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Copyright 2016 Innermetrix Incorporated • All rights reserved
April Joy Santos
January 29, 2016
This Innermetrix Disc Index is a modern interpretation of Dr. William Marston's
behavioral dimensions. Marston's research uncovered four quadrants of behavior
which help to understand a person's behavioral preferences. This Disc Index will help
you understand your behavioral style and how to maximize your potential.
Anthony Robbins Coaching
www.tonyrobbins.com
The DISC Index Executive Summary
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 2
Natural and Adaptive Styles Comparison
0
10
20
30
40
50
60
70
80
90
100
D
17 / 10
I
53 / 39
S
99 / 63
C
88 / 60
Natural Style:
The natural style is how you behave when you are
being most natural. It is your basic style and the
one you adopt when you are being authentic and
true to yourself. It is also the style that you revert
to when under stress or pressure. Behaving in this
style, however, reduces your stress and tension and
is comforting. When authentic to this style you will
maximize your true potential more effectively.
Adaptive Style:
The adaptive style is how you behave when you feel
you are being observed or how you behave when
you are aware of your behavior. This style is less
natural and less authentic for you or your true
tendencies and preferences. When forced to adapt
to this style for too long you may become stressed
and less effective.
The DISC Index Introduction
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 3
About This Report
Research conducted by Innermetrix shows that the most successful people share the common trait of
self-awareness. They recognize the situations that will make them successful, and this makes it easy for
them to find ways of achieving objectives that fit their behavioral style. They also understand their
limitations and where they are not effective and this helps them understand where not to go or how not
to be as well. Those who understand their natural behavioral preferences are far more likely to pursue
the right opportunities, in the right way, at the right time, and get the results they desire.
This report measures four dimensions of your behavioral style. They are:
• Decisive — your preference for problem solving and getting results
• Interactive — your preference for interacting with others and showing emotion
• Stability — your preference for pacing, persistence and steadiness
• Cautious — your preference for procedures, standards and protocols
This report includes:
• The Elements of DISC — Educational background behind the profile, the science and the four
dimensions of behavior
• The DISC Dimensions — A closer look at each of your four behavioral dimensions
• Style Summary — A comparison of your natural and adaptive behavioral styles
• Behavioral Strengths — A detailed strengths-based description of your overall behavioral style
• Communication — Tips on how you like to communicate and be communicated with
• Ideal Job Climate — Your ideal work environment
• Effectiveness — Insights into how you can be more effective by understanding your behavior
• Behavioral Motivations — Ways to ensure your environment is motivational
• Continual Improvement — Areas where you can focus on improving
• Training & Learning Style — Your preferred means of sharing and receiving styles
• Relevance Section — Making the information real and pertinent to you
• Success Connection — Connecting your style to your own life
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 4
The Elements of the DISC-Index
This DISC-Index report is unique in the marketplace for a number of reasons. You just completed the
first ever click & drag DISC instrument on the market. This was constructed in a precise manner to allow
for ease of responses, even in the midst of many difficult decisions. This intuitive interface allows you to
focus on your answers, not the process.
Also, unlike other DISC instruments, this instrument allows you to rank all four items instead. As a result,
this instrument produces zero waste in responses. Some instruments ask you to choose two items out
of four, and leave two items blank. Those instruments have a 50% waste of terms, and do not provide
for an efficient response process. The DISC Index instrument eliminates that response problem.
Another unique aspect of this DISC-Index report is that we present the DISC aspects of your behavior
both as separate entities and as a dynamic combination of traits. This report presents the first time that
each of the DISC elements are separated and developed as pure entities of themselves. This can serve
as an important learning tool as you explore the deeper aspects of DISC. Your unique pattern of DISC
traits is developed through the context of this report. Additionally, the following four pages will be
devoted to exploring your DISC scores as separate components within the unique combination of traits
that you exhibit.
A comment on contradictions: You may read some areas of this report that may contradict other text.
This is due to the fact that many of us show contradictory behaviors in the normal course of our daily
operations. Each of us are at times talkative and other times more reflective, depending on how we are
adapting our behavior. The expression of these contradictions is a demonstration of the sensitivity of
this instrument to determine these subtle differences in our natural and adaptive style.
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 5
A closer look at the four components of your behavioral style
Decisive
Problems:
How you tend to
approach problems and
makes decisions
High D
Demanding
Driving
Forceful
Daring
Determined
Competitive
Responsible
Inquisitive
Conservative
Mild
Agreeable
Unobtrusive
Low D
Interactive
People:
How you tend to interact
with others and share
opinions
High I
Gregarious
Persuasive
Inspiring
Enthusiastic
Sociable
Poised
Charming
Convincing
Reflective
Matter-of-fact
Withdrawn
Aloof
Low I
Stabilizing
Pace:
How you tend to pace
things in your
environment
High S
Patient
Predictable
Passive
Complacent
Stable
Consistent
Steady
Outgoing
Restless
Active
Spontaneous
Impetuous
Low S
Cautious
Procedures:
Your preference for
established protocol/
standards
High C
Cautious
Perfectionist
Systematic
Careful
Analytical
Orderly
Neat
Balanced
Independent
Rebellious
Careless
Defiant
Low C
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 6
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 7
Decisive
Your approach to problem-solving and obtaining results
The D in DISC represents Decisiveness. Your score on this scale, represented below, shows your location
on the D spectrum based on the pattern of your responses. A high score doesn't mean good, and a low
score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example:
Higher D —
Tend to solve new problems very quickly and assertively. They take an active and direct approach to
obtaining results. The key here is new problems such as those that are unprecedented or haven't
happened before. There may also be an element of risk in taking the wrong approach or developing
an incorrect solution, but those with a High D score are willing to take those risks, even if they may be
incorrect.
