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Document Title & No: Manpower Middle East FZ - LLC Permanent Terms
Issue Date: May 2017
Page 1 of 4
Manpower Middle East FZ-LLC
Office 204-205, Building 1
Dubai Internet City
P.O. Box 26359, Dubai
United Arab Emirates
T: +971 4 391 0460
F: +971 4 391 0465
www.manpowergroup.ae
MANPOWER MIDDLE EAST FZ - LLC
TERMS OF BUSINESS
PERMANENT RECRUITMENT SERVICES
‫واإلعالم‬ ‫للتكنولوجيا‬ ‫الحرة‬ ‫دبي‬ ‫منطقة‬ ‫في‬ ‫الخاصة‬ ‫الشركات‬ ‫لقانون‬ ‫وفقا‬ ‫محدودة‬ ‫مسؤولية‬ ‫ذات‬ ‫حرة‬ ‫منطقة‬ ‫كشركة‬ ‫تأسست‬
2003
‫بموجب‬ ‫والصادر‬
( ‫رقم‬ ‫قانون‬
1
‫لسنة‬ )
2000
‫بموجب‬ ‫ألغيت‬ ‫كما‬ ،‫دبي‬ ‫إلمارة‬
‫رقم‬ ‫القانون‬
15
‫لسنة‬
2014
‫اإلبداعية‬ ‫للمجمعات‬ ‫دبي‬ ‫سلطة‬ ‫بتأسيس‬
Incorporated as a Free Zone Company with Limited Liability pursuant to the Dubai Technology and Media Free Zone Private
Companies Regulations 2003 issued under Law No. 1 of 2000 of the Emirate of Dubai as repealed by Law No. 15 of 2014
establishing the Dubai Creative Clusters Authority.
Document Title & No: Manpower Middle East FZ - LLC Permanent Terms
Issue Date: May 2017
Page 2 of 4
1. The following terms and conditions set out the Terms of Business under which Manpower Middle East FZ LLC
(“Manpower) agrees to provide the Services to your organisation (“the Client“).
2. These Terms of Business authorise Manpower to search, locate, identify and refer suitably skilled Candidates for
permanent employment with individuals and organisations’ (“the Services”).
3. The Client is deemed to have accepted these Terms of Business by signing the Terms of Business. If the Terms
of Business are unsigned, yet the Client or any subsidiary engages a Candidate, the Fees payable within these
Terms of Business are payable by the Client to Manpower. These Terms of Business may only be altered via
express written agreement between the Client and Manpower.
4. Manpower will keep confidential all information imparted to Manpower by the Client that relates to the business of
the Client and which the Client declares is confidential. All information in respect of a Candidate is confidential
information imparted to the Client for the sole purpose of enabling the Client to determine whether the Candidate
is suitable for employment. The Client will keep such information confidential and will not use it for any other
purpose.
5. The Client understands that it will receive personal information about Candidates from Manpower. The Client
agrees that it will use that information only for appropriate and customary human resources administration
purposes and in compliance with all applicable laws. The Client also agrees that it will at all times have
reasonable safeguards in place to protect the personal information from unauthorized access or use. In the event
that the Client learns (or reasonably suspects) that the security of the personal information has been
compromised, it shall promptly notify Manpower. If the Client needs to disclose personal information to a third
party (such as another service provider), it shall execute a written confidentiality agreement with that third party,
requiring the third party to maintain the confidentiality and security of the personal information.
6. Any dispute arising out of or in connection with this Terms of Business, including any question regarding its
existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the Dubai
International Financial Centre.
This Terms of Business shall be governed by and construed in accordance with the law of Dubai International
Financial Centre.
The Terms of Business, once signed by the Client, supersede any and all previous agreements between the
Parties.
7. For the purposes of these terms “Candidate” includes any person contained in a submission or shortlist made by
Manpower to the Client. Where a person is already known to the Client through alternative means, and the Client
has spoken to the Candidate about a specific position, Manpower will have no representative rights to this
Candidate and no fee will be payable by the Client, providing the Client notifies Manpower within 3 days of CV
submission. In the event the Client knows the Candidate, whether directly or indirectly but has not spoken to the
Candidate about a specific position, Manpower will own representative rights to the Candidate.
8.
9.
A fee will be payable by the Client in accordance with these Terms of Business where a Candidate referred by
Manpower to the Client for any position is engaged in any capacity directly with the Client, or any related business
or entity, within a 12 month period from date of introduction or referral.
