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Quota




                     and




        Professional Sales Practices
                 Workshop
         Cairo, October 10,11 2012
Introduction                                        “I just wanted to send a
                                                                           little note, as I continue to
Acquisition and retention of knowledge and attitudinal change lead to      get feedback from the
                                                                           training session provided a
behavioral changes and improved performance. The more the learner is       couple of weeks ago.
engaged, the higher the retention/usage of skills taught.
                                                                           The booking process and
                                                                           delivery were flawless, and
Research has proven that learners whose knowledge acquisition was          the course content was
higher at a training event were more likely to transfer this learned       fantastic! The first two
                                                                           stages we could probably
material to the marketplace hence Quota®'s emphasis on experiential        do every couple of
learning.                                                                  months. I was unsure how
                                                                           the full day course would
                                                                           go over, but the content
Gamification has proven itself to be the leading method for involving      and the format kept
                                                                           everyone engaged down
the student in the learning material. Quota® is the world's leading        to the final second win by
sales training organization that uses Gamification as it's core training   our most unlikely of teams
methodology to create an experiential learning environment.                (they were down all day!).
                                                                           Since the session, some
                                                                           feedback has come in as
Learning originates from the materials provided, the peer-learning and     follows:
coach generated ‘connections’ to the Quota® content.                       “10 times better than
                                                                           previous trainer.... It wasn't
                                                                           about the trainer, it was
                                                                           about the training!”

                                                                           “Best training I've ever
                                                                           been through”

                                                                           “When I heard it was going
                                                                           to 4:30 I thought it would
                                                                           be draining. It not only
                                                                           flew by, but I left energized
                                                                           and pumped!”

                                                                           “Impactful”

                                                                           Thanks again for the
                                                                           excellent experience and
                                                                           program! We are certainly
                                                                           excited for more Quota
                                                                           learning (and fun!).

                                                                           Adam Wills
                                                                           Sales Manager
                                                                           Redmond Williams
Quota® has been tailored to meet the different approaches to training
and incorporates the individual approach, through the use of
personalized workbooks and link-back exercises but also the
organizational approach emphasizing group activities and teamwork
throughout.

Further outcomesclients experience post-Quota® training are:

• Increased sales volume
                                                                           “This course has proven
• Improved customer relations                                              to be a great benefit to
• Increased salesperson commitment leading to lower levels of staff        me as a National Sales
                                                                           Manager. I have been
turnover                                                                   able to implement the
• Decreasing selling costs                                                 practices with the sales
                                                                           force across Canada
• Improved control of the sales force                                      and I believe it is a big
• Better time management                                                   reason why we are
                                                                           prospering during this
                                                                           recessionary time. We
                                                                           have been able to
                                                                           increase our sales by
                                                                           30% YTD and we are
Instructional Methodology                                                  currently the best
                                                                           performing division
The core content is the same material taught at the University of          globally.”
Toronto, School of Continuing Studiesandthe Schulich Executive             Frank Malta
Institute. In particular, competencies taught will provide the             National Sales Manager
participants with                                                          Handicare

A clear understanding of their roles & responsibilities and how they can
positively impact their business development results
Essential field business development skill sets. Various competencies
and practices ensure contemporary Partnership Selling effectiveness.       “The contents of this
                                                                           course is essential . It is
Training in the use of strategic selling to improve senior level           well structured and rich in
interactions                                                               detail.It was a great
                                                                           pleasure to attend this
                                                                           course and I would
                                                                           recommend it very
                                                                           enthusiastically. To be
                 Involvement = Retention!                                  honest, I’m already
                                                                           missing it!.

                                                                           Jane Lima
Modules in the Quota® process use:
Learning Objectives
Group and Individual learning activities
Handouts and exercises                                                                    “I feel that I have
Coaching and presentation practice sessions                                               effectively acquired the
                                                                                          tools to help me step up
Templates for written work that can be used immediately post-                             to the plate as I am now
workshop                                                                                  confident in my abilities
                                                                                          to recruit, to train and to
Skill Review Guide Cards to ensure Sales Representatives can review                       hold an effective and
key Quota® Business Development practices                                                 interesting sales
                                                                                          meeting. I have more
                                                                                          confidence in my
PSP Workshop Module Content                                                               abilities....as well as,
                                                                                          confidence in the tools
                                                                                          that I have acquired to
The workshop will focus on a combination of primary sales skill and                       successfully progress in
                                                                                          my career in Sales
advanced strategic selling skills to ensure the participants have the                     Management.”
competencies required to increase their organization business and
market share.                                                                             CalumNicol
                                                                                          Therapist’s Choice