Lower D —
Tend to solve new problems in a more deliberate, controlled, and organized manner. Again, the key
here is new and unprecedented problems. The Lower D style will solve routine problems very quickly
because the outcomes are already known. But, when the outcomes are unknown and the problem is
an uncertain one, the Lower D style will approach the new problem in a calculated and deliberate
manner by thinking things through very carefully before acting.
0
10
20
30
40
50
60
70
80
90
100
Natural 17 /Adaptive 10 Your score shows a very low score on the 'D' spectrum. The
comments below highlight some of the traits specific to just your
unique score.
• You avoid confrontations, preferring instead to work with others
to resolve issues.
• You like specialized assignments or work.
• You like taking a slower, more methodical approach to making
decisions.
• You can be considered "quiet" in team settings or when in the
midst of heated debates.
• You like to take a more mild-mannered and measured hand in
dealing with others.
• You prefer to withhold your decision until you have enough
information.
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 8
Interactive
Your approach to interacting with people and display of emotions.
The I in DISC represents Interactive. Your score on this scale represented below shows your location on
the I spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score
doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example:
Higher I —
Tend to meet new people in an outgoing, gregarious, and socially assertive manner. The key here is
new people whom one hasn't met before. Many other styles are talkative, but more so with people
that they've known for some time. The Higher I scores are talkative, interactive and open even with
people whom they have just initially met. People scoring in this range may also be a bit impulsive.
Generally speaking, those with the Higher I scores are generally talkative and outgoing.
Lower I —
Tend to meet new people in a more controlled, quiet and reserved manner. Here's where the key word
"new people" enters the equation. Those with Lower I scores are talkative with their friends and close
associates, but tend to be more reserved with people they've just recently met. They tend to place a
premium on the control of emotions, and approach new relationships with a more reflective approach
than an emotional one.
0
10
20
30
40
50
60
70
80
90
100
Natural 53 /Adaptive 39 Your score shows a high average score on the 'I' spectrum. The
comments below highlight some of the traits specific to just your
unique score.
• You like democratic not dictatorial relationships on the job.
• You like a flexible environment that allows for creativity.
• You appreciate an open-door policy with both peers and
supervisors.
• People may find you charming to meet and to converse with on
a variety of topics.
• You present yourself in a poised manner to both small or large
groups of people.
• You tend to be generous with your time in helping others.
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 9
Stabilizing
Your approach to the pace of the work environment
The S in DISC represents Stabilizing. Your score on this scale represented below shows your location on
the S spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score
doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example:
Higher S —
Tend to prefer a more controlled, deliberative and predictable environment. They place a premium on
security of a work situation and disciplined behavior. They also tend to show a sense of loyalty to a
team or organization, and as a result, may have a greater longevity or tenure in a position than some
other styles. They have an excellent listening style and are very patient coaches and teachers for others
on the team.
Lower S —
Tend to prefer a more flexible, dynamic, unstructured work environment. They value freedom of
expression and the ability to change quickly from one activity to another. They tend to become bored
with the same routine that brings security to the Higher S traits. As a result, they will seek opportunities
and outlets for their high sense of urgency and high activity levels, as they have a preference for
spontaneity.
0
10
20
30
40
50
60
70
80
90
100
Natural 99 /Adaptive 63 Your score shows a very high score on the 'S' spectrum. The
comments below highlight some of the traits specific to just your
unique score.
• Even in the midst of chaos or high tensions, you are usually very
cool, calm, and serene (or at least you are perceived as such on
the outside).
• You dislike any personal conflicts or hostility of any kind.
• You are always seen as cool, calm, and collected on the outside
(whether that is true on the inside or not).
• You are an excellent team player.
• You are very patient in working with a wide variety of people.
• You possess excellent listening skills – some of the best.
The DISC Index Four Components of Behavior
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 10
Cautious
Your approach to standards, procedures, and expectations.
The C in DISC represents Cautiousness. Your score on the scale represented below shows your location
on the C spectrum based on the pattern of your responses. A high score doesn't mean good, and a low
score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example:
Higher C —
Tend to adhere to rules, standards, procedures, and protocol set by those in authority whom they
respect. They like things to be done the right way according to the operating manual. "Rules are made
to be followed" is an appropriate motto for those with higher C scores. They have some of the highest
quality control interests of any of the styles and frequently wish others would do the same.
Lower C —
Tend to operate more independently from the rules and standard operating procedures. They tend to
be bottom-line oriented. If they find an easier way to do something, they'll do it by developing a variety
of strategies as situations demand. To the Lower C scores, rules are only guidelines, and may be bent
or broken as necessary to obtain results.
0
10
20
30
40
50
60
70
80
90
100
Natural 88 /Adaptive 60 Your score shows a very high score on the 'C' spectrum. The
comments below highlight some of the traits specific to just your
unique score.
