Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.

1. Prepared by: Anitha V Rao
EFFECTIVE COMMUNICATION
IN THE WORKPLACE

3. “An organization may consist of employees
from different parts of the society....
Effective workplace communication ensures
that all the organizational objectives
are achieved. Workplace communication is
tremendously important to organizations
because it increases productivity and
Efficiency”

4.  WHAT IS COMMUNICATION ?
 WHAT IS COMMUNICATION AT WORKPLACE ?
 TYPES OF
 HABITS TO BE CULTIVATED
 COMMUNICATION PROCESS AT WORKPLACE
 IMPORTANCE OF EFFECTIVE COMMUNICATION
 BENEFITS OF EFFECTIVE COMMUNICATION
CONTENTS

5. WHAT IS COMMUNICATION ?
“COMMUNICATION” is an exchange
of ideas, feelings and information
by speaking, writing, symbolic or
behavioural.

6. WHAT IS COMMUNICATION AT WORKPLACE ?
Workplace is a physical,
concrete thing, that is
tangible and actually
holds people,
relationships and goals.
“Workplace communication involves
speaking, listening, observing and the
ability to understand verbal and
nonverbal meanings in the
communication process”

8. TYPES OF COMMUNICATION AT WORKPLACE

9. FORMAL COMMUNICATION
Communication through officially
designated channels of message
flow between organization position
Official information exchange
Usually found in organizational
charts, policy manuals or
hierarchical structures
INFORMAL COMMUNICATION
Episodes of interaction that do
not reflect officially designated
channels of communication.
It is inherent and even a necessary
aspect of organization life.
Creates a relaxed, comfortable
climate

10. Learn to listen
You have to over-communicate just to communicate
Avoid relying on visual aids
Put Yourself in Other People’s Shoes
Try Humility
Ask for honest feedback
Engage the audience in discussion
Don’t Write, Talk
Accept the Fear
Start and end with key points
Use the PIP approach
Get to know your audience
Focus on earning respect instead of laughs
MOST CONSTRUCTIVE AND BENEFICIAL HABITS
YOU CAN TRY TO DEVELOP YOUR COMMUNICATION

11. COMMUNICATION PROCESS AT WORKPLACE
• Workplace success depends on the ability to
communicate with others.
• From developing targeted messages to motivating
workers and creating messages that keep us safe with
increasing productivity and better work environment,
leading to career success.
• Effective workplace communication skills are among
the skills we assume every worker picked up along the
way.

12.  Build consensus for decisions
 Develops good relationships among the team members
 Build loyalty in a supportive climate
 Unleash creativity within yourself and others by building on
each other's ideas
 Motivate others to work more effective
 Improves information transfer
 Improve teamwork
 Key for Success
BENEFITS OF EFFECTIVE COMMUNICATION

13. IMPORTANCE OF EFFECTIVE COMMUNICATION
Effective communication is required at various levels
and for various aspects in an organization such as:
For Manager - Employee Relations
For Motivation and Employee Morale
For Increased Productivity
For Employees

14. THANK YOU FOR YOUR
TIME AND PATIENCE!!