scaling of production
@devpg
THE SUCCESS OF TAYLORISM
AND MANAGEMENT
10
[Source: http://upload.wikimedia.org/wikipedia/commons/8/83/Airacobra_P39_Assembly_LOC_02902u.jpg ]
Taylorism was the enabler for massproduction!
@devpg
CHALLENGES NOWADAYS
11
[Source: http://static1.businessinsider.com/image/514205d4eab8ea8b38000000-4346-3260/vatican-papal-conclave-2013.jpg ]
Welcome to the information age!
§  Social responsibility
§  Discontinuous change
§  Short product life cycles
§  Continuous price declines
§  Little customer loyalty
@devpg
FROM X TO Y
12
[Source: https://lh3.ggpht.com/-UhditA3kxYo/UC1n1FXEZbI/AAAAAAAAATA/WThKKSRVuCg/s640/theoryxy.png ]
@devpg
13
„It doesn’t make
sense to hire smart
people and then tell
them what to do; we
hire smart people
so they can tell us
what to do.“
– Steve Jobs
[Source: http://upload.wikimedia.org/wikipedia/commons/f/f5/Steve_Jobs_Headshot_2010-CROP2.jpg ]
@devpg
OUR UNDERSTANDING OF
ORGANIZATIONS IS OUTDATED!
14
[Source: http://upload.wikimedia.org/wikipedia/commons/d/d5/Wrong_way_sign.JPG ]
We need a new understanding of leadership!
@devpg
LEADERSHIP ... WHAT?
15
[Source: http://sutherland-careers.com/wp-content/uploads/2015/03/Leadership.jpg ]
@devpg
# 8
LESSONS
LEARNED
THE JOB AS A LEADER IN AN AGILE
ENVIRONMENT
16
@devpg
#1: INTRODUCE POWER AND
RESPONSIBILITY SENSIBLY
17
§ Self-organization isn‘t for everybody.
§ Help! The fact that you're not by default
the best leader, also applies to your
employees. They're also not
immediately agile.
§ Step by step. People will be skeptical.
@devpg
#1: INTRODUCE POWER AND
RESPONSIBILITY SENSIBLY
18
[Source: http://upload.wikimedia.org/wikipedia/commons/c/c1/Peter_Kruse_auf_der_republica_10_-_2.jpg ]
„Keep yourself as a
leader either completely
out, or try to have
everything under
control.“
8 rules for complete
standstill in companies
– Prof. Dr. Peter Kruse
@devpg
#2: IDENTIFICATION AND
MOTIVATION OVER INCENTIVATION!
19
§  Intrinsic motivation arises from
identification
§  Extrinsic motivation based on incentive
systems will break your culturre!
§  Causes frustration
§  Never ending story
§  Make it your their project
@devpg
#3: GIVE ORIENTATION AND
INSPIRE
20
[Source: http://upload.wikimedia.org/wikipedia/commons/8/8d/Right_This_Way.JPG ]
@devpg
#4: KNOW LEVEL OF AUTHORITY
WHEN IT COMES TO DECISIONS
21
[Source: http://ptgmedia.pearsoncmg.com/images/art_appelo_7levelsauthp2/elementLinks/appelo_fig03.jpg ]
@devpg
#4: KNOW LEVEL OF AUTHORITY
WHEN IT COMES TO DECISIONS (2)
22
Use an authority board as a contract
between teams and management.
@devpg
#5: BE A FACILITATOR AND
SPARRING PARTNER
23
[Source: http://www.sparringspartner-vertrieb.de/assets/images/Sparringspartner-fuer-den-Vertrieb.jpg ]
§  Connecting the dots.
§  Encourage people, when things fail.
§  Share your knoldege, experience,
network.
§  Welcome change.
@devpg
#6: ACT AS A GARDENER IN
YOUR ORGANIZATION
24
§  Solve impediments on a higher level.
§  Create an environment so that the
teams can succeed.
§  Strive for best team setup.
