WORK EXPERIENCE
BY ANDREW MELLOR

PATIENT PATHWAY COORDINATOR

Where did I work?
• Kingsmill hospital
What did I work as?
• Patient Pathway coordinator
What is a Patient Pathway Coordinator?
• A Patient Pathway Coordinator in the NHS is a
healthcare professional who is responsible for
managing and coordinating the journey of
patients through the healthcare system, ensuring
they receive appropriate and timely care.
What was my role as a Patient Pathway
Coordinator?
• My role was largely admin based
• Involved checking patient files were correct
and accurate.
• Sending test results to different departments
or other healthcare professionals within that
department.
• Sending out letters to patients and doctors.

TRANSFERABLE SKILLS DEVELOPED

The 4 Key skills developed from this work
experience:
Teamwork:
Attention to detail:
• Ensuring the patient’s case note folders were placed in
the designated spot so it can be found with ease in the
future and ensuring the correct folder is selected for
patient as there are unique I.D codes which correspond
to the colour of the folder.
• I had to manage my time effectively as certain tasks
required longer amounts of time than others.
• Worked with quite a lot of members of staff
and had to quite often work together to
ensure patient files were where they needed
to be and that they were up-to date and
organised.
• When putting documents into patient files I had to
ensure they were always in the correct order.
• Usually ordered oldest to newest case notes.
• When sending out letters I had to ensure the letters
were in the correct envelope as one was meant for the
patient and one was meant for the patient’s doctor
Organisation/time management: Communication:
• Moved daily to different departments so I
had to communicate with lots of members
of staff to ensure I could do the tasks
correctly.

HOW WILL THESE DEVELOPED SKILLS
BE USEFUL IN MY CAREER

My planned career is to work as a biomedical scientist within the NHS
How the skills I developed during work experience relate to my planned future career:
• Organisation/time management = Will be able to manage multiple tasks and deadlines effectively. I
will also be able to prioritise responsibilities. I should be able organise my work space in a laboratory
environment to keep track of samples like with the folders and keeping track of their I.D code.
• Communication = Working in a laboratory setting requires communication between colleagues and
other healthcare professionals, so because I was constantly talking to other members of staff I feel as
though I will be confident in my abilities to communicate in an effective manner.
• Teamwork = As a biomedical scientist I will be working with a number of people to ensure samples
from patients are tested in a reliable and precise manner so already experiencing what it is like to be
within an environment in which members of staff must work together to ensure the patients can have
smooth transition through the hospital beneficial.
• Attention to detail = As mentioned previously I had to ensure patient files were correctly ordered and
were in the correct folder, which is identified by a unique I.D code. This will help me in my future career
as I will be able to ensure correct samples are being tested and mark samples so the data collected for
said sample is for the correct patient.

CONCLUSION