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ARNAB SARKAR
Mobile: +91-9099455500
E-Mail: sarkar.arnab@rediffmail.com, asarkars33902@gmail.com
Senior Managerial Assignments –Strategic Leadership / Business Excellence
SUMMARY
 Six Sigma Master Black Belt with over 20 years of comprehensive experience in
numerous process improvement and business excellence initiatives
 Holds the credit of mentoring and executing more than 150 Lean Six Sigma and 25
Kaizen projects, which delivered a benefit of 2200K USD for APIMEA region.
 Distinction of being the first batch International Qualified Master Black Belt in Six
Sigma, from Indian Statistical Institute, Bangalore.
 Recognized as an approved Master Black Belt, Black Belt and Green Belt Trainer by
ASCB (E) – UK
 As a Leader of Six Sigma – India Retail Measurement System, successfully led
completion of 100 Six Sigma Projects which in turn helped 120 executives certified
with Advanced Green Belt and 8 with Black Belt and enabled the organization to save
USD 1.2 mn.
 Specialist in a wide range of change disciplines including innovation, process re-
engineering, business architecture, technology, etc.
 Experienced in working end-to-end from strategy through to execution in complex and
global operations
 Actively involved in institutionalizing and sustaining change, developing business excellence models, etc.
 Stellar role in driving the commitment of business leadership and managing resistance
 Champion in making decisions regarding the business process to enable end-to-end success through utilization of
business process, common tools and business practices
 Leadership in directing Senior Business Leaders to develop business process strategies, identify process improvement
opportunities that are linked to long-term business strategies
AREAS OF EXPERTISE
 Closely collaborating with Leadership Team to enhance cross-functional learning and best
practice sharing
 Comfortable interacting with multiple levels of organisation and leading global and cross-
functional strategic business projects
 Creating awareness for driving process improvement strategy & methodology, ensuring
maximum operational efficiency, andimplementing Six Sigma projects
 Realizing process improvements, applying different Six Sigma tools & techniques in
different business processes to enhance productivity & profitability
 Conceptualizing and implementing the external assessment process and working towards
making the organization more effective and productive
 Performing efficient management by tracking projects with respect to time & cost over-
runs and value realization to ensure timely execution of projects within the budget
 Ensuring that best practices and lessons learned are documented and shared appropriately
across functional units and associates
 Ascertaining timely and effective communication and working cross-functionally with
various business stakeholders
CAREER HISTORY
Concept Business Excellence Pvt. Ltd., Baroda as Principal Consultant since Jul’14
Role:
 Addressing the client queries on Six Sigma, business excellence training and consultation
 Delivering regular trainings on Six Sigma, Change Management, TQM, SPC, MSA and 7 QC Tools
 Accountable for converting the client enquiries into business
 Carrying out gap analysis for the clients for their journey towards business excellence
 Furnishing expert guidance and mentoringthem in their journey of business transformation / excellence
The Nielsen Company, Baroda from Dec’02 – Jul’14
Joined asDy. Management Representative – QMS / Overall RMS Six Sigma Leader (India) and rose to the
post of Associate Director, Global Operations – Global Input Validation (IV) Team
Growth Path
As Associate Director, Global Operations – Global Input Validation (IV) Team from May’13 – Jul’14
 Responsible for global strategic projects across platforms / countries as per business
need within IV Team
 Steered efforts for identifying and implementing Global IV Key Process Indicator
including Rolled Throughput Yield across 90 countries across the globe
 Instrumental in developing Process Harmonization Rating Model for all platform /
processes in global IV
 Identified the key parameters impacting workload, validated the resources based on
these key parameters, created a Predictive Regression Model for 70 Countries and
then created the action plan for optimization of the same
 Successfully accomplished global project for creating and implementing the KPIs and
SLA for Global Operation Query Resolution process across 100 countries
As Associate Director, Global Solutions – Global Nielsen Enablement Team from
Oct’10 – Apr’13
 Played a key role in delivering Global Governance projects including 5 cross-country regional projects and 2 projects in
the area of International Delivery Centre & SOP of Euro-Factory Transition
 Accomplished the Input Validation Audit Project, conducted an audit of the Input Validation Team in Europe, compared
the same with US and provided recommendations which helped in minimizing 43% of IV resource from current state
within 1 year
 Efficiently executed MEA Training and Skill–Set–Assessment Project to identify the knowledge gap of the associates in TCS
MEA Team and helped them to improve Quality Escape (Customer Complaint)
 Pivotal in framing the structure for Global SOP Compliance Model
As Black Belt–Business Process Improvement (Global Operations), Asia Pacific, Middle East & Africa from Oct’07 –
Sep’10
 Instrumental in guiding BPI Projects and Kaizen events across Asia Pacific & Africa for global operations to reduce process
variation and eliminate waste
 Holds the credit of executing:
o 8 BPI projects and providingsupport for another 2 completed projects which delivered benefit of 1000K USD for
APIMEA region
o 8 Act Now Projects which helped in removing process redundancy
 Successfully implemented 2 Kaizen events for India, 1 for MEA (UAE & KSA) & 1 for Kraft National Driver
 Recognized for the efforts and received Special Award for leading the Kraft National Driver Kaizen Event
As Dy. Management Representative – QMS / Overall RMS Six Sigma Leader (India)from Dec’02 – Sep’07
 Actively involved in establishing and maintaining company’s Quality Management System in liaison with the Certification
Body for third party audit.
