1. ANNE-LOUISE STERRY, R.N.
2017 N. Forest Court, Canby, OR 97013 503-720-6172 email@example.com
PROFILE OF QUALIFICATIONS
More than 20 years as trainer, presenter, and speaker, with complementary 10 years as a registered nurse.
Comfortable in hospital settings and communicating with medical professionals; have developed
considerable expertise in mature/adult learning theory and varied instructional styles. Relevant areas of
mentoring/coaching reflective listening change management
relationship building brain retraining motivational speaking
logistics coordination project management process improvement
curriculum development collaboration event planning/set-up
team leadership responsive teaching crisis management
Skilled in managing multiple projects/schedules, completing challenging tasks, improving training materials,
and anticipating needs of students/peers. Offer keen interpersonal instincts, contagious enthusiasm, and
consistent willingness to take on extra responsibility and learn new material. Embrace risks; adaptable to
change; free to travel. References attest to my skill in engaging large or small groups. Accustomed to
adapting presentation and style to diverse audiences.
Credentialed Contract Consultant Trainer, March 2014 – Present
Since April 2015 Fulfilling technology contract, providing training, and go-live support in Epic Beacon
applications at multiple Peace Health System locations in the Pacific Northwest.. A strong mentor to
trainers, rewrote super-user curriculum, always ready to step up and take extra responsibility, consistently
reviewed as an excellent trainer.
March 2014 – October 2014 Fulfilled five month technology recruitment contract, plus one month extension,
provided training, go-live support, and post go-live support in Epic Ambulatory and HOD applications at
multiple Franciscan Health System locations in the Tacoma, WA area. Delivered standardized instructor-led
training curriculum to providers and clinical staff using principles of adult learning. Also trained via
webinar. Gathered feedback to ensure continuous improvement; prepare and assess curriculum on an
Recorded E-training modules
Successfully supported an exceptionally challenging Go-Live
Received consistently high end-user ratings--recent comments included “Best instructor I have ever had”
and “Anne-Louise made a difficult subject accessible and enjoyable”.
Received consistently high management ratings - “Your help, willingness, dedication and ability to make
others smile has been priceless. There are no words for the magic you worked with Oncology.”
PROVIDENCE HEALTH AND SERVICES
Credentialed Trainer, October 2012 to March 2014
Prepared and presented software/systems training to groups of adults in hospital settings across the
Providence Service area. Created and managed learning environment; collaborated with Curriculum
Development Team to ensure use of most effective approaches/modalities. Reviewed and assessed feedback,
adjusting as appropriate. Maintained up-to-date expertise in Epic applications and other subject areas.
Proficient in defusing stressful situations, modifying information to communicate in the most accessible
way, and delivering training sessions that are “fluid” based on audience needs and comprehension.
Committed to my students; known for going out of my way to assist and support them.
EPIC Credential ASAP and Ambulatory, November 2013.
Delivered train-the-trainer classes for credential programs for new trainers.
Went above and beyond to ease the way of Behavioral Health Team in Hood River, Oregon.
Consistently submit on-time reports and practice top-level stewardship with travel expenses.
Completed work to become “classicist” in Epic.
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Excerpts from recent reviews:
“She was absolutely the very best … gave me the courage to even start to learn this program.”
“She is motivating, kind, patient, and really helped alleviate my anxiety.”
“Anne-Louise made this very easy to understand … interactive, fun, and personable … very accessible and
willing to adjust class content for participants …”
“Her knowledge helped us better utilize Epic in our specific role.”
“Anne-Louise was amazing … immediately able to identify and correct for not only me but my co-workers
… invaluable and a life saver … understood my needs and population.”
STERRY AND STERRY
President/Founder/Principal 1995 – Present
Planning and delivering trainings and talks to a range of audiences, with goals to enhance
productivity/morale, improve teamwork and attitudes, and create positive workplace and personal
relationships. Incorporated role playing, music, storytelling, and other arts to stimulate and maintain listener
enrollment. Utilized knowledge of psychology, neurology, and sociology.
Taught Portland State University master’s-level credit courses through “The Innovative Northwest
Teacher” program for five summers (2004-2009).
Awarded 2009 professional development grant from The Regional Arts Council.
Consultant with Lucia Mar School District in California, executing school assemblies, staff development
days, and annual residencies (2000-2009).
Toured Belgium/Germany/Italy in 2006-2010, presenting at U.S. military sites and international schools.
Have led school and library tours in New York, New Jersey, Massachusetts, Washington and Oregon.
Selected to present at 2004 European Council of International Schools conference in Nice, France.
Have recorded six CDs and an audio course; published motivational book in 2009 (book earned Silver
Medal Design award in 2010).
Hosted KBPS radio show for four years.
Delivered professional development sessions for Oregon State Recreation Administration, Canby
Telecom, Northwest Family Services, Gaston School District, Northwest Teachers Conference, and
Simpson Elementary School in Georgia.
Clients have included school associations/districts, medical groups, child development centers,
municipalities, state agencies, government entities, nonprofits, educational councils, counties, and
many smaller organizations. Full list is available on request. Other key clients:
Oregon Department of Transportation Northwest Family Services
Canby Chamber of Commerce California School Employees Association
Educational Service District 112, Oregon Oregon Association of Child Care Directors
ReMax Equity Group Northwest Chamber Leadership Conference
European PTA Conference (Germany) American Podiatric Medical Association
International Association of Working Professionals Oregon Telecommunication Association (pending)
Oregon Afterschool Care Coalition Washington Association of School Administrators
Northwest Regional Educational Service District Oregon School Employees Association
Oregon Association for the Education of Young Children
Selected testimonials: “…she gave us tools to make us happier and more positive … more productive.”
”…creates a special rapport with her listeners.” …”willingness to go well beyond the call of duty.” “one of
the most charismatic and engaging performances I have worked with”…”Anne-Louise is an excellent
instructor”…“made learning fun and interesting”…“This is the best class I have been to”…“very interesting,
educational and useful.” “…a wonderful presenter.” “on the evaluation forms completed by the attendees …
ranked Outstanding on every one.” “Anne-Louise was spectacular.”
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Massachusetts License, current, #192732
Thirteen years as Psychiatric Nurse, employed at The Arbor Hospital in Massachusetts, Englewood
Hospital in New Jersey, and Bergen Pines County Psychiatric Hospital in New Jersey. Dealt with a range of
DSMIV diagnoses and provided direct services to patients ages adolescent to geriatric in these hospitals.
Conducted intake and assessments; took histories; interviewed families; charted symptoms and care; helped
develop treatment plans; executed interventions; administered medications; collaborated with multi-
disciplinary teams on the floor; gave input regarding discharge or transfer.
Also worked one year as a private duty nurse at various sites in Hong Kong, providing in-home care to
individuals with substance abuse issues.
Certified Trainer, Wired for Joy (Emotional Brain Training) 2011
Bachelor of Arts in Psychology, Albertus Magnus College, New Haven, CT
Associate of Applied Sciences in Nursing, Bergen Community College, Paramus, NJ
Professional Member, National Speakers Association (NSA)
Vice President of Education National Speakers Association, OR Chapter
Chairperson, Storytelling Professional Expert Group
North Clackamas Chamber of Commerce: Vice Chair, Ambassador Team
Canby Chamber of Commerce
UNICO National (service organization): President
Toastmasters: Winner impromptu speaking and humor speaking prizes
Former Board Member, Clackamas County Arts Alliance