§  Have a passion for detail
@devpg
#7: TEAMS SERVE THE CUSTOMER
NOT THE MANAGEMENT
25
[Source: http://www.marketingclub-bremen.de/MCB2009-wp/wp-content/uploads/2013/05/Zalando_Fashion-Fontäne_kl.jpg.jpeg ]
§  Origanisational
structure becomes
less important
@devpg
#8: DON‘T TAKE YOURSELF
TOO SERIOUSLY
26
[Source: http://www.littlemissmomma.com/wp-content/uploads/2012/10/2-IMG_4966a.jpg ]
§  Time will come when you will be
needed less and less.
§  That's great, because that
means you did a awesome job.
@devpg
AGILE NEEDS LEADERSHIP
(AS A CONTEMPORARY
ALTERNATIVE TO
MANAGEMENT)
27
@devpg
FROM MANAGEMENT TO
LEADERSHIP
28
§ A good manager isn‘t necessarily a
good leader.
§ Your influence will be indirect, but no
less important!
§  If you define yourself on the status, you
will probably have a problem.
§ Leadership doesn‘t substitue
management.
@devpg
THANKS FOR YOUR
ATTENTION
29
[Source: http://www.flickr.com/photos/peterjlambert/97671748/sizes/o/in/photostream/]

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From Management to Leadership

  • 1. FROM MANAGEMENT TO LEADERSHIPHOW TO WORK WITH AGILE TEAMS 1 André Neubauer, Agile HR Conference 2017
  • 2. @devpg ABOUT ME “Technology enthusiast, org development fanatic and strong advocate on modern leadership. Motivated by 'Y'! Love to work at Mister Spex, acting as CTO.“ @devpg 2
  • 3. @devpg PREAMBLE No blaming Just reviews & learning. Respect Management isn‘t bad but insufficient. No blueprint This is only my experience. 3
  • 4. @devpg WHAT‘S OUR COMMON UNDERSTANDING OF ORGANIZATIONS? 4 Top Management Middle Management Employees
  • 5. @devpg WHERE DOES AGILE HAPPEN? 5 Top Management Middle Management Employees Teams, working together across divisions
  • 6. @devpg UNFORTUNATELY MOST AGILE EFFORTS GET STUCK AT A CERTAIN POINT. 6 Top Management Middle Management Employees -  Power and responsibility -  Self-organized Command and control
  • 7. @devpg IS MANAGEMENT STILL NEEDED IN AGILE ORGANIZATIONS? 7 Top Management Middle Management Employees
  • 8. @devpg WHAT‘S MANAGEMENT? 8 [Source: http://upload.wikimedia.org/wikipedia/commons/0/06/F._Taylor_1856-1915.jpg ] Frederick Winslow Taylor (1856 – 1915) Father of »Scientific Management« aka Taylorism
  • 9. @devpg MANAGEMENT IS BASED ON TAYLORISM 9 [Source: https://farm4.staticflickr.com/3524/3249292348_81f82d6e8d_o.jpg ] § Focus: Efficiency § Consider the organization as a machine. § Separation of thought and action §  Standardization of tasks §  Scaling by repeating without thinking § Goal: Scaling of production
  • 10. @devpg THE SUCCESS OF TAYLORISM AND MANAGEMENT 10 [Source: http://upload.wikimedia.org/wikipedia/commons/8/83/Airacobra_P39_Assembly_LOC_02902u.jpg ] Taylorism was the enabler for massproduction!
  • 11. @devpg CHALLENGES NOWADAYS 11 [Source: http://static1.businessinsider.com/image/514205d4eab8ea8b38000000-4346-3260/vatican-papal-conclave-2013.jpg ] Welcome to the information age! §  Social responsibility §  Discontinuous change §  Short product life cycles §  Continuous price declines §  Little customer loyalty
  • 12. @devpg FROM X TO Y 12 [Source: https://lh3.ggpht.com/-UhditA3kxYo/UC1n1FXEZbI/AAAAAAAAATA/WThKKSRVuCg/s640/theoryxy.png ]
  • 13. @devpg 13 „It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do.“ – Steve Jobs [Source: http://upload.wikimedia.org/wikipedia/commons/f/f5/Steve_Jobs_Headshot_2010-CROP2.jpg ]
  • 14. @devpg OUR UNDERSTANDING OF ORGANIZATIONS IS OUTDATED! 14 [Source: http://upload.wikimedia.org/wikipedia/commons/d/d5/Wrong_way_sign.JPG ] We need a new understanding of leadership!