• You prefer a more conventional approach when possible (e.g.,
"If is isn't broken, don't fix it").
• You like a work environment that is precise, structured and
orderly.
• You are most likely seen as being more resistant to change than
others.
• "Rules are made to be followed."
• You like things to be done the "right" way according to standard
operating procedure.
• You can be seen as something of a perfectionist by others,
especially in what you expect of yourself.
The DISC Index Natural Style Pattern Overview
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 11
Natural Style Pattern:
Your natural style is the way you tend to behave when you aren't thinking about it. This is where you are
most comfortable (natural). This is also the style you will revert back to when under stress or moving too
quickly to be consciously thinking about modifying your behavior. Finally, this is the style you should
seek to be true to in your daily roles. Being natural will return better results with less effort and stress.
The following statements are true to just your unique natural style:
• Able to express a sense of humor, but you become very serious about work tasks and projects,
especially in the desire to maintain a high quality control.
• You have the ability to focus on building your own skills and talents while also assisting others on
the team in building their own skills.
• Tend to be more modest than egocentric, but you also have the ability to become assertive when
necessary for emphasis or communication.
• You score like those who desire to become the best they can, or an expert, in a specific area.
• You have the ability to self-manage much of your own organizational activity and workload.
• You tend to be verbal and articulate about many different topics and issues.
• Will be verbal if workload or areas of responsibility need partial delegation to other professionals
on the team, otherwise, tendency may be to stay focused on the tasks at hand.
• May become verbally disappointed when standards aren't met, or when the team project becomes
delayed.
The DISC Index Adaptive Style Pattern Overview
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 12
Adaptive Style Pattern:
This is the style of behavior you adapt to when you are conscious of your own behavior, when you feel
you are being observed or whenever you are trying to better fit a situation. This is not a natural style
for you, but still one of your two styles none-the-less. In other words, it is the way you feel you "should"
behave when thinking about it. The statements below are specific to your individual Adaptive style:
• When taking risks, you score like those who take calculated, educated risks only after a thoughtful
analysis of the facts and data, and have analyzed options and potential outcomes.
• Appreciates security in projects, systems, and the job culture. Much of that security may be achieved
by maintaining high standards of operational quality.
• On the job, there is a right way and a wrong way to complete all projects. Let's complete it the right
way.
• You keep a careful eye on the organizational clock and maintain a keen awareness of time-lines for
systems and projects.
• Extremely high sense of quality control and detail orientation in all you do for the team or
organization.
• You tend to judge others by objective standards, and want to be evaluated yourself by specific criteria
as well.
• You bring a very high level of conscientiousness and follow-through in working on detailed projects
and complex assignments.
• On work related projects you tend to be restrained and reticent in showing emotions, and may not
be extremely verbal at a team meeting, unless asked for input or if the topic is one of high importance
to you.
The DISC Index Ideas for Being More Effective
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 13
Based on your behavioral style there are certain opportunities for becoming more effective by being
aware of how you prefer, and enjoy, to behave. The items below may assist you in your professional
development growth. By understanding these items you may find explanations for why you may be stuck
in some areas of your life and why other aspects give you no trouble at all. You could be more effective
by:
• Having reassurances that it is OK to take appropriate and calculated risks.
• Sufficient time for effective planning.
• Job description presented clearly and with no ambiguities.
• An increased sense of urgency to get things done… now.
• A greater emphasis on tasks, organizational work, business, or profits.
• Associating with friendly, active people.
• A democratic environment in which you can influence and offer direction.
• Having an efficient system in place to handle routine work more effectively.
The DISC Index Ideas for Staying More Motivated
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 14
Your behavioral style will cause you to be motivated by certain factors in your environment. Having these
present may make you feel more motivated, and productive. The following are things that you may want
in your surroundings to feel optimally motivated:
• To be included as a part of the work group in social functions.
• A home life that is supportive of the work demands.
• Projects and challenges of a specialized nature to demonstrate skills and competence.
• A work environment with minimal hostility and pressure that sometimes reduce quality and
effectiveness.
• Sufficient time to consider all options before making a final decision.
• Detailed examples and specific information about suggested changes to be made in processes that
may have an impact on quality.
• Standard operating procedures that can support a quality initiative without being changed
dramatically.
• Established procedures on which a base of successful processes can be built.
The DISC Index Strength-based Insights
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 15
Eachbehavioralstylecontainscertainuniquestrengthsasaresultofhowyourfourbehavioraldimensions
relate to each other. Understanding your own unique behavioral strengths is an important part of putting
your new level of self-awareness to work for your success and satisfaction. The following statements
highlight specific strengths of your behavioral style:
• An excellent teacher or coach to others on the team, especially in situations requiring patience and
specialized skills.
• Remains objective in emotional situations.
• An ability to effectively negotiate cooperation from others rather than to confront or demand it,
using a combination of people skills, patience, and objective reasoning.
• Can be seen as the hub of the wheel with many activities occurring simultaneously.
• Brings a positive sense of humor.
• Generates positive enthusiasm for a variety of projects in the organization.
• Excellent at motivating others toward the team goals.
• Maintains a stable and predictable pace to complete a complex or specialized project, and
demonstrates a tireless work ethic to get the project finished.
The DISC Index Ideal Job/Climate
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 16
Your behavioral style plays a significant role in determining what aspects of an environment you like.
