3. Corporate Finance Institute®
Describe the various services that make
up wealth management
Learning Objectives
Outline the various career paths within
wealth management
Understand how wealth management is
segmented by client type
Explain the skills needed for success in
wealth management
Build a simple retirement planning model
in Excel
Outline the various asset classes available
to wealth management clients
5. Corporate Finance Institute®
What Is Wealth Management?
Wealth Management
Service provided to individuals and families
with the goal of multiplying and
safeguarding wealth to be distributed in
fulfillment of their wishes.
Plan
Invest
Grow
Protect
Distribute
6. Corporate Finance Institute®
What Is Wealth Management?
Wealth Management Services
Estate & Tax Planning Strategic Asset
Planning
Family Philanthropy Cash Management
Diversified Investment
Management & Analysis
Family Education &
Reporting
Coordinate With
Advisors
Annual Management
Review
7. Corporate Finance Institute®
Wealth Management on the Client Side vs. Advisor Side
Client
Side
Advisor
Side
Life Event
Research Options
Select & Engage Advisor
Share Information
Provide Updates
Acquire & Understand
Client
Initial Engagement,
Strategy & Planning
Execution &
Management
Optimization & Tuning
Broadening the
Relationship
9. Corporate Finance Institute®
Wealth vs. Asset/Investment Management?
• Retail clients
• Mass affluent clients
• Super affluent clients
• High-net-worth (HNW)
clients
• Ultra-high-net-worth
(UHNW) clients
• Pension funds
• Sovereign wealth funds
• Insurance companies
Personal / Family
Wealth Management
Institutional Investment/Asset
Management
10. Corporate Finance Institute®
Large and growing market
Trends in Wealth Management
Very attractive business for banks
Increasing competition from all sides Increased need to differentiate offering and service
11. Corporate Finance Institute®
Client Segments Based on Investible Assets
Client Segment Investible Assets (USD)
Ultra High Net Worth > 25,000,000
High Net Worth 5,000,000 – 25,000,000
Super Affluent 1,000,000 – 5,000,000
Mass Affluent 100,000 – 1,000,000
Retail < 100,000
13. Corporate Finance Institute®
• Includes liabilities associated with
investible assets
• Excludes liabilities associated with
excluded personal assets
• Assets are liquid or can be easily
converted to cash
• Only includes real estate that
generates income
• Excludes personal assets that do
not generate income or are difficult
to convert to cash
Net Worth vs. Investible Assets
Investible Assets
Assets Liabilities
14. Corporate Finance Institute®
What’s the Difference Between Financial Planning and Wealth Management?
Financial Planning
Wealth Management
Creating a step-by-step guide or approach to
achieving one’s financial goals
Financial planning services such as retirement
planning, estate planning, succession planning,
and charitable giving
Managing income, expenses, savings, and
investments depending on client’s stage of life
15. Corporate Finance Institute®
What’s the Difference Between Financial Planning and Wealth Management?
Financial Planning
Wealth Management
Advising and managing the financial or
investment assets of clients
Building a portfolio that will achieve a client’s
personal planning objectives
16. Corporate Finance Institute®
Robo Advisor
No touch, wholly
automated client service
model with algorithms
managing clients
Very standardized
investment universe.
Most commonly ETFs
Lack subjectivity and do
not offer any fully-
personalized services
Provide financial planning
through online
questionnaires about
clients’ risk-aversion,
financial status, and
desired return
Retail and
Mass Affluent
Focus
• Retail clients (Investible assets: less than USD 100K)
• Mass affluent clients (Investible assets: USD 100K – USD 1M)
RA
17. Corporate Finance Institute®
Financial Advisor
Low touch, standardized
client service model with a
financial advisor managing
100 or more clients
Smaller and more
standardized investment
universe
Some limited,
standardized tax
mitigation strategies,
insurance advice, and
estate planning
Provide financial planning
around personal
budgeting, cash flow
planning, and saving for
retirement
Retail and
Mass / Super
Affluent
Focus
• Retail clients (Investible assets: less than USD 100K)
• Mass affluent clients (Investible assets: USD 100K – USD 1M)
• Super affluent clients (Investible assets: USD 1M – USD 5M)
FA
18. Corporate Finance Institute®
Private Banker
High/Ultra High
Net Worth
Focus
• High net worth clients (HNW) (Investible assets: USD5M - 25M)
• Ultra high net worth clients (UHNW) (Investible assets: >USD25M)
PB
Highly sophisticated tax
mitigation strategies, estate
planning, bespoke banking
solutions, and philanthropy
advice
A team-based approach
providing highly tailored
and customized financial
planning and wealth advice
typically led by a private
banker
Much larger investment
universe
High touch, personalized
client service model with
around 50 clients
19. Corporate Finance Institute®
The Financial Advisor/Private Banker Client Journey
01. Identify and acquire clients through networking, prospecting, and segmentation
02. Onboard clients with the proper considerations for risk, legal, and compliance
03. Understand clients’ needs and risk appetites in order to provide appropriate
advice
04. Advise clients on financial planning, estate planning, succession planning, and
investment solutions.
