Visual facilitation for Agile BA's

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I delivered this presentation at Building Business Capability in 2015. The presentation focuses on practical tips to start using visual thinking in business analysis.

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Let’s face it, the world is changing. Whether we are ready for it or not. Not only do we need to change the way we run and manage our businesses, we also need to change the way we think about our products and customers. But we can’t just ‘think’ about doing things differently – we actually need to ‘do’ things differently. Even if you don’t work in software development, you have probably heard about the management revolution caused by Agile software development. It is certainly no coincidence that the 5 largest companies in the world have adopted agile practices! But ‘being’ Agile is not about a set of development practices. We need to focus on delivering the right things for our customers, while still responding to changes both internal and external to our company. Join me as we discuss practical ways to apply the following core business Agility principles in your environment: Delighting customers Descaling work Implementing enterprise-wide agility Nurturing agility

Being Agile

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Have you wondered why Agile companies consistently outperform their competition in times of extreme uncertainty? At their core is a set of 4 essential elements known as the Heart of Agile: Collaborate, Deliver, Reflect, Improve. In this session, Angie will discuss practical ways to apply these essential elements to Human Resources (in Recruitment, Rewards and incentives, Learning and Development, Performance Management, Employee Engagement, People Management).

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Do you believe that you base your decisions on objective analysis and robust data? Guess again! Our brains, while powerful and creative, can also be quite lazy. To save time, they will try to simplify the processing of information into a reusable “rule of thumb”. Unfortunately, these mental shortcuts can lead to illogical errors in our thinking, leading to poor quality decision making. And things only get worse when we are tired, stressed or are multi-tasking! Join me as we explore the most common types of cognitive biases and how they appear in business analysis. We will also learn how to recognize your biases, so you can begin working with, instead of against your brain.

Bias remorse - is it too late to stop the impact of cognitive bias in analysis?

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The nationwide shutdown due to COVID caught many by surprise. Yet at Think Agile were we able to switch to a virtual training format seemingly “overnight”. How did we do it? We’ll let you in on a secret – it wasn’t overnight! Join us as we share a story of risk, uncertainty, and experimenting our way through the impact of COVID, using an Agile approach called Lean Startup. We will cover how we identified our riskiest assumptions and created a hypothesis to validate if people were interested in virtual training – even before the lockdown started. This session was delivered in partnership with Bevan Williams at Learning and Development 2020.

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What if we told you that expressing your ideas visually, as well as verbally, improves the likelihood that your team will be able to collaboratively unpack requirements and recall information? Is this workshop for you? Do you want a way to simplify complex and potentially confusing information? Do you want to reduce the misunderstanding of requirements? Is your team ever confused over what they have committed to? If you answered yes to any of these questions, join us to learn some practical techniques on how to draw information and requirements out of people into a tangible form that your team can use. Why visual thinking? Visual thinking: -Helps teams to see the big picture -Helps teams to learn faster and more effectively -Helps teams tell stories and make sure that everyone is on the same page -Uses all four learning modalities: visual, auditory, kinaesthetic and tactile (read/ write) -Increases individual engagement in conversations because people engage with their whole body, not just their minds -Helps teams think at a creative, strategic and tactical level -Reduces meeting times by 24% because people are focused on the same conversation -Serves as a visual record of a conversation (perfect to supplement user stories and acceptance criteria) Thank you to Sunni Brown (Why visual thinking), Dan Roam (4 unwritten rules of visual thinking), Mike Rohde (for loads of inspiration in the content), Brandy Agerbeck (for the essential 8) and others who have contributed to the field of graphic facilitation, sketchnoting, visual thinking, etc.

Visual thinking scrum gathering 2016

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Did you know that 9 out of 10 Start-ups fail? What is even more surprising is that 42% of failed Start-ups identified the “lack of market need for their product” as the reason! This statistic got me thinking. Have you ever heard about a new product and thought to yourself “That’s a really cool idea! I should go and get myself one”. Only to not follow through with the actual purchase? Does it mean that you are a fickle customer? Perhaps… Or it could mean that you didn’t really need the product in the first place, even though it was a really great idea! Unfortunately, a great idea does not mean that your product will be “the next big thing”. In fact, 75% of new products fail within their first year. The difference between failure and success is not determined by how “cool” your idea is. It is measured by how much your target market has GOT TO HAVE your product. Before you start the product development process, make sure that you are building a product that someone is going to love (and will want to buy)!

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I did this workshop on visual thinking with Talia Lancaster (The Sketching Scrum Master sketchingscrummaster.com/) at the third Africa DevOps Day. We did not use PowerPoint... these are photos of the flip charts we did as part of the workshop. The last few slides are some of the practical exercises the participants did on visual thinking. The purpose of the session was to provide some practical tips on how to use visual thinking within a DevOps environment.

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Visual facilitation for Agile BA's

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