The items below will help you understand what will define an ideal working climate for you. Based on
how you prefer to behave, an ideal climate for you is one that provides you with:
• Environment where you can interact with people in a comfortable, non-hectic manner.
• Quality standards in which to support and maintain.
• A work environment with a predictable pattern of activity so as to monitor quality processes.
• Specific lines of authority and reporting structure.
• A work environment that sincerely cares for the people in it.
• Sufficient time to adjust to changes in the workplace or procedures.
• An environment relatively free from interpersonal conflict and hostility.
• Complete information, details, and examples with no gaps or surprises.
The DISC Index Areas for Continual Improvement
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 17
Along with strengths, all behavioral styles come with areas that could become weaknesses - if depended
upon or not acknowledged. The trick is not to manufacture a weakness in the first place by depending
on these things.
Here are a few items that could become problematic for you if not acknowledged or known. Your
awareness of the potentials below is your best step in making sure they remain only potential problems.
Due to your behavioral style, you may tend to:
• Hang on too much to current or past procedures, especially when faced with impending change.
• Resist changes and have a lower sense of urgency.
• Get overly bogged down in details, especially when the climate becomes pressured.
• Be overly optimistic in ability to persuade or manage others.
• Set unreasonable expectations of the capability or capacity of others on the team.
• Trust people a bit too much, and may get burned in the process.
• Become overly aggressive when the climate becomes unfavorable.
• Become indecisive in times of significant change or pressure.
The DISC Index Preferred Training and Learning Style
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 18
Based on how you tend to behave you have certain preferences for how you like to convey information,
teach, instruct or share knowledge with others. This is also true of how you like to receive information
and learn. Understanding your behavioral preferences here will help increase your effectiveness in
teaching or instructing others, and in being taught and learning.
How you prefer to share knowledge or teach:
• Wants to know performance outcomes, objectives, etc., and communicates these to the participants.
• Very accurate in presenting information.
• Presents detailed information in a logical and sequential manner.
• Likes to have an active learning environment.
• Knowledge gives the participants the ability to maximize their potential and share with others.
• Enriches the content with stories and experiences.
• Evaluations are made based on maximizing the individual's growth more than comparatively.
How you prefer to receive knowledge or learn:
• Does well with independent practice as well as working with others.
• Shows commitment, and wants to be personally involved in learning.
• Likes active testing of ideas and experiences.
• Needs details and time to reflect on learning.
• High expectations of performance.
• Learns by considering possibilities and thinking through ideas.
• Emphasizes cognitive activity and theoretical perspectives.
The DISC Index Communication Insights for Others
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 19
This page is unique in this report because it is the only one that doesn't speak directly to you, rather to
those who interact with you. The information below will help others communicate with you more
effectively by appealing to your natural behavioral style. The first items are things others SHOULD do to
be better understood by you (Do's) and the second list is of things others SHOULD NOT do (Don'ts) if
they want you to understand them well.
Things to do to effectively communicate with April Joy:
• Provide assurances about input and decisions.
• List pros and cons to suggestions you make.
• Provide logical and practical evidence.
• Use the conversation to direct you back to the topic or issue at hand.
• Offer input on how to make the ideas become reality.
• Provide testimonials from people seen as important and prominent.
• Be certain to emphasize next action-steps.
Things to avoid to effectively communicate with April Joy:
• Don't rush into business or the agenda; provide some time to break the ice.
• Don't be rude, abrupt, or too fast-paced in your delivery.
• Don't stick too rigidly to the agenda.
• Don't use unreliable evidence or testimonials.
• Don't fail to follow through. If you say you're going to do something, do it.
• Don't whine about all of the work you have to do.
• Don't be vague about what's expected.
The DISC Index Relevance Section
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 20
In order to make the most out of the information in this report it is important that you connect it to your
life in a tangible way. To help you make this information your own, and pull out the most relevant parts,
fill in the blanks below.
Decisiveness:
How is your 'D' score relevant to your life?
___________________________________________________________________________________________________________
Interacting:
How is your 'I' score relevant to your life?
___________________________________________________________________________________________________________
Stabilizing:
How is your 'S' score relevant to your life?
___________________________________________________________________________________________________________
Cautiousness:
How is your 'C' score relevant to your life?
___________________________________________________________________________________________________________
Overall Natural Style:
What is one way in which your natural style relates to your life?
___________________________________________________________________________________________________________
Overall Adaptive Style:
What is one way in which your adaptive style relates to your life?
___________________________________________________________________________________________________________
Strength-based insights:
What specific strengths do you think connect to your success more than any other?
___________________________________________________________________________________________________________
The DISC Index Relevance Section
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 21
Communication Dos and Don'ts:
What did you learn from understanding your preferred communication style?
___________________________________________________________________________________________________________
Ideal Job Climate:
How well does your current climate fit your behavioral style?
___________________________________________________________________________________________________________
Effectiveness:
What is one way in which you could become more effective?
___________________________________________________________________________________________________________
Motivation:
How can you stay more motivated?
___________________________________________________________________________________________________________
Improvement:
What is something you learned that you can use to improve your performance?
___________________________________________________________________________________________________________
Training/Learning:
What did you learn that could help you instruct others better, or learn more effectively?
___________________________________________________________________________________________________________
The DISC Index Relevance Section
AprilJoySantos
Copyright 2016 Innermetrix Incorporated • All rights reserved 22
Your final step to making sure you really benefit from the information in this report is to understand
how your behavioral style contributes to, and perhaps hinders, your overall success.
Supporting Success:
Overall, how can your unique behavioral style support your success? (cite specific examples)
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Limiting Success:
Overall, how could your unique behavioral style get in the way of your success? (cite specific examples)
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________

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DISC Profile

  • 1. Copyright 2016 Innermetrix Incorporated • All rights reserved April Joy Santos January 29, 2016 This Innermetrix Disc Index is a modern interpretation of Dr. William Marston's behavioral dimensions. Marston's research uncovered four quadrants of behavior which help to understand a person's behavioral preferences. This Disc Index will help you understand your behavioral style and how to maximize your potential. Anthony Robbins Coaching www.tonyrobbins.com
  • 2. The DISC Index Executive Summary AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 2 Natural and Adaptive Styles Comparison 0 10 20 30 40 50 60 70 80 90 100 D 17 / 10 I 53 / 39 S 99 / 63 C 88 / 60 Natural Style: The natural style is how you behave when you are being most natural. It is your basic style and the one you adopt when you are being authentic and true to yourself. It is also the style that you revert to when under stress or pressure. Behaving in this style, however, reduces your stress and tension and is comforting. When authentic to this style you will maximize your true potential more effectively. Adaptive Style: The adaptive style is how you behave when you feel you are being observed or how you behave when you are aware of your behavior. This style is less natural and less authentic for you or your true tendencies and preferences. When forced to adapt to this style for too long you may become stressed and less effective.
  • 3. The DISC Index Introduction AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 3 About This Report Research conducted by Innermetrix shows that the most successful people share the common trait of self-awareness. They recognize the situations that will make them successful, and this makes it easy for them to find ways of achieving objectives that fit their behavioral style. They also understand their limitations and where they are not effective and this helps them understand where not to go or how not to be as well. Those who understand their natural behavioral preferences are far more likely to pursue the right opportunities, in the right way, at the right time, and get the results they desire. This report measures four dimensions of your behavioral style. They are: • Decisive — your preference for problem solving and getting results • Interactive — your preference for interacting with others and showing emotion • Stability — your preference for pacing, persistence and steadiness • Cautious — your preference for procedures, standards and protocols This report includes: • The Elements of DISC — Educational background behind the profile, the science and the four dimensions of behavior • The DISC Dimensions — A closer look at each of your four behavioral dimensions • Style Summary — A comparison of your natural and adaptive behavioral styles • Behavioral Strengths — A detailed strengths-based description of your overall behavioral style • Communication — Tips on how you like to communicate and be communicated with • Ideal Job Climate — Your ideal work environment • Effectiveness — Insights into how you can be more effective by understanding your behavior • Behavioral Motivations — Ways to ensure your environment is motivational • Continual Improvement — Areas where you can focus on improving • Training & Learning Style — Your preferred means of sharing and receiving styles • Relevance Section — Making the information real and pertinent to you • Success Connection — Connecting your style to your own life
  • 4. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 4 The Elements of the DISC-Index This DISC-Index report is unique in the marketplace for a number of reasons. You just completed the first ever click & drag DISC instrument on the market. This was constructed in a precise manner to allow for ease of responses, even in the midst of many difficult decisions. This intuitive interface allows you to focus on your answers, not the process. Also, unlike other DISC instruments, this instrument allows you to rank all four items instead. As a result, this instrument produces zero waste in responses. Some instruments ask you to choose two items out of four, and leave two items blank. Those instruments have a 50% waste of terms, and do not provide for an efficient response process. The DISC Index instrument eliminates that response problem. Another unique aspect of this DISC-Index report is that we present the DISC aspects of your behavior both as separate entities and as a dynamic combination of traits. This report presents the first time that each of the DISC elements are separated and developed as pure entities of themselves. This can serve as an important learning tool as you explore the deeper aspects of DISC. Your unique pattern of DISC traits is developed through the context of this report. Additionally, the following four pages will be devoted to exploring your DISC scores as separate components within the unique combination of traits that you exhibit. A comment on contradictions: You may read some areas of this report that may contradict other text. This is due to the fact that many of us show contradictory behaviors in the normal course of our daily operations. Each of us are at times talkative and other times more reflective, depending on how we are adapting our behavior. The expression of these contradictions is a demonstration of the sensitivity of this instrument to determine these subtle differences in our natural and adaptive style.
