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Increasing Brand Awareness Through
Social Media Communications
Welcome……….
We are
Asaduzzaman
Md. Anwar Jahid
Harrods
Industry Retail, Departmental Store
Type Private Company
Founder Charles Henry Harrod, 1834
Headquarters London, United Kingdom
Owner
Area served
Products
Number of Employee
Qatar Holdings
Western Europe & United States
Quality and Luxury Goods
12000
We have studied ‘Harrods’
Our study key topics…
Public Relation.
Internal and External Communications.
Social Media for brand awareness.
Social media in recruitment.
Public Relation (PR)
Internal & External Communication
Internal Communication
 Internal communication is the
process of exchanging
information among the people
of different level or internal
participants within the
organization.
 Internal Magazine
 Departmental Forums
 Less Costly
External Communication
 External communication is an
informal exchange of information
and messages between an
organization and other
organizations, groups or individuals
outside its formal structure.
 Communication through electronic
and social media
 Wider approach to reach external
publics
 Relatively more costly
Social Media in branding
Communication through Social
media…
Wider and easy approach in communicating
customers
Audience engagement
Reaching diversified Audience
‘Current’ brand image
Social media in recruitment
Enables reaching increased number of
applications
Enables attracting high quality candidates
Facilitates quicker approach in recruitment
Provides planned and grate service to
candidates.
Thanks…………..

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Increasing Brand Awareness Through Social Media Communications

  • 1. Increasing Brand Awareness Through Social Media Communications
  • 3. Harrods Industry Retail, Departmental Store Type Private Company Founder Charles Henry Harrod, 1834 Headquarters London, United Kingdom Owner Area served Products Number of Employee Qatar Holdings Western Europe & United States Quality and Luxury Goods 12000
  • 4. We have studied ‘Harrods’ Our study key topics… Public Relation. Internal and External Communications. Social Media for brand awareness. Social media in recruitment.
  • 6. Internal & External Communication Internal Communication  Internal communication is the process of exchanging information among the people of different level or internal participants within the organization.  Internal Magazine  Departmental Forums  Less Costly External Communication  External communication is an informal exchange of information and messages between an organization and other organizations, groups or individuals outside its formal structure.  Communication through electronic and social media  Wider approach to reach external publics  Relatively more costly
  • 7. Social Media in branding Communication through Social media… Wider and easy approach in communicating customers Audience engagement Reaching diversified Audience ‘Current’ brand image
  • 8. Social media in recruitment Enables reaching increased number of applications Enables attracting high quality candidates Facilitates quicker approach in recruitment Provides planned and grate service to candidates.