In the instance where Manpower supplies Candidates for positions in countries where a withholding tax applies,
Manpower will add the additional percentage to the invoice value. Liability for the withholding tax should be borne
by the Client.
Document Title & No: Manpower Middle East FZ - LLC Permanent Terms
Issue Date: May 2017
Page 3 of 4
10. The fee payable by the Client (Permanent Placement Fee), at the relevant percentages listed below, will be
invoiced upon offer acceptance by the candidate.
MP Fee Structure
Gross Annual Salary* (AED per month) Percentage of Annual Gross Salary
12,000 to 14,999 14%
15,000 – 17,999 16%
18,000 – 24,999 18%
25,000 – 44,999 22%
45,000 and above 25%
* Gross annual salary” shall be defined as the total value of: base salary, housing and/or transportation allowance
that is provided, or the equivalent value of housing and/or transportation provided by the Client. The fee will also
incorporate fixed bonuses, commissions, joining bonus or any kind of fixed or monetary allowance that form part of
the successful candidate’s annual remuneration.
In the case where the client is providing accommodation and transport, Manpower will invoice based on the below:
Accommodation: Additional 30% on the base annual salary
Transport: Additional 10% on the base annual salary
Please Note: For any fee that is calculated below 20,000AED, a minimum fee of 20,000AED will be payable
by the Client
Cancellation Fee:
If the Client has selected and confirmed the employment of a Candidate, and the Candidate has accepted the
offer (verbal or written), and the Client subsequently withdraws the offer and cancels such employment, Manpower
will be entitled to a cancellation fee of 50% of the total invoice value or minimum fee as above whichever is of the
greater value, the invoice will be sent to the Client on the day the offer is withdrawn, payment terms will apply as
below.
Manpower reserves the right to invoice an Administration Fee to the value of AED5,000 where the client places
the role with an internal candidate or the role is put on hold by the client. This would apply in situations where
service delivery has included sourcing & selection of CVs leading to presentation of a short-list prior to
appointment of the internal candidate.
In the instance of roles being recruited outside of the UAE region, the Client will be invoiced in US Dollars. The
invoice will be calculated in accordance with www.xe.com, and will be based on the exchange rate on the date the
invoice is raised. The fee will not be subject to change based on currency fluctuation after this period.
All taxes (including without limitation, value-added taxes applicable to amounts charged by Manpower to Client) as
and when applicable will be charged to the Client.
11. Manpower endeavors to provide details and references to the Client regarding a Candidate’s employment
experience, qualifications and salary requirements as accurately and objectively as possible. However, the details
are based on the information made available to Manpower by Candidates and referees, and accordingly, no
responsibility can be accepted for untrue statements or misrepresentations made by the Candidate, nor any
errors, omissions or incorrect conclusions. Manpower will not be liable for any claim, loss, damage or expense
suffered by the Client resulting from the acts or omissions of a Candidate or from any delay or failure by
Manpower to refer a Candidate to the Client. Assessments and background checks on Candidates can be
arranged and will be specifically agreed with the Client in advance and additional charges will be payable at cost.
This clause will survive the termination of the agreement between the parties.
Document Title & No: Manpower Middle East FZ - LLC Permanent Terms
Issue Date: May 2017
Page 4 of 4
Client Manpower Middle East FZ-LLC
Signature:______________________________ ______________________________________
Name:_________________________________ ______________________________________
Position:________________________________ ______________________________________
Company:_______________________________ ______________________________________
Date:___________________________________ ______________________________________
Company Stamp:
12. If the successful Candidate resigns or their employment is terminated for any reason other than redundancy or
restructuring within the first 12 weeks, the Client must advise Manpower of the full details, in writing, within 7 days
of the event. Manpower will endeavor to provide one replacement candidate at no additional cost, subject to the
invoice having been paid within 14 days of issue. The validity of the replacement will apply for a 3 month
period only.
13. The Client agrees to pay the Permanent Placement Fee to Manpower within 14 days of receipt of a Manpower
invoice. Manpower reserves the right to charge a late payment fee of 2% per month on any outstanding balance.
14. These Terms of Business may be terminated by either party providing 30 days written notice of termination to the
other party. Where the Client gives written notice of termination, Manpower will be entitled to payment of all fees
pursuant to this Agreement for services performed prior to termination.