05. Implement the investment strategy or services agreed upon by the client
06. Maintain and manage strong client relationships through periodic reviews
Steps to be successful as a financial advisor or private banker:
20. Corporate Finance Institute®
Know Your Client (KYC)
Starting A Relationship
Risk, Legal, and Compliance
Large focus on anti-money laundering and financial crime
• Why are they opening a certain type of account?
• Who are the account holders?
• What is the purpose of the account?
• Where are the funds coming from?
21. Corporate Finance Institute®
What It Takes to Succeed as a Financial Advisor / Private Banker
To be a successful financial advisor or private banker, you must have:
Good
interpersonal skills
A broad knowledge
of financial products
and services
Manage multiple
client relationships
and be available
A willingness to
‘hunt’ for new clients
Skills to engage in
networking
22. Corporate Finance Institute®
Skills Needed to Succeed as a Financial Advisor / Private Banker
Sales Skills
Client Management
Portfolio Management
Risk Management
Client
acquisition
Pipeline
management
Delivering
against
business plans
and targets
23. Corporate Finance Institute®
Skills Needed to Succeed as a Financial Advisor / Private Banker
Sales Skills
Client Management
Portfolio Management
Risk Management
Client needs
discovery
process
Delivering
solutions to
clients
Sustaining
strong client
relationships
Handling
objections
24. Corporate Finance Institute®
Skills Needed to Succeed as a Financial Advisor / Private Banker
Sales Skills
Client Management
Portfolio Management
Risk Management
Product
knowledge
Assessing
risk/return
Behavioral
finance
Building a
portfolio for a
client
25. Corporate Finance Institute®
Skills Needed to Succeed as a Financial Advisor / Private Banker
Sales Skills
Client Management
Portfolio Management
Risk Management
Professional
ethics
Risk
management
practices
Compliance
practices
Monitoring
client portfolios
27. Corporate Finance Institute®
Planning & Other Services
Offered Services Retail
Mass
Affluent
Super
Affluent HNW UHNW
Financial Planning
Estate Planning
Business Succession
Planning
Charitable Giving
Family Governance &
Family Office
Lending Solutions
Investment Banking
Yes
Limited
Very Limited
No
28. Corporate Finance Institute®
Financial Planning – Life Stages
Financial planning depends on an individual’s:
Time Horizon
Life Stage Financial
Situation
Long-Term
Financial Goals
• 20s to 40s – Earning
and Accumulation
• 40s to 60s – Managing
and Preservation
• +60s – Retirement and
Distribution
• Income
• Expenses
• Assets
• Liabilities
• Retirement
• Lifestyle
• Legacy
• When will the client
need to withdraw their
money?
29. Corporate Finance Institute®
Life Stages
Stage 1
STAGE 1: ACCUMULATING AND GROWING WEALTH
Age
>21 to mid 40s
Starting a
career
Managing expenses / Budgeting
(starting a family, education, housing, car, insurance)
21-40
People will have different priorities and investment styles at different life stages
30. Corporate Finance Institute®
Life Stages
Stage 2
STAGE 2: MANAGING AND PRESERVING WEALTH
Age
> mid 40s to 60
Stable career/
growing assets
Managing expenses / budgeting
(travel and lifestyle)
Planning for
retirement
People will have different priorities and investment styles at different life stages
40-60
31. Corporate Finance Institute®
Life Stages
Stage 3
STAGE 3: RETIREMENT AND DISTRIBUTION OF WEALTH (Age: > 60)
Age
>60
Retired /
Nearly retired
Managing expenses / budgeting
(health and lifestyle, retirement needs)
People will have different priorities and investment styles at different life stages
60+
32. Corporate Finance Institute®
Estate Planning Services
Transfer of wealth to the next generation is a long-term process and often involves planning
Ways to Transfer
Wealth
Having a Will Gifting Assets Setting Up a Trust
Life Insurance
33. Corporate Finance Institute®
Trusts
Setting Up a Trust
A trust is a fiduciary
relationship Gives the assets to the
trust
Holds title to the assets…
…for the benefit of the
beneficiaries
A legal entity is created
to hold the assets
Trustor
Trustee
Beneficiaries
36. Corporate Finance Institute®
Life Insurance
Term Life
Insurance
Permanent Life
Insurance
Universal Life
Insurance
Whole Life
Insurance
• Coverage for a limited
period
• Cheaper initially
• Tax-free death benefit
• No cash value
• Coverage for whole life
• Stable premiums
• Tax-free death benefit
• Accumulates cash value
• Coverage for whole life
• Flexible premiums
• Tax-free death benefit
• Accumulates cash value
37. Corporate Finance Institute®
Team of advisors will suggest custom solutions based on client’s needs and goals
Business Succession Planning
Preference in terms of
ownership transfer
Best way to structure
transaction
Includes planning for:
38. Corporate Finance Institute®
Charitable Giving / Philanthropy
Philanthropy is an act or gift done for humanitarian purposes
Client sets up and funds a foundation with the help of the bank
Client supports a foundation controlled by the bank by giving
funds through the bank
39. Corporate Finance Institute®
Financing/ Lending Solutions
Collateralized credit facilities are available to Private Banking clients
Leverage
Low interest rates Clients use debt… …to purchase assets
Liquid assets and assets of higher quality are
assigned higher lending value as collateral
Liquid assets and assets of higher quality are
assigned higher lending value as collateral
40. Corporate Finance Institute®
Financing/ Lending Solutions
Collateralized credit facilities are available to Private Banking clients
Hedging
Losses mitigated by
gains in another
investment
Liquidity
Clients avoid having to
liquidate any of their
investments
41. Corporate Finance Institute®
Family Governance
Family Governance
Decisions based on shared values and vision
for the family’s future
Relationship Managers within a bank are
trained to identify this need
42. Corporate Finance Institute®
Family Office
Family Office
Private Wealth
Management Firm
Acts as a treasury department to manage the
finances of a family
Acts as a treasury department to manage the
finances of a family
Manages finances and provides services such as
education and facilitating communications within a
family
Manages finances and provides services such as
education and facilitating communications within a
family
43. Corporate Finance Institute®
Investment Banking
Institutional investment banking products and services:
• M&A
• Direct Investments
• Co-investments
• Private placements
• Capital Markets
For large ultra high net worth
clients or family offices
Bill Gates
45. Corporate Finance Institute®
Investment Process
Investment Management Process
Providing good service is the key to being a successful financial advisor
Understanding
Clients’ Needs
Advising Implementing Reviewing
46. Corporate Finance Institute®
Discretionary or Advisory Wealth Management
Advisory
Discretionary
Client decides on every single
investment made
Relationship manager makes
recommendations and executes trades
Clients do not have time to
manage their own investments
Bank manages funds based on risk
and return expectations of the client
47. Corporate Finance Institute®
Investing
When investing, we need to consider:
Defining these factors will serve as a guide on how we allocate investments into various asset classes
Purpose of Investing Return Expectations Risks Involved Time Horizon
48. Corporate Finance Institute®
Before making any investment recommendation, it is important to determine the client’s Risk Profile
Expected Return and Risk Profile
Medium Risk
Low Risk High Risk
• Capital preservation
• Yield enhancement
• Cash, fixed income/bonds, and
mutual funds
• Balance between yield
enhancement and capital gains
• Willing to take more risks for
higher returns
• Fixed income, equities, mutual
funds/ETFs
• More interested in making
capital gains
• Higher risks and higher returns
• Equities, commodities, and/or
alternative asset classes
49. Corporate Finance Institute®
Expected Return Versus Risk
COMMODITIES
Higher
expected
return
Lower
expected