Core Program: 40 competencies reviewed in the 10-stage B2B business
development process. This 1-day program will be tailored to the Sales
Representatives process and client situations.
                                                                                          “This course, with its focus
                                                  STAGE 5 - Product/Service               on geographical field
Partnership Selling – The Evolution of Selling    Demonstration                           sales...gave much more
                                                  · I.B.O.A.T.                            insight and knowledge
The Sales Cycle                                   · Committee Interview                   about day to day
· Key Events of the Business Development Cycle · Presentation Preparation and Agenda      challenges of sales
· Securing a Next Key Event                                                               managers. Especially
                                                  STAGE 6 - Presenting a Proposal         with respect to people
STAGE 1 - Prospecting                             · Seven Basic Rules to Proposal         management and
· Building a daily prospecting plan               Presentation                            personnel issues.”
· Introductory Script
· Getting Through ‘Screens’                       STAGE 7 – Gaining Influencer Support    FarhadHajkazemian
· Leaving Messages                                · Triangulation                         Ziggurat Development
· Handling Prospecting Obstacles                  · Securing a Commitment                 Corp.
                                                  · 6 Core Closing skills
STAGE 2 - Qualifying                              · Appropriate Closes per Buying Style
·   Writing Email, Target Letters and Direct Mail
·   Multiple Business Development Cycles          STAGE 8 – Gaining Key Decision-Maker
·   Qualifying (B.P.O.U.T.)                       or Committee Commitment
                                                  · Competitive Selling Practices
STAGE 3 - The Initial Meeting
·   Meeting your client                           STAGE 9 – Purchasing Approves, P.O.
·   Confidence Builders                           Issued
·   6 Steps to a Professional Greeting            · Handling Purchasing obstacles
·   Individual Motivators                         · Negotiating
·   Organization Motivators
                                                  STAGE 10 – Product/Service Delivered,
STAGE 4 - Conducting a Needs Analysis             Payment Received
·   Needs Identification Selling                  · Post-sales service
·   Conducting the Needs Analysis                 · Written Communication
                                                  · Thank your client!
Deliverables & Outcomes
Each participant will receive:                                            “We embarked on the
                                                                          creation of a custom sales
                                                                          training program based on
Quota® Player Workbook                                                    our desire to have an 'in-
Full-day of Quota® training in B2B 10-stage, 40 competency training       company' program that
                                                                          completely reflected our
modules.                                                                  sales process; company
Quota® Binder                                                             culture and unique selling
                                                                          proposition. After
Quota® Skill Review Guide Cards                                           reviewing various
Quota® Pen                                                                programs in the
                                                                          marketplace,we chose the
Quota® Graduation Certificate                                             Quota@ System as it had
A subscription to Q NEWS™ (monthly email newsletter with                  4 unique capabilities: it
contemporary business development tips & techniques)                      was the most
                                                                          contemporary in the
                                                                          marketplace; the game
                                                                          teaching methodology was
OUTCOMES                                                                  unique and engaging; the
                                                                          system allowed us to
                                                                          expand into other sales
Each participant will have increased ability & skills sets to increase    development areas;
client penetration and market share. In particular, they will leave the   The Quota@team was
workshop with a myriad of contemporary business development               absolutely outstanding in
practices they can immediately apply to their day-to-day tasks and        their responsiveness;
                                                                          sensitivity and reliability.
responsibilities.                                                         The final product was
                                                                          exactly as promised and
                                                                          we are now in process of
                                                                          rolling it out to our dealers
                                                                          and reps across Canada.

                                                                          We give the Quota@team
                                                                          our highest
                                                                          recommendation and
                                                                          welcome a call from any
                                                                          party interested in working
                                                                          with Quota@ on their own
                                                                          custom sales training
                                                                          program.”

