Terry von Bibra en el IV Congreso DEC

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Ponencia de Terry von Bibra, General Manager Europe en Alibaba Group, durante el IV Congreso Internacional sobre Experiencia de Cliente celebrado el 3 de octubre de 2017 en Madrid.

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Terry von Bibra en el IV Congreso DEC

  1. 1. Terry Von Bibra General Manager Europe at Alibaba Group Alibaba Group: China & the consumer quality of life transformation #CongresoDEC
  2. 2. Alibaba Group China & The Consumer Quality of Life Transformation •Terry von Bibra •General Manager Europe, Alibaba
  3. 3. Alibaba Group In Numbers US$ 547Bn annual GMV in 2017 fiscal year +10M active sellers 466M annual active consumers 55M packages every day 1Billion product and service listings
  4. 4. Our Ecosystem Core Commerce Mobile Media & Entertainment Local Services Cloud Computing OTT Tickets Logistics Payment & Financial services Marketing services Data Management Platform
  5. 5. Our Mission: “To make it easy to do business anywhere”
  6. 6. Which is equivalent to… Europe (739m) US (326m) Internet Users in China 731m
  7. 7. Chinese Consumers: 1970Hangzhou, China
  8. 8. Hangzhou, China Chinese Consumers: 2017
  9. 9. E-commerce Best Practices - HAWKERS
  10. 10. E-commerce Best Practices - DYSON
  11. 11. E-commerce Best Practices - OCEAN SPRAY
  12. 12. …and more great Spanish brands on our platforms
  13. 13. Spanish high street sales increased only by 2.5 %, whereas online sales grew by 23 % (2015 to 2016)
  14. 14. Cosmetic Store Hyper Market Baby Store Corner Shop Electronic Store Fresh Food Market Grocery Store Rural Store Shopping Mall Café
  15. 15. Electronic Store
  16. 16. Shopping Mall
  17. 17. Brand Store
  18. 18. Rural Taobao
  19. 19. Fresh Food Market - HEMA
  20. 20. Fresh Food Market - HEMA
  21. 21. Fresh Food Market - HEMA
  22. 22. Fresh Food Market - HEMA
  23. 23. Fresh Food Market - HEMA
  24. 24. CONFIDENTIEL ALIBABA GROUPCONFIDENTIEL ALIBABA GROUP GRACIAS

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