Please acknowledge acceptance of these Terms of Business by signing below and returning to Manpower. These Terms
will be considered valid once the Client has signed below:

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MP Terms Of Business .pdf

  • 1. Document Title & No: Manpower Middle East FZ - LLC Permanent Terms Issue Date: May 2017 Page 1 of 4 Manpower Middle East FZ-LLC Office 204-205, Building 1 Dubai Internet City P.O. Box 26359, Dubai United Arab Emirates T: +971 4 391 0460 F: +971 4 391 0465 www.manpowergroup.ae MANPOWER MIDDLE EAST FZ - LLC TERMS OF BUSINESS PERMANENT RECRUITMENT SERVICES ‫واإلعالم‬ ‫للتكنولوجيا‬ ‫الحرة‬ ‫دبي‬ ‫منطقة‬ ‫في‬ ‫الخاصة‬ ‫الشركات‬ ‫لقانون‬ ‫وفقا‬ ‫محدودة‬ ‫مسؤولية‬ ‫ذات‬ ‫حرة‬ ‫منطقة‬ ‫كشركة‬ ‫تأسست‬ 2003 ‫بموجب‬ ‫والصادر‬ ( ‫رقم‬ ‫قانون‬ 1 ‫لسنة‬ ) 2000 ‫بموجب‬ ‫ألغيت‬ ‫كما‬ ،‫دبي‬ ‫إلمارة‬ ‫رقم‬ ‫القانون‬ 15 ‫لسنة‬ 2014 ‫اإلبداعية‬ ‫للمجمعات‬ ‫دبي‬ ‫سلطة‬ ‫بتأسيس‬ Incorporated as a Free Zone Company with Limited Liability pursuant to the Dubai Technology and Media Free Zone Private Companies Regulations 2003 issued under Law No. 1 of 2000 of the Emirate of Dubai as repealed by Law No. 15 of 2014 establishing the Dubai Creative Clusters Authority.
  • 2. Document Title & No: Manpower Middle East FZ - LLC Permanent Terms Issue Date: May 2017 Page 2 of 4 1. The following terms and conditions set out the Terms of Business under which Manpower Middle East FZ LLC (“Manpower) agrees to provide the Services to your organisation (“the Client“). 2. These Terms of Business authorise Manpower to search, locate, identify and refer suitably skilled Candidates for permanent employment with individuals and organisations’ (“the Services”). 3. The Client is deemed to have accepted these Terms of Business by signing the Terms of Business. If the Terms of Business are unsigned, yet the Client or any subsidiary engages a Candidate, the Fees payable within these Terms of Business are payable by the Client to Manpower. These Terms of Business may only be altered via express written agreement between the Client and Manpower. 4. Manpower will keep confidential all information imparted to Manpower by the Client that relates to the business of the Client and which the Client declares is confidential. All information in respect of a Candidate is confidential information imparted to the Client for the sole purpose of enabling the Client to determine whether the Candidate is suitable for employment. The Client will keep such information confidential and will not use it for any other purpose. 5. The Client understands that it will receive personal information about Candidates from Manpower. The Client agrees that it will use that information only for appropriate and customary human resources administration purposes and in compliance with all applicable laws. The Client also agrees that it will at all times have reasonable safeguards in place to protect the personal information from unauthorized access or use. In the event that the Client learns (or reasonably suspects) that the security of the personal information has been compromised, it shall promptly notify Manpower. If the Client needs to disclose personal information to a third party (such as another service provider), it shall execute a written confidentiality agreement with that third party, requiring the third party to maintain the confidentiality and security of the personal information. 6. Any dispute arising out of or in connection with this Terms of Business, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre. This Terms of Business shall be governed by and construed in accordance with the law of Dubai International Financial Centre. The Terms of Business, once signed by the Client, supersede any and all previous agreements between the Parties. 7. For the purposes of these terms “Candidate” includes any person contained in a submission or shortlist made by Manpower to the Client. Where a person is already known to the Client through alternative means, and the Client has spoken to the Candidate about a specific position, Manpower will have no representative rights to this Candidate and no fee will be payable by the Client, providing the Client notifies Manpower within 3 days of CV submission. In the event the Client knows the Candidate, whether directly or indirectly but has not spoken to the Candidate about a specific position, Manpower will own representative rights to the Candidate. 8. 9. A fee will be payable by the Client in accordance with these Terms of Business where a Candidate referred by Manpower to the Client for any position is engaged in any capacity directly with the Client, or any related business or entity, within a 12 month period from date of introduction or referral. In the instance where Manpower supplies Candidates for positions in countries where a withholding tax applies, Manpower will add the additional percentage to the invoice value. Liability for the withholding tax should be borne by the Client.