 Efficiently mentored Six Sigma Projects undertaken by the organization across all COEs
 Successfully unfolded the scope of ISO 9001 certification for Field Operations (approx. 50 towns across India), Business
Development And Client Servicing processes (across 8 metro cities)
 Spearheaded over 100 Six Sigma Projects in just 3 years which helped over 120 associates to achieve Advanced Green Belt
Certificate & 8 people to achieve Black Belt Certificate and eventually delivered 1200K USD for India RMS Business
 Instrumental in leading a RMS Project which won 2nd Prize in a Six Sigma Case Presentation Contest (National Level)
organized by ‘Quality Council of India’ & ‘SQC & OR Unit of ISI, Bangalore in 2007
PREVIOUS EXPERIENCE (Highlights)
The Antifriction Bearings Corporation Ltd., Bharuch, Gujarat as Deputy Management Representative
(Assistant Manager) / Statistician from Sep’97 – Nov’02
 Pivotal in testing the consistency of Roller Grading Machine using Tests of Significance which enabled the
organization to finalize the business deal with ‘Carraro Spa’ (Italy)
 A Regression model between two measurement systems saved the organization (ABC Ltd.) approx. INR 2.5 mn during the
year 2000
 Responsible to lead the Plant in establishing, implementing and maintaining Quality System in accordance with QS-9000,
including liaise with External & Certification Body on matters related Quality System and Organizing Internal as well as
Supplier Audit
 Guiding and mentoring Process Improvement Projects, impart training on various Statistical Tools, SPC and MSA
Pantaloons Fashions (I) Ltd., Kolkata / Bhubaneswar/ Patna from Jan’95 – Aug’97
Joined as Sales Executive and rose to the post of Assistant Manager (Unit In–charge) – Sales & Marketing
ACHIEVEMENTS
 Instrumental in delivering over 1000 hours of training on Six Sigma, Lean & Quality Management Systems
 Effectively worked on various Quality Management Systems (ISO 9001, QS 9000, ISO/TS 16949 & VDA 6.1)
 Holds the credit of training and certifying more than 30 Black and Green Belts from different companies like L&T, ABB
Ltd., Vodafone, Torrent Power, Gunnebo India, etc.
 Conducted Training & Consulting:
o 3 batches of Green Belt Sessions for more than 40 Executives at Collabera
o TPM& TQM Sessions in Apollo Tyres, 7 QC Tools sessions at Saint Gobain and SPC at Signode India
OTHER ENGAGEMENTS
 Invited as Jury Member for “Confederation of Indian Industries ‘QC Circle Competition’ – Gujarat State Level” during 2012
 Invited as Judge for Annual Six Sigma and Lean CTR Project Competition for Esser Steel, Hazira.
 Delivered a research paper on “Quality Costing in a Bearing Industry” published by SQC & OR Unit, ISI, Baroda
TRAININGS / COURSES ATTENDED
 International Qualified Master Black Belt in Six Sigma from Indian Statistical Institute, Bangalore in 2006
 Over 10 Seminars on Six Sigma, Lean and Continuous Improvements conducted by Indian Statistical Institutes
and Quality Council of India
 Lean Management Champion from ASCB (E), UK in 2015
ACADEMIC DETAILS
 Masters in Economics from Jadavpur University, Kolkata in 1994
 Degree (Economics Hons.) from BB College, Asansol, The University of Burdwan in 1992
IT SKILLS
 Well versed with MS-Office and Internet Applications
PERSONAL DETAILS
Date of Birth: 4thJanuary, 1970
Address: C – 1/2, Rishikesh Apartment, Opp. Rajhans Apartment, Nr. Anant Park Society, Vasna Road,
Vadodara – 390015
Languages Known: English, Bengali and Hindi

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Senior Managerial Assignments –Strategic Leadership / Business Excellence

  • 1. ARNAB SARKAR Mobile: +91-9099455500 E-Mail: sarkar.arnab@rediffmail.com, asarkars33902@gmail.com Senior Managerial Assignments –Strategic Leadership / Business Excellence SUMMARY  Six Sigma Master Black Belt with over 20 years of comprehensive experience in numerous process improvement and business excellence initiatives  Holds the credit of mentoring and executing more than 150 Lean Six Sigma and 25 Kaizen projects, which delivered a benefit of 2200K USD for APIMEA region.  Distinction of being the first batch International Qualified Master Black Belt in Six Sigma, from Indian Statistical Institute, Bangalore.  Recognized as an approved Master Black Belt, Black Belt and Green Belt Trainer by ASCB (E) – UK  As a Leader of Six Sigma – India Retail Measurement System, successfully led completion of 100 Six Sigma Projects which in turn helped 120 executives certified with Advanced Green Belt and 8 with Black Belt and enabled the organization to save USD 1.2 mn.  Specialist in a wide range of change disciplines including innovation, process re- engineering, business architecture, technology, etc.  Experienced in working end-to-end from strategy through to execution in complex and global operations  Actively involved in institutionalizing and sustaining change, developing business excellence models, etc.  Stellar role in driving the commitment of business leadership and managing resistance  Champion in making decisions regarding the business process to enable end-to-end success through utilization of business process, common tools and business practices  Leadership in directing Senior Business Leaders to develop business process strategies, identify process improvement opportunities that are linked to long-term business strategies AREAS OF EXPERTISE  Closely collaborating with Leadership Team to enhance cross-functional learning and best practice sharing  Comfortable interacting with multiple levels of organisation and leading global and cross- functional strategic business projects  Creating awareness for driving process improvement strategy & methodology, ensuring maximum operational efficiency, andimplementing Six Sigma projects  Realizing process improvements, applying different Six Sigma tools & techniques in different business processes to enhance productivity & profitability  Conceptualizing and implementing the external assessment process and working towards making the organization more effective and productive  Performing efficient management by tracking projects with respect to time & cost over- runs and value realization to ensure timely execution of projects within the budget  Ensuring that best practices and lessons learned are documented and shared appropriately across functional units and associates  Ascertaining timely and effective communication and working cross-functionally with various business stakeholders CAREER HISTORY Concept Business Excellence Pvt. Ltd., Baroda as Principal Consultant since Jul’14 Role:  Addressing the client queries on Six Sigma, business excellence training and consultation  Delivering regular trainings on Six Sigma, Change Management, TQM, SPC, MSA and 7 QC Tools  Accountable for converting the client enquiries into business  Carrying out gap analysis for the clients for their journey towards business excellence  Furnishing expert guidance and mentoringthem in their journey of business transformation / excellence
  • 2. The Nielsen Company, Baroda from Dec’02 – Jul’14 Joined asDy. Management Representative – QMS / Overall RMS Six Sigma Leader (India) and rose to the post of Associate Director, Global Operations – Global Input Validation (IV) Team Growth Path As Associate Director, Global Operations – Global Input Validation (IV) Team from May’13 – Jul’14  Responsible for global strategic projects across platforms / countries as per business need within IV Team  Steered efforts for identifying and implementing Global IV Key Process Indicator including Rolled Throughput Yield across 90 countries across the globe  Instrumental in developing Process Harmonization Rating Model for all platform / processes in global IV  Identified the key parameters impacting workload, validated the resources based on these key parameters, created a Predictive Regression Model for 70 Countries and then created the action plan for optimization of the same  