  • 5. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 5 A closer look at the four components of your behavioral style Decisive Problems: How you tend to approach problems and makes decisions High D Demanding Driving Forceful Daring Determined Competitive Responsible Inquisitive Conservative Mild Agreeable Unobtrusive Low D Interactive People: How you tend to interact with others and share opinions High I Gregarious Persuasive Inspiring Enthusiastic Sociable Poised Charming Convincing Reflective Matter-of-fact Withdrawn Aloof Low I Stabilizing Pace: How you tend to pace things in your environment High S Patient Predictable Passive Complacent Stable Consistent Steady Outgoing Restless Active Spontaneous Impetuous Low S Cautious Procedures: Your preference for established protocol/ standards High C Cautious Perfectionist Systematic Careful Analytical Orderly Neat Balanced Independent Rebellious Careless Defiant Low C
  • 6. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 6
  • 7. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 7 Decisive Your approach to problem-solving and obtaining results The D in DISC represents Decisiveness. Your score on this scale, represented below, shows your location on the D spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example: Higher D — Tend to solve new problems very quickly and assertively. They take an active and direct approach to obtaining results. The key here is new problems such as those that are unprecedented or haven't happened before. There may also be an element of risk in taking the wrong approach or developing an incorrect solution, but those with a High D score are willing to take those risks, even if they may be incorrect. Lower D — Tend to solve new problems in a more deliberate, controlled, and organized manner. Again, the key here is new and unprecedented problems. The Lower D style will solve routine problems very quickly because the outcomes are already known. But, when the outcomes are unknown and the problem is an uncertain one, the Lower D style will approach the new problem in a calculated and deliberate manner by thinking things through very carefully before acting. 0 10 20 30 40 50 60 70 80 90 100 Natural 17 /Adaptive 10 Your score shows a very low score on the 'D' spectrum. The comments below highlight some of the traits specific to just your unique score. • You avoid confrontations, preferring instead to work with others to resolve issues. • You like specialized assignments or work. • You like taking a slower, more methodical approach to making decisions. • You can be considered "quiet" in team settings or when in the midst of heated debates. • You like to take a more mild-mannered and measured hand in dealing with others. • You prefer to withhold your decision until you have enough information.
  • 8. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 8 Interactive Your approach to interacting with people and display of emotions. The I in DISC represents Interactive. Your score on this scale represented below shows your location on the I spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example: Higher I — Tend to meet new people in an outgoing, gregarious, and socially assertive manner. The key here is new people whom one hasn't met before. Many other styles are talkative, but more so with people that they've known for some time. The Higher I scores are talkative, interactive and open even with people whom they have just initially met. People scoring in this range may also be a bit impulsive. Generally speaking, those with the Higher I scores are generally talkative and outgoing. Lower I — Tend to meet new people in a more controlled, quiet and reserved manner. Here's where the key word "new people" enters the equation. Those with Lower I scores are talkative with their friends and close associates, but tend to be more reserved with people they've just recently met. They tend to place a premium on the control of emotions, and approach new relationships with a more reflective approach than an emotional one. 0 10 20 30 40 50 60 70 80 90 100 Natural 53 /Adaptive 39 Your score shows a high average score on the 'I' spectrum. The comments below highlight some of the traits specific to just your unique score. • You like democratic not dictatorial relationships on the job. • You like a flexible environment that allows for creativity. • You appreciate an open-door policy with both peers and supervisors. • People may find you charming to meet and to converse with on a variety of topics. • You present yourself in a poised manner to both small or large groups of people. • You tend to be generous with your time in helping others.
  • 9. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 9 Stabilizing Your approach to the pace of the work environment The S in DISC represents Stabilizing. Your score on this scale represented below shows your location on the S spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example: Higher S — Tend to prefer a more controlled, deliberative and predictable environment. They place a premium on security of a work situation and disciplined behavior. They also tend to show a sense of loyalty to a team or organization, and as a result, may have a greater longevity or tenure in a position than some other styles. They have an excellent listening style and are very patient coaches and teachers for others on the team. Lower S — Tend to prefer a more flexible, dynamic, unstructured work environment. They value freedom of expression and the ability to change quickly from one activity to another. They tend to become bored with the same routine that brings security to the Higher S traits. As a result, they will seek opportunities and outlets for their high sense of urgency and high activity levels, as they have a preference for spontaneity. 0 10 20 30 40 50 60 70 80 90 100 Natural 99 /Adaptive 63 Your score shows a very high score on the 'S' spectrum. The comments below highlight some of the traits specific to just your unique score. • Even in the midst of chaos or high tensions, you are usually very cool, calm, and serene (or at least you are perceived as such on the outside). • You dislike any personal conflicts or hostility of any kind. • You are always seen as cool, calm, and collected on the outside (whether that is true on the inside or not). • You are an excellent team player. • You are very patient in working with a wide variety of people. • You possess excellent listening skills – some of the best.
  • 10. The DISC Index Four Components of Behavior AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 10 Cautious Your approach to standards, procedures, and expectations. The C in DISC represents Cautiousness. Your score on the scale represented below shows your location on the C spectrum based on the pattern of your responses. A high score doesn't mean good, and a low score doesn't mean bad, as this is a spectrum or continuum of behavioral traits. For example: Higher C — Tend to adhere to rules, standards, procedures, and protocol set by those in authority whom they respect. They like things to be done the right way according to the operating manual. "Rules are made to be followed" is an appropriate motto for those with higher C scores. They have some of the highest quality control interests of any of the styles and frequently wish others would do the same. Lower C — Tend to operate more independently from the rules and standard operating procedures. They tend to be bottom-line oriented. If they find an easier way to do something, they'll do it by developing a variety of strategies as situations demand. To the Lower C scores, rules are only guidelines, and may be bent or broken as necessary to obtain results. 0 10 20 30 40 50 60 70 80 90 100 Natural 88 /Adaptive 60 Your score shows a very high score on the 'C' spectrum. The comments below highlight some of the traits specific to just your unique score. • You prefer a more conventional approach when possible (e.g., "If is isn't broken, don't fix it"). • You like a work environment that is precise, structured and orderly. • You are most likely seen as being more resistant to change than others. • "Rules are made to be followed." • You like things to be done the "right" way according to standard operating procedure. • You can be seen as something of a perfectionist by others, especially in what you expect of yourself.