  • 3. Document Title & No: Manpower Middle East FZ - LLC Permanent Terms Issue Date: May 2017 Page 3 of 4 10. The fee payable by the Client (Permanent Placement Fee), at the relevant percentages listed below, will be invoiced upon offer acceptance by the candidate. MP Fee Structure Gross Annual Salary* (AED per month) Percentage of Annual Gross Salary 12,000 to 14,999 14% 15,000 – 17,999 16% 18,000 – 24,999 18% 25,000 – 44,999 22% 45,000 and above 25% * Gross annual salary” shall be defined as the total value of: base salary, housing and/or transportation allowance that is provided, or the equivalent value of housing and/or transportation provided by the Client. The fee will also incorporate fixed bonuses, commissions, joining bonus or any kind of fixed or monetary allowance that form part of the successful candidate’s annual remuneration. In the case where the client is providing accommodation and transport, Manpower will invoice based on the below: Accommodation: Additional 30% on the base annual salary Transport: Additional 10% on the base annual salary Please Note: For any fee that is calculated below 20,000AED, a minimum fee of 20,000AED will be payable by the Client Cancellation Fee: If the Client has selected and confirmed the employment of a Candidate, and the Candidate has accepted the offer (verbal or written), and the Client subsequently withdraws the offer and cancels such employment, Manpower will be entitled to a cancellation fee of 50% of the total invoice value or minimum fee as above whichever is of the greater value, the invoice will be sent to the Client on the day the offer is withdrawn, payment terms will apply as below. Manpower reserves the right to invoice an Administration Fee to the value of AED5,000 where the client places the role with an internal candidate or the role is put on hold by the client. This would apply in situations where service delivery has included sourcing & selection of CVs leading to presentation of a short-list prior to appointment of the internal candidate. In the instance of roles being recruited outside of the UAE region, the Client will be invoiced in US Dollars. The invoice will be calculated in accordance with www.xe.com, and will be based on the exchange rate on the date the invoice is raised. The fee will not be subject to change based on currency fluctuation after this period. All taxes (including without limitation, value-added taxes applicable to amounts charged by Manpower to Client) as and when applicable will be charged to the Client. 11. Manpower endeavors to provide details and references to the Client regarding a Candidate’s employment experience, qualifications and salary requirements as accurately and objectively as possible. However, the details are based on the information made available to Manpower by Candidates and referees, and accordingly, no responsibility can be accepted for untrue statements or misrepresentations made by the Candidate, nor any errors, omissions or incorrect conclusions. Manpower will not be liable for any claim, loss, damage or expense suffered by the Client resulting from the acts or omissions of a Candidate or from any delay or failure by Manpower to refer a Candidate to the Client. Assessments and background checks on Candidates can be arranged and will be specifically agreed with the Client in advance and additional charges will be payable at cost. This clause will survive the termination of the agreement between the parties.
  • 4. Document Title & No: Manpower Middle East FZ - LLC Permanent Terms Issue Date: May 2017 Page 4 of 4 Client Manpower Middle East FZ-LLC Signature:______________________________ ______________________________________ Name:_________________________________ ______________________________________ Position:________________________________ ______________________________________ Company:_______________________________ ______________________________________ Date:___________________________________ ______________________________________ Company Stamp: 12. If the successful Candidate resigns or their employment is terminated for any reason other than redundancy or restructuring within the first 12 weeks, the Client must advise Manpower of the full details, in writing, within 7 days of the event. Manpower will endeavor to provide one replacement candidate at no additional cost, subject to the invoice having been paid within 14 days of issue. The validity of the replacement will apply for a 3 month period only. 13. The Client agrees to pay the Permanent Placement Fee to Manpower within 14 days of receipt of a Manpower invoice. Manpower reserves the right to charge a late payment fee of 2% per month on any outstanding balance. 14. These Terms of Business may be terminated by either party providing 30 days written notice of termination to the other party. Where the Client gives written notice of termination, Manpower will be entitled to payment of all fees pursuant to this Agreement for services performed prior to termination. Please acknowledge acceptance of these Terms of Business by signing below and returning to Manpower. These Terms will be considered valid once the Client has signed below: