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Apurv Malhotra_Resume

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Apurv Malhotra_Resume

  1. 1. Apurv Malhotra E-Mail: Mobile: +91 9971799730, 8527005245 JOB OBJECTIVE Looking forward to enhance and utilize my skills in the area of Supply Chain & Logistics such as, E- commerce, Courier operations, Process excellence etc. PROFESSIONAL EXPERIENCE September’14 – Till date with as Assistant Manager Delivery Operations, Delhi-NCR  Looking after Delivery, Pickup and Exchange Operations across North region, fully accountable and responsible for Delhi-NCR region  Implemented Reverse Pickup Operations with new outlook according to the industry standards  Implemented and Quantified Process Audits across North region there by providing trends of Delivery Centre performance quality wise  Active participation in implementation of CAPA(Corrective and Preventive Action) for North region  Streamlining CS related/Social Media issues involving Delivery operations  Proposed and Implemented New joiners handholding process thereby providing proper training & reducing attrition  Project Lead for North in the implementation of Paperless Delivery initiative. Able to achieve 100% in pilot  Preparing case studies for repeated errors in order to reach the root cause and then process change  Part of the “Same day Delivery” & “In a day Delivery” projects  Implementing 5s across Delhi-NCR, thereafter Monitoring same through 5s audits  Handling a team of more than 400 on roll employees including field staff  Delivery & Pickup cost analysis, maintaining delivery cost at below company benchmark for North region  Financial closing of all orders, on-time submission of Petty Cash and weekly conveyance to Finance  Technology – Implementation of Card payment project, Compliance on In-house Mobile App Usage by FE during Deliveries  Opened 5 new DCs with total setup responsibility in Delhi, NCR and UP. Re-Shifted premises of 6 DCs  Expert in Pin Code Planning for new DC Setup. Identifying New regions and pin codes for Delivery Centre expansion  Operations Analyst (Data & Process) for North Region, especially using SQL software  Created SOPs for Last Mile delivery team
  2. 2. August’12 – September’14 with Tech Mahindra Private Limited as Business Analyst  Working in Data Quality Management team for US Client – Chevron leading a team of 15 engineers  Experience in Data Verification, Validation and Remediation  Contributed at the positions of Data Analyst  Worked actively in COE (Centre of Excellence) department – Process, Technology, Training & Research work  Responsible for facilitating Project Manager and Offshore team in Project execution & liaison with Stakeholders  Responsible for designing data quality processes and improving them using Kaizen technique  Collating and preparing quality improvement reports  Preparation and Documentation of SOPs PROFESSIONAL QUALIFICATION MBA Logistics and Supply Chain Management, 2012 College of management studies, University Of Petroleum and Energy Studies, Dehradun Bachelor of Business Administration, 2010 Maharaja Surajmal Institute, Guru Gobind Singh Indraprastha University, Delhi INTERNSHIP PROJECT Summer Internship Project (MBA) Duration: 8 weeks Company: Hind Terminals Private Limited, Delhi Project Title: Understanding inward movement of Iron & Steel and Cement in Delhi-NCR Region through Rail Transport. Assessing Logistics potential in Prithla region w.r.t. Prithla Development Plan in Palwal district of Haryana. Description:  This project is focused towards the Development of a Logistics park to be set up by HTPL spread over a region of 100 acres in Prithla to tap the enormous potential which is coming up under the Prithla Development Plan  This project is all about linking the current traffic of Iron & Steel and Cement in Delhi & NCR Region to the future demand in Palwal, so that HTPL can have an idea about handling bulk commodities at their Logistics Park in Prithla
  3. 3.  The idea of entering into handling of Bulk commodities is very lucrative but the investments involved are huge as far as locomotives and handling equipments like cranes, tools etc. are concerned  HTPL should surely go into this business if they can invest this much in this sector as the returns are very high and the quantities to be handled would be enormous in Palwal as the area would develop in near future BEYOND CURRICULUM  2 Months skilled course (spoken and written English at upper intermediate level) at British Council, Barakhamba Road, New Delhi  Diploma course in Multi Modal transport (Containerization & Logistics Management) from Institute of Rail Transport, Rail Bhawan, New Delhi  Active member of Guest Lecture Committee, UPES  Associate coordinator of UPES Energy Club  Class Representative of MBA batch  Event team and Editing team Head under Logistikas Society and involved in successfully conducting various events under the society in order to promote in-house magazine-‘Logistics Express’  Attended The Confluencia’10 (A National level Symposium) on “Goal Oriented Functional Integration in Business” held at Department of Management Studies, IIT Roorkee  Zonal player of Basketball and achieved 2nd position in Zonal tournament IT FORTE  3 months Training of MS Office Package (Excel, PowerPoint, Word, Access) and Tally from APTECH  Possess good knowledge of SQL tool for Data query and Data Fetching PERSONAL DETAILS Date of Birth : 7th February 1990 Permanent Address : C-5/6, Rana Pratap Bagh, Delhi - 110007 Languages : English, Hindi, Punjabi and basic French

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