  • 11. The DISC Index Natural Style Pattern Overview AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 11 Natural Style Pattern: Your natural style is the way you tend to behave when you aren't thinking about it. This is where you are most comfortable (natural). This is also the style you will revert back to when under stress or moving too quickly to be consciously thinking about modifying your behavior. Finally, this is the style you should seek to be true to in your daily roles. Being natural will return better results with less effort and stress. The following statements are true to just your unique natural style: • Able to express a sense of humor, but you become very serious about work tasks and projects, especially in the desire to maintain a high quality control. • You have the ability to focus on building your own skills and talents while also assisting others on the team in building their own skills. • Tend to be more modest than egocentric, but you also have the ability to become assertive when necessary for emphasis or communication. • You score like those who desire to become the best they can, or an expert, in a specific area. • You have the ability to self-manage much of your own organizational activity and workload. • You tend to be verbal and articulate about many different topics and issues. • Will be verbal if workload or areas of responsibility need partial delegation to other professionals on the team, otherwise, tendency may be to stay focused on the tasks at hand. • May become verbally disappointed when standards aren't met, or when the team project becomes delayed.
  • 12. The DISC Index Adaptive Style Pattern Overview AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 12 Adaptive Style Pattern: This is the style of behavior you adapt to when you are conscious of your own behavior, when you feel you are being observed or whenever you are trying to better fit a situation. This is not a natural style for you, but still one of your two styles none-the-less. In other words, it is the way you feel you "should" behave when thinking about it. The statements below are specific to your individual Adaptive style: • When taking risks, you score like those who take calculated, educated risks only after a thoughtful analysis of the facts and data, and have analyzed options and potential outcomes. • Appreciates security in projects, systems, and the job culture. Much of that security may be achieved by maintaining high standards of operational quality. • On the job, there is a right way and a wrong way to complete all projects. Let's complete it the right way. • You keep a careful eye on the organizational clock and maintain a keen awareness of time-lines for systems and projects. • Extremely high sense of quality control and detail orientation in all you do for the team or organization. • You tend to judge others by objective standards, and want to be evaluated yourself by specific criteria as well. • You bring a very high level of conscientiousness and follow-through in working on detailed projects and complex assignments. • On work related projects you tend to be restrained and reticent in showing emotions, and may not be extremely verbal at a team meeting, unless asked for input or if the topic is one of high importance to you.
  • 13. The DISC Index Ideas for Being More Effective AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 13 Based on your behavioral style there are certain opportunities for becoming more effective by being aware of how you prefer, and enjoy, to behave. The items below may assist you in your professional development growth. By understanding these items you may find explanations for why you may be stuck in some areas of your life and why other aspects give you no trouble at all. You could be more effective by: • Having reassurances that it is OK to take appropriate and calculated risks. • Sufficient time for effective planning. • Job description presented clearly and with no ambiguities. • An increased sense of urgency to get things done… now. • A greater emphasis on tasks, organizational work, business, or profits. • Associating with friendly, active people. • A democratic environment in which you can influence and offer direction. • Having an efficient system in place to handle routine work more effectively.
  • 14. The DISC Index Ideas for Staying More Motivated AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 14 Your behavioral style will cause you to be motivated by certain factors in your environment. Having these present may make you feel more motivated, and productive. The following are things that you may want in your surroundings to feel optimally motivated: • To be included as a part of the work group in social functions. • A home life that is supportive of the work demands. • Projects and challenges of a specialized nature to demonstrate skills and competence. • A work environment with minimal hostility and pressure that sometimes reduce quality and effectiveness. • Sufficient time to consider all options before making a final decision. • Detailed examples and specific information about suggested changes to be made in processes that may have an impact on quality. • Standard operating procedures that can support a quality initiative without being changed dramatically. • Established procedures on which a base of successful processes can be built.
  • 15. The DISC Index Strength-based Insights AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 15 Eachbehavioralstylecontainscertainuniquestrengthsasaresultofhowyourfourbehavioraldimensions relate to each other. Understanding your own unique behavioral strengths is an important part of putting your new level of self-awareness to work for your success and satisfaction. The following statements highlight specific strengths of your behavioral style: • An excellent teacher or coach to others on the team, especially in situations requiring patience and specialized skills. • Remains objective in emotional situations. • An ability to effectively negotiate cooperation from others rather than to confront or demand it, using a combination of people skills, patience, and objective reasoning. • Can be seen as the hub of the wheel with many activities occurring simultaneously. • Brings a positive sense of humor. • Generates positive enthusiasm for a variety of projects in the organization. • Excellent at motivating others toward the team goals. • Maintains a stable and predictable pace to complete a complex or specialized project, and demonstrates a tireless work ethic to get the project finished.
  • 16. The DISC Index Ideal Job/Climate AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 16 Your behavioral style plays a significant role in determining what aspects of an environment you like. The items below will help you understand what will define an ideal working climate for you. Based on how you prefer to behave, an ideal climate for you is one that provides you with: • Environment where you can interact with people in a comfortable, non-hectic manner. • Quality standards in which to support and maintain. • A work environment with a predictable pattern of activity so as to monitor quality processes. • Specific lines of authority and reporting structure. • A work environment that sincerely cares for the people in it. • Sufficient time to adjust to changes in the workplace or procedures. • An environment relatively free from interpersonal conflict and hostility. • Complete information, details, and examples with no gaps or surprises.
  • 17. The DISC Index Areas for Continual Improvement AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 17 Along with strengths, all behavioral styles come with areas that could become weaknesses - if depended upon or not acknowledged. The trick is not to manufacture a weakness in the first place by depending on these things. Here are a few items that could become problematic for you if not acknowledged or known. Your awareness of the potentials below is your best step in making sure they remain only potential problems. Due to your behavioral style, you may tend to: • Hang on too much to current or past procedures, especially when faced with impending change. • Resist changes and have a lower sense of urgency. • Get overly bogged down in details, especially when the climate becomes pressured. • Be overly optimistic in ability to persuade or manage others. • Set unreasonable expectations of the capability or capacity of others on the team. • Trust people a bit too much, and may get burned in the process. • Become overly aggressive when the climate becomes unfavorable. • Become indecisive in times of significant change or pressure.
  • 18. The DISC Index Preferred Training and Learning Style AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 18 Based on how you tend to behave you have certain preferences for how you like to convey information, teach, instruct or share knowledge with others. This is also true of how you like to receive information and learn. Understanding your behavioral preferences here will help increase your effectiveness in teaching or instructing others, and in being taught and learning. How you prefer to share knowledge or teach: • Wants to know performance outcomes, objectives, etc., and communicates these to the participants. • Very accurate in presenting information. • Presents detailed information in a logical and sequential manner. • Likes to have an active learning environment. • Knowledge gives the participants the ability to maximize their potential and share with others. • Enriches the content with stories and experiences. • Evaluations are made based on maximizing the individual's growth more than comparatively. How you prefer to receive knowledge or learn: • Does well with independent practice as well as working with others. • Shows commitment, and wants to be personally involved in learning. • Likes active testing of ideas and experiences. • Needs details and time to reflect on learning. • High expectations of performance. • Learns by considering possibilities and thinking through ideas. • Emphasizes cognitive activity and theoretical perspectives.
  • 19. The DISC Index Communication Insights for Others AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 19 This page is unique in this report because it is the only one that doesn't speak directly to you, rather to those who interact with you. The information below will help others communicate with you more effectively by appealing to your natural behavioral style. The first items are things others SHOULD do to be better understood by you (Do's) and the second list is of things others SHOULD NOT do (Don'ts) if they want you to understand them well. Things to do to effectively communicate with April Joy: • Provide assurances about input and decisions. • List pros and cons to suggestions you make. • Provide logical and practical evidence. • Use the conversation to direct you back to the topic or issue at hand. • Offer input on how to make the ideas become reality. • Provide testimonials from people seen as important and prominent. • Be certain to emphasize next action-steps. Things to avoid to effectively communicate with April Joy: • Don't rush into business or the agenda; provide some time to break the ice. • Don't be rude, abrupt, or too fast-paced in your delivery. • Don't stick too rigidly to the agenda. • Don't use unreliable evidence or testimonials. • Don't fail to follow through. If you say you're going to do something, do it. • Don't whine about all of the work you have to do. • Don't be vague about what's expected.
  • 20. The DISC Index Relevance Section AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 20 In order to make the most out of the information in this report it is important that you connect it to your life in a tangible way. To help you make this information your own, and pull out the most relevant parts, fill in the blanks below. Decisiveness: How is your 'D' score relevant to your life? ___________________________________________________________________________________________________________ Interacting: How is your 'I' score relevant to your life? ___________________________________________________________________________________________________________ Stabilizing: How is your 'S' score relevant to your life? ___________________________________________________________________________________________________________ Cautiousness: How is your 'C' score relevant to your life? ___________________________________________________________________________________________________________ Overall Natural Style: What is one way in which your natural style relates to your life? ___________________________________________________________________________________________________________ Overall Adaptive Style: What is one way in which your adaptive style relates to your life? ___________________________________________________________________________________________________________ Strength-based insights: What specific strengths do you think connect to your success more than any other? ___________________________________________________________________________________________________________
  • 21. The DISC Index Relevance Section AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 21 Communication Dos and Don'ts: What did you learn from understanding your preferred communication style? ___________________________________________________________________________________________________________ Ideal Job Climate: How well does your current climate fit your behavioral style? ___________________________________________________________________________________________________________ Effectiveness: What is one way in which you could become more effective? ___________________________________________________________________________________________________________ Motivation: How can you stay more motivated? ___________________________________________________________________________________________________________ Improvement: What is something you learned that you can use to improve your performance? ___________________________________________________________________________________________________________ Training/Learning: What did you learn that could help you instruct others better, or learn more effectively? ___________________________________________________________________________________________________________
  • 22. The DISC Index Relevance Section AprilJoySantos Copyright 2016 Innermetrix Incorporated • All rights reserved 22 Your final step to making sure you really benefit from the information in this report is to understand how your behavioral style contributes to, and perhaps hinders, your overall success. Supporting Success: Overall, how can your unique behavioral style support your success? (cite specific examples) ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ Limiting Success: Overall, how could your unique behavioral style get in the way of your success? (cite specific examples) ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________