You might have thought about going all-wireless in your office, but wondered -- is it really possible? What about the desk phone? Well, earlier this year, Aruba Networks cut all cords to the desk and transformed to an all-wireless workplace. Join the webinar and hear directly from Alex Derafshan, senior director of IT at Aruba, about what challenges his team faced and how they tackled going all-wireless -- including the final step of eliminating the desk phones. In this webinar, Alex will share and answer questions about: - Social and technical considerations for going all-wireless - Wi-Fi best practices for business-critical operations - Microsoft Lync design for unplugging desk phones - Actual capex and opex savings realized If you've ever been curious what it's like to cut the last cord -- this webinar will tell you all about it!

1. CONFIDENTIAL
© Copyright 2014. Aruba Networks, Inc. All rights
reserved
UNPLUGGING THE LAST CORD
Technical Webinar

2. SPEAKERS
Alex Derafshan
Senior Director, IT Infrastructure
Aruba Networks
Keyur Shah
Product Marketing
Aruba Networks

3. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights
reserved
IS HERE

4. 84%
WOULD NOT USE A DESKTOP
COMPUTER GIVEN THE CHOICE
65%
HAVE THREE OR MORE DEVICES
+
29%
WOULD GIVE UP
COFFEE BEFORE
SMARTPHONE

5. #GENMOBILE
IMPERATIVE:
ALL-­‐WIRELESS
WORKPLACE

6. LYNC
REPLACES
DESKPHONES
AT
ARUBA

7. WHY
ARUBA
CHOSE
LYNC
Best user experience of any UCC offering
Seamless integration with MS
Office productivity suite
Mobile app for smartphones & tablets
Lync federation for partners
with Lync & Skype
Tight integration with Aruba Wi-Fi for
optimal service delivery

8. ALL-­‐WIRELESS
WORKPLACE
FINANCIAL
BENEFIT
FOR
ARUBA
Over
$2M
saved
in
infrastructure,
conferencing
and
long
distance
services

9. That’s
$900+
Per
Person
Saved!
$900$900 $900$900 $900$900 $900$900 $900$900 $900$900$900$900 $900 $900 $900

10. IT
FORMULA
FOR
SUCCESS
Prep the
Network
Start with
Pilot
Enterprise
Voice
rollout
Cut the
Cord

11. WHICH
VLAN?
VOICE
OR
DATA?

12. APP-­‐AWARE
NETWORK
WITH
APPRF
SSID: cavalier ü Single
VLAN
for
all
devices
ü Single
SSID
Wi-­‐Fi
network
ü QoS
management
per
app
ü OpVmized
Wi-­‐Fi
per
app
Access Core/Dist
DMZ
11010010101010001001101

13. MAKE
WIFI
RELIABLE
• On going monitoring for RF noise
and interference
Clean RF
• Install 802.11ac APs to provide
high capacity dense coverage
everywhere
High density
coverage
• RF redundancy with overlapping
coverage
• Backhaul redundancy with 2
cable pulls to same AP
Wi-Fi
redundancy

14. USE
LYNC
SDN
API
TO
OPTIMIZE
WI-FI ROAMING
PRIORITY OVER THE
AIR
WI-FI CALL LOAD BALACING

15. COVERAGE
VERIFIED
WITH
AIRWAVE

16. IT
FORMULA
FOR
SUCCESS
Prep the
Network
Start with
Pilot
Enterprise
Voice
rollout
Cut the
Cord

17. SUCCESSFUL
PILOT
IS
KEY
• Hire Lync experts for
installation and IT
training
• Handpick few power
users
• Build a team of all-
wireless champions
• Recognize early
adopters
Option Set B: Sticker & Cube Flag
IAM FREE
PHO
NE CORD CUT. FREEDOM CLAI
MED.
UNRESTRAINED
RELEASEDMOBILE
LIBERATED MOVEMENT
UNBOUNDRESCUED
DETATCHED UNTETHERED
UNRESTRAINED
RELEASEDMOBILE
LIBERATED MOVEMENT
UNBOUNDRESCUED
DETATCHED UNTETHERED
UNRESTRAINED
RELEASEDMOBILE
LIBERATED MOVEMENT
UNBOUNDRESCUED
DETATCHED UNTETHERED
UNRESTRAINED
RELEASEDMOBILE
LIBERATED MOVEMENT
UNBOUNDRESCUED
LIBERATEDLIBERATED
UNBOUNDUNBOUND
PHONE CORD CUT.
FREEDOM CLAIMED.

18. IT
FORMULA
FOR
SUCCESS
Prep the
Network
Start with
Pilot
Enterprise
Voice
rollout
Cut the
Cord

19.
#1
TRAIN
EARLY,
TRAIN
OFTEN
Mandatory
onsite
and
online
user
training
• CapabiliVes
and
benefits
• ConverVng
business
processes
• Pla_orm-­‐specific
recommendaVons

20. PEOPLE
THAT
AREN’T
TRAINED
WILL
CALL
YOUR
HELPDESK…
and
worse,
they’ll
tell
others,
slowing
adopVon

21. SOME
MAY
TAKE
THEIR
GREIVANCE
TO
SOCIAL
MEDIA

22.
#2
ARM
HELPDESK
WITH
END-­‐
TO-­‐END
MONITORING
TOOLS

23. MAINTAIN
WELLNESS,
DON’T
FIREFIGHT
Microsob
Lync
SDN
API
integrates
with
Aruba
WLAN
for
proacVve
monitoring

24. MONITOR
FOR
TROUBLESPOTS
Where
do
poor
Wi-­‐Fi
and
Lync
overlap?
Aruba AirWave

25. CORRELATION
ACROSS
LYNC
AND
WLAN

26. 3_Custom Layout
UCC
PERFORMANCE
ASSURANCE
• View Call Quality
• Identify Root Cause
of Poor UCC
Experience
• Audit UCC Devices
• Visualize AppRF
Performance

27.
#3
PRIME
YOUR
USERS
Hold
major
company
trainings
&
events
over
Lync

28. IT
FORMULA
FOR
SUCCESS
Prep the
Network
Start with
Pilot
Enterprise
Voice
rollout
Cut the
Cord
“Quality and user
acceptance will be the
primary drivers for softphone
acceptance”

29. THE
RESULT:
FAST
LYNC
ADOPTION
Lync Goes Live Month #1 Month #2

30. TAPERING
LYNC
HELPDESK
TICKETS
0
20
40
60
80
100
120
140
Jan-14 Feb-14 Mar-14
# of Helpdesk Tickets
(to date)

31. HAPPY
#GENMOBILE
USER
COMMENTS
“Wow, Lync is amazing! I’ve never had such a
simple experience booking and running a video
meeting.”
“Today, I started using Lync on my iPhone. What a
difference. How did I tolerate being tethered for so
long!”
“Just watched IT carry off my desk phone. Good
riddance!”
“I’ve only been using Lync one month now and my
experience is solid.”

32. THE
ALL-­‐WIRELESS
WORKPLACE
Aruba
cuts
the
last
cord

33. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights
reserved
Are you ready for

34. START WITH THE #GENMOBILE SCORE
• Survey-based self
assessment
• Evaluate readiness
for all-wireless
workplace
• Scored from 1 to 10
http://arun.ly/ztJCA

35. #GENMOBILE
ASSESSMENT
REPORT
Overall score with
section breakdown
Personalized recommendations
to improve score
Potential savings
with rightsizing
http://arun.ly/ztJCA

36. Thank You