return
Low risk High risk
CASH
FIXED INCOME
REAL ESTATE
EQUITIES
FOREIGN
EXCHANGE
1
2
3
5
4
6
HEDGE FUNDS
8
PRIVATE EQUITY
7
50. Corporate Finance Institute®
Investment Management Solutions
Traditional Asset
Classes Retail Mass Affluent Super Affluent
High Net
Worth
Ultra High Net
Worth
Cash/Savings
Fixed Income
Equities
Mutual Funds, ETFs,
REITs
Foreign Exchange
Commodities
Yes
Limited
No
51. Corporate Finance Institute®
Investment Management Solutions
Alternative Asset
Classes
(Non-traditional) Retail Mass Affluent Super Affluent
High Net
Worth
Ultra High Net
Worth
Hedge Funds
Private Equity
Real Estate
Art
Wine
Yes
Limited
No
52. Corporate Finance Institute®
Traditional Asset Classes: Fixed Income / Bonds
Fixed Income / Bonds
Loans owed by the issuer to the
investor
Issuer
Pays periodic
interest…
…and principal to
investor
OR
53. Corporate Finance Institute®
Traditional Asset Classes: Fixed Income / Bonds
Bonds provide yield and a steady stream of income
Credit Risk Interest Rate Risk
• Borrower or issuer of the
bond goes bankrupt
• Investor stands to lose
part or all the investment
• Investment amount falls
in value as interest rates
rise
54. Corporate Finance Institute®
Traditional Asset Classes: Equities
Equities are listed on public
stock exchanges all over
the world
Stocks represent ownership
interest in a company
Equities are “stocks” or shares of a company
55. Corporate Finance Institute®
Traditional Asset Classes: Equities
Investors expect to make a
gain when the company
whose stock they bought
makes more
revenue/profit/cash flow
Dividend stocks provide
income to investors
Equities are “stocks” or shares of a company
56. Corporate Finance Institute®
Traditional Asset Classes: Equities
Company risks Economic cycle risks
Equities are usually considered medium or high-risk investments
57. Corporate Finance Institute®
Traditional Asset Classes: Mutual Funds / ETFs
Exchange Traded
Funds
Mutual Funds
• Funds are pooled together then invested
in various financial securities
• Actively/passive managed
• Higher fees
• Less liquidity
• Funds that track indices, sectors,
commodities, or other assets
• Listed and traded like stocks
• Passive/active managed
• Lower fees
• More liquidity
Generally, less risky than investing in individual bonds or stocks (diversification)
60. Corporate Finance Institute®
Traditional Asset Classes: Commodities
Precious Metals Industrial Metals
Soft Commodities Energy
Gold & silver
Platinum, palladium,
copper, etc.
Agriculture related
products
Oil & gas
61. Corporate Finance Institute®
Traditional Asset Classes: Commodities
Exchange Traded Funds (ETFs)
Mutual Funds
Equities of commodity producers or traders
Direct ownership of the commodity
How to invest in
commodities
• Prices influenced by various economic
activities, politics, weather patterns, and man-
made / natural disasters
• Investing in commodities is considered risky
• Prices influenced by various economic
activities, politics, weather patterns, and man-
made / natural disasters
• Investing in commodities is considered risky
62. Corporate Finance Institute®
Alternative Asset Classes: Hedge Funds
Alternative investments are less liquid and less transparent than traditional investments
Hedge Funds
Pool money primarily from
private investors and only
from accredited investors
Actively managed, but with
limited regulation and
transparency
Employ various investment
strategies
Less liquid than mutual funds
63. Corporate Finance Institute®
Alternative Asset Classes: Private Equity
Privately negotiated… …ownership in a privately held business enterprise
Funds for expansion plans, restructuring, research and development, etc.
Long-term investment (7-10 years)
64. Corporate Finance Institute®
Alternative Asset Classes: Private Equity
Capital Call: Private equity fund draws funds from investors as needed
Private Equity
Higher ROI HNW or Institutional
Investors
Diversification Control
65. Corporate Finance Institute®
Alternative Asset Classes: Private Equity
Illiquid investment Long investment
horizon
Initially negative
returns
Private equity is only for institutional clients or accredited investors
Positive returns in
later years
Private Equity
66. Corporate Finance Institute®
Accredited Investor
An individual/entity that is permitted to purchase
investment securities that may not be registered with
financial regulators
• Income >$200,000
• Net worth >$1,000,000, excluding primary residence
• Income
• Net worth
• Asset size
• Professional experience
67. Corporate Finance Institute®
Alternative Asset Classes: Real Estate
Tangible assets
Held long term
Highly diversified
Predictable cash flows
Potential for capital appreciation
Real Estate
• Direct or co-ownership
• Income producing, or value add
Illiquid investment
≠ REITs
68. Corporate Finance Institute®
How to use art as
collateral
Estate planning
specific to art
Where to exhibit
How to store and
transport art
Alternative Asset Classes: Art
Specialist teams advise HNW and UHNW investors on:
International art
market
What to buy &
acquisition strategy
Philanthropic
giving
Coordinating sale of
art with auction houses
69. Corporate Finance Institute®
Alternative Asset Classes: Wine
Specialist teams advise HNW and UHNW investors on:
Investment-grade
wines
What to buy and
acquisition strategy
How to store and
transport wine
Coordinating sale of wine
with auction houses