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3 Day Design Sprint
DAY 2
Icebreaker: Chinese Whispers
Reminder of Day 1: Understand
Welcome & Introductions
Overview of the Process
Icebreaker
Design Sprint rules
Sprint Challenge
The Challenge
Pitch Statement
Interview an Expert
Assumptions
Assumption Storming
Prioritisation
Problem Statements
Defining Problems
Challenge: User Personas
Daily Review
Our Rules
1. Stick to time (time boxed)
2. Respect each others ideas
3. Constructive Criticism
4. Think outside the dots!
Problem Statement: Remember this?
Problem that I need help with
Andy needs to communicate with his
mum because he left the cooker on
How can Andy tell his mum?
Introducing the 5 Whys Technique
Scenario: At Amazon, Jeff Bezos went to the fulfillment centre one day to walk around and
observe operations. All of a sudden all the machines stopped, which meant no orders were
being sent out to customers.
Problem: Order Fulfillment Has Stalled
● Why? An employee pushed the emergency stop
● Why? Someone has been hurt
● Why? An employee cut his finger on the conveyor belt
● Why? He was taking his bag of the belt
● Why? Because there was no where else to put his belongings
PLAYBACK
Share your
winning ideas
from yesterday
Day 2 Schedule: Diverge & Converge
Reminder of what we did
What we learned
Reminder of the rules
Playback
Diverge
Job Stories
Six Up
Simple Storyboards
Converge
Make it rain (£100 Stack)
Skecthing
Challenge: Assumptions Table
Daily Review
What does it all mean?????
How does it relate to our Design Sprint?
Think Like an
Artist.
Stories, Stories, Stories
Case Study: Messenger 2013
When situation
I want/need motivation
so that outcome
What’s the ‘JOB’?
When it’s 3pm and i’m sleepy
I need a pickup
so that I can be alert for my team
Job Stories
>illustrative<
Job Stories
Six-Ups
S.C.A.M.P.E.R
Generating ideas can be hard and Six-Ups requires you to visualise your ideas pretty quickly!
Here are few things to bear in mind.
S Substitute
C Combine
A Adapt
M Modify
P Put to another use
E Eliminate
R Reverse
60 Second Six-Ups
Day 2 Challenge
DRAW STORYBOARDS
RANK ASSUMPTIONS
Think Like a
Scientist.
Make it Rain!
Stack your assumptions in a list and
vote as a group with your £100 on
the most important assumptions to
test
Assumption Table (Template)
Storyboard Assumption Priority Tested by…. Valid if…...
3 Day Sprint
Day 1 Day 2 Day 3
Welcome
Understand
Problem Statement(s)
Job Stories
Six Up
Sketch
Prototype
Validate
Wrap Up
Sketching
Day 2 Over…….
How is everyone feeling?

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