  • 15. @devpg LEADERSHIP ... WHAT? 15 [Source: http://sutherland-careers.com/wp-content/uploads/2015/03/Leadership.jpg ]
  • 16. @devpg # 8 LESSONS LEARNED THE JOB AS A LEADER IN AN AGILE ENVIRONMENT 16
  • 17. @devpg #1: INTRODUCE POWER AND RESPONSIBILITY SENSIBLY 17 § Self-organization isn‘t for everybody. § Help! The fact that you're not by default the best leader, also applies to your employees. They're also not immediately agile. § Step by step. People will be skeptical.
  • 18. @devpg #1: INTRODUCE POWER AND RESPONSIBILITY SENSIBLY 18 [Source: http://upload.wikimedia.org/wikipedia/commons/c/c1/Peter_Kruse_auf_der_republica_10_-_2.jpg ] „Keep yourself as a leader either completely out, or try to have everything under control.“ 8 rules for complete standstill in companies – Prof. Dr. Peter Kruse
  • 19. @devpg #2: IDENTIFICATION AND MOTIVATION OVER INCENTIVATION! 19 §  Intrinsic motivation arises from identification §  Extrinsic motivation based on incentive systems will break your culturre! §  Causes frustration §  Never ending story §  Make it your their project
  • 20. @devpg #3: GIVE ORIENTATION AND INSPIRE 20 [Source: http://upload.wikimedia.org/wikipedia/commons/8/8d/Right_This_Way.JPG ]
  • 21. @devpg #4: KNOW LEVEL OF AUTHORITY WHEN IT COMES TO DECISIONS 21 [Source: http://ptgmedia.pearsoncmg.com/images/art_appelo_7levelsauthp2/elementLinks/appelo_fig03.jpg ]
  • 22. @devpg #4: KNOW LEVEL OF AUTHORITY WHEN IT COMES TO DECISIONS (2) 22 Use an authority board as a contract between teams and management.
  • 23. @devpg #5: BE A FACILITATOR AND SPARRING PARTNER 23 [Source: http://www.sparringspartner-vertrieb.de/assets/images/Sparringspartner-fuer-den-Vertrieb.jpg ] §  Connecting the dots. §  Encourage people, when things fail. §  Share your knoldege, experience, network. §  Welcome change.
  • 24. @devpg #6: ACT AS A GARDENER IN YOUR ORGANIZATION 24 §  Solve impediments on a higher level. §  Create an environment so that the teams can succeed. §  Strive for best team setup. §  Have a passion for detail
  • 25. @devpg #7: TEAMS SERVE THE CUSTOMER NOT THE MANAGEMENT 25 [Source: http://www.marketingclub-bremen.de/MCB2009-wp/wp-content/uploads/2013/05/Zalando_Fashion-Fontäne_kl.jpg.jpeg ] §  Origanisational structure becomes less important
  • 26. @devpg #8: DON‘T TAKE YOURSELF TOO SERIOUSLY 26 [Source: http://www.littlemissmomma.com/wp-content/uploads/2012/10/2-IMG_4966a.jpg ] §  Time will come when you will be needed less and less. §  That's great, because that means you did a awesome job.
  • 27. @devpg AGILE NEEDS LEADERSHIP (AS A CONTEMPORARY ALTERNATIVE TO MANAGEMENT) 27
  • 28. @devpg FROM MANAGEMENT TO LEADERSHIP 28 § A good manager isn‘t necessarily a good leader. § Your influence will be indirect, but no less important! §  If you define yourself on the status, you will probably have a problem. § Leadership doesn‘t substitue management.
  • 29. @devpg THANKS FOR YOUR ATTENTION 29 [Source: http://www.flickr.com/photos/peterjlambert/97671748/sizes/o/in/photostream/]