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The culture of Cambodia and management style.

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  1. 1. Cambodia Ankur Patel By Ankur Patel MBA-IB Amity University
  2. 2. " When the culture extinguishes, the Nation will disappear. When the culture is magnificent, the Nation is prosperous". - Khmer proverb Ankur Patel
  3. 3. About Cambodia Ankur Patel GDP US$ 11.36 billion
  4. 4. Facts and Statistics Location:  Southeastern Asia, bordering the Gulf of Thailand, between Thailand, Vietnam, and Laos Capital:  Phnom Penh Population:  13,607,069 Ethic Groups:  Khmer 90%, Vietnamese 5%, Chinese 1%, other 4% Religions:  Theravada Buddhist 95%, other 5% Ankur Patel
  5. 5. Major Industries:  Agriculture, fishing and forestry, mining, construction,  garment manufacture, tourism. ECONOMY Inflation:  4.1% (2010) Major trading partners:  US,UK, Germany, Singapore, Japan, Thailand, China, Hong Kong, Vietnam, Canada and Taiwan Basic Economic Facts Exports: $5.212 billion (2010 est.)  Exports - commodities: clothing, timber, rubber, rice, fish, tobacco, footwear Imports: $6.944 billion (2010 est.)  Imports - commodities: petroleum products, cigarettes, gold, construction materials, machinery, motor vehicles. Ankur Patel
  6. 6. Education : University in Cambodia Royal Academy of Cambodia Institute of Technology of Cambodia Royal University of Agriculture International Institute of Cambodia Institute of Management and Development Norton University Ankur Patel
  7. 7. Cambodian Society & Culture Religion <ul><li>The majority of Cambodians follow Theravada Buddhism. </li></ul><ul><li>&quot;Karma&quot; is the term used to describe this - i.e. if you do good you will have </li></ul><ul><li>good karma. </li></ul><ul><li>Theravada Buddhism has the following principles: - Be honest. - Have the right thoughts. - Speak the right words. - Perform the right deeds. - Have the right thoughts  - Be intellectually alert.  </li></ul><ul><li>Common Cambodian chronic social diseases : Status and classes (rich and poor), Power differences , Fears ,Lack of trust , Lack of self-confidence , Corruption, Violence, Egoistic, Resistance to change, jealousy, Short-term thinking ,Not valuing Cambodians. </li></ul>Ankur Patel
  8. 8. <ul><li>Meetings do not stick to any schedule or agenda. </li></ul><ul><li>At the beginning of meetings small talk should always be employed. </li></ul><ul><li>If Cambodians disagree with an idea of other, they generally remain </li></ul><ul><li>silent. </li></ul><ul><li>In a Cambodian culture, punctuality is most important. </li></ul><ul><li>Non-verbal behavior is just as important to be aware of. </li></ul><ul><li>For example, smiling in Cambodia can have many </li></ul><ul><li>meanings; it may mean a person is nervous or he does not </li></ul><ul><li>understand what has been said. </li></ul><ul><li>Avoid prolonged eye contact. </li></ul><ul><li>Emotions is considered a negative behavior. </li></ul>Business Meetings Ankur Patel
  9. 9. Management style- Cambodia <ul><li>Being a Manager in Cambodia </li></ul><ul><li>The Manager Role </li></ul><ul><li>Team Player </li></ul><ul><li>Approach to Time </li></ul><ul><li>Approach to Change </li></ul><ul><li>Decision Making process </li></ul><ul><li>Communication Style </li></ul>Ankur Patel
  10. 10. Being a Manager in Cambodia <ul><li>Essential to maintain harmonious relationships </li></ul><ul><li>Emphasis on protocol </li></ul><ul><li>Self-discipline </li></ul><ul><li>Decision-making </li></ul><ul><li>Relationship with government and businessmen </li></ul>Ankur Patel
  11. 11. The Manager Role <ul><li>Paternalistic attitude </li></ul><ul><li>When in meetings, praise should be given to the entire group </li></ul><ul><li>for any contributions, and not to individuals </li></ul><ul><li>Decision making </li></ul>Ankur Patel
  12. 12. Approach to Time <ul><li>Cambodia is very relaxed with its attitude towards schedules and timelines </li></ul><ul><li>Cambodians will not upset others in order to force meeting a deadline </li></ul><ul><li>Schedules need to be set in advance </li></ul><ul><li>Patience is a necessary </li></ul>Ankur Patel
  13. 13. Approach to Change <ul><li>Cambodia’s intercultural adaptability and readiness for risk is minimal </li></ul><ul><li>Change is difficult </li></ul><ul><li>The idea of it is not received with enthusiasm </li></ul><ul><li>In order for change to take hold, Idea need to perceived and accepted by group </li></ul>Ankur Patel
  14. 14. Decision Making Process <ul><li>Hierarchical culture </li></ul><ul><li>Decisions are made at the top of the company </li></ul><ul><li>Informal networking among employees or between managers </li></ul><ul><li>and subordinates </li></ul><ul><li>Follow directions explicitly </li></ul>Ankur Patel
  15. 15. Team Player <ul><li>Face and reputation play an </li></ul><ul><li>important role </li></ul><ul><li>Encourage participation </li></ul><ul><li>establish a non-threatening work </li></ul><ul><li>environment </li></ul><ul><li>When meeting together and </li></ul><ul><li>moderating ideas, intercultural </li></ul><ul><li>sensitivity is necessary </li></ul>Ankur Patel
  16. 16. Communication Style <ul><li>Personal relationships </li></ul><ul><li>Will be slow while they take the time to get to know you </li></ul><ul><li>Government approval is necessary </li></ul><ul><li>Don’t say “no” or “no problem” </li></ul><ul><li>Displaying anger or irritation could negatively impact negotiations </li></ul>Ankur Patel
  17. 17. Resources (Photos) : Google Image Ankur Patel