Recruiting for Tech Talent on Social Media #LDNTechWeek
Nothing will ever be the same again ABP webinar
1. Nothing will ever be the same again: The
impact of Artificial Intelligence, Deep
Learning and Social Robotics on work and
the workplace
An ABP webinar, 19 August 2016 start time 9.00 am
Anton Fishman, ABP Board member and Chair of the Social
Robotics and AI conference sponsored by the ABP and
Oxford Brookes
2. What I hope to cover in this webinar
• The ABP’s co-sponsorship with Oxford Brookes
of a ground-breaking conference on the
impact of AI on work and working life:
– How this came to be
– Why the impact of AI is important to businesses,
those who lead and manage them and those who
work in them
– Why it is important to those who apply psychology
in business
– Why business psychology is important to it
11. Top level messages
• Technology advances have accelerated beyond most people’s imagination
in the last 18 months [and I’ll share these in this webinar]
• ‘Robots taking your jobs’ have hit the popular press
• There are optimists and pessimists about the impact on employment – no
one yet knows which will play out
• What is clear is that over the next few years there will be jobs lost, jobs
diminished, jobs enriched, new jobs created
• Few roles will escape impact, including many in professional and
managerial roles who think they are immune from incursion
• There will be knock on effects on career paths, skills and capability,
engagement, teams, organisational culture, performance, health and
safety, employee relations, work-life balance, employment branding, and
the customer’s experience of service.
• All domains that ABP members have expertise in and in which they can
take a lead position as they support organisations manage the
impending changes
18. The Bank of England believes that machines might take over 80
million American and 15 million British jobs over the next 10 to
20 years, or 50% of the workforce in each of the two countries.
“These machines are different,” the bank’s chief economist Andy
Haldane said. “Unlike in the past, they have the potential to
substitute for human brains as well as hands.”
According to the bank, administrative, clerical and production
workers might be the first to be replaced by robots in the coming
years.
That’s not to say unemployment will suddenly rise. Humans
will “adapt their skills to the tasks where they continue to have a
comparative advantage over machines.”
ishman & Partners
30. Fishman & Partners http://www.wired.co.uk/article/alphago-deepmind-google-wins-lee-sedol
9 Mar 2016
Beating the world's
best Go players has
been the holy grail of
AI research. ... 'WE
MADE HISTORY'
31. “AI is the most important technology
that anybody on the planet is working
on today.”
Dave Coplin, chief envisioning officer at Microsoft UK,
May 2016
http://uk.businessinsider.com/microsoft-exec-ai-is-the-most-important-technology-that-anybody-on-the-planet-is-
working-on-today-2016-5?
Fishman & Partners
41. Machine Learning Is Redefining The Enterprise
Fishman & Partners
Source: Tata Consultancy Services, Using Big Data for Machine Learning Analytics in Manufacturing – TCS
42. Machine Learning Is Redefining The Enterprise
Source: Tata Consultancy Services, Using Big Data for Machine Learning Analytics in Manufacturing – TCS
Fishman & Partners
48. So, as with any other business disruption the business
psychology disciplines must address:
• The impact on jobs: which lost? Which diminished? Which
enhanced? Which new? Which immune to change?
• Impact on skills and capabilities
• Impact on employee engagement
• Impact on talent attraction and retention
• Impact on performance: metrics, management, and reward
• Impact on careers
• Challenges of change management
• Attitudes of key stakeholders and how to get their support
• Impact on employment brand and reputation
• There is a key role for people in HR, OD, and for Business
Psychologists in all of this: now, next 6 months, next 1 – 2
years – but we have to figure out what that is
Fishman & Partners
49. Shock and Awe
A rapid fly through of recent articles and
research in the application of AI, Machine
Learning and Social Robotics in the world of
work
50.
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.
61.
62.
63.
64.
65.
66.
67.
68.
69. And is what you do safe from the
incursions of AI?
70.
71.
72.
73.
74.
75.
76.
77.
78.
79.
80.
81.
82.
83.
84. So, let’s pause for breath . .
What’s all this saying to you?
• How are you feeling?
85. So, let’s pause for breath . .
What’s all this saying to you?
• Opportunity or threat?
89. So what might you do next?
• Well you might want to invest personal time in reading, exploring
and reflecting:
• You may want to learn more in the company of others
– £200 discount for ABP members
– £200 discount for your guests
– Free place for you if you bring along three or more paying guests
90. So, in conclusion, what is this saying to
you: a time to grow or a time to
retrench?