Successfully accomplished global project for creating and implementing the KPIs and SLA for Global Operation Query Resolution process across 100 countries As Associate Director, Global Solutions – Global Nielsen Enablement Team from Oct’10 – Apr’13  Played a key role in delivering Global Governance projects including 5 cross-country regional projects and 2 projects in the area of International Delivery Centre & SOP of Euro-Factory Transition  Accomplished the Input Validation Audit Project, conducted an audit of the Input Validation Team in Europe, compared the same with US and provided recommendations which helped in minimizing 43% of IV resource from current state within 1 year  Efficiently executed MEA Training and Skill–Set–Assessment Project to identify the knowledge gap of the associates in TCS MEA Team and helped them to improve Quality Escape (Customer Complaint)  Pivotal in framing the structure for Global SOP Compliance Model As Black Belt–Business Process Improvement (Global Operations), Asia Pacific, Middle East & Africa from Oct’07 – Sep’10  Instrumental in guiding BPI Projects and Kaizen events across Asia Pacific & Africa for global operations to reduce process variation and eliminate waste  Holds the credit of executing: o 8 BPI projects and providingsupport for another 2 completed projects which delivered benefit of 1000K USD for APIMEA region o 8 Act Now Projects which helped in removing process redundancy  Successfully implemented 2 Kaizen events for India, 1 for MEA (UAE & KSA) & 1 for Kraft National Driver  Recognized for the efforts and received Special Award for leading the Kraft National Driver Kaizen Event As Dy. Management Representative – QMS / Overall RMS Six Sigma Leader (India)from Dec’02 – Sep’07  Actively involved in establishing and maintaining company’s Quality Management System in liaison with the Certification Body for third party audit.  Efficiently mentored Six Sigma Projects undertaken by the organization across all COEs  Successfully unfolded the scope of ISO 9001 certification for Field Operations (approx. 50 towns across India), Business Development And Client Servicing processes (across 8 metro cities)  Spearheaded over 100 Six Sigma Projects in just 3 years which helped over 120 associates to achieve Advanced Green Belt Certificate & 8 people to achieve Black Belt Certificate and eventually delivered 1200K USD for India RMS Business  Instrumental in leading a RMS Project which won 2nd Prize in a Six Sigma Case Presentation Contest (National Level) organized by ‘Quality Council of India’ & ‘SQC & OR Unit of ISI, Bangalore in 2007
  • 3. PREVIOUS EXPERIENCE (Highlights) The Antifriction Bearings Corporation Ltd., Bharuch, Gujarat as Deputy Management Representative (Assistant Manager) / Statistician from Sep’97 – Nov’02  Pivotal in testing the consistency of Roller Grading Machine using Tests of Significance which enabled the organization to finalize the business deal with ‘Carraro Spa’ (Italy)  A Regression model between two measurement systems saved the organization (ABC Ltd.) approx. INR 2.5 mn during the year 2000  Responsible to lead the Plant in establishing, implementing and maintaining Quality System in accordance with QS-9000, including liaise with External & Certification Body on matters related Quality System and Organizing Internal as well as Supplier Audit  Guiding and mentoring Process Improvement Projects, impart training on various Statistical Tools, SPC and MSA Pantaloons Fashions (I) Ltd., Kolkata / Bhubaneswar/ Patna from Jan’95 – Aug’97 Joined as Sales Executive and rose to the post of Assistant Manager (Unit In–charge) – Sales & Marketing ACHIEVEMENTS  Instrumental in delivering over 1000 hours of training on Six Sigma, Lean & Quality Management Systems  Effectively worked on various Quality Management Systems (ISO 9001, QS 9000, ISO/TS 16949 & VDA 6.1)  Holds the credit of training and certifying more than 30 Black and Green Belts from different companies like L&T, ABB Ltd., Vodafone, Torrent Power, Gunnebo India, etc.  Conducted Training & Consulting: o 3 batches of Green Belt Sessions for more than 40 Executives at Collabera o TPM& TQM Sessions in Apollo Tyres, 7 QC Tools sessions at Saint Gobain and SPC at Signode India OTHER ENGAGEMENTS  Invited as Jury Member for “Confederation of Indian Industries ‘QC Circle Competition’ – Gujarat State Level” during 2012  Invited as Judge for Annual Six Sigma and Lean CTR Project Competition for Esser Steel, Hazira.  Delivered a research paper on “Quality Costing in a Bearing Industry” published by SQC & OR Unit, ISI, Baroda TRAININGS / COURSES ATTENDED  International Qualified Master Black Belt in Six Sigma from Indian Statistical Institute, Bangalore in 2006  Over 10 Seminars on Six Sigma, Lean and Continuous Improvements conducted by Indian Statistical Institutes and Quality Council of India  Lean Management Champion from ASCB (E), UK in 2015 ACADEMIC DETAILS  Masters in Economics from Jadavpur University, Kolkata in 1994  Degree (Economics Hons.) from BB College, Asansol, The University of Burdwan in 1992 IT SKILLS  Well versed with MS-Office and Internet Applications PERSONAL DETAILS Date of Birth: 4thJanuary, 1970 Address: C – 1/2, Rishikesh Apartment, Opp. Rajhans Apartment, Nr. Anant Park Society, Vasna Road, Vadodara – 390015 Languages Known: English, Bengali and Hindi