                                                                          Gabriel Nicoletti
                                                                          Director, Dealer &
                                                                          Residential Sales
                                                                          Reliance Protectron
                                                                          SecurityServices
What is the Quota® System
The Quota® System is a unique sales training program that provides
outstanding skill development in contemporary sales situations. The
process of creating elite sales performers involves a variety of steps
including:
                                                                         “This is probably the best
Core Training in eitherQuota®B2B or B2C sales stages                     course I have ever taken.
Quota® COACH™Sales Management field sales coaching that reinforces       Most of the materials and
                                                                         ideas are what is most
and enhances sales representative effectiveness                          useful to me. I am
Sales Meeting training and reinforcement of competencies learned in      confident this will help me
                                                                         tremendously in my career.
the core Quota® program. TheQuota® Q’ube™ provides the Q Master          Overall, I think this is a
(Sales Manager) with 7 fun and dynamic games (10-15 minutes each)        great course and I will
                                                                         definitely recommend my
that make each sales meeting an opportunity to further develop the       friends to take a look at it!”
skills of each manager’s team.
Quota® CRM™ is a sales tracking tool designed by sales executives for    James Wang
                                                                         Mackenzie Financial
sales professionals. The Quota® CRM™ provides information on 30          Services
different sales performance indicators and helps Sales Managers know
where/how to coach their team to higher performance. Input time is
less than 5 minutes per account and less than 2 minutes per update!
Q NEWS™ is a newsletter (free to all Quota® clients) that is delivered
monthly via email to each sales representative. Q NEWS™ is written by
North America’s top sales gurus and provides outstanding advice to
your sales team on contemporary sales stage practices.

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Quota sales performance system info mada

