2. COPIC COPIC’s new website is a huge improvement
over our previous one. I work with the
physicians and medical practices that we insure
daily, and the biggest problem we had before
was how the content was organized. People
would constantly call and be confused as to
where information or forms were located—
and I was often confused as to where they
were. Now, everything is organized in a logical,
easy-to-navigate format and that has been
extremely helpful for us to fully utilize the site as
a resource center for our insureds.
Marguerite Long
Program Coordinator
Patient Safety and Risk Management at COPIC
Customer Testimonials www.aspenware.com 2
3. COPIC Our customers have responded very positively to
the ‘Service Center’ section on the website. The
new website design offers easier access to the
information that is important to them. And that
is also a benefit from an internal perspective.
When I am on the phone with a customer, it’s
easy for me to help them navigate through
the site. I also think the new site is more
professional and has a better look and feel to
it; very important when you consider that the
first place people often go to learn about a
company is the website.
Diane Laff
Business Support Coordinator
Underwriting Department at COPIC
Customer Testimonials www.aspenware.com 3
4. COPIC When we started our redesign process, we
wanted to accomplish multiple things from both
a marketing and technical perspective—and I
believe that we hit the mark on several levels.
The new site captures the COPIC brand visually
and really connects to our company statement
of ‘better medicine, better lives.’ It balances
the elements of design and functionality in a
way that enhances the user experience and
gives us the flexibility to integrate new features.
Behind the scenes, the content management
aspect has improved tremendously. The
SharePoint platform is easy-to-learn and allows
us to keep the site fresh and organized while
maintaining consistency. Since the launch of
the site, the internal and external feedback has
been overwhelmingly positive and I think we
succeeded in creating a website that tells the
COPIC story and provides an online resource
center that meets our customers’ needs.
Ryan Peacock
Communications Manager
COPIC
Customer Testimonials www.aspenware.com 4
5. AirMethods We engaged Aspenware to build an intranet
for our company, which is a publicly traded air
medical transport company. Aspenware started
the project by thoroughly understanding the
goals of our business units and our technology
organization. Aspenware dug deep into the
requirements of the team members using
the software and then designed a solution
that fulfilled those requirements and met our
business goals. Aspenware’s team brought
incredible value to the project. Between the
Aspenware team and their engagement
process, we were able to effectively manage risk
through open and transparent communication.
This led to successfully managing scope and
budget. Aspenware was an incredible asset to
us through this project and a huge part of our
success!
Janelle Saar
Iterim VP of IT
AirMethods
Customer Testimonials www.aspenware.com 5
6. Karcher I approached Aspenware based on the
North America recommendation of several colleagues in the
IT and Web Services Industry. I was looking
to bring in a company that could provide me
and my team with the experience, vision and
knowledge to put together a top knotch user
experience and design for two B2C eCommerce
sites I was leading the development of. At the
time we worked with in-house developers/
coders but we lacked the expertise to design
a clean, eye catching and easily navigable
eCommerce site that would include upwards
of 10,000 products. Working with Aspenware’s
team through the requirements gathering,
wireframing, drafts and launch was a breeze.
Their team got what I was looking for right
away and provided two sites myself and my
team, including the CIO, Head of the PMO
and VP of Aftermarket Parts & Accessories,
were thrilled with. I would highly recommend
Aspenware to anyone looking for more than
just a coding shop. This is a team of experts that
were my partners in one of the largest projects
in company history.
Pamela Power
Karcher North America
Customer Testimonials www.aspenware.com 6
7. Hosting.com I’d like to take a moment and thank Aspenware
for its commitment to our business. Each
Aspenware team member that took the time
to get their hands dirty with our issue was very
helpful and brought a positive attitude.
Since the initial engagement, Hosting.com
has taken much of the advice of Aspenware
and turned it into customer impacting results.
Before we started the engagement, the trend
of application performance with one of our
applications was not in an acceptable state.
Presently we’ve seen over a 100% performance
increase since executing on some suggested
changes from Aspenware.
Over the upcoming months and years I am
hopeful that we will continue our relationship
with Aspenware in order to drive high
performing applications that will drive revenue
for our business.
Thank you for jumping in to solve tough
problems.
Matt Ferrari
VP of Engineering
Hosting.com
Customer Testimonials www.aspenware.com 7
8. Hosting.com We moved from Photoshop design comps
to functional code in two weeks—it was
phenomenal!
Sean Bruton
Product Manager
Hosting.com
Customer Testimonials www.aspenware.com 8
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