  • 1. Quota and Professional Sales Practices Workshop Cairo, October 10,11 2012
  • 2. Introduction “I just wanted to send a little note, as I continue to Acquisition and retention of knowledge and attitudinal change lead to get feedback from the training session provided a behavioral changes and improved performance. The more the learner is couple of weeks ago. engaged, the higher the retention/usage of skills taught. The booking process and delivery were flawless, and Research has proven that learners whose knowledge acquisition was the course content was higher at a training event were more likely to transfer this learned fantastic! The first two stages we could probably material to the marketplace hence Quota®'s emphasis on experiential do every couple of learning. months. I was unsure how the full day course would go over, but the content Gamification has proven itself to be the leading method for involving and the format kept everyone engaged down the student in the learning material. Quota® is the world's leading to the final second win by sales training organization that uses Gamification as it's core training our most unlikely of teams methodology to create an experiential learning environment. (they were down all day!). Since the session, some feedback has come in as Learning originates from the materials provided, the peer-learning and follows: coach generated ‘connections’ to the Quota® content. “10 times better than previous trainer.... It wasn't about the trainer, it was about the training!” “Best training I've ever been through” “When I heard it was going to 4:30 I thought it would be draining. It not only flew by, but I left energized and pumped!” “Impactful” Thanks again for the excellent experience and program! We are certainly excited for more Quota learning (and fun!). Adam Wills Sales Manager Redmond Williams
  • 3. Quota® has been tailored to meet the different approaches to training and incorporates the individual approach, through the use of personalized workbooks and link-back exercises but also the organizational approach emphasizing group activities and teamwork throughout. Further outcomesclients experience post-Quota® training are: • Increased sales volume “This course has proven • Improved customer relations to be a great benefit to • Increased salesperson commitment leading to lower levels of staff me as a National Sales Manager. I have been turnover able to implement the • Decreasing selling costs practices with the sales force across Canada • Improved control of the sales force and I believe it is a big • Better time management reason why we are prospering during this recessionary time. We have been able to increase our sales by 30% YTD and we are Instructional Methodology currently the best performing division The core content is the same material taught at the University of globally.” Toronto, School of Continuing Studiesandthe Schulich Executive Frank Malta Institute. In particular, competencies taught will provide the National Sales Manager participants with Handicare A clear understanding of their roles & responsibilities and how they can positively impact their business development results Essential field business development skill sets. Various competencies and practices ensure contemporary Partnership Selling effectiveness. “The contents of this course is essential . It is Training in the use of strategic selling to improve senior level well structured and rich in interactions detail.It was a great pleasure to attend this course and I would recommend it very enthusiastically. To be Involvement = Retention! honest, I’m already missing it!. Jane Lima
  • 4. Modules in the Quota® process use: Learning Objectives Group and Individual learning activities Handouts and exercises “I feel that I have Coaching and presentation practice sessions effectively acquired the tools to help me step up Templates for written work that can be used immediately post- to the plate as I am now workshop confident in my abilities to recruit, to train and to Skill Review Guide Cards to ensure Sales Representatives can review hold an effective and key Quota® Business Development practices interesting sales meeting. I have more confidence in my PSP Workshop Module Content abilities....as well as, confidence in the tools that I have acquired to The workshop will focus on a combination of primary sales skill and successfully progress in my career in Sales advanced strategic selling skills to ensure the participants have the Management.” competencies required to increase their organization business and market share. CalumNicol Therapist’s Choice Core Program: 40 competencies reviewed in the 10-stage B2B business development process. This 1-day program will be tailored to the Sales Representatives process and client situations. “This course, with its focus STAGE 5 - Product/Service on geographical field Partnership Selling – The Evolution of Selling Demonstration sales...gave much more · I.B.O.A.T. insight and knowledge The Sales Cycle · Committee Interview about day to day · Key Events of the Business Development Cycle · Presentation Preparation and Agenda challenges of sales · Securing a Next Key Event managers. Especially STAGE 6 - Presenting a Proposal with respect to people STAGE 1 - Prospecting · Seven Basic Rules to Proposal management and · Building a daily prospecting plan Presentation personnel issues.” · Introductory Script · Getting Through ‘Screens’ STAGE 7 – Gaining Influencer Support FarhadHajkazemian · Leaving Messages · Triangulation Ziggurat Development · Handling Prospecting Obstacles · Securing a Commitment Corp. · 6 Core Closing skills STAGE 2 - Qualifying · Appropriate Closes per Buying Style · Writing Email, Target Letters and Direct Mail · Multiple Business Development Cycles STAGE 8 – Gaining Key Decision-Maker · Qualifying (B.P.O.U.T.) or Committee Commitment · Competitive Selling Practices STAGE 3 - The Initial Meeting · Meeting your client STAGE 9 – Purchasing Approves, P.O. · Confidence Builders Issued · 6 Steps to a Professional Greeting · Handling Purchasing obstacles · Individual Motivators · Negotiating · Organization Motivators STAGE 10 – Product/Service Delivered, STAGE 4 - Conducting a Needs Analysis Payment Received · Needs Identification Selling · Post-sales service · Conducting the Needs Analysis · Written Communication · Thank your client!
  • 5. Deliverables & Outcomes Each participant will receive: “We embarked on the creation of a custom sales training program based on Quota® Player Workbook our desire to have an 'in- Full-day of Quota® training in B2B 10-stage, 40 competency training company' program that completely reflected our modules. sales process; company Quota® Binder culture and unique selling proposition. After Quota® Skill Review Guide Cards reviewing various Quota® Pen programs in the marketplace,we chose the Quota® Graduation Certificate Quota@ System as it had A subscription to Q NEWS™ (monthly email newsletter with 4 unique capabilities: it contemporary business development tips & techniques) was the most contemporary in the marketplace; the game teaching methodology was OUTCOMES unique and engaging; the system allowed us to expand into other sales Each participant will have increased ability & skills sets to increase development areas; client penetration and market share. In particular, they will leave the The Quota@team was workshop with a myriad of contemporary business development absolutely outstanding in practices they can immediately apply to their day-to-day tasks and their responsiveness; sensitivity and reliability. responsibilities. The final product was exactly as promised and we are now in process of rolling it out to our dealers and reps across Canada. We give the Quota@team our highest recommendation and welcome a call from any party interested in working with Quota@ on their own custom sales training program.” Gabriel Nicoletti Director, Dealer & Residential Sales Reliance Protectron SecurityServices
  • 6. What is the Quota® System The Quota® System is a unique sales training program that provides outstanding skill development in contemporary sales situations. The process of creating elite sales performers involves a variety of steps including: “This is probably the best Core Training in eitherQuota®B2B or B2C sales stages course I have ever taken. Quota® COACH™Sales Management field sales coaching that reinforces Most of the materials and ideas are what is most and enhances sales representative effectiveness useful to me. I am Sales Meeting training and reinforcement of competencies learned in confident this will help me tremendously in my career. the core Quota® program. TheQuota® Q’ube™ provides the Q Master Overall, I think this is a (Sales Manager) with 7 fun and dynamic games (10-15 minutes each) great course and I will definitely recommend my that make each sales meeting an opportunity to further develop the friends to take a look at it!” skills of each manager’s team. Quota® CRM™ is a sales tracking tool designed by sales executives for James Wang Mackenzie Financial sales professionals. The Quota® CRM™ provides information on 30 Services different sales performance indicators and helps Sales Managers know where/how to coach their team to higher performance. Input time is less than 5 minutes per account and less than 2 minutes per update! Q NEWS™ is a newsletter (free to all Quota® clients) that is delivered monthly via email to each sales representative. Q NEWS™ is written by North America’s top sales gurus and provides outstanding advice to your sales team on contemporary sales stage practices.